It’s all About MINISTRY It’s all About MINISTRY

Steve Blackburn, Vice PresidentChief Financial Officer

Arthur Blinci, Vice PresidentChief Risk Management Officer

Tim Northrop, Vice PresidentChief Insurance Officer

Bob Kyte, PresidentChief Executive Officer

ARM OFFICERSARM OFFICERS

ARM SOUTH AMERICA ARM SOUTH AMERICA • INTREGAL PART OF

ARM MINISTRY

• SAME PRIORITIES OF SERVICE

• CUSTOMIZED FOR SOUTH AMERICA Jabson Magalhães da Silva

General Manager

GICVGENCON Insurance Company of Vermont

Assets:$100 Million

Gross Premiums: $47 Million

Property Insured Value:

$12.5 Billion

MINISTRY PRIORITIESMINISTRY PRIORITIES

#1#1 PRIORITY PRIORITY CLIENTCLIENT EXPERIENCE EXPERIENCE

OUR MINISTRY IS TO PROTECT OUR MINISTRY IS TO PROTECT YOUR MINISTRYYOUR MINISTRY

• PREVENT OR REDUCE LOSSES• TRANSFER THE LOSS THROUGH RISK

FINANCING• OUTSTANDING SERVICE

TIMELY TIMELY ResponseResponse

Before Tornado

Piedmont, ALPiedmont, AL

After Tornado

Piedmont, ALPiedmont, AL

August 2011

Piedmont, ALPiedmont, AL

ELECTRONIC ELECTRONIC RESOURCESRESOURCES

Newsletter

PRODUCT PRODUCT INNOVATIONINNOVATION

ONE STOP ONE STOP SHOPPINGSHOPPINGWe find the Coverage you Need

SUM

MARY

SUM

MARY

• Streamlining• Financially Stable• Claims– Transparency– Accessibility– Timely Response

• Client focused Products

……OUR OUR MINISTRYMINISTRY IS TO IS TO PROTECT YOUR PROTECT YOUR MINISTRYMINISTRY