Post on 22-Dec-2015
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Agenda
Introduction
Business Goals / Benefits –> why do we do it?
Scope of this Project –> what will we do?
Project Approach –> how will we do it?
Project Schedule –> when will we do it?
Team Structure –> who will do what?
Next Steps
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Introduction
Embedded in the “Process & Systems” part of the ToBeOne program, the SuccessFactors suite will become the cornerstone for a full Talent Management Solution for Barco.
The integration of the SuccessFactors suite and SAP HCM results in the HCM Hybrid solution which we are currently building.
The second implementation phase is the Learning Management module of SuccessFactors.
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HR / IT Program Schedule 2011 – ‘12
Q4 ‘11 Q1 ‘12 Q2 ‘12 Q3 ‘12 Q4 ‘12
SuccessFactors
SAP Core HRSAP HCM
Performance Mgt
PP
Int / Ext Training
Recruit
ment
Reward Management
BizX Reporting
Profit Plan Study Tool still to be confirmed.
Hybrid
solution
Q1 ‘13
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Business Goals / Benefits of LMS
AS ISAS IS Current training application:
– Does not meet the need of customer training registration– No reporting possibility – Limited ability to add functionality and to scale– Designed as admin tool; user unfriendly– Not widely used across Barco WW– Stand-alone system, interfaces non-existing
Excel sheets to capture data is still used at many sites; inefficient, unreliable, and data not centrally available
Increasingly demanding quality standards, leading to non-compliance issues
TO BETO BE One central database for all training worldwide, both for external partners
and for employees. To improve the speed and quality of management decisions, by flexible
access to accurate data Users and admins experience simplicity, transparency and ease of use
– Attractive and easy access of training data for internal and external users– Userfriendly and efficient system for admins– Enriched functionality and reporting
Integrated system– Link to CRM, finance, BarcoZone, My.Barco.com, – With other MyCareer modules– E-learning capabilities
Fully support the implementation of the Channel strategy
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Scope of the Project
The objective of this project is to implement the Barco Learning process supported by the LMS module of SuccessFactors.
Two variants of the same process will be used depending on the target group:
– Learning for internal employees (integrated with MyCareer Performance Management)
– Learning for external users (customers, partners) as part of Barco’s service portfolio (cfr Sales Newsletter dd Jan 26th)
The project team will cover both variants at the same time.
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SUCCESSFULIMPLEMENTATION
SUCCESSFULIMPLEMENTATION
SuccessFactors ENABLE Methodology
ngagement InitiationFormal kick-off, project planning, software installation.
ormalize FunctionalityIdentify configuration requirements
pplication ConfigurationConfiguration, develop prototype
asic ModificationsIntegrations, data migrations, constructing the look & feel, testing, QA
earning LandscapeAdministrator and role-based training
nterprise RolloutGo-live plan, readiness review,production rollout, transition to support
EE
NN
AA
BB
LL
EE
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Phase 1: Engagement Initiation
• Prepare Project Plan
• Clearly define tasks, timeline and responsible parties
• Project Kick-Off
• Set expectations with stakeholders and confirm high level schedule
• Review objectives and critical success factors
• Provide Project Team Orientation
• Provide initial application overview to core project team
• Change Management Strategy Workshop
• Guide team through change management planning workshops
• Installation of Application
• Conduct installation of LMS application
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Phase 2: Normalize Functionality
• Configuration Workshops
• Map Barco’s business processes to LMS
• Make configuration decisions
• Technical Workshops
• Review of technical implementation requirements – data migration
• Configuration Workbook
• Configuration Workbook documents processes, application configuration settings, business decisions, functional specification for technical requirements
• Milestone Review
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Phase 3: Application Configuration
• Application Configuration
• Configuration of system based on decisions made in workshops
• Configuration Verification
• Review and user acceptance testing of configuration and evaluation of business processes / workflow scenarios
• Results may require changes to Configuration Workbook
Test
Review
Configure
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Phase 4: Basic Modifications
• Modifications/Extensions
• Discuss team policy for modifications
• System Interfaces / Integration
• Technical design, development, and documentation of required interfaces
• Verification and Validation
• Unit and system testing
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Phase 5: Learning Landscape
• On-Site Training
• SuccessFactors Trainer goes to customer site
• Training topics aligned to specific implementation
• Training Consulting and Material Customization
• Full analysis of audience, training needs
• Materials can be customized to match Barco’s functionality and look
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Phase 6: Enterprise Rollout
• Go Live Preparation and Go Live Support
• Prepare production environment
• Develop go live plan
• Implement go live plan and provide assistance as required
• Transition to Customer Support
• Formal transition to SuccessFactors Customer Support organization for product related issues and questions
• Lessons Learned & Project Reviews
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Learning Management – Project Schedule
February March April May June July
Kick-off
Solution Design
WS
SOW
System Realization
T&T Strategy
Testing
System Technical Ready
Integration
- SAP HCM
- MyBarco
- Finance
Data preparation
StrategyTraining Training Material User Training
CommunicationStrategy Communicate
Start using LMS
SC SC SC SC SCProject Mgt
Masterdata activities
Involve all process ownersInvolve HR business partners
Final data upload
WSWS WS
Involve Sales & Finance key-users
ConfigurateConfigurate
Unit TestUnit Test
UAT
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A multi-disciplinary team will combine their skills and knowledge in order to make this project a success.
This project team will consist of resources from HRIS, Barco University, IT and SuccessFactors
Team Structure – Keys to Success
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Diane LeonardDiane Leonard
Stijn HoegaertsStijn Hoegaerts
Martine TraenMartine Traen
Steve CoolemanSteve Cooleman
ITITITIT
Jan Van AcoleyenJan Van Acoleyen
Sam De PotterSam De Potter
Trainer (tbn)Trainer (tbn)
James MicallefJames Micallef
Ravi PrakashRavi Prakash
ITITITIT
SFSFSFSF
ITITITIT
Barco University Barco University and HRISand HRIS
Barco University Barco University and HRISand HRIS
Monique CarpaijMonique Carpaij
Wim BarbaixWim Barbaix
Scott NipperScott Nipper
Marieke SchietgatMarieke Schietgat
Rishabh PandeyRishabh PandeyEric FaesEric Faes
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Roles and responsibilities (1/3)
Project Steering
Project Sponsors
HR IT
Jan Diane
Responsibilities Validate the target business processes and success criteria Enforce the chosen processes and tools in his scope Make resources available
Monitor project progress to drive it to a successful delivery Make IT resources available Guarantee delivery of IT parts in the project
Steering committee will be updated on regular basis (every month)
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Roles and responsibilities (2/3)
Project delivery
Project Team
HR IT SuccessFactors
Sam Stijn James Micallef
Responsible and accountable for
As Global HR Process Owner:
• Coordination of all business aspects like
– Organizational changes– Translations– Procedures– Documentation– Business training– User acceptance testing– Internal- & external
communication
• Main point of contact for the IT project manager
• Building his HR project team
As IT Project Manager :
• Manage the project (budget, scope, planning, resources, risks)
• Optimize the business processes within the scope of the project
• Communicate & execute delivery of IT parts in the project
• Maintain vendor relationship
As SF Project Manager :
• Act as the primary point of contact.
• Deliver detailed Statement of Work (SOW)
• Coordinate collecting information and bringing in other SF professionals as needed
• Provide consulting and technical expertise
• Assist with the System
Configuration
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Roles and responsibilities (3/3)
Project delivery
Project Team
HR IT SuccessFactors
Monique Steve / Martine James / Ravi
Responsible and accountable for
As Process Owner:
• Define global HR learning process
• Obtain approval and buy-in from impacted divisions and departments within different regions (HR, Sales, Finance)
• Perform user acceptance testing (UAT)
• Assure end-user training
• Build HR project team and key-user network together with global process owner
• Wim• Scott• Marieke• Eric• Rishabh
As IT BDA / Functional Analyst:
• Optimize the business processes within the scope of the project
• Coordinate UAT sessions
• Support creation of training material
• Create interfaces from and to SF Learning
• Facilitate workshops
• Configure tool (together with Barco)