Other Social Media Tools for Business - Communication

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Introduction to Social Media Tools for Business for communication purposes

Transcript of Other Social Media Tools for Business - Communication

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

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Module 9 – Other Social Media Tools

Classification of Social Media

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http:\\www.learning2gether.euSocial MediaSocial Media stands for all media (platforms) supporting the users in the interactive exchange of information and in the mutual communication.

(http://en.wikipedia.org/wiki/Social_media)

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http:\\www.learning2gether.euOverview

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Social Media Classification/FunctionalityConnect, exchange

and communicate

Publication

Collaboration

Reflection

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Module 9 – Other Social Media Tools

Social Media Tools for SMEs for

Communication

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Social Media Tools for Communication

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Communication with SkypeEasy to use for:•Instant messaging/online chat with 1 to more persons•Live online discussions with 1 to more persons•Video conference for 1 to 1 conversation•Exchange files•http://www.skype.com/en/

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http:\\www.learning2gether.euHow Skype works

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

How to use Skype in daily business• Chat function to easily communicate with

your colleagues, exchange short information • Chat function to be used as minutes function

when having an online• Organise team meetings online if your

colleagues work in a different place

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

How to use Skype in daily business• Support tool, e.g. to offer customers support

service through Skype• Build your own online network with relevant

colleagues, partners, customers to easily stay in contact with them

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Communicationwith Google+ • Social Network from Google

• Over 500 mio. registered users

Relevant Google+ Functionalities• “Circles” followers/friends can easily be organised in “circles” for

sharing • “Hangout”: live online video communication tool; can be streamed

online on YouTube• “Communities“ to share information, news etc. on specific topics• “Google+ Business Page”: organisation, institution can set up a

Google Business Page

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.euWhat is Google+?

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.euGoogle+ for Business

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

http:\\www.learning2gether.eu

Other Social MediaCommunication Tools• Facebook - see module 5• Twitter - see module 7• LinkedIn - see module 10