Organizing for Resilience & Responsiveness

Post on 17-Jul-2015

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Transcript of Organizing for Resilience & Responsiveness

The views expressed in the presentation has NO intentions of hurting feelings of people of

any religion or community. The idea is to draw some meaningful inferences that help

business to learn and excell

The only way to be INDISPENSABLEis to make oneself DISPENSABLE

Leaderless Organisations

Starfish Organisations

Decentralized Organisations

Self Organized Organziations

Responsive Organisations

Literature Available....

Make yourself not needed(when you succeed you will be priceless)

Organization Structure /Behaviour

Ordered – represents Alignment & Structured

Complex – represents difficulty in comprehension

Chaotic – represents Uncertainty & Unpredictability

Ordered Organization is about EMPOWERMENT

Chaotic Organization is about ALIGNMENT

Ordered Complex Chaotic

EMPOWERMENT ALIGNMENT

Ordered organizations need EMPOWERMENTChaotic organizations need ALIGNMENT

The Edge of Chaos

Ordered Complex Chaotic

The Edge of Chaos

WORLD is in the GRIP of ......

THE ONLY WAY IS TO COMBAT THE TERROR

UNDERSTANDING

THE COMMANALITY

TERRORIST ORGANIZATIONS

Leaderless Organisations

Starfish Organisations

Self Organized Organziations

Responsive Organisations

Complex & Chaotic – Uncertain & Unpredictable

Terrorists Organisations are built around OPEN SYSTEMS

Open SystemDo not have Central Intelligence

The intelligence is spread throughout the system (it is made up of largely independent cells)

If you take out a cell no damage is done

It’s a natural, when attacked to adopt a

command-and-control mentality.

But this strategy FAILSmiserably when the fight

is with OPEN Organisations

1. Circles (many small non-hierarchical groups)2. Catalyst(s)3. Ideology4. No Hierarchy5. No Headquaters6. Open System7. Distributed Power – Shared Power8. Flexibility9. Ambiguity

Self Regulated Open Organisation – Modus Operandi

Self Regulated Open Organisations exist inmany small Non-Hierarchical Groups (Circles)1.

It is much easier to form and join circles because participants aren’t together always.

(WEAK BONDING)

CIRCLES depends on NORMS

NORMS are the backbone of the CIRCLES

Self Enforcement NORMS are more

powerful than RULES

Self Regulated Open Organisations are run byCATALYSTS2.

A Catalyst is any element or compound that initiates a reaction without fusing into that reaction

A Catalyst is a person who understands that “VALUES” - (Trust & Understanding)

are stronger binding force than AUTHORITY

Organizations to have CATALYST & NOT CEO

Tools used by CATALYSTS

Show genuine interest in others – listen carefully.

Show desire to extend HELP – show concern

Mapping – where & how one fits in my network

Show Passion - commitment

Meet people where they are – reach out

Emotionally Intelligent – Be Vulnerable

Should trust the Network – Earn respect

Inspirational – Lead by Example

Should have tolerance for ambiguity – Take decisions promptly

Self Regulated Open Organisations are Glued by the IDEOLOGY 3.

Ideology is the GLUE that holds Decentralized

Organizations together

Self Regulated Open Organisations are FLAT – NO Hierarchy 4.

People in Open System

Contribute voluntarily

(Sense & Pride of Belongingness)

People in Open System

Contribute voluntarily

CULT – Following & Contributing

Self Regulated Open Organisations are BORDERLESS – Seamless Operations5.

Always on MOVE – shifting locations

Self Regulated Open Organisations are FLEXIBLE 6.

Self Regulated Open Organisations are AMBIGOUS

Self Regulated Open Organisations are UNBEATABLE?????????

COMBATING requires DEEP UNDERSTANDING

IDEOLOGY is the GLUE that holds

Self Regulated Open Organisations together

Give people tools Give people

Changing Ideology succeeds best if mission is not to change Ideology

but to HELP PEOPLE

EDUCATION

EMPLOYMENT OPPORTUNITIES

DO NOT DISCRIMINATE

DECENTRALIZATION allows Self Regulated Open

Organisations to ADAPT , SURVIVE and GROW

HOW DOES THIS WORK?

When ATTACKED Decentralized Organization tends to become even

more open and decentralized

When ATTACKED Easily MISTAKEN – Decentralized Organization appears

To be Centralized Organization

When ATTACKED

Chances of SURVIVAL – HIGHThere is NO Central Intelligence

Intelligence is SPREAD throught the Organization

When ATTACKED

MUTATE easily – really very easily!

When ATTACKED

RE-GROW FAST, VERY FAST

SUCCESS attributes

FLAT – NO HIERARCHY

MOBILE – NO FIXED LOCATION

SUCCESS attributes

HEADLESS – NO INCHARGE

SUCCESS attributes

COMPLETE AUTONOMY – PEOPL ARE FREE TO ACT

SUCCESS attributes

NO CONTROL - INTELLIGENCE SPREAD ACROSS

SUCCESS attributes

NO CONTROL – POWER SPREAD ACROSS

SUCCESS attributes

ADAPTABILITY – VERY FLUID

SUCCESS attributes

If You Can Not BEAT them,

JOIN and BEHAVE like them.

If You Can Not BEAT them,

JOIN and BEHAVE like them.

Does this mean Self Regulated Open Organisations are the best?

An Airplane better had a Captain on board

ALIGN & ORGANIZE before making a powerful statement for

setting people free

It’s all about finding the SWEET SPOT between Centralisation and Decentralisation..

TAKE AWAY

WORLD is getting FLAT

Diseconomies of Scale – The small rules

The Network Effect - Increase the overall value of the network with the additon of each new member

The Power of Chaos – Accept the CHAOS to incubate CREATIVITY/INNOVATION.

Knowledge at the Edge – spread knowledge throughout the organization

Everyone should and HAS to Contribute

Everyone should be RESPONSIBLE & ACCOUNTABLE

Optimize COMMUNICATION at all levels

Enforce SELF DISCIPLINE

Restrict GROWTH

Parkinson’s Law

Organizations tend to get BIGGER

Cope’s Rule

Species tends to get BIGGER

Prevent systems from growing...1. Limit input and output (keep it simple)2. Reduce complexity (remove waste)3. Clean up regularly (refactoring)4. Make resources scarce (small budgets)5. Keep backlog filled (plenty of work)

Measure PERFORMANCE

REWARD GOOD PERFORMANCE

PUNISH POOR PERFORMANCE

ALIGNMENT

Functional Teams - Line Organization

Cross-Functional Teams - Line Organization

Cross-Functional Teams - Matrix Organization

Optimize the WHOLE

Optimize the Whole = Manage shared resources

LEAD IN NETWORKS

BUILD COMMUNITY

Drive Organization on VALUES - IDEOLOGY

ENABLE PEOPLE

The Responsive Organization is Built to learn and respond rapidly by Optimizing for the open flow of information Encouraging experimentation and learning and organizing as a network of employees, customers, and partners motivated by shared purpose - IDEOLOGY

Control without

CONTROLLING

Reward of

LEARNING TOGETHER

Reward for

CLARITY IN JOB

Defined

ACCOUNATABILITY

More

VISIBILITYTRANSPARENCY

Less

MICROMANAGEMENT

FLATTEN or be FLATTENED

Thank You!

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