Post on 04-Jan-2016
Organizational Behavior
week #6Dr. Fred HeismeyerAdjunct Professor
Webster UniversityShanghai, China
Fred@leadingandteaming.com
QUESTIONHow was the test?
QUESTIONSRegarding this week’s readings?
TODAY’S GOALConnecting the concepts
Categories ofTEAM PROBLEMS
Team Focus and Purpose
Team Performance
Skills and Training
Team Decision Making
Celebrations
Communication
Interpersonal Problems
Meetings
Team Design and Structure
Team Leader Problems
Teams are the most fundamental building blocks of society
We therefore need to utilize teams which benefit our organization so it can be successful and that help individuals grow in their leadership capabilities
Teamwork is essential for a productive organization
We therefore need to develop teams in an effective and efficient structure and use current “best practices” to ensure success; this includes giving team members the knowledge and resources to achieve success.
SYNERGYThe whole is greater
than the sum of its parts
We therefore need to have organizations that embrace diversity, teams that are encouraged to be creative and team members who are engaged.
ACHIEVING SUCCESS!
Leadership 领导力
Team 团队
Change V. 改变 N. 变化
Global 全球的
HOW DO WE ENSURE ORGANIZATIONAL SUCCESS?
We must develop people and teams which are aware of, trained in and use the skills associated with all of the concepts covered in this class; including the Level Three Leadership theory, understanding individual VABEs, Gallup’s Engagement process, and the Team Achievements and Healthy Organization models.
Leadership Point of ViewSeeing what needs to be doneUnderstanding the underlying
forces at play in a situation Initiating action to make things
better
DEFINITION
Leadership is about managing energy, first in yourself and then in those around you.
Leadership is about “INFLUENCE”
VABE’s
ValuesAssumptions
BeliefsExpectations
ORGANIZATION
Influence StrategicThinking
ManagingChange
EmployeeBonding
Shared Vision
Organizational Design
EnvironmentalForcesLEADER
OTHERS TASK
Diamond Model©
IDENTIFYSTRENGTHS
THE RIGHTFIT
GREATMANAGERS
ENGAGEDEMPLOYEES
LOYALCUSTOMERS
SUSTAINABLE GROWTH
REAL PROFIT
INCREASE
STOCKINCREASE
Gallup’s Engagement Process©
9
3 4
10 1211
5 6
7
1 2
8
Team Achievements Model©
Believe inPeople
ListenRespectively
Serve OthersFirst
BuildRelationships
ValueDifferences
WorkCollaboratively
Sharethe Vision
Sharethe Power
Sharethe Status
Provide forLearning
ModelBehaviors
Encourageand Affirm
HaveIntegrity
Be WillingTo Learn
Be Open andAccountable
Envisionthe Future
ClarifyGoals
TakeInitiative
ValuePeople
BuildCommunity
ShareLeadership
DevelopPeople
DisplayAuthenticity
ProvideLeadership
ETHICS
MORALS VALUES
HEALTHYHEALTHYORGANIZATIONORGANIZATION
Healthy Organization Model©
LET’S DO AN EXERCISE
Straw Tower
FOCUS FOR SUCCESS
INVOLVED INDIVIDUAL
相关个体
ENGAGED LEADERSHIP
负责的领导阶层
EFFECTIVE TEAM
高效的团队
INVOLVED INDIVIDUAL
相关个体10 Codes to Live By10 Codes to Live By
10 Codes to Live 10 Codes to Live ByBy
REMEMBER THE DIFFERENCE BETWEEN SUCCESS AND FAILURE IS REALLY A MATTER OF TIME - INFLUENCE.
相关个体 负责的领导阶层 高效的团队
10 Codes to Live 10 Codes to Live ByBy
DON’T BE PREOCCUPIED WITH DOING THINGS RIGHT. PAY MORE ATTENTION TO DOING THE RIGHT THING - ETHICS.
相关个体 负责的领导阶层 高效的团队
10 Codes to Live 10 Codes to Live ByBy
PREPARE A PERSONAL MISSION STATEMENT - YOUR OWN SWOT ANALYSIS OR PERSONAL CHARTER - THEN USE IT AS A COMPASS TO NAVIGATE THE JOURNEY FOR THE REST OF YOUR LIFE.
相关个体 负责的领导阶层 高效的团队
10 Codes to Live 10 Codes to Live ByBy
LEARN HOW TO MANAGE YOUR TIME BECAUSE IT’S THE ONLY THING THAT YOU CAN CONTROL - ACTION.
相关个体 负责的领导阶层 高效的团队
10 Codes to Live 10 Codes to Live ByBy
STRIVE TO BE PREDICTABLE IN THE SAME WAY THAT EACH CAN OF COKE TASTES EXACTLY LIKE THE ONE BEFORE – STRATEGIC PLANNING.
相关个体 负责的领导阶层 高效的团队
10 Codes to Live 10 Codes to Live ByBy
LEARN FROM THE MISTAKES OF OTHERS BECAUSE YOU CAN’T LIVE LONG ENOUGH TO MAKE THEM ALL YOURSELF – CONTINUOUS LEARNING.
相关个体 负责的领导阶层 高效的团队
10 Codes to Live 10 Codes to Live ByBy
REMEMBER THE SKY IS NOT NECESSARILY THE LIMIT - DREAM.
相关个体 负责的领导阶层 高效的团队
10 Codes to Live 10 Codes to Live ByBy
DON’T FORGET, YOU CANNOT COVER ALL THE BASES YOURSELF, LEARN TO SHARE THE RESPONSIBILITY – SHARED LEADERSHIP.
相关个体 负责的领导阶层 高效的团队
10 Codes to Live 10 Codes to Live ByBy MATURITY HAS MORE TO DO WITH WHAT TYPE OF EXPERIENCE YOU’VE HAD AND WHAT YOU’VE LEARNED FROM THEM AND LESS TO DO WITHHOW MANY BIRTHDAYS YOU’VE CELEBRATED - GROWTH.
相关个体 负责的领导阶层 高效的团队
10 Codes to Live By10 Codes to Live By
REMEMBER, WE WERE ALL BORN ORIGINALS, BUT WE OFTEN SPEND THE REST OF OUR LIFE TRYING TO BE COPIES - STAY ORIGINAL - STRENGTHS!
相关个体 负责的领导阶层 高效的团队
ENGAGED LEADERSHIP负责的领导阶层
SEVEN PRACTICESSEVEN PRACTICES
SEVEN PRACTICESSEVEN PRACTICESUSED BY WORLD-CLASS TEAM LEADERS TO ACHIEVE EXTRAORDINARY RESULTS
Practice #1:
COMMITMENT TOA CLEAR MISSION
相关个体 负责的领导阶层 高效的团队
Practice #2:
MUTUAL SUPPORT, RESPECT, AND ENCOURAGEMENT
SEVEN PRACTICESSEVEN PRACTICESUSED BY WORLD-CLASS TEAM LEADERS TO ACHIEVE EXTRAORDINARY RESULTS
相关个体 负责的领导阶层 高效的团队
Practice #3:
CLEARLY DEFINED AND ACCEPTED ROLES
SEVEN PRACTICESSEVEN PRACTICESUSED BY WORLD-CLASS TEAM LEADERS TO ACHIEVE EXTRAORDINARY RESULTS
相关个体 负责的领导阶层 高效的团队
Practice #4:
WIN-WIN COOPERATION
SEVEN PRACTICESSEVEN PRACTICESUSED BY WORLD-CLASS TEAM LEADERS TO ACHIEVE EXTRAORDINARY RESULTS
相关个体 负责的领导阶层 高效的团队
Practice #5:
INDIVIDUAL COMPETENCY
SEVEN PRACTICESSEVEN PRACTICESUSED BY WORLD-CLASS TEAM LEADERS TO ACHIEVE EXTRAORDINARY RESULTS
相关个体 负责的领导阶层 高效的团队
Practice #6:
EMPOWERING COMMUNICATION
SEVEN PRACTICESSEVEN PRACTICESUSED BY WORLD-CLASS TEAM LEADERS TO ACHIEVE EXTRAORDINARY RESULTS
相关个体 负责的领导阶层 高效的团队
Practice #7:
WINNINGATTITUDE
SEVEN PRACTICESSEVEN PRACTICESUSED BY WORLD-CLASS TEAM LEADERS TO ACHIEVE EXTRAORDINARY RESULTS
相关个体 负责的领导阶层 高效的团队
EFFECTIVE TEAM高效的团队
12 TIPS12 TIPS
12 TIPS for everyone who works on teams
12 TIPS FOR EVERYONE WHO WORKS ON TEAMS
1. Be patient and caring with your team.
2. Assume the best about people.
3. Fix the problem, don’t fix the blame.
相关个体 负责的领导阶层 高效的团队
4. Focus on behaviors, not attitudes.
5. Establish regular, effective team meetings.
6. Focus on the race, not the hurdles.
12 TIPS FOR EVERYONE WHO WORKS ON TEAMS
相关个体 负责的领导阶层 高效的团队
7. Involve the right people in problem solving.
8. Don’t break your pick on unsolvable problems.
9. Develop the skills and discipline of effective problem solving.
12 TIPS FOR EVERYONE WHO WORKS ON TEAMS
相关个体 负责的领导阶层 高效的团队
10. Know your roles, purpose, boundaries, and resources.
11. Focus on results.
12. Remember that the team is not an end in itself.
12 TIPS FOR EVERYONE WHO WORKS ON TEAMS
相关个体 负责的领导阶层 高效的团队
INVOLVED INDIVIDUAL 相关个体
ENGAGED LEADERSHIP 负责的领导阶层 EFFECTIVE TEAM 高效的团队
SYNOPSIS OF OUR CLASS COMES DOWN TO:
A COMBINATION OF THESE THREEKEY FOCUAL POINTS LEAD TO
A SUCCESSFUL ORGANIZATION!
INVOLVED INDIVIDUAL 相关个体
ENGAGED LEADERSHIP 负责的领导阶层
EFFECTIVE TEAM 高效的团队
PRESENTATIONS!
Your presentations will provide more information on how to use the skills needed to engage employees, develop leadership, utilize teams to create effective organizations, including examples of organizations that are successful.
PRESENTATIONSSTARTS NEXT WEEK Presentations must be 20 minutes
(minimum 18 minutes/maximum 22 minutes) not including questions from the audience.
All members of the team must participate in the presentation.
ALL TEAMS must submit an electronic copy of your PowerPoint slides (turned in at the beginning of class 7)
Week 7
Cultural Impact
Power & Influence
Emotional Intelligence
Innovative Thinking
Mission/Goals
Ethics/Values
Week 8
Virtual Organizations
Team Dynamics
Problem-Solving &
Decision Making
Motivation/Engagement
Conflict
Por – Book Summaries
PRESENTATIONSSTARTS NEXT WEEK
Week 7
Power & Influence
Innovative Thinking
Ethics/Values
Week 8
Mission/Goals
Learning Organization
Problem-Solving &
Decision Making
Emotional Intelligence
PRESENTATIONSSTARTS NEXT WEEKS
PRESENTATIONS
YOUR YOUR OPPORTUNITY OPPORTUNITY
TO WORK TO WORK WITH YOUR WITH YOUR
TEAMTEAM
Have a great week!