Oregon Complex Care Collaborative Meeting

November 5, 2013

Eugene, OR

Welcome!

• Housekeeping announcements– Restrooms– Silence ringers– Photo and video

• Agenda

• Packet

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Goals: •Champion and promote health systems transformation in partnership with CCOs, providers and communities.

•Build an effective learning network for CCOs.

•Foster the spread of transformation beyond Medicaid.

•Ensure state agency operations, policies and procedures support transformation.

www.transformationcenter.org

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Today’s participants

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18 telephone interviews with 24 people

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What did we learn?

• Need for Networking– Successes and failures

• How do we define this work and need for a common language?– Complex care vs complex pt vs high utilizer vs

“hot-spotting”– Common drivers? Common strategies?– What’s the outcome(s) and how should we

measure it?

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• Population/condition focus• SPMI/Mental Health• Substance abuse• Maternal care• Child health• Chronic pain/opiate use

• The context of the work• Hospitals, ED’s, clinics, homes• Rural vs Urban• Primary care vs Mental Health clinics• FQHC vs private clinic

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Spectrum of developmental stages

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The Franz Model

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Poster Session Gallery Walk Plan

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Poster # P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12Round # Time AllCare Health ShareIHN JCC Moda Mosaic PCSC GorgeSt. CharlesTrillium UHA WOAH Yamhill

9:30-9:35 INTRODUCTION OF PROCESS

1 5 mins A B C D E F G H PRESENTERS FOR P9-12 ON BREAK

2 5 mins H A B C D E F G3 5 mins G H A B C D E F4 5 mins F G H A B C D E5 5 mins E F G H PRESENTERS FOR P5-8 ON BREAK A B C D6 5 mins D E F G H A B C7 5 mins C D E F G H A B8 5 mins B C D E F G H A9 5 mins PRESENTERS FOR P1-4 ON BREAK A B C D E F G H

10 5 mins H A B C D E F G11 5 mins G H A B C D E F12 5 mins F G H A B C D E

10 mins ALLOWANCE FOR TRAVEL/TRANSITION TIME IN BETWEEN ROUNDS

10:40-10:50 DEBRIEF IN LARGE GROUP

Please complete an evaluation

• Thank you for participating today and for your feedback about how we can continue and improve this work!

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Contact us:

www.transformationcenter.org

Ronald.Stock@state.or.us971-673-3361Emilee.i.Coulter-Thompson@state.or.us

971-673-1244

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