One$Stop$shopin+ cities for citizens€¦ · 23#01#17 Banking%Services Commercial%Services...

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Transcript of One$Stop$shopin+ cities for citizens€¦ · 23#01#17 Banking%Services Commercial%Services...

One-­Stop-­shop  in  cities forcitizens

Auke  J.  van  den  Hoek,  Vice  President  PayQuest B.V.  

PayQuest B.V.,  The  supplier  of  Cloud  Based  Payment  Solutions

§ PayQuest  cooperate  within  a  consortium  of  (inter)national  companies   in  order  to  realize  a  new  strategy  in  merging  Payment  Infrastructures  with  Public  Service-­Providing,  using  Cutting  Edge  Cloud  Technology  on  global   level.    

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Why this presentation?

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The  Status  Quo

§ It  is  clear  that  the  offering  of  services  to  the  public  in  rural  area’s  and  suburbs  of  cities  is  declining.  

§ Due  to  upscaling,   forced  by  savings  (economic  reasons!),  municipalities   are  merging  resulting  in  the  closure  of  town  halls.

§ Banks  are  closing  their  subsidiaries  and  are  removing  ATM  machines.  

§ Public  Service  Providers  like  postal  services  have  a  negative  business  case  if  they  have  to  provide  a  complete  own  store.

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Status  Quo

If  we  look  at  liveability   for  people,  living   in  rural  area’s  and  suburbs  of  cities,  we  see  a  conflict  between  social  welfare  and  economics:

Social  welfare :  in  general,  will  cost  the  community  money.  Economics :  economize  expenses  due  to  a  (relative)  small  budget.

On  the  other  hand,  to  boost  the  local  social  welfare,  the  local  economics  must  be  healthy,  but  with  the  disappearing  of  services,  this  is  a  tricky  one.

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Healthy  LocalEconomics

Social  Welfare

Preserve  or  Restore  Liveability

We  are  in  need  of  a  toolbox  to  restore  social  welfare,  operating  with  a  healthy  business  case  in  order  to

preserve  or  restore  liveability.

With  the  ServiceCorner™,  we  have  the  perfect  solution.  

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Banking  Services Commercial  Services

Medical  Services

Withdrawal of Cash money Deposit of cash moneyTransmitting of (Cash) moneyBill paymentIssuing Prepaid debit cards

ParkingOyster cards, issuing and top-upE- ticketingIssuing own (saving) cardPostal services

Collecting receiptsAsking for med. adviceAppointment planning

Governmental  Services

Building licensesApply for driver license, passport Birth certificate Fish, parking, ….license

The ServiceCorner™, a Self-Service Centre

Modern  style,  Shop  in  Shop  version  

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The ServiceCorner™

Modern  style,  the  Shop  in  Shop  version

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The ServiceCorner™

Luckily  I  can  send  my  parcel  still  on  

time!

With  “Western  Union”  I  could  transfer  some  money  to  aunt    

Betsy!

It  is  nice  to  be  able  to  collect  my  Passport  before  flying  to  Gibraltar  

The ServiceCorner™

Multifunctional  “Payment  Terminal”

Postal  Services

The ServiceCorner™

ModernVirtual  MicrosoftSurface  Table

Card  Dispenser• Top-­‐Up  Card• Card  dispensing Virtual  Clerck

“E-­‐POS”  Maestro  Transaction

The ServiceCorner™

Medicine

1. Birth  certificate

2. Driver  license3. Passport4. ID  Card  5. License

Parcels

The ServiceCorner™

PayQuest  B.V.Hanzeweg  35M3771  NG  BarneveldTel:  088  681  00  50

A.J.  (Auke)  van  den  HoekSenior  Vice President

Mobile:  +31622505281AJH@payqueste.comwww.PayQuest.com

Contact™

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PayQuest  B.V.Hanzeweg  35M3771  NG  BarneveldTel:  088  681  00  50

A.J.  (Auke)  van  den  HoekSenior  Vice President

Mobile:  +31622505281AJH@payqueste.comwww.PayQuest.com

Contact™