On-line Communications and Resources for Alumni · 2008. 6. 6. · Business vs. Social Social...

Post on 27-Sep-2020

1 views 0 download

Transcript of On-line Communications and Resources for Alumni · 2008. 6. 6. · Business vs. Social Social...

On-lineCommunicationsandResourcesforAlumni

AndrewShaindlin

Budapest,HungaryMarch19–21,2008

Overview

Onlinecommunitiesprovidedbyvendors

Thirdpartysites(Facebook,Xing,LinkedIn,etc.)

Non-webcommunications:Masse-mail,e-newsletters

Vendor-builtCommunities(1)

NorthAmericanmarket iModules,HarrisOnline,PCI,AffinityCircles,NetCommunity(Blackbaud)

Europeanmarket YourMembership,IntraWorlds,Datalotsen

Vendor-builtCommunities(2)

Advantages Designedforthispurpose Economyofscale(theyhavemanyclients) Usercommunity(otherinstitutions)

Disadvantages Expense(setupfee+annualfees) Customizationdifficult Lossofauthorityby“official”sites(trend)

So-called“Free”Solutions

MicrosoftWindowsLive@edu GoogleApplicationsforEducation

MayinfringeupontheEU’s“openprocurementprocess”forsoftware

Talktoyourinstitution’scentralIT(computing)personnel

Online Networking:Business vs. Social

SocialFacebookMySpaceFriends ReunitedBeboPassadoSkyblogNetlogProfile Heaven

BusinessLinkedInXingEcademySpoke

Online Networking:Business vs. Social

Social•Personal profiles•Photo albums, videos,and music•Find activities andsocial events•Connect with oldfriends; make new ones

Business•R ésumé-like profiles•No photographs or otherdigital media•Find leads, clients, jobcandidates•Make business contacts

Convergence between these types of sites

ParticipatinginSocialNetworks

Benefits Alumnialreadyusingthesesites Providesaservicethatyoucannot Visibilityforinstitutionanditsalumni Candrivetrafficthroughyoursite Increasescommunicationwithkeygroup Counteractlossofrespectforofficialsites

Problems Onlyreachsomefractionofalumni Littledatabackintoyouroffice Likelytobereplacedwithsomeotherservice

LinkedIn.com

19,000,000professionalsaremembers Profile-basedsystem Jobpostings Organizationscanhostagroup

Grouplogoorsymbolinprofile Memberscansendmessagesdirectly Organizationgetslimiteddataback

LinkedIn for Groups

• Depicts the common experience that connectsthe members of a group

•College/school alumni associations•Corporate alumni•Conference participants•Professional organizations

• Changes planned for later this year

Xing

5,000,000members SimilartoLinkedIn

Profilesforindividuals Jobpostings Groupsforalumni

UnlikeLinkedIn,Xingdoesprovidediscussionforumsinwhichmemberscanpostcomments

More“community”typefunctions

Facebook

Individuals’profiles,primarilysocial Morethan60,000,000users Hasalargeuniversitypopulation Allowstwowaysfororganizationstoparticipate(seenotebook): Groups(alumni&studentsjoin); Pages(alumni&studentsbecomefans)

Diversity of Social Networks’ Popularity

Non-webCommunication(1)

Petrusstudy: “Europeanuniversities…areplacingfargreaterimportanceoncommunication”withalumni(asopposedtofundraising)

Newsisthemostwidelyofferedservice Realobstacles:

Funding, Culture,and Staffing Also,strictprivacyregulations

Non-webCommunication(2)

Electronic-mail Collectinge-mailaddresses E-newsletters,ore-mailnewsletters

Resources(1)

Samplee-newsletters http://alumni.caltech.edu/news/enewsletter

Textonly(noHTML) http://www.lse.ac.uk/collections/alumniRelations/

ClicklinkforDecember2007 http://www.alumni.nottingham.ac.uk/News/

Click“AlumniPublications”(atleft)then“LatestIssueofNottinghamAlumnie-Newsletter”

Resources(2)

UniversiteitLeidene-newsletter http://www.nieuwsbrief.leidenuniv.nl/leidenslatest/onlineversion.html

AlumniFuturesblog http://www.alumnifutures.com/

Linkstootherblogs,publications,andresources

ThankYou!

Discussion