Post on 26-Mar-2015
Oliver MainkaGIS Program Manager
Office of the CEOBusiness Process Renovation Group
SAP Labs, Palo Alto, CA
SAP Location Intelligence
Location Intelligence Conference
4/18/2007
Business Process Renovation & Project Sagres
Geospatial Software
Geo Sizzle
Status Quo of Out-Of-the-Box Geospatial SAP Solutions
Value of Geospatial SAP Solutions
SAP / GIS Integration Architecture and Tools
Geo EAM
Geo CRM
Outlook and Invitation
SAP AG 2007, Title / First Name Last Name / 3
SAP’s Business Process Renovation Group
Executive Sponsors Henning Kagermann, CEO (group part of his office)
Hasso Plattner, Chairman of the Supervisory Board
Mission Research, prototype, and pilot with customers innovations to existing SAP
business processes
Holistic Focus Enable New Technologies and Frameworks
Usability - Process Automation - Access to Relevant Business Information - Needs of Flexible Business – Collaboration – Technology - Models
Prove and Deliver Cross-Product Solution Concepts
Do not own but facilitate innovations for product groups
Global Team Palo Alto, Walldorf, Shanghai
SAP AG 2007, Title / First Name Last Name / 4
Business Process Renovation – Approach
Pre-Qualify Assess Resolve Design Transfer
Project Runtime: 6-12 months
outside-the-boxcustomer pain
internal / external
ProjectDefinition
SWOT Analysiscompetition
customer req’s
Requirements
Functional GapsProcess Automation
Techn. Lag
Mockup
Proof of conceptClose
Customer Pilot
Prototype
ImprovementTechnology Sync
Handover
customer interaction
Go / No-Go decision after each phase
SAP AG 2007, Title / First Name Last Name / 5
Combining Two Similar Systems
SAP GIS
DB DB
Applications
GUI GUI
Applications
· Viewing things on map layers· Geographic Placement· Geographic Search
· Geographic relationships (near, within, clusters, …)
· Search across layers· Routing, connections
· Points (customers, plants, employees, assets, …)
· Networks of lines (streets, pipes, …)
· Areas (ZIP code, sales area, parcel, …)
· Raster data (satellite image, aerial photo, …)
· Alphanumeric data· Tables· Some charts
· Business data processing
· Business master data
· Transactional data
View and interact with SAP data on a map
Analyze data across systems
Synchronize data
80% Location-Related 100% Location-Related
Runs business processes Runs spatial processes
Analyzes business data Analyzes spatial data
SAP AG 2007, Title / First Name Last Name / 6
The Origin of Sagres
The Sagres Academy in Portugal was founded
by Prince Henry The Navigator. At Sagres,
visionary explorers such as Da Gama,
Magellan, and Columbus learned
geography, navigation, and the latest methods in sailing technology.
Visible Area of Region
Business Process Renovation & Project Sagres
Geospatial Software
Geo Sizzle
Status Quo of Out-Of-the-Box Geospatial SAP Solutions
Value of Geospatial SAP Solutions
SAP / GIS Integration Architecture and Tools
Geo EAM
Geo CRM
Outlook and Invitation
SAP AG 2007, Title / First Name Last Name / 8
The World of Geospatial Hardware / Software / Data
Surveying Hardware
Corporate Geo Data
Public Geo Data
GIS Desktop Software
GIS Server Software
Location-Based Services (LBS)
Public Mapping Services
Specialist UICasual User UI
(web-based)Mobile Device
UI
Commercial Street/POI Data
Commercial Business Data
City Hydrants, Utility Poles, Oil Pipeline, …
Administrative Borders, Ser-vices, Demo-graphics, …
Streets, Turns, Speed, Hotels, ATMs, …
Consumers, Markets, …
ESRI, MapInfo, GE Energy, Intergraph, Autodesk, …
Like Desktop Software (do all have servers?)
Google, Yahoo, Microsoft, MapQuest, …
Sprint, …
Fat Client, Spe-cial Functions, Requires Train-ing
Web Browser, Limited Functions, Simple to Use
Cell phone, PDA, GPS Device, In-Car Navigation
GPS, LIDAR, Tablet PC, Walking, …
SAP AG 2007, Title / First Name Last Name / 9
Elements of a Business Map
Layers (on/off)
(Graduated) Points
(Graduated) Areas
Measurements
Base Map
SAP AG 2007, Title / First Name Last Name / 10
Sample Specialty: Cluster / Time Analysis
SAP AG 2007, Title / First Name Last Name / 11
Sample Specialty: Drivetime Buffers
SAP AG 2007, Title / First Name Last Name / 12
Show real-world events, here disaster impact - Actual SAP Integration
Business Process Renovation & Project Sagres
Geospatial Software
Geo Sizzle
Status Quo of Out-Of-the-Box Geospatial SAP Solutions
Value of Geospatial SAP Solutions
SAP / GIS Integration Architecture and Tools
Geo EAM
Geo CRM
Outlook and Invitation
SAP AG 2007, Title / First Name Last Name / 14
The Buzz Around Geospatial Solutions
200 Million Downloads of Google Earth
200 Million Downloads of Google Earth
Powerful Corporate
Server Solutions
Powerful Corporate
Server Solutions
Map Mash-Ups
Map Mash-Ups
3D City Models on
Google and Microsoft
Maps
3D City Models on
Google and Microsoft
Maps
O’Reilly Where 2.0 Conferenc
e
O’Reilly Where 2.0 Conferenc
e
All-Angle Aerial
Fotography
All-Angle Aerial
FotographyLocation-
Based Services in Car and on Cell Phone
Location-Based
Services in Car and on Cell Phone
Location Matters – Simple to Consume – Ubiquotous
Access
Location Matters – Simple to Consume – Ubiquotous
Access
SAP AG 2007, Title / First Name Last Name / 15
Housingmaps.com
SAP AG 2007, Title / First Name Last Name / 16
Zillow.com
SAP AG 2007, Title / First Name Last Name / 17
Nextbus.com
Business Process Renovation & Project Sagres
Geospatial Software
Geo Sizzle
Status Quo of Out-Of-the-Box Geospatial SAP Solutions
Value of Geospatial SAP Solutions
SAP / GIS Integration Architecture and Tools
Geo EAM
Geo CRM
Outlook and Invitation
SAP AG 2007, Title / First Name Last Name / 19
Status Quo GIS Integration at SAP
Tools GIS Business Connector (for synchronizing SAP and GIS system data)
SAP Internet Graphics Server (IGS); can display maps and talk to GISs
Generic Solution SAP Business Warehouse Maps (uses IGS)
Out-of-the-box Applications SCM Transportation Planning Vehicle Scheduling
SCM Supply Chain Visualization
ERP HCM Travel Management (available in ERP 2005)
Mobile Asset Management (rampup 12/05, GA 06/06)
CRM Mobile Sales (available in 2005)
Many Demo Scenarios Showing capabilities of connecting GIS to SAP via BAPIs
Homegrown Customer Integrations Most around asset management
SAP AG 2007, Title / First Name Last Name / 20
GIS in SAP BW (1/4)
SAP AG 2007, Title / First Name Last Name / 21
GIS in SAP BW (2/4)
SAP AG 2007, Title / First Name Last Name / 22
GIS in SAP BW (3/4)
SAP AG 2007, Title / First Name Last Name / 23
GIS in SAP BW (4/4)
SAP AG 2007, Title / First Name Last Name / 24
Transportation Planning Vehicle Scheduling
SAP AG 2007, Title / First Name Last Name / 25
Supply Chain Visualization
SAP AG 2007, Title / First Name Last Name / 26
Travel Management
SAP AG 2007, Title / First Name Last Name / 27
Mobile Asset Management
SAP AG 2007, Title / First Name Last Name / 28
Mobile Sales
Business Process Renovation & Project Sagres
Geospatial Software
Geo Sizzle
Status Quo of Out-Of-the-Box Geospatial SAP Solutions
Value of Geospatial SAP Solutions
SAP / GIS Integration Architecture and Tools
Geo EAM
Geo CRM
Outlook and Invitation
SAP AG 2007, Title / First Name Last Name / 30
User Observations
SAP AG 2007, Title / First Name Last Name / 31
Users create workarounds
?
User Research at Four Customers: Lack of Integration
Paper processes bridge the gap
Assets get lost between the systems
SAP AG 2007, Title / First Name Last Name / 32
Why People Like To Work With Maps
Makes users more efficient
Gives more people access to SAP data and functions
Covers new business scenarios
Increases system acceptance
E.g. create a work order in ¼ of the time
Find assets more quickly
Install new equipment in minutes instead of an hour
SAP AG 2007, Title / First Name Last Name / 33
Why People Like To Work With Maps
Makes users more efficient
Gives more people access to SAP data and functions
Covers new business scenarios
Increases system acceptance
E.g. engineering department looks up current infrastructure
Police looks up streetlight wattage in crime areas
Utility looks up whether city already trimmed trees
Fire department looks up street closures
SAP AG 2007, Title / First Name Last Name / 34
Why People Like To Work With Maps
Makes users more efficient
Gives more people access to SAP data and functions
Covers new business scenarios
Increases system acceptance
E.g. lengthen electric line on map calculate new length SAP calculates material cost
Route people and items
Determine households connected to transformer inform of outage
SAP AG 2007, Title / First Name Last Name / 35
Why People Like To Work With Maps
Makes users more efficient
Gives more people access to SAP data and functions
Covers new business scenarios
Increases system acceptance
Easy entry point to SAP processes and data
SAP AG 2007, Title / First Name Last Name / 36
Why Organizations Want to Integrate SAP with GISs
Data Related Lowers data
maintenance efforts
Improves SAP data quality
Organization Related Reduces
operational cost
Improves cross-group collaboration
Save effort by maintaining data in only one system and automatically synchronize
Reduce errors of duplicate entries
SAP AG 2007, Title / First Name Last Name / 37
Why Organizations Want to Integrate SAP with GISs
Data Related Lowers data
maintenance efforts
Improves SAP data quality
Organization Related Reduces
operational cost
Improves cross-group collaboration
Find many records which in reality are obsolete
SAP AG 2007, Title / First Name Last Name / 38
Why Organizations Want to Integrate SAP with GISs
Data Related Lowers data
maintenance efforts
Improves SAP data quality
Organization Related Reduces
operational cost
Improves cross-group collaboration
E.g. reduce unneeded repair trips by 20%
Save time in call center
SAP AG 2007, Title / First Name Last Name / 39
Why Organizations Want to Integrate SAP with GISs
Data Related Lowers data
maintenance efforts
Improves SAP data quality
Organization Related Reduces
operational cost
Improves cross-group collaboration
E.g. synchronize who will dig in what order
Business Process Renovation & Project Sagres
Geospatial Software
Geo Sizzle
Status Quo of Out-Of-the-Box Geospatial SAP Solutions
Value of Geospatial SAP Solutions
SAP / GIS Integration Architecture and Tools
Geo EAM
Geo CRM
Outlook and Invitation
SAP AG 2007, Title / First Name Last Name / 41
Four Levels of Integration: The Outset
SAP GUI
SAP Application
SAP Analytics
SAP DB
GIS Application
GIS DB
GIS GUI Standard
Apps
SAP AG 2007, Title / First Name Last Name / 42
Four Levels of Integration: Needed Connections
SAP GUI
SAP Application
SAP Analytics
SAP DB
GIS Application
GIS DB
GIS GUI Standard
Apps
SAP AG 2007, Title / First Name Last Name / 43
Current UI Integration Practice: SAP Data in the GIS
SAP AG 2007, Title / First Name Last Name / 44
Current UI Integration Practice: HTML Control in SAP
SAP AG 2007, Title / First Name Last Name / 45
Current UI Integration Practice: Portal
Eventing
SAP AG 2007, Title / First Name Last Name / 46
Current “non-UI” Integration Example: Jump Button
SAP AG 2007, Title / First Name Last Name / 47
Current Data/Process Integration: External Tools
Do-it-yourself Against SAP BAPIs and GIS APIs Homegrown code (80% of customers)
SAP GIS Business Connector (outdated)
Integration Broker (10% of customers)
Out-of-the-Box Solutions “Impress for GIS” (for ESRI ArcGIS Desktop)
GE Energy “Smallworld Business Integrator”
SAP AG 2007, Title / First Name Last Name / 48
Current Analytics Integration
Basically non-existent
Few customers using built-in maps in SAP BW
Impress 2.1
SAP AG 2007, Title / First Name Last Name / 49
Future Blueprint: Three Different Types of Users
SAP GUIUser
CompositeUser
GISUser
SAPSAP GISGISData Synchronization
and Distribution Data Synchronization
and Distribution
SAP Functionalities and APIs
SAP Functionalities and APIs
GIS Functionalities and APIs
GIS Functionalities and APIs
Composite BusinessProcesses and Services
Composite BusinessProcesses and Services
SAP AG 2007, Title / First Name Last Name / 50
Geo EAM High Level Architecture
DesignSystemDesignSystem
SAPPM / PS
SAPPM / PS
GISGIS OMSOMS CISCIS
SAP NetWeaver SAP NetWeaver
Geo EAM Analytics
Geo EAM (SAP/GIS Composite Application)
GIS Integration Framework Components
MDM
Enterprise Services
Repository
Enterprise Services
Repository
XI
GISGIS
SAP AG 2007, Title / First Name Last Name / 51
Four Levels of Integration: The Outset
SAP GUI
SAP Application
SAP Analytics
SAP DB
GIS Application
GIS DB
GIS GUI Standard
Apps
SAP AG 2007, Title / First Name Last Name / 52
Four Levels of Integration: Needed Connections
SAP GUI
SAP Application
SAP Analytics
SAP DB
GIS Application
GIS DB
GIS GUI Standard
Apps
SAP AG 2007, Title / First Name Last Name / 53
Four Levels of Integration: A Composite Application
SAP GUI
SAP Application
SAP Analytics
SAP DB
GIS Application
GIS DB
Geo EAM Composite Application
GIS GUI Standard
Apps
Geo EAMGeo EAM
Composite UI
SAP AG 2007, Title / First Name Last Name / 54
Four Levels of Integration: Process Integrationvia the Enterprise Services Bus
SAP GUI
SAP Application
SAP Analytics
SAP DB
GIS Application
GIS DB
Geo EAM Composite Application
SAP XI
GIS GUI Standard
Apps
Geo EAM
SAP NetWeaver
Geo EAM Composite
UI
SAP AG 2007, Title / First Name Last Name / 55
Four Levels of Integration: Master Data Management
SAP GUI
SAP Application
SAP Analytics
SAP DB
GIS Application
GIS DB
Geo EAM Composite Application
SAP XI
SAP MDM
GIS GUI Standard
Apps
Geo EAM
SAP NetWeaver
Geo EAM Composite
UI
Business Process Renovation & Project Sagres
Geospatial Software
Geo Sizzle
Status Quo of Out-Of-the-Box Geospatial SAP Solutions
Value of Geospatial SAP Solutions
SAP / GIS Integration Architecture and Tools
Geo EAM
Geo CRM
Outlook and Invitation
SAP AG 2007, Title / First Name Last Name / 57
Enterprise Asset Management Is an SAP/GIS Focus
EAM is area where most customers attempted integration
Key industries Utilities
Public Sector
Oil & Gas
Telecommunications
Forestry
Rail
Domain for first Sagres prototype: Geo EAM
SAP AG 2007, Title / First Name Last Name / 58
Geo EAM Demo
Citizen Portal Report a problem
– Against proposed asset
– Against a chosen asset
– Against a street segment
– Against an intersection
See asset details
Public Works Internal Portal Notification list
– View notification list,– View asset details– View notification details– Edit notification and submit
Merge notifications View projects View asset analytics
Business Process Renovation & Project Sagres
Geospatial Software
Geo Sizzle
Status Quo of Out-Of-the-Box Geospatial SAP Solutions
Value of Geospatial SAP Solutions
SAP / GIS Integration Architecture and Tools
Geo EAM
Geo CRM
Outlook and Invitation
SAP AG 2007, Title / First Name Last Name / 60
Spatial Marketing, Sales, and Channel Management
SAP America VAR channel for Business One Local business activities
Quickly growing
Proof-of-Concept February 2007
Building productive system Composite application
MDM for data cleansing and a customer hub
XI for process integration
BW for marketing and sales analytics
ESRI ArcGIS Server / Business Analyst Server
Investigation whether productizable with SAP CRM
SAP AG 2007, Title / First Name Last Name / 61
Use Cases: Process Flow
SAP AG 2007, Title / First Name Last Name / 62
Prospects (2.9 M)
SAP AG 2007, Title / First Name Last Name / 63
Leads Outside of 50-mile Trade Area
SAP AG 2007, Title / First Name Last Name / 64
Lead Density
SAP AG 2007, Title / First Name Last Name / 65
MSA Analysis A-C 8 with Chart
SAP AG 2007, Title / First Name Last Name / 66
Potential Aggregation Levels
Detailed Point Level
Office Level
VAR Level
MSA Level
TerritoryLevel
SAP AG 2007, Title / First Name Last Name / 67
Geo CRM Demo
Overview Movie
Test Prototype Movie
Business Process Renovation & Project Sagres
Geospatial Software
Geo Sizzle
Status Quo of Out-Of-the-Box Geospatial SAP Solutions
Value of Geospatial SAP Solutions
SAP / GIS Integration Architecture and Tools
Geo EAM
Geo CRM
Outlook and Invitation
SAP AG 2007, Title / First Name Last Name / 69
Sagres Outlook
UI Integration Prototyping JSF integration
Process Integration Running ESRI ArcGIS Server on SAP Web Application Server
Analytics Integration Prototyping BW access with ESRI SOLAP tool
Data Integration Pilot with two Utilities (with ESRI and GE Energy GIS)
Geo EAM Building version 2 Pilot with City of San Diego
Geo CRM Developing Channel Management application for SAP America
SAP AG 2007, Title / First Name Last Name / 70
Your Opportunity to Participate
ASUG Influence Council “Business GIS” Sign up by sending email to kpaffhouse@asug.com
ESRI SAP User Group (ESUG) Sign up by sending email to sbenner@esri.com
Sagres Project Send email to oliver.mainka@sap.com