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“Very valuable quality of speakers” Entercard
“Good value.” Luottokunta
NORDIC CARD MARKETSTowards payment systems convergence21 - 22 January 2013, Radisson Blu Royal Hotel, Copenhagen, Denmark
SMi present their 12th annual…
EARLY BIRD DISCOUNTSBOOK BY 28TH SEPTEMBER SAVE £300BOOK BY 31ST OCTOBER SAVE £100
CONFERENCE CHAIR: The Nordic region is one of the most dynamic regions in Europe, with the highest levels of non cash transactions per inhabitant in Europe. Governments and the Banks in the Nordic countries have made a concerted effort to drive the adoption of new electronic payment technologies.
Join us to meet the key players, movers and shakers in the cards and payments community, and to explore the latest card trends and opportunities in the Nordic region!
Attend this conference to hear about the latest on: • TheEuropeanCommission’sgreenpaper
onanintegratedEuropeanmarketforcard,mobileandinternetpayments
• Theshifttowardsbankingappsandsocialmedia
• Cardinnovation• Thelatestcardproductsintheregion• Crosssellingstrategies• Thelatestcardloyaltyprogrammes• Mobile,internetandcontactlesspayments
Francesco Burelli, Partner, Value Partners, UK
SPEAKER PANEL INCLUDES:
Rita Wezenbeek, HeadofPaymentsUnit,DGCompetition,FinancialServicesDirectorate,European Commission
Liisa Kanniainen, VicePresidentPaymentsInfrastructure, TransactionProducts, Nordea, Finland
Nils Petter Johnsen, HeadofProductDevelopment, Sparebank, Norway
Bjorn Flismark,SeniorVicePresident,SEB, Sweden
Michael van Doeveren, SeniorPolicyAdvisor, De Nederlandsche Bank, Netherlands
John Moller, HeadofCards,Nordea, Denmark
Henrik Bergman, SeniorManager,Market&Infrastructure,SEB, Sweden
Bent Bentsen, SeniorAdvisor,GroupPaymentsandInfrastructure,DNB Bank, Norway
Jim Bannerman, HeadofRestaurantSolutions, McDonald’s, UK
Sirpa Nordlund, ChiefExecutiveOfficer,Mobey Forum, Finland
Pasi Hannonen, SeniorResearchAnalyst,Euromonitor International, Lithuania
Tuuli Perkio,BusinessLeader,DebitEurope,Mastercard, Finland
PLUS TWO HALF-DAY POST-CONFERENCE WORKSHOPS - 23 JANUARY 2013
A: The (R)evolution of FraudLed by: Stefan Claeser, CEO, Paymint
8.30am - 12.30pm
B: NFC and Contactless – What’s in it for me and my Company?
Led by: Gerhard Romen, NFCGuru, GWR Consult1.00pm - 5.00pm
NORDIC CARD MARKETSDAY ONE I 21 JANUARY 2013 www.nordiccardevent.co.uk
“The conference was very well organised.” Visa Europe
Supported by
Register online at www.nordiccardevent.co.uk • Alternatively fax your registration to +44 (0) 870 9090 712 or call +44 (0) 870 9090 711 • GROUP DISCOUNTS AVAILABLE
8.30REGISTRATION & COFFEE
9.00Chairman’s Opening Remarks
Francesco Burelli,Partner,
Value Partners, UK
9.10The new green paper on card, internet and mobile payments• Whatarethemainissues?• Howdoesthecommissionproposetoaddressthem?• Whatwillthismeanforcompetitioninthepayments
markets?Rita Wezenbeek, HeadofPaymentsUnit,DGCompetition,FinancialServicesDirectorate,European Commission
9.50
SEPA from a Swedish and an international perspective
•SEPAFoundations:selfregulationandlegislation
•ThegeographicalreachofSEPAandtheimpactofthePayment
ServiceDirective
•SEPAmigrationintheNordicregion
•Remainingchallengesandnewlyemergingpolicies
•Governanceandfuturedriversofinnovation
Henrik Bergman, GlobalProductManagerSEPA,SEB, Sweden
10.30MORNING COFFEE
11.00Future of payments - from pilots to commercial projects • Thedisruptiveforcesonthepaymentsmarket• Internationalandnon-bankpaymentcompetitors• Istherearoleforbanksinthefutureofpayments?• Whicharetheadvantagesthatbankscanbuildon?
Liisa Kanniainen, VicePresident,PaymentsInfrastructure,TransactionProducts,Nordea, Sweden
11.40E-commerce in Europe – new payment solutions and challenges• Trendsandprogressfore-commerce–Europe’sDigitalAgenda• MyBankinitiative• Europewidee-paymentservice• Overviewofpilotprojectsandthenextphase• Theevolutionofservices• Overlaypaymentservices• Whatitit?Benefitsandrisks?
Bjorn Flismark,SeniorVicePresident,SEB, Sweden
12.20NETWORKING LUNCH
1.40Mobile shopping: will the retail and payments industries manage to deliver the promises?• Thepromiseofanextendedshoppingexperience• UsingmobilephonesandNFCtechnology• Experiencesfromthepastseveralyears• Whatisholdingtheevolutionback?
Bent Bentsen,SeniorAdvisor,GroupPaymentsandInfrastructure,DNB Bank, Norway
2.20Case study – the introduction of contactless payments in the UK• Improvingcustomerexperience• Expectations:slowbutsteadygrowthleadingtoincreased
revenue• Utilisingtheadvantagesofcontactlessnearfieldtechnologyin
ordertodrivesalesforward• Providinganewoutletforthecompany’smarketingstrategy:
Loyaltyspace,promotionsandvoucheringJim Bannerman,HeadofRestaurantSolutions,McDonald’s, UK
3.00 AFTERNOON TEA
3.30
When Worlds Collide - Payments Meets Mobile• Paymentsandmobile• Whatmakesusthinkthatitwillbedifferentthistime?• Whathaschangedintermsoftechnology,consumerappetite,
marketplayersandbusinessmodels?
• Why2013isapivotalyearandexpectationsfor2020
Mark Austin, HeadofVisapayWave,
Visa Europe4.10What is the future of payments?• Convergence,competitionandcollaboration• Developingacomprehensivepaymentstrategy• Thechangingcustomer• Technologyandcardinnovation• Theconvergenceofestablishedandnewpaymentplatforms
Gerhard Romen, NFCGuru, GWR ConsultSirpa Nordlund, ChiefExecutiveOfficer,Mobey Forum, Finland
4.50CHAIRMAN’S CLOSING REMARKS AND CLOSE OF DAY ONE
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www.nordiccardevent.co.uk“The conference was very well organised.” Visa Europe NORDIC CARD MARKETS
DAY TWO I 22 JANUARY 2013
Register online at www.nordiccardevent.co.uk • Alternatively fax your registration to +44 (0) 870 9090 712 or call +44 (0) 870 9090 711 • GROUP DISCOUNTS AVAILABLE
SMi’s Event Communities – NEW to 2012SMi Groupisaglobaleventsorganiserspecialisinginbusinesstobusinessconferences,workshopsandmasterclasses.TofurtherenhancetheSMiexperience,wehavelaunchedourveryownSMiEventCommunities.Thesewillbeexclusive,privateandsecurecommunitiesinwhichourclientswilllearn,share,engageandnetwork.TheSMiEventCommunitieswillbuildandexpandyourexperiencebeyondtheconference,workshopormasterclassthatyouattend.Notjustanother“socialnetwork”,SMi’sEventCommunitieshavebeenspecificallydesignedaroundtheneedsofourdelegates,speakersandsponsors,allowingallofourclientstofosterlonger-termrelationshipswithotherattendeesforyearroundengagementbeyondtheevent.To take part all you need to do is register for this event.
8.30
REGISTRATION & COFFEE
9.00
Chairman’s Opening Remarks
Francesco Burelli, Partner,
Value Partners, UK
9.10
SpareBank 1 SMN - open loop as a focus area
•FromagoodideatoNordicambitions
•Theimportanceofdistribution
•ExpandingintheNordics
•Productdevelopmentinafastmovingmarked
Nils Petter Johnsen, BusinessDeveloper,
SpareBank, Norway
9.50
Session reserved for sponsor
• Strenghteningandbroadeningcardprogrammesintheregion
• Contactlessandmobilesolutions
Senior representative from a sponsor
10.30
MORNING COFFEE
11.00
Banks & new opportunities in mobile payments
• Futurepayments
• Theconceptandvaluepropositionsofmobilewallet
• Controlpointsandopportunities
• Thecrucialelement:point-of-sale
• Fragmentationorconvergenceofmobilepayments
Sirpa Nordlund, ChiefExecutiveOfficer,
Mobey Forum, Finland
11.40
Trends in the Nordic card acquiring market
• TheNordiccardacquiringmarket
• ContactlessinNordea
• TrendsintherolesofPSPs
• Newplayersinthemarket
John Moller, FirstVicePresident,Cards,
Nordea, Denmark
12.20
NETWORKING LUNCH
1.40
Creating a Debit Card Payment Habit
• Howdoconsumersovercomerelianceoncashandadoptacard
paymenthabit–inaLVPenvironmentandelsewhere
• Howcanbanksacceleratethisadoptionprocess
• Whataretheuniversaltruthsthefinancialinstitutionsshouldbe
mindfulofastheytrytoencouragecardusage
• Whataresomeofthemostsuccessfulcampaignsthathave
beenundertakentoadvocateadebitpaymentforpointofsale
transactionsandwhy
Tuuli Perkio, BusinessLeader,DebitEurope,
Mastercard, Finland
2.10
The vision of De Nederlandsche Bank on SEPA for Cards
• TheEuropeanCardsMarket
• SEPA-monitoroftheDutchmarket
• ThefunctioningofiDEAL
• DevelopmentswithrespecttoE-andM-Payments
• Policyissues
Michiel van Doeveren,SeniorPolicyAdvisor,
De Nederlandsche Bank, Netherlands
2.50
AFTERNOON TEA
3.20
Global payment patterns in times of uncertainty
• Nordiccountries-anadvancedregioninthepaymentsmarket
• Importantregionalvariationsregardingpaymentstoday,withsome
marketsmorereliantoncardsandothermodernpaymenttypes
thanothers
• Whichregions,emergingfromalowbase,arecurrentlyseeingthe
fastestgrowthinnon-cashpayments?
• VariationsinEurope:howdoNordic,MediterraneanandEastern
Europeanmarketsbehaveinatimeofeconomicuncertaintyonthe
continent
• Whatistheglobalforecastforthenextfiveyears?
• Examplesofinterestingsolutionsworldwide
Pasi Hannonen,SeniorResearchAnalyst,
Euromonitor International, Lithuania
4.00
CHAIRMAN’S CLOSING REMARKS AND CLOSE OF DAY TWO
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POST-CONFERENCE WORKSHOP A23 January 2013
8.30am - 12.30pm
THE (R)EVOLUTION IN FRAUD PREVENTION
Workshop overviewFraud-Management has recently been in the focus in theGerman market due to regulatory changes. Many banks andservice providers have implemented new, advanced tools toenhance their fraud protection. But the current situation oflowfraudratesresultsinageneralhesitationtoactrightnow.There are, however, considerable business challenges andrisks that require modern, agile solutions. Focusing on themobilepaymentsbusiness,thisworkshopwilldiscussboththeevolution of fraud and fraud prevention solutions highlightingthebenefitsofautomaticdataanalysisandfraudrulecreation:Betterperformance(Detectionrateandfalse/positiveratio)atmuchlowercostsarepromised.
Why you should attendTheworkshopisaimedateveryonewhoisinvolvedinfraudandrisk management, fraud prevention or compliance. Delegateswill gain a broad understanding of current and future trendsin fraud-management. This will help them to evaluate andmake informed decisions regarding the selection of fraudpreventionsolutions.Bypresentingacustomercasestudyweprovideinsightsoftherealexperiencewhensettingupmobilepayments,focusingonallaspectsoffraud&riskrequirements.
Agenda
8.30 Registration and Coffee
9.00 Opening Remarks and Introduction
9.10 Development of fraud – Current Situation
and Trends
9.30 Fraud in the mobile payments world
10.00 Fraud & Risk requirements and challenges
10.15 Coffee Break
10.35 Evolution of Fraud Prevention
11.00 New Solutions vs. more of the same
11.35 Customer Case study
12.30 Conclusions and Close of Workshop
About your Workshop HostsStefan Klaeser started his career in 1992 in thebanking-IT business and after two years joined astartup Issuing Processor. Within the organizationdepartment, he was responsible for a number ofprojects.From1999until2004,heledtheDisputeandFraudManagement team.Before foundingPAYMINT
in early 2009, he was responsible for product management offraud, dispute and case management systems at the marketleaderofpaymentsystemsworldwidefrom2005–2008
Erwin Petschisahighlyexperiencedprofessionalwith23years in internationalcardbusiness.Employedatseveral large banking groups, mostly in CEE (suchasRaiffeisen,Unicredit,etc.)until2008,hehasbeenheading nearly all back office operational units
(Authorisations,ChargeBack,Fraud,CustomerService,etc.) forIssuingandAcquiring.Inearly2009heestablishedhisowncardconsulting enterprise. Prior to joining PAYMINT as senior cardconsultant, he has been predominantly involved with projects intheGermanmarket(Fraudprevention,DebitCardoperations,etc.)formajorfinancialinstitutionssuchasCommerzbank.
About the Company:Since2009PAYMINTisasolutionprovidertotheglobalpaymentsindustry.Wedevelopstateoftheartsoftwaresolutionsinitiallyaddressing payments fraud. We offer business and technicalsupport for the entire payment value chain – from transactionto dispute management. Our proven technology, combined withthe know-how and experience in payment systems provides auniquepropositionforcustomerstoachievesubstantialsavings.MINTifyisourrevolutionarysolutionbasedonlatestdataminingtechnology that provides data analysis and automatic fraud rulecreationforallrulebasedfraudpreventionssystems.www.paymint.com
HOSTED BY:
Want to know how to get involved? Interested in promoting your finance services
to this market? Contact Kiran Sharma, SMi Marketing on
+44 (0)20 7827 6050 or email: ksharma@smi-online.co.uk
POST-CONFERENCE WORKSHOP B23 January 2013
1.00pm - 5.00pm
NFC AND CONTACTLESS – WHAT’S IN IT FOR ME AND MY COMPANY?
Key topic will include:• Howtocreateasolidbasisforunderstanding
contactlesspayments,methodologies,capabilitiesandimplementationoptions
• Whoarethekeyplayersinthemarket
• Howtodevelopvaluemodelsfromabusinesspointofview
• Howtoreviewimplementationoptionsandbenefits.
Agenda
1.00 Registration and Coffee
1.30 Opening Remarks and Introduction
1.45 NFC – What is it?
2.00 Technology and applications
2.30 Standards status
2.45 Afternoon Tea
3.00 Development and Future
3.30 NFC Players and Implementations
4.00 Consumers vs B2B
4.30 Ecosystem
4.45 Case studies
5.00 Close of Workshop
About your Workshop Host
Gerhard Romen contributesyearsofin-depthexperiences within the mobile financialsolutions and services. Before joining GWRConsult,hedevelopedinNokianewbusinesssolutions, driving, incubating and bringing tomarket mobile solutions, such as Nokia´s
early stage mobile banking platform in 1999, its emailofferingin2001andNokiasNFC-basedofferingsfrom2004onwards.HehasbeenservingontheNFCForumsBoardofDirectorsandasaViceChairmanoftheNFCForumformorethan5yearsaswellasamemberoftheboardof theMobeyForumandas itsChairmanof theMarketingCommittee.From2008onwardsuntilrecentlyGerhard was Director of Nokia’s Mobile FinancialServicesencompassingallaspectsofmobilepayments.
About the Company:GWRConsult´sbusinessfocusesonallaspectsofMobileMoney,MobilePaymentandNFCprovidingboardleveladvisoryaswellaprojectplanningandimplementations.
HOSTED BY: GWR Consult
SPONSORSHIP AND EXHIBITION OPPORTUNITIESSMi offer sponsorship, exhibition, advertising and branding packages, uniquely tailored to complement your company’s marketing strategy. Prime networking opportunities exist to entertain, enhance and expand your client base within the context of an independent discussion specific to your industry. Should you wish to join the increasing number of companies benefiting from sponsoring our conferences please call: Alia Malick, SMi Sponsorship on (0)20 7827 6168 or email: amalick@smi-online.co.uk
If you have any further queries please call the Events Team on tel +44 (0) 870 9090 711 or you can email them at events@smi-online.co.uk
NORDIC CARD MARKETS Conference: 21-22 January 2013, Radisson Blu Royal Hotel, Copenhagen Workshops: 23 January 2013
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