Navigating the Journey

Navigating the Journey• The Depot / Student Financial Services

• Team 55 / Technology Support

• Registrar’s Office

The Depot

The Depot• National leader in student services

• The Depot is the one-stop shop– Financial Aid– Billing– Registrar– Residence Life– Dining Services– Student IDs– Parking Permits– Notary Public

Contact us:• 1-888-588-6083• thedepot@acu.edu• acu.edu/thedepot

• Students can view account information on The Depot link in myACU

1

Students view bill and add parents as

authorized users here!

2

Dining Services

Dining Services

•11 food locations across campus• Accept cash, debit and credit

•Meal Plans, Bean Bucks, and Campus Cash

Dining Services• The Bean is open all day from 7am-11pm• Full-time nutritionist on staff• http://acu.campusdish.com :view menus & nutrition info• Students in a residence hall:

– All-Access 7 or– All-Access 5

• 5 Guest Meals per semester

• Update MP through 5th day of classes

• Update on The Depot link

• Gluten free menu options

Campus Cash vs. Bean BucksCampus Cash• Students purchase through

The Depot link

• Used for food and merchandise purchases

• Balance rolls forward each semester

• Students get back 100% of balance at any time

Bean Bucks• Comes with all meal plans

• Used for food purchases only

• Balance rolls forward from fall to spring

Residence Life • Residence hall and roommate assignments– Notified through ACU email

• Roommate changes– Deadline: Friday, July 1st – Email: reslife@acu.edu

• Move-in weekend– Saturday, August 17th, 8am to 6pm– Sunday, August 18th, 1pm to 5pm

Student Financial Services

Student Financial Services

• Financial Aid – Receive and verify FAFSAs– Award scholarships and grants– Certify and process loans– Receive and apply outside scholarships

• Billing– Produce the statement– Monitor payment plans

Student Financial Services• Complete the FAFSA– www.fafsa.gov

• Carefully read award letters

• Communication from us…– Is sent to the student’s ACU email– Is critical– Is time sensitive– Needs action

SFS ChecklistFederal Direct Loan– Accepted on students myACU account– Complete Entrance Counseling and MPN

requirement at www.studentloans.govMeet Financial Settlement by August 7th – Pay Account Balance– Wildcat Pay Plan– Additional Loans• PLUS at www.studentloans.gov• CAL at www.hhloans.com

– Combination

Student Financial Services• Payment Options– Pay in full by August 7th OR– Set up payment plan by August 7th

• Payment plans – one time $50 enrollment fee– installments due on the 1st of each month

• Fall 2013 Wildcat Pay Plans– 6 month—First payment July 1st – 5 month—First payment August 1st – 4 month—5% at down payment with first installment September 1st

Wildcat Pay Portalwww.acu.edu/payingyourbill

• Students may make parent(s) authorized user• View eBills• View real-time account details• Make payments– Credit Card (through Paypath)– ACH (electronic payment from checking/savings)

• Enroll in a Wildcat Pay Plan

Federal College Work Study and Student Employment

• Explore opportunities at acu.edu/jobs• Students can get a job without work study eligibility• Must apply on your own• Work Study award of $3000 is estimate• Students are paid – twice a month– Earnings paid directly to student • NOT paid to student account

Team55 Student Technology Support

Team55 - Student Technology Support• Location - Learning Commons– (325) 674-5555 or x5555– team55@acu.edu– http://team55.acu.edu– Social Media –

• Twitter: @acuteam55• Facebook.com/acuteam55

• 8AM-7PM on M-R8AM-5PM on Friday

• Available via phone, chat, email, and walk-up

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ACU Learning Commons(325) 674-5555 or x5555

team55@acu.edu

Registrar’s Office

Family Educational Rights & Privacy Act - 1976

The primary rights afforded to the student are:– The right to inspect and review their education

records.

– The right to have some control over the disclosure of information from the records.

– The right for the student to retain control of access to education records.

Student Grades• Mid-term grades– Students will need to view these through myACU– They are graded as S, U and NP grades

• Final Grades– These are also viewed by students through myACU– Only for students in their freshman year at ACU, a

paper grade report is sent to the student at their home address

Enrollment Verification• Primarily for insurance purposes

• Certificates can be obtained by the student from The Depot link on myACU

• Verification for each semester begins two weeks before the first day of class

Dropping / WithdrawingDropping a Course– Day 1-5: “drop”; no transcript record, does not

count against “block”– Beginning Day 6: “withdraw”; student uses

withdrawal form, ‘W’ on transcript, counts against “block”

– No drop/withdrawal after week 12; student earns grade

Withdrawing from the UniversityWhat does this entail?– Dropping of all classes and leaving ACU

– Student receives W grades

– Student can contact The Depot

Academic Development Center

Services Include:• Undeclared Student Advising• Academic Coaching• Discovery Program• Academic Counseling and Skills• University Testing Center

Wrap-Up

SOS Program• An early alert program to anonymously refer

struggling students.

• Referrals come from faculty, staff, parents, and other students.

SOS Program• SOS will contact every student referred.

• Contact: www.acu.edu/sos or sos@acu.edu

A Few Things to Remember• Be aware of the calendar.

• Remind your student about ACU email.

• Students who are responsible for their own business learn problem solving skills that are very important.

• ACU is a great place for students to make mistakes.

Presentation Takeaways1) Got questions? Contact The Depot.– 1-888-588-6083– thedepot@acu.edu

2) Become an authorized user in Wildcat Pay!

3) We want to partner with you!– Must have authorization from student– Submit FERPA Release Form

4) Parent session info online– www.acu.edu/parentsession

Presentation Takeaways

• Thank you for being with us

• Please complete your Parent Passport Evaluation– You can turn it in here – there is a box available– Or at Passport check-out, located in the Learning

Commons

• Have a safe trip home!

Questions?