Post on 23-Dec-2015
NATIVE ELDER CAREGIVER CURRICULUMNECC: 3.3NAVIGATING THE SYSTEM
Caring for Our Elders: Navigating the System 3.3
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Navigating the System
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The “maze” of accessing elder care services is a Big Task!
How can we put all the parts of various services together?
How do we build a “system” with what we got?
How do we help our elders? & Ourselves?
Navigating the System: “The Maze”!
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Rise above the “system”
AND
Work within the “system”
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Need to learn to navigate the system Utilize available agencies and services ! It can be done…
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Rise above the system Keep in mind: PEOPLE make-up the
system PEOPLE run the
system PEOPLE know the “in’s
& out’s” of the system
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Work within the system
Solution: CONNECT WITH THE
PEOPLE WHO WORK WITHIN THE SYSTEM!
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OK…Where to start?
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Start with “What do we need?”
A “family needs assessment” What does ______ need?
Fill in the blank… Grandma, Grandpa, Uncle, Auntie, Mom, Dad…
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Ask Yourself as a Caregiver: What do I need to take care of
him/her in the best way possible? What do I already have to work
with? What is missing? What would really help?
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Using a “holistic” perspective
What is needed: Physically? Emotionally? Spiritually? Socially? Culturally?
A Holistic View
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Who are we as a people? What services would best fit our culture?
Sharing Ideas is Important
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Analyze the Health Care System
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Develop a “picture” of YOUR Tribe’s Health and Community-based services What are the services? Where are the services? Who provides the services? How to access the services? Who pays for the services?
Create a Picture…
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Know YOUR “People Resources”
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Find the “Key” people in YOUR Health & Community agencies…
Who know how to advocateWho know how to find out answers to your questions
Who will commit to helping the elderly
Elders are the Best Resource People
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Health Care Providers as Part of the Discussion
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KEY PERSON !
Someone who knows “Names” in the system network
Someone who has phone numbers Someone “who knows someone”
Might Start with Senior Meals Program Staff, or Public Health Nurse, or CHR…
Put NAMES on These Circles
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Key People in Your Community
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More Key People
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Elders as Key People
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Just need to connect with ONE KEY PERSON IN THE SYSTEM… to unlock some resources!
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More Key People Right in Your Community
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If you don’t know the “NAMES”… Ask around to find out from:
Other familiesOther elderly peopleCommunity OrganizationsRelatives Tribal LeadersState agenciesCounty agencies
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An effective “Strategy” Create a List of names and
phone numbers of all elder related services and health care providers
Make laminated copies Place at community-based
outlets for other elders & families to access
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“STRATEGIES” (CONTINUED) Visit with Tribal Elders’ Group Ask for help to start support
group for family caregivers Brainstorm Solutions! Utilize Tribal College
resources for accessing information & other resources
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Another effective “Strategy” * Each time a doctors office’ or
community agency is visited… Pick up a business card from that
office Keep it in a recipe box at home
You will often be able to find a phone number to call from your cards… for any kind of need that comes up
*idea from the NFCA
Bringing the People Together
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“Share-holders Talking Circle”
Community Share Holders Holding Discussion on HCBS
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STRATEGIES Utilize variety of elder-related websites *
Examples of just a few: National Indian Council on Aging (NICOA) National Resource Center for Native
American Aging (NRCNAA) IHS Elder-care Initiative (IHS) State Health Department websites
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Helpful Websites: (continued)
Agency on Aging (AOA) American Association of Retired
Persons (AARP) National Family Caregiver
Association (NFCA) Centers for Medicare & Medicaid
(CMS)
Communication & Advocacy in the System
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The maze can be confusing… But there is a way
to go through it
And a way to rise above it!
Successful Navigating!
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Build in the directionthat fits YOURCommunity !
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Expect a few “wrong turns” … but realize…
“wrong turns” often point to a better direction!
Agree on the Direction to Go
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Then set sail….
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Important to remember: People are the strength of “systems” One person can make a difference!
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