The Office of Information Technology

myUTSA Account Activation Process

OIT

The Office of Information Technology

Applicant Account Activation Process

Admissions Email (from Admissions Office)The application has been received. The email will also contain information explaining to the applicant that their myUTSA Account must be set up prior to accessing ASAP, and they will be receiving an email from: myUTSAid@utsa.edu. (sent by OIT)

Set Up Your myUTSA Account Now Email (from OIT)Email will contain this message and a link to the myUTSA Account Activation portal:In order to check the status of your UTSA application, you must set up your myUTSA account by completing these 4 steps:1. Tell us who you are (what was once called “Claim your account”)2. Get a myUTSA ID (given to student on the Web page)3. Create contact information and myUTSA Passphrase (contact info before passphrase)4. Activate your myUTSA Account (account activated)

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Admission’s Email

From: Office of Admissions Sent: Tuesday, December 20, 2011 10:35 AMTo: new.roadrunner@gmail.comSubject: Important information about your application for admission

Dear New Roadrunner:

We are pleased to inform you that we have received your application for the Fall 2012 semester. Following is the directory information provided on your application.

Name: New Roadrunner

Street Address: One UTSA Circle

City: San Antonio State: TX Zip Code: 78249

Email: new.roadrunner@gmail.com

Once we have reviewed your application and determined your admission status, you will receive additional information from our office. Please note that the email address above will be used to let you know if additional items are needed to complete your application for admission. Allow a minimum of 10 business days for our initial review of your application.

UTSA's ASAP (Automated Student Access Program) system allows you to change your directory information and check the progress of your application. It is very important that you become familiar with ASAP, as you will use it extensively once you become a student.

Before accessing ASAP, you must first activate your myUTSA Account.  You will receive an email from myUTSAid@utsa.edu with a link to set up your account.  You will be asked to verify your identity before activating your myUTSA Account.  Once you have activated your myUTSA Account, you will be able to access ASAP to check the status of your application.  

To check the progress of your Admissions Application through ASAP.

1. Have your ACTIVE myUTSA ID (ex: abc123) available. (Could this say “Have your ACTIVATED myUTSA Account”?)2. Click Here to enter ASAP.3. Follow the onscreen instructions to log in.4. Select the link for Student Services on the Main Menu screen.5. Choose Admissions from the list of options on the Student Services screen.6. Select the "Display Admission Status" link

As admissions documents are processed and added to your file, ASAP will be updated. The information displayed is real-time, so your status may change at any time. If you have questions or need additional information, you may contact Enrollment Services at 210-458-8000.

The Office of Information Technology

Email sent by OIT (text)From: myUTSAID@utsa.eduSent: Wednesday, March 14, 2012 5:19 PMTo: student-email@gmail.comSubject: UTSA Applicant: Set Up Your myUTSA Account Now

Dear New Roadrunner,

In order to check the status of your UTSA application, you must set up your myUTSA Account by completing these 4 steps:1. Tell us who you are.2. Get a myUTSA ID.3. Create contact information and myUTSA Passphrase.4. Activate your myUTSA Account.

Set up your myUTSA Account now!

If you have questions or need additional information, contact Enrollment Services at 210-458-8000 (local) or 1-800-669-0919 (toll free).

Please do not reply to this email. Replies to this email will not be responded to or read.

The Office of Information Technology

Email example

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4 Easy Steps

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Tell Us Who You Are

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Get Your myUTSA ID

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Set Up Your Contact Info

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Create Your Passphrase

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Account Activated!

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Confirmation Email sent by OITFrom: myUTSAID@utsa.eduSent: Wednesday, March 14, 2012 5:19 PMTo: student-email@gmail.comSubject: Your myUTSA Account is now Activated

Dear New Roadrunner,

You have successfully activated your myUTSA Account.

Your myUTSA ID is: abc123

Keep this email for your records. If you forget your passphrase, visit the UTSA Passphrase website and use the contact information you just set up to reset your passphrase.

Please do not reply to this email. Replies to this email will not be responded to or read.

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Passphrase Reset Process

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Requesting a Reset Code

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Submitting a Reset Code

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Reset Code Page

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Reset Code Email

From: OIT Connect Sent: Tuesday, February 28, 2012 1:51 PMTo: users-needs-help@yahoo.comSubject: UTSA Passphrase Reset Code Hello,

You have requested a reset code to reset your myUTSA passphrase.

Reset your passphrase by clicking this temporary link.

Note: The temporary link will expire 2 hours after you submitted the passphrase reset request . Once expired, you will need to resubmit a passphrase reset request.

If the temporary link is not working, copy and paste the following url and enter this reset code: q8p4f8prq6 http://localhost:50586/PasswordReset/?passcode=passcode - UTSA Office of Information Technology

For assistance, visit the Help Page

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Reset Code Page

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Reset Passphrase Page

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Enter New Passphrase

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Passphrase Reminder

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Successful Reset of Passphrase

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passphrase.utsa.edu

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myUTSA Account Style Guide

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myUTSA Account Style Guide

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myUTSA Account Style Guide

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myUTSA Account Style Guide

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myUTSA Account Style Guide

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