Post on 07-Jun-2022
Falls Creek Alpine Resort
Municipal Emergency Management Plan
Version 2.0, 5th June 2015 TRIM: 15-1043
Municipal Emergency Management Plan - Version 2.0
Contents
Authorisation ......................................................................................................................................... 4
Part 1 – Introductory Information ........................................................................................................ 5 1.1. Foreword .................................................................................................................................... 5 1.2. Amendments .............................................................................................................................. 5 1.3. Statement of Audit ...................................................................................................................... 6 1.4. Aim ............................................................................................................................................. 6 1.5. Objectives .................................................................................................................................. 6 1.6. Threats ....................................................................................................................................... 6
Part 2 – Area Description ..................................................................................................................... 7 2.1. General....................................................................................................................................... 7 2.2. Topography ................................................................................................................................ 7 2.3. Climate ....................................................................................................................................... 8 2.4. Access ........................................................................................................................................ 8 2.5. Demography ............................................................................................................................... 8 2.6. Vulnerable Persons .................................................................................................................... 9 2.7. Maps........................................................................................................................................... 9 2.8. Recent History of Significant Emergencies ................................................................................ 9
Part 3 – Management Arrangements ................................................................................................. 10 3.1. Municipal Emergency Management Planning Committee ....................................................... 10 3.2. Municipal Emergency Management Functions ........................................................................ 11 3.3. EM Structure ............................................................................................................................ 12 3.4. Emergency Management Coordinator (EMC).......................................................................... 12 3.5. Municipal Emergency Resource Officer (MERO) .................................................................... 12 3.6. Municipal Recovery Manager (MRM) ...................................................................................... 13 3.7. Municipal Fire Prevention Officer (MFPO) ............................................................................... 13 3.8. Media Liaison Officer (MLO) .................................................................................................... 13 3.9. MECC Administration Officer (MECCAO) ................................................................................ 13 3.10. Information Communication Technology Manager (ICTM) ...................................................... 14 3.11. Community Volunteer Co-ordinator (CVC) .............................................................................. 14 3.12. Command, Control Co-ordination ............................................................................................ 14 3.13. Municipal Emergency Co-ordination Centre (MECC) .............................................................. 15 3.14. Operations Centre .................................................................................................................... 16 3.15. Debriefing Arrangements ......................................................................................................... 17 3.16. Financial Considerations .......................................................................................................... 17 3.17. Public Information and Warning ............................................................................................... 17 3.18. Relief / Recovery Handover ..................................................................................................... 18 3.19. Compensation of Registered Volunteer Emergency Workers ................................................. 18 3.20. Maintenance of MEMPlan ........................................................................................................ 18 3.21. Sub Committees ....................................................................................................................... 19
Part 4 – Prevention / Mitigation Arrangements ................................................................................ 20 4.1. Introduction .............................................................................................................................. 20 4.2. The Role of the Municipality ..................................................................................................... 20 4.3. Preparedness ........................................................................................................................... 20 4.4. Risk Assessment ...................................................................................................................... 20 4.5. Community Awareness and Resilience ................................................................................... 21 4.6. Prevention / Mitigation.............................................................................................................. 21 4.7. Neighbourhood Safer Places ................................................................................................... 21 4.8. Heatwave Strategy ................................................................................................................... 21
Part 5 – Response Arrangements ..................................................................................................... 22 5.1. Introduction .............................................................................................................................. 22 5.2. Phases of Activation ................................................................................................................. 22 5.3. Control, Support Agencies ....................................................................................................... 23 5.4. Evacuation during Emergency Response ................................................................................ 23 5.5. Planning for Cross Boundary Events ....................................................................................... 23 5.6. Resource Availability and Sharing Arrangements ................................................................... 23
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5.7. Action Statements: General Response Activities .................................................................... 24
Part 6 – Relief and Recovery Arrangements .................................................................................... 25 6.1. Introduction .............................................................................................................................. 25 6.2. Overview .................................................................................................................................. 25 6.3. Objectives of the Relief and Recovery Arrangements ............................................................. 25 6.4. Management Strategy .............................................................................................................. 25 6.5. Communicating with the Affected Community ......................................................................... 26 6.6. Key Relief and Recovery Roles and Responsibilities .............................................................. 26 6.7. Relief Processes ...................................................................................................................... 28 6.8. Post Impact Assessment.......................................................................................................... 31 6.9. Recovery Processes ................................................................................................................ 31 6.10. Government Assistance Measures .......................................................................................... 33 6.11. Action Statements: Relief and Recovery Activities .................................................................. 34
Part 7 – Glossary of Abbreviations ................................................................................................... 35
Appendix A – Contact Directory ........................................................................................................ 37
Appendix B – List of Control and Support Agencies for Identified Emergencies within FCAR . 40
Appendix C – Action Statements ...................................................................................................... 42 C1 – Response to Emergency .............................................................................................................. 43 C2 – Prepare Municipal Emergency Coordination Centre (MECC) for Activation ................................ 44 C3 – Activate and Operate the Municipal Emergency Coordination Centre (MECC)........................... 45 C4 – Direction from VICPOL to Evacuate Falls Creek Alpine Resort (FCAR) ..................................... 46 C5 – Human Epidemic/Pandemic ......................................................................................................... 47 C6 – Storm Response ........................................................................................................................... 49 C7 – Structure Failure (Dam) ................................................................................................................ 51 C8 – Landslide within FCAR ................................................................................................................. 53 C9 – Landslide on Bogong High Plains Road ....................................................................................... 55 C10 – Utility Failure ............................................................................................................................... 57 C11 – Hazardous Material Release ...................................................................................................... 59 C12 – Road Transport Incident – Large Commercial Vehicle .............................................................. 61 C13 – Fire (Residential) ........................................................................................................................ 62 C14 – Relief Services ............................................................................................................................ 63 C15 – Prepare Emergency Relief Centre for Activation ....................................................................... 64 C16 – Activating and Operating the Relief Centre/s ............................................................................. 66 C17 – Emergency Accommodation in Falls Creek Alpine Resort ......................................................... 68 C18 – Activating the MOU with the Alpine Shire for Emergency Assistance (External Relief Centre – Mt Beauty) ............................................................................................................................................. 69 C19 – Development of a Recovery Plan ............................................................................................... 70
Appendix D – Agenda for MEMPC Meetings .................................................................................... 72
Appendix E – Falls Creek MEMPlan Distribution List ..................................................................... 76
Appendix F – List of Commercial Lodges ........................................................................................ 78
Appendix G – Recovery Task Matrix ................................................................................................. 79
Appendix H – References ................................................................................................................... 84
Appendix I – Memorandums of Understanding ............................................................................... 85 1. Alpine Shire Emergency Assistance (under development) .......................................................... 85 2. Supply of Food and Water During an Emergency (under development) ..................................... 85
Appendix J – FCRM Plant and Equipment ....................................................................................... 86
Appendix K – Maps ............................................................................................................................. 88
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Part 1 – Introductory Information 1.1. Foreword The economic and social effects of emergencies including loss of life, destruction of property and dislocation of communities are inevitable. Coping with hazards gives our reason and focus for planning. Hazards exist within all communities whether they are recognised or not. Experience shows, however, that good planning for the use of resources in preventative (risk management) activities, in the response to emergencies and towards the relief and recovery of affected communities and environments, can significantly lessen the harmful effects of those emergencies. Falls Creek Resort Management Board’s Municipal Emergency Management Plan has been produced pursuant to Section 20(1) of the Emergency Management Act 1986. This plan addresses the prevention of, response to and recovery from emergencies within the Falls Creek Alpine Resort and is the result of the co-operative efforts of the MEMPC with assistance from Victoria State Emergency Service North East Regional Headquarters and recognises the previous planning activities of the resort area.
1.2. Amendments Version Control Table
Version Number Date of Issue Amendment Authorised
Draft 0.0 6 March 2015 First Draft for Review CB
Draft 0.1 27 April 2015 MEMPC Comments Incorporated CB
1.0 1 May 2015 Issued for Use CB
1.1 29 May 2015 Post audit amendments: resources and vulnerable persons management Issued for Review to MEMPC
CB
2.0 5 June 2015 Issued for Use CB
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1.3. Statement of Audit This is the initial of the revised Falls Creek MEMP – no Statement of Audit is currently applicable.
1.4. Aim The aim of this Municipal Emergency Management Plan (MEMPlan) is to identify the resources available for use in the Falls Creek Alpine Resort for emergency prevention, response and recovery; and to specify how such resources are to be used to minimise the danger to life, property and the community in general.
1.5. Objectives The key objectives of this MEMPlan are to:
• Ensure that emergency management is organised within a structure that facilitates planning, preparedness, operational coordination and community participation;
• Implement measures to prevent or reduce the causes or effects of emergencies; • Manage arrangements for the utilization and implementation of resources in response to
emergencies; • Manage support that may be provided from adjoining municipalities and other agencies; • Assist the affected community to recover following an emergency; and • Complement other local, regional and state planning arrangements.
1.6. Threats The Municipal Emergency Management Planning Committee (MEMPC) has conducted a risk assessment of all perceived threats and hazards to the Falls Creek Alpine Resort. Using the Community Emergency Risk Assessment (CERA) process, the MEMPC has identified a number of potential threats that may affect the Resort as described in Section 4.4 of this document.
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Part 2 – Area Description 2.1. General Falls Creek Alpine Resort is located in the Victorian Alps approximately 380 kilometres north east of Melbourne and 130km south east of Albury. Situated on the edge of the Bogong High Plains, it comprises 1535 hectares of Crown Land within an altitudinal range of 1210m to 1849m. Falls Creek Alpine Resort is bounded on all sides by the Alpine National Park and is a major tourist destination in North East Victoria that offers a variety of holiday experiences in both summer and winter seasons and delivers economic and social wealth to the region. The Falls Creek Alpine Resort includes within its boundaries;
• AGL hydroelectric power infrastructure, • Mt McKay telecommunications tower, • Falls Creek ski fields, and • The Falls Creek Village
The Howmans Gap Alpine Centre operated by the YMCA is situated just outside the northern boundary of the Resort on the Bogong High Plains Road about 4 kilometres from Falls Creek Village. There are approximately 110 leases within the Resort, the vast majority of which are used for commercial business purposes in the tourism sector. Falls Creek Alpine Resort is not part of a municipal district but is surrounded by the Alpine Shire. However, it is important to note that under section 5 of the Alpine Resorts (Management) Act 1997 that for the purposes of the Emergency Management Act 1986 and the Environment Protection Act 1970, an Alpine Resort is deemed to be a municipal district and its Board a municipal council. The FCRMB is, therefore, responsible for delivering a range of public services including a significant role in emergency management within the resort. It is important to understand that while Falls Creek is defined as being an ‘Alpine Resort’ under the Act, FCRMB administers its responsibilities more in the fashion of a municipality and as stated previously, is deemed to be a municipal district under certain Acts. The lodges and businesses that operate within the Alpine Resort boundary are independent entities. FCRMB has no control over how these businesses are conducted except through the statutory powers within the various Acts of Parliament that might apply to the resort area. FCRMB manages a number of important facilities outside of the village precinct, which are concerned with the daily functioning of the Resort, including the water supply pumps and storage sites, and waste water treatment plant. The privately owned Falls Creek Ski Lifts Pty Ltd (FCSL) owns and manages the ski lift and snow making infrastructure, which support winter recreation within the Resort.
2.2. Topography The Resort varies in elevation from 1210 to 1850 metres AHD; the village area is located at an elevation around 1600 metres. To the north west of the village is the Frying Pan Spur, which sits above the Falls Creek Village. The land slopes from the spur down through the village to the Rocky Valley Creek at the bottom of the valley To the south of the village running east to west is the Ruined Castle Ridge. The southern side of the ridge falls to the foreshore of the Rocky Valley Dam in the area known as Sun Valley.
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Geotechnical investigations confirmed the existence of distinct faults and areas of excessive groundwater directly above and within the Village. A program to monitor and remove the excessive groundwater is being implemented to mitigate the risk of ground movement above and within the village.
2.3. Climate The Resort’s climate is temperate, characterised by mild summers and cold winters. Average annual rainfall is approximately 1270mm, which is reasonably evenly distributed throughout the year. A significant proportion of the precipitation falls as snow during the winter. Relative to other parts of the State the summers are cool, wet and windy with maximum temperatures around 15-20C and rarely exceeding 27C. Overnight minimum temperatures are usually around 8C. The average humidity level over summer is approximately 65% and the majority of days experience winds greater than 20kph, generally from the north west. Significant rainfall and thunderstorm activity can also occur in the summer months. It can become cold enough for snow at any time of the year and the resort area is generally snow covered in winter. The average extent, duration and depth of snow cover varies throughout the year but snow cover generally persists from early to mid June through to early October. A deep cover does not usually occur until mid August reaching an average of about 1.5 metres up to a maximum of about 3 metres. The average minimum temperature in winter is about -4oC with extremes of -8oC reasonably common.
2.4. Access Vehicular access to the resort is via the sealed Bogong High Plains Road which runs from the Kiewa Valley Highway at Mt Beauty across the high plains to the Omeo Highway at Shannonvale in the Mitta Mitta Valley. The Bogong High Plains Road from Falls Creek to Shannonvale is closed during the winter months leaving only route for vehicular access to the village during this time from Mt Beauty, 30 kilometres away. The primary landing area for helicopters is the Gully Carpark within the Falls Creek Village. Secondary landing areas are near Cloud 9 restaurant (winter only) and at the Panorama Lookout Carpark adjacent to Rocky Valley wall. The three sites are shown on the map in Appendix K
2.5. Demography The population of the Resort fluctuates significantly throughout the year, characterised by peak periods within the declared snow season and summer school holidays. The population of the Resort during the declared snow season (defined as the period from the Queen’s Birthday weekend to the end of September) ranges between 3000 and 7000. Approximately 1000 of these people live and work at the Resort, with the remainder being tourists. In recent years winter visitation to the Resort is characterised by busy weekends and school holiday periods, with mid-week non-holiday visitation more moderate. The busiest days at the Resort combine approximately 5000 overnight guests and staff with 2000 day visitors. The permanent summer population at the Resort is approximately 50 people, although many staff who work in the resort live in Mt Beauty with the result that on a given work day the population would be around 100.
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Summer visitation is variable with numbers on the mountain averaging around 500 and reaching up to 3000 when an event is in progress.
2.6. Vulnerable Persons Most properties within the Falls Creek village are involved in the hospitality business to accommodate and/or service visitors to the resort during the snow season. FCRMB receives no information pertaining to vulnerable individuals who might be using the services provided by the various hospitality businesses. Consequently it expects that the hospitality businesses have a primary duty of care to any vulnerable people during an emergency event. FCRMB acknowledges it also has a duty of care to any vulnerable people present within the resort area but is secondary to that owed by the hospitality business to which the ‘vulnerable person’ is a guest or customer. There are no aged care facilities within the resort. In summary, the locations of vulnerable people within the Village area are as follows:
• The Falls Creek Primary School is in Slalom Street and operates over the full school year;
• A childcare centre operates throughout the entire year out of St Falls West; • The Ski School operates over the snow season. It is based at Cloud 9 and makes
use of ski runs over the whole resort area; and • The Medical Centre that services the village is located at 5 Bogong High Plains
Road. The nearest hospital is at Mount Beauty with vehicle access being via the Bogong High Plains Road.
• Disabled Wintersports office, ground floor FCRM Admin building. These locations are shown on the maps in Appendix K. Contacts for vulnerable persons areas are identified in Appendix A. Vulnerable persons shall be contacted in all emergencies – refer to Action Sheet C1. Ski events are run periodically for people with a disability who are accommodated in the village for the duration of the event. The management of these vulnerable people during an emergency should be detailed in the Emergency Management Plan for the specific event.
2.7. Maps Maps of the Falls Creek Alpine Resort area form Appendix K and are listed below:
• North East Victoria Regional Map showing Falls Creek • Falls Creek Alpine Resort Map • Falls Creek Village Map showing locations of:
o Critical Infrastructure o Relief Centres o Vulnerable Persons o Helipads
2.8. Recent History of Significant Emergencies January 2003 Bushfire July 2005 Closure of Bogong High Plains Rd due to LPG tanker accident December 2006 Bushfire August 2013 Bogong High Plains Rd landslide and road closure
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Part 3 – Management Arrangements 3.1. Municipal Emergency Management Planning Committee The Municipal Emergency Management Planning Committee (MEMPC) is formed pursuant to Section 21(3) & (4) of the Act, to formulate a plan for FCRMB's consideration in relation to the prevention of, response to and the recovery from emergencies within the Resort. The members of the MEMPC are identified in the first column of the Falls Creek Emergency Management Contact list in Part 7 of this document. Where convenient, use will be made of technology such as teleconferencing or videoconferencing in conducting meetings to save attendees the need and time to commute to Falls Creek. 3.1.1 Role of the MEMPC The role of the MEMPC is to take the lead in the planning for the provision and organisation of local community support for counter-disaster measures. Coordination of counter-disaster measures is considered to be vital to the well being of the community and will ensure that resources required to cope with any given emergency are available. During the development of the MEMPlan, the MEMPC has received information and advice from representatives of the following agencies and organisations:
• Falls Creek Ski Lifts • 4site Australia • AGL Hydro • Vic Roads • Victoria Police (VICPOL) • Ambulance Victoria • Victorian State Emergency Service (VICSES) • Country Fire Authority (CFA) • Dept. Health and Human Services (DHHS) • Dept. Environment, Land, Water and Planning (DELWP) • Parks Victoria • Ausnet Services
3.1.2 Frequency of Meetings The MEMPC is required to meet on at least two occasions each year to progress items related to Emergency Management for Falls Creek Alpine Resort and to review the operational aspects of the MEMPlan. The dates of these meetings will be in April and October each year. Additionally the MEMPC will meet at least one other time to conduct a practical exercise to test a section/s of the MEMPlan. Following an emergency event and after the debrief meeting (after action review) called by the MERC, the MEMPC will meet to assess any recommended changes to the MEMPlan that were identified in the debrief meeting. Minutes of all meetings must be taken and a copy sent to the Regional Emergency Management Inspector (REMI). Functional Sub-Committees, if formed, should meet at least once per year to review and amend their arrangements where necessary. The standard agenda items for the MEMPC meetings is provided in Appendix D.
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Assessment and Mitigation Measures for New Hazards Identified Where a member of the MEMPC has identified or been informed of a hazard that requires assessment and mitigation measures to allow for the hazard to be included in the MEMPlan, the member can request the Chair of the MEMPC to convene a meeting of the committee. The MEMPC will consider the nature of the identified hazard and, if specialist advice is required, convene a sub committee to assess and determine the necessary mitigation measures to be included in to the MEMPlan. The urgency for the inclusion of the measures will be a function of the likelihood and consequences of the hazard occurring and will be determined by the MEMPC through the application of the CERA process.
3.2. Municipal Emergency Management Functions FCRMB accepts responsibility for management of its resources and the coordination of community support to counter the effects of an emergency during the response, relief and recovery from emergencies. This includes the management of:
• The provision of emergency relief to combatants and affected persons during the response phase;
• The provision of supplementary supply (resources) to combat and relief agencies; • Resort assistance to agencies during the emergencies; • The assessment of the impact of the emergency; and • Recovery activities within the Resort in consultation with the Department of Health &
Human Services (Vic).
3.2.1 Municipal Emergency Management Team (MEMT) In order to carry out these management functions during an emergency, FCRM will form a Municipal Emergency Management Team (MEMT). This group will consist of:
• Emergency Management Coordinator (EMC) • Municipal Emergency Resource Officer (MERO) • Municipal Recovery Manager (MRM) • Responsible Agency Representative • Others co-opted as required
The MECC Administration Officer provides administration support to the MEMT such as keeping minutes of meetings, preparing agendas etc. The MEMT, or part thereof, will convene when the scale of the emergency dictates the requirement for the provision of any of the functions outlined above. Members of the MEMT will liaise to determine what level of activation is required. The functions of the MEMT will be carried out in consultation with:
• The Regional Emergency Management Inspector, with respect to the co-ordination and provision of resources; and
• The Control Agency.
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3.3. EM Structure The following table indicates the primary FCRMB organisational structure for Emergency Management:
Role Person EMC Emergency Management Coordinator
Callum Brown
MERO Municipal Emergency Resource Officer
Scott Mann
MRM Municipal Response Officer
Ben Derrick
MFPO Municipal Fire Prevention Officer
Scott Mann
MLO Media Liaison Officer
Stuart Smythe
MECCAO MECC Admin Officer
Lyndal Jordon
ICTM ICT Manager
Damian Gregory
CVC Community Volunteer Co-ordinator
Narelle Clark
Contact information is contained in Appendix A along with any deputy roles for these positions.
3.4. Emergency Management Coordinator (EMC) The role of the EMC is the primary custodian of the MEMPlan and Chair of the MEMT. The EMC is responsible for tracking and accounting for FCRMB’s resources that may be used during and emergency event response.
3.5. Municipal Emergency Resource Officer (MERO) The role of the MERO is to:
• Coordinate FCRMB resources in emergency response; • Provide FCRMB resources when requested by emergency services or police during
response activities; • Maintain effective liaison with emergency agencies within or servicing the FCAR; • Maintain an effective contact base so FCRMB resources can be accessed on a
twenty-four hour basis; • Keep the MECC(s) prepared to ensure prompt activation if needed; • Liaise with the MRM on the best use of FCRMB resources; • Organise a response debrief if requested by the Municipal Emergency Response
Coordinator (MERC), an appointee of Victoria Police; • Ensure procedures and systems are in place to monitor and record expenditure by
FCRMB in relation to emergencies; • Liaise with the CVC to manage deployment of volunteers; and • Perform other duties as determined.
Any agency requiring FCRMB support will request that support through the MERO who will pass on all requirements.
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3.6. Municipal Recovery Manager (MRM) The role of the MRM is to:
• Coordinate FCRMB and community resources for recovery; • Assist with collation and evaluation of information gathered in the post-impact
assessment; • Establish priorities for the restoration of community services and needs; • Liaise with the MERO on the best use of FCRMB resources; • Establish an information and co-ordination centre at FCRMB office; • Liaise, consult and negotiate with recovery agencies; and • Undertake specific recovery activities as determined.
The operational Recovery arrangements are described in Part 6 of this Plan. Section 6.6 (Recovery Management Principles) details the responsibilities of the MRM in more detail.
3.7. Municipal Fire Prevention Officer (MFPO) The role of the MFPO is to:
• Undertake and regularly review FCRMB’s fire management planning and plans (together with the Municipal Fire Management Planning Committee (MFMPC), if one exists);
• Liaise with fire services, brigades, other authorities and councils regarding fire management planning and implementation;
• Advise and assist the Municipal Emergency Management Planning Committee (or MEMPC) on fire management and related matters;
• Ensure the MEMPlan contains reference to the Municipal Fire Management Plan; • Report to FCRMB on fire management and related matters; • Carry out statutory tasks related to fire prevention notices and infringement notices; • Investigate and act on complaints regarding potential fire hazards; • Advise, assist and make recommendations to the general public on fire prevention
and related matters; • Issue permits to burn (under s.38 of the Country Fire Authority Act); and • Facilitate community fire safety education programs and support Community
Fireguard groups in fire-prone areas. Support fire services in the delivery of community fire safety education programs.
3.8. Media Liaison Officer (MLO) The role of the MLO is to provide effective control for communication with the village, Resort Management Board, general public and media during an emergency event. This includes responsibility for content, timing and distribution of information which may have an impact on Falls Creek Alpine Resort. This role is typically performed by the FCRM CEO but may also be performed by the EMC under delegation.
3.9. MECC Administration Officer (MECCAO) The role of the MECCAO is to:
• Provide the Administration support to the MEMT • Set up the MECC when it is activated and confirm communication systems are
working • Record all decisions, transactions and resource allocations during an emergency
event whilst the MECC is activated • Ensure that there are adequate resources for the smooth operation of the MECC
such as; stationary, water, food if required, etc.
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3.10. Information Communication Technology Manager (ICTM) The role of the ICTM is to:
• The setup and maintenance of telephonic and computer infrastructure and data connection for the MECC during an emergency event.
• The maintenance of the satellite phones throughout the year This person will report to the EMC during the recovery phase of an emergency as will be responsible for:
• Developing and activating the IT disaster recovery plan for FCRM.
3.11. Community Volunteer Co-ordinator (CVC) The role of the CVC is to:
• Develop and maintain a community volunteer register • Advise the MEMPC on matters relating to volunteer engagement • Co-ordinate volunteers on behalf of FCRM during an emergency event
3.12. Command, Control Co-ordination 3.12.1 Command Command of operational personnel of the various agencies involved is vested in the command structure of that particular authority or organisation and will remain exclusively with that body. 3.12.2 Control Control of an emergency operation will at all times remain the responsibility of the Control Agency. The Control Agency is to appoint an Incident Controller who will control the operation. A comprehensive list of Responsible Agencies and their roles can be found in Appendix B. 3.12.3 Co-ordination Directions concerning the allocation of resources may be given to all relevant agencies having roles or responsibilities by the Regional Emergency Response Co-ordinator. The Emergency Management Act identifies that Emergency Response Co-ordinators at the State and Divisional level will always be Police Members. Their role, wherever possible, should be separate from operational police activities. 3.12.4 Municipal Emergency Response Coordinator (MERC) The Officer in Charge at the Bright Police Station, or their deputy is known as the Municipal Emergency Response Coordinator (MERC) for the Falls Creek Alpine Resort. Responsibilities include:
• Take an active role in planning at a local level including representation on the MEMPC;
• In times of emergencies that require activation of the Municipal Emergency Coordination Centre (MECC) attend at the MECC as MERC;
• Liaise with local authorities and support agencies and ensure that an effective control structure has been established by agencies in coping with an emergency at local level;
• Obtain and forward regular advice to the REMI of the potential of an emergency which is not under substantial control of the agency;
• Maintain an awareness of local resources which may be utilised in an emergency; and
• Convene post emergency de-briefing conferences as soon as practicable after a local emergency when required.
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Any Control Agency requiring FCRMB support will request that support through the MERC who will pass on all requirements to the Municipal Emergency Resource Officer, MERO. 3.12.5 Regional Emergency Management Inspector (REMI) When all resources have been fully committed and there is further requirement for additional resources, all requests must be forwarded to the MERC who will in turn pass on same to the Regional Emergency Management Inspector (REMI) for action. In the absence of the REMI, their deputy will be contacted. Similarly, where any Disaster or Emergency extends beyond the boundaries of the Resort, responsibility for coordination will transfer to the Division. 3.12.6 Emergency Management Liaison Officer (EMLO) An Emergency Management Liaison Officer (EMLO) is a person appointed by the MEMT, who:
• Represents FCRMB in:- o another agency’s facility utilised to manage an emergency response; o a coordination centre; or o an emergency management team; and
• Is empowered to commit, or to arrange the commitment, of resources of FCRMB to the response to an emergency; and
• Represent the interests of FCRMB and provides advice in relation to impacts and consequence management.
With the resourcing and access challenges faced by FCRMB during some emergency events, the EMLO appointed by the MEMT may not be an employee of FCRMB but an employee of another municipality who may or may not be already acting as an EMLO for their particular municipality. The process of appointing an external EMLO will be set out within an MOU document and referenced in the MEMPlan. Opportunity will be provided for persons assigned as EMLO’s from municipalities in the Hume Region that participate in an MOU to visit FCAR to familiarize themselves with the resort and available resources.
3.13. Municipal Emergency Co-ordination Centre (MECC) To cope effectively with disaster response, a well-equipped co-ordination centre must be capable of being made operational at short notice. It must be capable of accommodating the personnel, services and equipment necessary to the operation of a Municipal Emergency Coordination Centre (MECC). The MECC will be the location from which relevant personnel coordinate and organise emergency provision of FCRMB and community resources within the Resort. It will also maintain an overall view of the operational activities within this MEMPlan's area of responsibility for record and debrief purposes. The MECC may also become operational during support operations to a neighbouring municipality. Administrative staff for the MECC will be drawn from FCRMB employees. MECC locations will be:
• The Falls Creek Administration Office, situated on the corner of Slalom Street and the Bogong High Plains Road, or
• Falls Creek Police Station, situated in the same building, or • Falls Creek CFA Office, situated in the same building, or • The Boardroom, St Falls complex.
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Where any Disaster or Emergency operation requires administrative processes and procedures, FCRMB Administrative Staff will provide support for:
• Procurement and purchase of goods and services; • Accounting; • Compensation and special claims; • Recording of damage to property and equipment; • Claims for injury; and • Assistance in maintaining record for Commonwealth/State reimbursements.
In the event of a major emergency event such as a campaign fire, an Emergency Management Liaison Officer (EMLO) will be appointed to by the MEMT provided conditions allow the person to travel to the site of the ICC/EOC. 3.13.1 Activation of the MEMPlan/MECC Activation of the MEMPlan will normally occur as a response to a developing situation and probably at the request of the police or a responsible authority. The responsibility for activating the MECC will be co-ordinated by any one of the following people:
• The Municipal Emergency Response Co-ordinator, MERC, or • The Emergency Management Coordinator, EMC, or • The Municipal Emergency Resource Officer, MERO.
The activation of the MECC will be in accordance with the ‘Action Statement – MECC Activation’ in Appendix C. The following table provides detail of MECC requirements:
Item Where located Responsibility to obtain Tabards MECC Kit Bag, FCRMB Meeting
Room MERO / MECCAO / EMC
Incident Note Pads MECC Kit Bag, FCRMB Meeting Room
MECCAO
Sticky Notes MECC Kit Bag, FCRMB Meeting Room
MECCAO
Data Switch Tech Services MECCAO / ICT MGR Data Cables & Power Boards Tech Services MECCAO / ICT MGR Butchers Paper Tech Services, Operations Manager MECCAO / MERO Pens Stationary Store Room MECCAO / MERO
3.13.2 De-activation of the MECC The MECC can be de-activated by the MEMT in consultation with the control agency. Response and recovery arrangements and requirements should both be considered prior to de-activation of the MECC.
3.14. Operations Centre These are the centres established by an agency for the command/control functions within their own agency. In many cases at Falls Creek this will be the same location as the MECC. Provision of OC functions may in the first instance be conducted from an appropriate Police Station. The VICPOL Field Emergency Response Coordinator may request activation of an identified OC if required.
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3.15. Debriefing Arrangements A debrief should take place as soon as possible after an emergency. The MERC will convene the meeting, and all agencies that participated should be represented with a view to assessing the adequacy of the MEMPlan and to recommend any changes. It may also be appropriate to conduct a separate recovery debrief to address relief and recovery issues.
3.16. Financial Considerations Financial accounting for FCRMB resources utilised in emergencies must be authorised by the Chief Executive Officer, the EMC, the MRM, or the MERO and shall be in accordance with the normal financial arrangements of FCRMB. The EMC shall be responsible for tracking expenditure in an emergency situation. Agencies are responsible for all costs involved in that agency responding to an emergency. Government agencies supporting the Control Agency are expected to defray all costs from their normal budgets. Depending on the magnitude of the emergency some Government financial assistance may be available for prevention, response and recovery activities.
3.17. Public Information and Warning It is important that public information and warning is maintained at an optimum level. This provides the public with the necessary information to develop an understanding and awareness of the issues associated with the prevention of, response to and recovery from emergencies. It is also important, that the information being communicated to the public is consistent. For this reason any communications from or on behalf of FCRMB must comply with FCRMB policies and procedures and authorised as detailed below and in accordance with the FCRMB Communication Plan (refer to Appendix H). 3.17.1 Prevention Any information released to the public on behalf of FCRMB will be to educate and assist the community to prepare for emergencies. The MLO or EMC must approve this information. 3.17.2 Response Phase Releasing information is normally the responsibility of the Control Agency in conjunction with the MERC. FCRMB MLO is the only authorised person to release information on behalf of the Organisation. Where possible all information shall be released via Victoria Police Media Liaison during the response phase of an emergency. Information can be categorised under the following headings:
• Pre-Impact - To enable the public to take reasonable measures to prevent, or lessen the potential effects, of emergencies and to cope during the impact phase of an emergency;
• During Impact - To produce suitable news releases through the media concerning the effects of the emergency and what action the public can take; or
• Post-Impact - To maintain crucial information flow to those in need of assistance and direction.
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3.17.3 Recovery Process Releasing information will be the responsibility of FCRMB and/or Department of Health and Human Services. The MLO must approve any information released by or on behalf of FRCMB. Liaison must take place so duplication and confusion does not occur. 3.17.4 Dissemination Where appropriate, the public should be advised to direct calls to appropriate agencies and centres with adequate facilities, staff and knowledge to answer questions or disseminate information. Police ‘Advice Line’ should be used if possible. The ‘Standard Emergency Warning Signal’ may be used to alert the public to an actual or an impending emergency or to maintain the dissemination of public information. Authority to use the signal over electronic media must be given by the REMI or his/her representative. All methods of disseminating information should be considered including:
• Radio Stations • Television • Police Advice Line • Local Telephone Information Lines • Newspapers (particularly in extended response and recovery phases) • Information Centres • Manual Door Knock • Email • Group SMS • Website • Social Media
3.18. Relief / Recovery Handover Relief and Recovery functions are detailed in Part 6 of this Plan. It is essential to ensure a smooth transition from the response/relief phase to the recovery process. While it is recognised that recovery activities will have commenced shortly after impact, there will be a cessation of response activities and a hand over to recovery agencies. This will occur when the MERC in conjunction with the Control Agency declares 'Stand Down' of response. The early notification of recovery agencies involved in the emergency will ensure a smooth transition of on going activities from response to recovery.
3.19. Compensation of Registered Volunteer Emergency Workers Compensation for all Voluntary Emergency Workers will be as laid down in Part 6 of the Emergency Management Act 1986. It is the responsibility of the Organisation utilising the Volunteer Emergency Workers to ensure that all of the Volunteer Emergency Workers are registered.
3.20. Maintenance of MEMPlan 3.20.1 MEMPlan Review Content of this MEMPlan is to be reviewed annually or after an emergency which has utilised part of this plan. The custodian of this MEMPlan is the EMC (Emergency Management Coordinator) who will facilitate and action alterations and changes as required. Organisations delegated with responsibilities in this MEMPlan are required to notify the EMC of any changes of detail (e.g. contact information), as they occur. Review of the MEMPlan will have a major focus on the hazards in the Resort. The Contact Directory of the Plan is to be updated along with any other elements requiring alteration or change at the same time.
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Amendments are to be produced and distributed by FCRMB as required. See Appendix E for Distribution List. 3.20.2 Testing Upon completion of development of this MEMPlan, and thereafter on an annual basis, arrangements pertaining to it should be tested. This will be done in a form determined by the MEMPC. Any procedural anomalies or shortfalls encountered during these exercises, or ensuing operations, must be addressed and rectified at the earliest opportunity. This will be accomplished by the custodian of this Plan as listed above. The time when the plan is to be tested and the particular scenario will be determined by the MEMPC at its April meeting. The results of the exercise will be reported to the next MEMPC meeting. 3.20.3 Audit FCRMB, pursuant to section 21A of the Act, shall submit the MEMPlan to the Emergency Services Commissioner for audit. This audit will assess whether the plan complies with guidelines issued by the Minister for Police and Emergency Services. The Plan will be submitted for audit at least once every three years.
3.21. Sub Committees There is currently one Sub Committee of the FCRMB MEMPC. Additional Sub Committees can be formed if and when circumstances require. The only current Sub Committee to the Falls Creek MEMPC is the;
• Falls Creek Municipal Fire Management Planning Committee
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Part 4 – Prevention / Mitigation Arrangements 4.1. Introduction FCRMB has adopted Emergency Risk Management through implementing the Community Emergency Risk Assessment (CERA) process and its underlying concept of risk rather than focusing on specific hazards. Risk deals with the interaction of the exposure to hazard and the specific vulnerability of the area. It exists within a specific context. Where an identified risk cannot be eliminated, there are two ways of increasing safety or reducing risk: lessen the likelihood of an incident or reduce its consequences. These methods of increasing safety are described both as prevention and mitigation.
4.2. The Role of the Municipality FCRMB recognises that it has a key role in prevention and mitigation activities to reduce the risk, or minimise the effects, of emergencies that might occur in the Resort. FCRMB's enforcement, monitoring and continued review of existing policies in land use, Alpine Planning Scheme and regulations, along with various agencies responsible for prevention activities throughout the Resort, combine to ensure that all reasonable measures are taken to reduce the likelihood of an emergency.
4.3. Preparedness This plan addresses, within the Response Arrangements (Part 5), the roles and responsibilities of agencies and organisations available within the Resort. Each agency's ability to cope with the identified threats was considered during this process. Areas to be designated for emergency operation centres, assembly and evacuation were evaluated. Considerations were given to the flexibility necessary if the designated areas are unavailable due to the effects of the emergency.
4.4. Risk Assessment During the preparation of this Plan, a risk assessment using the CERA process was undertaken by the MEMPC to identify potential natural and man-made hazards within the Resort. The history of their occurrence and the nature of each hazard, especially community vulnerability, have been considered during the analysis process. The results of the Community Emergency Risk Assessment are in the table below: Hazard Description Residual Risk Rating
1 Bushfire - Large/ Regional High 2 Storm Medium 3 Human Epidemic/ Pandemic Medium 4 Structure Failure - Dam Medium 5 Geotechnical Failure Medium 6 Utility Failure High 7 Hazardous Material Release - From Facility Medium 8 Hazardous Trees* N/A 9 Transport Incident - Aircraft Medium 10 Road Transport Incident - Large Commercial Vehicle High 11 Fire Residential High
*Assessed as part of Storm hazard
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4.5. Community Awareness and Resilience The ability of the community to respond to an emergency situation and in turn recover from the effects of an emergency will depend on the attitude and support of the people affected. FCRMB and the MEMPC will support and promote appropriate prevention and awareness programs within the Resort. Methods of warning the community of an impending emergency are addressed in Part 3. FCRMB through the CVC is in the process of establishing the Community Volunteer Register to serve as a means for identifying and training community volunteers to assist where possible the staff of FCRMB to undertake the relief and recovery responsibilities outlined within this MEMPlan.
4.6. Prevention / Mitigation Many of the risks identified in section 4.4 have controls in place or are in the process of being developed, to prevent or mitigate the likelihood or consequence of the particular Risk. Plans and measures in currently in place include:
• Vegetation management (Municipal Fire Management Plan) o Fire fuel load management
• Annual geotechnical risk assessment of Falls Creek Village Other key plans and measures identified for development:
• Water treatment plant standard operating procedures • Waste water treatment plant standard operating procedures • Road Management Plan • Environmental Management Plan • Asset Management Plan • Business Continuity Plans
The operational experience of FCRMB resources is extensive in all areas.
4.7. Neighbourhood Safer Places There are no Neighbourhood Safer Places within the Falls Creek Alpine Resort. Shelter in Place locations have been identified for fire events under the Community Bushfire Emergency Management Plan.
4.8. Heatwave Strategy FCRMB has not developed a Heat Wave Strategy as due to the elevation of the FCAR, there is no history of temperatures reaching the levels that would trigger the implementation of a Heat Wave Plan. However, it is acknowledged that the number of visitors to FCAR can increase as people look to avoid the heat of the lower altitudes when bushfire danger is likely to be high or above.
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Part 5 – Response Arrangements 5.1. Introduction The plan concept provides the mechanism for the build-up of appropriate resources to cope with emergencies. Most incidents are of local concern and can be coordinated from local resources. However, when local resources are exhausted, the plan provides for further resources to be made available, firstly on a Regional basis and then, secondly on a State-wide basis.
5.2. Phases of Activation Response arrangements should be implemented at the earliest possible opportunity if the effects of emergencies are to be minimised and for this reason several phases of activation have been accepted; these being: 5.2.1 Alert Upon receipt of warning or information that a disaster may occur or affect the relevant area of responsibility, the agencies must be alerted to ensure readiness to act if called upon. Some of the activities that should be considered in this phase are:
• Warning for key personnel; • Testing of communication arrangements; and • Establishment of the flow of information between the Resort and Agencies.
5.2.2 Standby As the threat, or the effects of the emergency becomes imminent, members of the relevant agencies or sections are placed on Standby, thus being ready to move immediately when they are called out. Some of the activities that should be considered in this phase are:
• Staffing of respective Municipal Emergency Coordination Centres (MECCs); • Preparation of equipment and personnel; and • Identification of assembly areas.
5.2.3 Action This is the operational phase of the emergency when Control and Support Agencies are committed to contain or control the emergency. Some operations may necessitate moving to the ‘Action’ phase immediately without the ‘Alert’ and ‘Standby’ phases being implemented. For this reason it is mandatory that all organisations having a role in this Plan be in a state of preparedness at all times. Some of the activities that should be considered in this phase are:
• Mobilise personnel/equipment as required; • Produce situation reports on a regular basis; • Deploy additional resources as required; and • Ensure Volunteer Emergency Workers are registered.
5.2.4 Stand Down Once ‘Action’ has been initiated, the MERC must declare a ‘Stand Down’. When the MERC, after consultation with the Control Agency, is satisfied that the response to the emergency has been completed they will advise all participating agencies of ‘Stand Down’. Where and ‘Alert’ or ‘Stand By’ has been initiated and has not progressed to ‘Action’, the ‘Stand Down’ can be issued by the MERO or the MEMT.
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5.3. Control, Support Agencies Detailed in Appendix B is an agreed set of arrangements for the response to identified emergencies within the Falls Creek Alpine Resort. These arrangements have been tailored to meet local response capabilities based on the agencies available within the Resort. Support Agencies may be able to offer varying levels of support from 'on ground' resources to information. It may be appropriate to consult with a number of identified Support Agencies for advice in relation to any given emergency. It is the prerogative of the Control Agency to formulate action plans for a given emergency in consultation with support agencies. Where any significant event occurs, the Control Agency and Support Agencies must all be notified.
5.4. Evacuation during Emergency Response The Victoria Police (VICPOL) is responsible for evacuation. The decision to evacuate rests with the Control Agency in conjunction with Police and other available expert advice. Consideration must be given to the area to be evacuated, the route to be followed, the means of transport and the location to which evacuees will be asked to attend. When FCRMB has been advised of the decision to evacuate, reference should be made to Action Statement – Direction from VICPOL to evacuate FCAR in Appendix C.
5.5. Planning for Cross Boundary Events The Falls Creek Alpine Resort sits within the Alpine Shire. To ensure effective management of incidents that may impact on both local government authorities, both Alpine Shire and FCRM are members of each other’s MEMPC and are currently working towards the establishment of an MOU which will provide clarity for both LGAs prior to, during and after an event. The MOU with the Alpine Shire will include:
• Resource sharing (personnel, plant and facilities); and • Establishment of alternate Emergency Relief Centre for FCAR at Mount Beauty.
5.6. Resource Availability and Sharing Arrangements FCRMB has 23 permanent staff with up to a further 50 temporary staff employed over the snow season. To be able to effectively coordinate response activities, FCRMB is likely to need to draw upon external resources to supplement its own staff depending upon the duration and nature of the emergency. FCRMB currently working towards an MOU with Alpine Shire as described in Section 5.5 – this will include information regarding the process for activation of shared resources. Resource supplementation will also follow the guidelines in the EMV Section 3.12.2. FCRMB is a signatory to the MAV Protocol for Emergency Management Inter-Council Resource Sharing Memorandum of Understanding (MOU) or entering into agreement with other municipalities within the Hume Region to be able to access Emergency Management resources when needed. Additionally, FCRMB has a number of plant and equipment items available for use during an emergency - refer to Appendix J.
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5.7. Action Statements: General Response Activities A number of Action Statements have been developed for FCRMB response activities and are included in Appendix C. They are listed below:
• Response to Emergency • Prepare the Municipal Emergency Control Centre (MECC) for Activation • Activating and operating the Municipal Emergency Control Centre (MECC) • Direction from VICPOL to evacuate FCAR
Note that all action statements related to Bushfire events are contained in the Community Bushfire Emergency Management Plan – Refer to Appendix H.
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Part 6 – Relief and Recovery Arrangements 6.1. Introduction Relief and recovery begin when an emergency occurs and many response, relief, and recovery activities occur concurrently. Typically, relief is provided during and in the immediate aftermath of an emergency. Recovery is generally a longer term process for affected individuals and communities. Relief and recovery are responsibilities that require collaboration and coordination shared between FCRMB, individuals and communities, nongovernment organisations, businesses and government agencies. The FCRMB MEMPlan is intended to support and guide the work of that broad relief and recovery sector in responding to any emergency event that might impact the resort.
6.2. Overview The implementation of relief and recovery arrangements in response to an emergency at a local level is a particular challenge for the FCRMB. Over the snow season, there may be up to 5000 visitors staying at accommodation within the resort with as many as 2000 visitors who only travel to the resort for the day using the only road into or out of the resort, the Bogong High Plains Rd to Mt Beauty. As FCRMB is deemed to be municipality for the purposes of the Emergency Management Act 1986 and Emergency Management Act 2013, FCRMB is responsible for coordinating relief and recovery activities at the local level. While FCRMB and State Government both have a role in ensuring relief and recovery services are effective and well co-ordinated. It is FCRMB that is tasked to take the lead in delivering ‘on the ground’ relief and recovery services. The Victorian Government supports FCRMB to fulfill these responsibilities.
6.3. Objectives of the Relief and Recovery Arrangements The objectives of relief and recovery are to support the Falls Creek community and visitors to successfully deal with the impacts of an emergency on the key recovery environments relevant to Falls Creek. All relief and recovery arrangements are in accordance with the Victorian State Emergency Relief and Recovery Plan. The principles of relief and recovery are that they should:
• Empower and engage individuals and the Falls Creek community to promote self-sufficiency and, where possible, meet their own relief and recovery needs;
• Be coordinated and collaborative, jointly owned by affected individuals and the Falls Creek community – as well as the non-government organisations, businesses and government agencies that support them;
• Be adaptive and scalable, recognising the unique, complex and dynamic nature of emergencies and the Falls Creek community;
• Focus on consequence management, where everyone involved appreciates the potential consequence of their decisions and actions; and
• Be able to support the delivery of concurrent community, local, regional and state response, relief and recovery activities.
6.4. Management Strategy Per Section 5.5 & 5.6, to be able to effectively coordinate relief and recovery activities, FCRMB is likely to need to draw upon external resources to supplement its own staff depending upon the duration and nature of the emergency.
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The strategy employed by FCRMB to be able to coordinate relief and recovery activities has been to develop Action Statements (refer to Appendix C) that detail the activities that are to take place. FCRMB is also developing MOU’s with other municipalities within the region to be able to access trained resources to assist in relief and recovery activities during an emergency event. The Action Statements prompt early consideration of the availability of staff resources and whether MOU’s are called upon to provide the necessary resources to ensure FCRMB continues to meet its OH&S obligations to its workforce.
6.5. Communicating with the Affected Community The MRM is to ensure that the community is advised of all recovery services through various means such as:
• Community Newsletters/emails; and • Community Information Sessions.
Community information sessions should be arranged by the MRM as soon as practicable after the emergency. The object being to ensure the community is actively involved in the recovery development process and to support the development of the Community Recovery Committee (CRC). In addition, the community information session can be used to:
• Provide clarification of the emergency event (Control Agency); • Provide advice on services available (Recovery Agencies); • Provide input into the development of management Strategies (FCRMB); and • Provide advice to affected individuals on how to manage their own recovery,
including the provision of preventative health information (Specialist Advisors). Where the emergency has a criminal component, the MRM will need to consult with VICPOL on any necessity to restrict the content of the session. 6.5.1 Release of personal information – Information Privacy Act 2000 The Information Privacy Act 2000 acknowledges that in an emergency situation, the public interest in safety overrides the privacy requirements of the Act, even where the emergency response was not the primary reason for collecting the information;-
• Personal information collected in order to respond to an emergency can be shared with other organisations involved in the emergency response or recovery where necessary.
• Personal information may be disclosed where it is reasonably believed that disclosure is necessary to lessen or prevent a serious and imminent threat to an individual’s life, health, safety or welfare, or to public safety or health.
• Personal information may be disclosed if required or authorised under law. • Personal information can be disclosed for a reasonably expected secondary purpose
that is related to the primary purpose for collecting the information and where the individual providing the information would reasonably expect that the information would be disclosed to certain organisations. Eg FCRMB might provide information on affected persons to Australian Red Cross, DHHS, or Centrelink in the response and recovery phase of an emergency.
6.6. Key Relief and Recovery Roles and Responsibilities 6.6.1 Municipal Relief & Recovery The MRM is responsible for the local coordination of the FCRMB relief and recovery processes. This entails liaising with all local recovery agencies and organisations, the MERO and Response agencies to ensure the relief and recovery processes are integrated and timely.
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The MRM is responsible to implement Recovery arrangements which will provide for:
• Assessment of impacts; • Input of affected community into decision making; • Coordination of service provision; and • Communication strategies.
6.6.2 Community Recovery Committee Additionally, the MRM is to ensure maximum participation by the local community. A key initiative is the establishment and maintenance of the Community Recovery Committee (CRC). This committee should be formed as soon as possible after the emergency and if possible include members from the Community Volunteer Register, the MRM, as well as representatives from affected persons, businesses, Government agencies and Non Government agencies. The MRM is responsible for the coordination of the CRC and any applicable Sub-Committee and will meet at least on an annual basis. 6.6.3 Evacuation of visitors and non essential staff from FCAR as part of
Relief/Recovery process The Victoria Police (VICPOL) is responsible for evacuation. The decision to evacuate rests with the Control Agency in conjunction with VICPOL and other available expert advice. Consideration must be given to the area to be evacuated, the route to be followed, the means of transport and the location to which evacuees will be asked to attend. When FCRMB has been advised by VICPOL of the decision to evacuate, reference should be made to Action Statement – Request from VICPOL to evacuate FCAR in Appendix C. However, people impacted by an emergency may be only visiting the FCAR and have their principal place of residence at another location, perhaps even interstate. If the MERO or MEMT decide the nature of the emergency requires these people to be relocated off the mountain while the emergency passes, repairs to infrastructure are completed, or, the access road is unsuitable for private vehicles. These people will become ‘displaced persons’ and will need to be managed accordingly. The MRM will refer to the MOU in place with Alpine Shire that allows for an Emergency relief / recovery centre at Mt Beauty to be established to accept ‘displaced persons’ from FCAR. This is the preferred location for an ‘off-mountain’ emergency relief centre to service FCAR. If the Bogong High Plains Road is closed and there is no alternative route available to Mt Beauty, the MRM will make contact with either East Gippsland Shire to establish an emergency relief centre at Omeo, or Towong Shire to establish an emergency relief centre at Mitta Mitta. If the activation of an Emergency Relief centre is required in Mt Beauty to cater for displaced persons from FCAR reference should be made to the Action Statements in Section 6.9 and Appendix C.
• Activating the MOU with Alpine Shire for the Mt Beauty Emergency Relief Centre • Relocation of impacted persons to Mt Beauty Emergency Relief Centre
People unable to drive private vehicles off the mountain will need to be either provided with transport back to their principal place of residence, or, a means to retrieve their vehicle from FCAR so they can drive home from Mt Beauty.
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6.6.5 Role of Department of Health and Human Services The Department of Health and Human Services (DHHS) is responsible for coordinating relief and recovery at the regional and state level. The contact person at the DHHS is the Regional Recovery Co-ordinator. The department coordinates and distributes regional and state level relief and recovery information for the public, through outlets including:
• Victorian Emergency Recovery Information Line (refer to contacts list Appendix A) • Emergency Relief and Recovery Victoria website (www.recovery.vic.gov.au) Other specialised communication and media channels, as required The department also can assist FCRMB with its initial (short-term) public information and communication.
Where an emergency event impacts large numbers of visitors, FCRMB will liaise with DHHS to ensure the provision of Relief and Recovery services is proximate to their place of primary residence. As previously mentioned, where an emergency event impacts large numbers of visitors, FCRMB will liaise with DHHS to ensure the provision of Relief and Recovery services is proximate to their place of primary residence. Action Statements relating to the provision of temporary accommodation as part of Relief and Recovery activities are listed in Section 6.11 and copies are contained in Appendix C.
6.7. Relief Processes 6.7.1 Relief Centre Activation In the event of an emergency, the MERO is to advise and brief the MRM as soon as possible. The MRM is to assess the impact of the incident and determine any requirement for relief and recovery support in accordance with local resources. The MRM will then implement the Action Statement - Relief and Recovery including the establishment of appropriate Emergency Relief and Recovery Centres and determine which Committees need to be convened. If an Emergency Relief or Recovery Centre is established the MRM or delegate is to assume a liaison role between the centre and the MECC. The following are considered the Relief Centre locations at FCAR: Primary Relief Centre FCRMB Boardroom, Level 1, St Falls West Building, 19 Bogong High Plains Road, Falls Creek Capacity 150 people (seated) Amenities Tea / coffee making facilities
Toilets / showers with all-abilities access and facilities Heating NO BACK UP POWER SUPPLY
Secondary Relief Centre FCRMB Administration Building Day Shelter, Ground Floor, 1 Slalom Street, Falls Creek Capacity 60 people (seated) Amenities No tea / coffee making facilities (could use staff room next door)
Toilets with all-abilities access and facilities Heating Back up power supply
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Secondary Relief Centre Gully Day Shelter, Gateway Cafe, 1 Bogong High Plains Rd, Falls Creek Capacity 100 people (seated) Amenities Tea / coffee making facilities
Toilets with all-abilities access and facilities Heating NO BACK UP POWER SUPPLY
If Relief Centres require additional sleeping capacity the MRM will identify commercial lodges with service capacity. Refer to Appendix F. The MRM may then advise the Department of Health and Human Services (DHHS) Regional Emergency Management and continue to provide regular updates. If the emergency is deemed to be beyond the recovery capacity of Falls Creek Resort Management, the MRM is to advise the DHHS Regional Recovery Co-ordinator immediately. On receipt of such advice DHHS may assume responsibility for overall coordination of recovery activities. The MRM should request through the DHHS Regional Recovery Co-ordinator to have DHHS staff in attendance for the Emergency Relief or Recovery Centre and that DHHS assistance be provided. When a decision has been made to activate the Emergency Relief Centre the following Action Statements are also referenced:
• Prepare Emergency Relief Centre for Activation • Activating and Operating the Emergency Relief Centre/s
The Emergency Relief Centre Kit is in development and will be accessed via the MRM. The MRM is responsible for ensuring the kit is maintained. The Relief Centre Kit shall include the following items:
• Personal Information Forms • Space Blankets x 300 • Wool Blankets x 20 • Camp Rolls x 50 • Portable tables x 2 • Portable Chairs x 50 • Emergency Lighting • Torches x 20 • Water Purification Tablets for 3000L
6.7.2 Supply of Goods and Services FCRMB and other recovery agencies shall obtain and pay for goods/services through their own supply systems. FCRMB with the assistance of DHHS will co-ordinate the acquisition and supply of goods/services that cannot be provided by participating agencies. 6.7.3 Food and Water The MERO (via the CVC) will contact restaurants and businesses in FCAR to arrange catering if required. The CVC will, in conjunction with local catering providers, ascertain the level of involvement necessary, ensuring that local resources, including those already in operation, are fully utilised.
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Water used in the response phase may impact supply levels to the village in the short term, however considerable water resources exist via Rocky Valley Dam and supply systems include back up power. Water will be provided via the village gravity distribution network where possible. Back up water purification tablets will be included in the Relief Centre Kit. Where infrastructure damage has occurred preventing supply of water to the Relief Centre or other properties, all displaced persons will be relocated until such time as the infrastructure can be re-established. In lieu of temporary supplies of food and water being held in storage, it is the intent of FCRMB to enter into an MOU with the following key business entities:
• Foodworks Falls Creek Pty Ltd • Snowden Pty Ltd
Both of these organizations have resources beyond the level available to FCRMB and have stock management systems to ensure food and bottled water supplies are current. 6.7.4 Material Needs Material needs covers items of clothing, bedding and personal requisites. As there are no local community support groups, this function will be managed by the MERO in conjunction with the CVC. 6.7.5 Emergency Shelter FCRMB will help co-ordinate the provision of emergency shelter in conjunction with the MERO. Refer to Action Statements in Appendix C:
• Emergency Accommodation in Falls Creek Alpine Resort 6.7.6 Community Organisations Some businesses and community organisations will have resources that can be of use in an emergency. It is the responsibility of FCRMB to provide a management system to coordinate offers of assistance from these organisations. FCRMB is developing a Community Volunteer Register which will be a key focus of the Community Volunteer Coordinator. 6.7.7 Registration/Reconnection VICPOL is responsible for the registration of emergency affected people. The MERC may request the MERO for resources to assist in recording the names of emergency affected people. The FCRMB MECC kit includes a Personal Information Form to facilitate this process. 6.7.9 Financial Support and Temporary Accommodation FCRMB MRM will coordinate the provision of Financial Support and Temporary Accommodation services at Resort level. If the Resort resources, are unable to meet the demand for these services the MRM will contact the DHHS Regional Recovery Co-ordinator. 6.7.10 Animal Welfare FCAR has no agricultural animals, however some pets are present in the resort under a permit. These typically number less than 20 during winter peak and will be managed as part of the Relief Centre if required.
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6.7.11 Psychosocial Support and Legal Assistance FCRMB MRM will coordinate the provision of immediate counseling and legal assistance to all affected persons as part of the relief process. Appropriate providers will be sourced with the assistance of the DHHS Regional Emergency Management Officer. 6.7.12 Health and Medical Assistance Immediate medical assistance can be provided by FCRMB via the Falls Creek Ski Patrol. In most cases this will be transitioned to Ambulance Victoria and the medical services with support provided by Ski Patrol as required. Medical support may require establishment of triage areas for the management of casualties. The triage area (considered a secondary Relief Centre) is likely to be the Gully Day Shelter due to proximity to the Falls Creek Medical Centre. 6.7.13 Co-ordinating Goodwill, Donations & Spontaneous Volunteers The FCRMB CVC will coordinate all material donations and volunteers during the relief process. Donation are likely to be minimal due to the seasonal nature of visitation at any time during the year. FCRMB will not accept monetary donations directly and will divert all potential donors to not-for-profit organisations acting as part of the CRC in the first instance.
6.8. Post Impact Assessment A post impact assessment is an appraisal of the extent of damage, disruption, and breakdown to the community and its infrastructure as a result of the emergency. The gathering and processing of information through this process enables appropriate planning and recovery arrangements to be established to support the community and to monitor the recovery process and provide further assistance as required. To facilitate this process the MRM will appoint a post impact assessment team to:
• Survey the extent of damage and evaluate the financial and material aid needed, • Gain an understanding of the economic impact of the emergency on the community, • Provide a priority listing for restoration of community needs to assist agencies in the
performance of their functions, and • Monitor the acquisition and application of financial and material aid needed or made
available in the restoration period. The MRM may co-opt persons within the community with the appropriate expertise to assist with the above tasks. Before entering the impacted area the MRM will brief the post impact assessment team on the potential hazards and associated safety considerations. Team members will be supplied with appropriate PPE if required. Authorisation for the post impact assessment team to enter the site will be arranged through the MECC once it is declared safe by the Control Agency.
6.9. Recovery Processes 6.9.1 Recovery Environments There are four key environments that require the application of coordination arrangements as part of the recovery process for FCRMB. These areas focus on the various needs of a community within the: • Social recovery; • Built environment; • Economic environment; and
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• Natural environment; (Note the EMMV also includes an Agricultural functional area however this is not applicable to FCAR as no agricultural activity exists within the resort bounday). Whilst each of these environments overlaps considerably, each also has a specialist skill requirement to address issues arising after an emergency. Each area will need internal coordination as well as coordination with the other functional areas. The lead agency for coordinating the environments will be DHHS with support from FCRMB. Based on the four functional areas, FCRM has identified key functions that require resolution in the event of an incident. As part of the Resort management coordination role, agencies have been identified and will provide the services specified in the Recovery Task Matrix forming Appendix G. The delivery of recovery functions within each environment will be part of a detailed Recovery Plan, developed immediately following an emergency. Refer to Action Statement – Development of a Recovery Plan which address the requirements outlined in Appendix 7, Part 4 of the Emergency Management Manual Victoria. 6.9.2 Recovery Phases There are four broad phases in emergency recovery operations that are related to a time continuum. Community and individual needs will vary in each phase, so it is important that clear and specific plans are developed for each phase to ensure the correct recovery services are able to be delivered. The phases are:
• During the incident (24 hours). • Immediately after the incident (1 to 7 days). • Short to Medium Term (2 to 4 weeks). • Long Term (1 to 6 months and onwards).
During the incident – 24 hours It is important that recovery activities run parallel with response activities during an incident. In planning for this, there will need to be consideration of a number of factors:
• How will initial impact and loss information be collected? • What plans are in place for the provision of recovery staff. • Process for the establishment of relief centres and the planning for establishment of
recovery centres. • What will be the communications strategy for recovery, during the incident? • How will the transition agreement be managed?
Immediately after the incident – 1 to 7 days When the response phase has finished, Recovery Plans need to be robust and well crafted to ensure that the momentum of recovery activities is not lost when response activities are completed. Planning for this phase should detail:
• Loss and damage data collection. • Consideration of the needs of affected communities – needs assessment plans and
the establishment of the Community Recovery Committee. • Maintain information to the affected community on a regular basis. • The ongoing management of recovery resources – in particular protecting staff from
burnout that may have occurred during response.
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• Designated agency to coordinate the ongoing impact and needs assessment of the
affected community. • The designation of recovery tasks across the four areas of recovery.
Short to Medium Term - 2 to 4 weeks Planning for this phase should focus on the ongoing assessment of impacts and service delivery across the four areas of Recovery. This may include:
• The development of an exit strategy and the provision of continuing recovery service delivery when external support is withdrawn.
• Draft Community Recovery Committee membership and terms of reference – these can be modified depending upon the incident that occurs at the time of formation
• Identification of resources required to meet the needs of the recovery process. There will need to be plans in place for maintaining business continuity at the Municipality. In a large event, recovery may become protracted spreading across months or years. Business continuity planning must be undertaken by the planning committee before a major event to ensure that the core business of the municipality is maintained. Additionally there may need to be plans to access additional support from State or Federal Government. There are a range of assistance measures that may be available to an affected municipality, and accessing these post event will need to be planned for before an event occurs, to ensure that the process is carried out as smoothly as possible. If the event occurs across two or more municipalities, there may be a requirement for a Regional Recovery Committee established by DHHS. Plans will need to be developed as to how this committee will operate, the membership and terms of reference. Long-Term – 1 to 6 months and onwards The following actions need to be considered and applied according to need:
• Case management of affected community members. • Task forces will complete their recovery action plan and finalise as required. • Completion of community development officer action plan/s as part of an ongoing
community engagement strategy. Draw together the planning that has been undertaken for a community based exit strategy and begin activation. Ensure that the community is fully involved. Conduct a final debrief with all agencies at the conclusion of the recovery process. Maintain a reporting program through the recovery process and prepare a final report. Learning’s from the event must be documented
6.10. Government Assistance Measures A number of post-emergency assistance measures, which may be made available to assist in various aspects of the recovery process, can be found at Appendix 1 Part 8 Emergency Management Manual Victoria. Most are provided by Victorian Government agencies; a few Commonwealth assistance measures are also listed. Important factors to note are:
• Assistance measures are identified as being generally available at departmental discretion, or requiring a specific Government decision on each occasion; and
• The table is intended to list specific assistance in the form of financial or in-kind measures. Other recovery services are listed under Services and Agencies for Recovery in Part 7, Emergency Management Manual Victoria.
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The assistance measures cover:
• Individual human need; • Community safety/health; • Economic recovery; • Residential and community reestablishment; and • Commonwealth Government - persons and Local Government.
DHHS Rapid Impact Assessment forms can be obtained from the MERO and should be used for this process. Additional forms can be obtained through the DHHS Recovery Manager or the DHHS Regional Emergency Management Officer.
6.11. Action Statements: Relief and Recovery Activities A number of Action Statements have been developed for FCRMB Relief and Recovery activities and are included in Appendix C. They are listed below:
• Relief and Recovery • Prepare Emergency Relief Centre for Activation • Activating and Operating the Emergency Relief Centre/s • Emergency Accommodation in Falls Creek Alpine Resort
Draft Action Statements have also been prepared in anticipation of the successful implementation of MOU’s between FCRMB and Alpine Shire and other municipalities. They are:
• Activating the MOU with Alpine Shire for the Emergency Relief Centre In circumstances where there is no Action Statement for the particular recovery activity all requirements will be covered under a specific Recovery Plan and will be based on the requirements of this document.
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Part 7 – Glossary of Abbreviations
BHP BOGONG HIGH PLAINS
BMO BUSHFIRE MANAGEMENT OVERLAY
CBEMP COMMUNITY BUSHFIRE EMERGENCY MANAGEMENT PLAN
CEO CHIEF EXECUTIVE OFFICER
CERA COMMUNITY EMERGENCY RISK ASSESSMENT
CFA COUNTRY FIRE AUTHORITY
DEDJTR DEPARTMENT of ECONOMIC DEVELOPMENT, JOBS, TRANSPORT and RESOURCES
DELWP DEPARTMENT of ENVIRONMENT, LAND, WATER and PLANNING
DHHS DEPARTMENT of HEALTH and HUMAN SERVICES
EMC EMERGENCY MANAGEMENT COORDINATOR
EMLO EMERGENCY MANAGEMENT LIAISON OFFICER
EPA ENVIRONMENT PROTECTION AUTORITY
FCAR FALLS CREEK ALPINE RESORT
FCRM FALLS CREEK RESORT MANAGEMENT
FCRMB FALLS CREEK RESORT MANAGEMENT BOARD
FCSL FALLS CREEK SKI LIFTS
FDI FIRE DANGER INDEX
FDP FIRE DANGER PERIOD
ICTM FCRM MANAGER INFORMATION TECHNOLOGY
IMT INCIDENT MANAGEMENT TEAM
MECC MUNICIPAL EMERGENCY COORDINATION CENTRE
MECCAO MECC ADMINISTRATION OFFICER
MECG MUNICIPAL EMERGENCY COORDINATION GROUP
MEMPC MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE
MEMPlan MUNICIPAL EMERGENCY MANAGEMENT PLAN
MEMT MUNICIPAL EMERGENCY MANAGEMENT TEAM
MERO MUNICIPAL EMERGENCY RESOURCE OFFICER
MFMP MUNICIPAL FIRE MANAGEMENT PLAN
MFMPC MUNICIPAL FIRE MANAGEMENT PLANNING COMMITTEE
MFPO MUNICIPAL FIRE PREVENTION OFFICER
MRM MUNICIPAL RECOVERY MANAGER
NSP NEIGHBOURHOOD SAFER PLACE
PPE PERSONAL PROTECTIVE EQUIPMENT
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PV PARKS VICTORIA
REMG REGIONAL EMERGENCY MANAGEMENT GROUP
REMI REGIONAL EMERGENCY MANAGEMENT INSPECTOR
SIP SHELTER IN PLACE
SMS SHORT MESSAGE SERVICE
TFB TOTAL FIRE BAN
VICPOL VICTORIA POLICE
VICSES VICTORIA STATE EMERGENCY SERVICE
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Appendix A – Contact Directory
FCMEMPC Member
Agency MEMP Position Name Bus Phone Mobile Email
FCRM - CEO MLO Stuart Smythe 03 5758 1227 stuartsmythe@fallscreek.com.au
FCRM - DIMR EMC Callum Brown 03 5758 1246 0426 036 636 callumbrown@fallscreek.com.au
FCRM - Operations MGR MERO Scott Mann 03 5758 1222 0409 836 440 scottmann@fallscreek.com.au
FCRM - Ski Patrol MGR Deputy MERO Matt O’Keeffe 03 5758 1237 mattokeeffe@fallscreek.com.au
FCRM - Operations Supervisor Deputy MERO Anthony (Fred) Weir 03 5758 1220 0410 446 219 fredweir@fallscreek.com.au
FCRM - DEDLM MRM Ben Derrick 03 5758 1235 0400 110 046 benderrick@fallscreek.com.au
FCRM - DCS Deputy MRM Craig Thompson 03 5758 1252 craigthompson@fallscreek.com.au
FCRM – ICT ICTM Damian Gregory 03 5758 1236 0457 824 228 damian.gregory@fallscreek.com.au
Village Stakeholder CVC Narelle Clark 03 5758 3393 0419 287 321 cedarwo@bigpond.net.au
Vic Police (Bright) MERC Doug Incoll 03 5755 1444 0407 692 043 doug.incoll@police.vic.gov.au
Vic Police (Mt Beauty) Deputy MERC Charlie Duncan 03 5754 4244 0400 149 264 charles.duncan@police.vic.gov.au
VIC SES (Regional) Steve Schneider 03 6256 9650 0409 296 746 steve.schneider@ses.vic.gov.au
VIC SES (Regional) Neil Payn 03 6256 9650 0418 202 087 neil.payn@ses.vic.gov.au
VIC SES (Local) Mark Weir 0439 844 087 konafallscreek@gmail.com
CFA (District) Paul King 03 6043 8800 0407 840 020 p.king@cfa.vic.gov.au
CFA (District) Mark Owens 03 6043 8800 0418 968 186 m.owens@cfa.vic.gov.au
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FCMEMPC Member
Agency MEMP Position Name Bus Phone Mobile Email
CFA (Local) Danny Lucas 0407 790 908
DHS (Regional) Sally McCarron 03 5722 0604 0477 315 331 sally.mccarron@dhs.vic.gov.au
DHS (Regional) State Duty Operations Officer 1300 790 733
DHS (Regional) Leo Ryan 03 5832 1530 0417 508 187
Ambulance Victoria Stephen Boal 03 5754 4899 0418 173 416 stephen.boal@ambulance.vic.gov.au
Ambulance Victoria David Llewelyn 0418 508 082 david.llewellyn@ambulance.vic.gov.au
Mt Beauty Medical Centre Mark Zagorski 03 5754 3400 0418 648 304 zag@mbmc.com.au
Falls Creek Medical Centre 03 5758 3238
Alpine Shire - MERO (Acting) Heather Green 0428 500 312 heatherg@alpineshire.vic.gov.au
Alpine Shire - Deputy MERO Simon Jones 0418 306 225 simonj@alpineshire.vic.gov.au
Alpine Shire - Deputy MERO Drew Carey 0428 865 089 drewc@alpineshire.vic.gov.au
East Gippland Shire Sue Agnew 03 5153 9500 0408 789 372 suea@egipps.vic.gov.au
VicRoads/ NEMA Rowan McEwan 03 5761 1852 0459 808 630 rowan.mcewen@roads.vic.gov.au
NEMA Tim McCormack 0428 362 270 tim.mccormack@nemaroads.com.au
Ausnet Services Craig Davis 02 6055 3553 0410 637 501 craig.davis@sp-ausnet.com.au
FCSL Francis Jackson 03 5758 1000 0402 263 897 francisjackson@fallscreek.net
FCSL Ben Tori 0409 782 323
AGL Peter Billsdon 03 5754 3105 0419 975 599 pbillsdon@agl.com.au
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FCMEMPC Member
Agency MEMP Position Name Bus Phone Mobile Email
Red Cross Lyn Jones 1800 232 969 ljones@redcross.org.au
Parks Vic (Tallangatta) Dave Jenson 02 6071 5325 0428 399 344 dave.jenson@parks.vic.gov.au
Parks Vic (Mt Beauty) Kevin Cosgriff 03 5754 4693 0419 364 907 kevin.cosgriff@parks.vic.au
Parks Vic (Regional) Ty Caling 03 5755 0008 0408 292 126 ty.caling@parks.vic.gov.au
DEPI (District) Jarrod Hayse 03 5731 1222 0438 059 244 jarrod.hayse@depi.vic.gov.au
Falls Creek Primary School VP Helen Whittaker 03 5758 3311 falls.creek.ps@edumail.vic.gov.au
Falls Creek Medical Centre VP 03 5758 3238
Disabled Wintersports Australia (via FCRM Admin)
VP 03 5758 1200
Ski School – Falls Creek Snowsports
VP 03 5758 1070
Falls Creek Childcare Centre VP Georgina Gavin 03 5758 georginagavin@fallscreek.com.au
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Appendix B – List of Control and Support Agencies for
Identified Emergencies within FCAR
Hazard Description Control Agency Support Agencies 1 Bushfire - Large/ Regional CFA / DELWP Parks Vic
VICPOL FCRMB VICSES Ambulance VIC FCSL
2 Storm VICSES VICPOL CFA Ambulance VIC FCSL DELWP FCRMB VicRoads Ausnet Services
3 Human Epidemic/ Pandemic DHHS Ambulance VIC Medical Centre FCRMB
4 Structure Failure - Dam VICSES VICPOL FCRMB DELWP Parks Vic AGL FCSL Ambulance VIC Worksafe DEDJTR DHHS
5 Geotechnical Failure VICSES VICPOL CFA Ambulance VIC FCSL DELWP FCRMB Medical Centre Vic Roads
6 Utility Failure Utility operator/FCRMB FCRMB AGL Elgas Ausnet Services Telstra
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Hazard Description Control Agency Support Agencies
7 Hazardous Material Release - From Facility
CFA / EPA FCRMB WorkCover Ambulance VIC Medical Centre
8 Hazardous Trees VicRoads / FCRMB VICPOL FCRMB CFA Medical Centre Ambulance VIC VicRoads VICSES
9 Transport Incident - Aircraft Department of Aviation (Civil) Department of Defence (Military) Police (Unregistered)
Ambulance VIC FCRMB CFA VICSES
10 Road Transport Incident - Large Commercial Vehicle
VICPOL Ambulance VIC FCRMB Medical Centre VICSES CFA VicRoads
11 Fire Residential CFA Ambulance VIC FCRMB FCSL Medical Centre VICPOL VICSES
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Appendix C – Action Statements
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Action Statement
C1 – Response to Emergency Description of
Emergency
Activity Description When Responsible Actioned
By/When Emergency Alert received - Bushfire
Refer to Action Statements in Community Bushfire Emergency Management Plan
When alert received
MERO
Emergency Alert received – Not Bushfire
Advise members of MEMT of emergency alert • Refer Action Statement – Prepare MECC
for Activation • Refer Action Statement – Prepare
Emergency Relief Centre for Activation • Consider resource demands should
FCRMB be require to respond to emergency
• Contact Vulnerable Persons and determine course of action.
When alert received
MERO
Decide whether an EMLO be required at the ICC?
An EMLO may be required to represent FCRMB at an ICC. • Is it safe for a staff member to attend? • Does an EMLO from another municipality
need to be organized?
MEMT decide an EMLO required
MEMT MEMT MERO
FCRMB placed on Standby
Activation of MECC • Refer Action Statement – Activating and
Operating the MECC
Standby warning received or as requested by MERC
MERO
Estimation of likely resource requirement for emergency
Contact other municipalities to advise of possible call upon emergency staff resources • Refer Action Statement – Activating the
MOU with Alpine Shire (in Draft Form until MOU in place)
EMC or MEMT
Action Activate the Emergency Relief Centre • Refer Action Statement – Activating and
Operating Emergency Relief Centre/s
MRM
Stand down Advised by MERC
MERC or MEMT
De-brief Advised by MERC
MERC
Completed by: Date:
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Action Statement
C2 – Prepare Municipal Emergency Coordination Centre (MECC) for Activation
Activity Description When Responsible Actioned By/When
MERO advised of need to prepare MECC for activation
Primary MECC is FCRMB meeting room Secondary MECC is FCRMB boardroom
Step in other FCRMB Action Statement Alert issued by MEMT or MERC
MERO
Confirm Primary MECC is fit for use
Generator checked and full of fuel? Toilet facilities functioning? Environmental systems checked? • Heating in winter • Cooling in summer Water available? Photocopier has sufficient paper? Global SMS System is operating and up to date
Deputy MERO MECCAO ICT MGR / EMC
IT systems operational
Ensure internet and telephonic services are functional Ensure satellite phones are charged, operational and ready for use
ICT MGR
Communication lines able to be established
• VICPOL • CFA • VICSES • DHHS
MERO
Emergency management staff on standby
Advise key staff of current situation and that the MECC may be activated.
MEMT or EMC
Feeding and watering of MECC staff
Water, tea and coffee available Food arranged
MRM
Completed by: Date:
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Action Statement
C3 – Activate and Operate the Municipal Emergency Coordination Centre (MECC)
Activity Description When Responsible Actioned By/When
MERO advised to Activate MECC
• Open room for MEMT personnel • Set out EM tabards for various roles within
EMT • Advise Control Agency Incident Controller
where MECC has been established
Step in other FCRMB Action Statement Alert issued by MEMT or MERC
MERO
Monitor location of staff within FCAR
Check where staff responding to the emergency are each hour to ensure they are safe and not exposed to risk
Every hour during emergency
MERO
Monitor conditions at Emergency Relief Centre/s
Check with MRM on hourly basis: • Capacity of centre against demand? • Available supplies of water, food,
blankets? • Mood and behavior of people in
attendance? • Do staff need to be relieved?
Every hour during emergency
MERO
Completed by: Date:
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Action Statement
C4 – Direction from VICPOL to Evacuate Falls Creek Alpine Resort (FCAR)
Activity Description When Responsible Actioned By/When
VICPOL advise that FCAR is to be Evacuated
• MERO
Call meeting of MEMT and MERC
Where to evacuate? Determine evacuation route? Means of evacuation? Who to evacuate? Does MECC close and evacuate?
Upon receipt of advice
MERC / MERO
Advise Evacuation Route
MERC
Organise transport
MRM to advise parties regarding evacuation Transport vehicles arranged
MRM MERO
Organise Emergency Relief Centre at Evacuation Destination
MRM
Establish Alternate MECC
If the MECC is required to close and evacuate MERO
Monitor location of staff within FCAR
Check where staff responding to the emergency are each hour to ensure they are safe and not exposed to risk
Every hour during emergency
MERO
Monitor conditions at Emergency Relief Centre/s at FCAR
MRM
Monitor conditions at Emergency Relief Centre/s at Evacuation destination
MRM
Completed by: Date:
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Action Statement
C5 – Human Epidemic/Pandemic
Activity Description When Responsible Actioned By/When
Contact DHHS and inform of situation
The advice received from a medical practitioner specifically refers to patient displaying Epidemic/Pandemic sickness symptoms • Prepare MECC for Activation (Ref Action
Statement Prepare the Municipal Emergency Control Centre (MECC) for Activation
• Prepare Emergency Relief Centre for Activation (Ref Action Statement Prepare Emergency Relief Centre for Activation) subject to advice from DHHS
Advice received of person displaying symptoms
MEMT/MERO MRM DHHS
Consult with DHHS, VICPOL, and FC Medical Centre
Issues to be discussed: • Treatment options, • Communication with community, • Estimate of number of affected people. • Will residents be asked to stay indoors and
remain in FCAR? • Will visitors be asked to remain in FCAR? • Determine which staff are not impacted
and if they are able to perform EM tasks or if they are to remain isolated as well?
• What external resources will be required? • What should staff who reside off mountain
and not at work do? • Will additional medical facilities for be
patients required? • What is suspected pathogen and what
action to be taken at Waste Water treatment plant?
• Will a site for a morgue be required?
Contacted DHHS
MEMT
Activate MECC Refer to Action Statement Activating and Operating the Municipal Emergency Control Centre (MECC)
DHHS requests MECC activation
MERO
Activate Relief Centre
Ref Action Statement Activating and Operating the Emergency Relief Centre/s
Decision that visitors to remain in FCAR
MRM
FCRMB Staff resourcing
Decide whether staff not exposed to the risk at FCAR should stay home or whether it is safe to come to work Are there sufficient staff to manage essential services to FCAR? Activate Community Volunteers?
DHHS advises on potential impact on staff and volunteers coming into contact with affected persons
MEMT
Access additional Emergency Management resources
Ref Action Statement Activating MOU with Alpine Shire (in Draft Form until MOU in place)
External resources required to assist FCRMB staff
MERO
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Activity Description When Responsible Actioned
By/When Request assistance from DOD
Numbers of impacted persons more than can be managed by local medical staff
Additional medical services required
DHHS/MERO
Manage General supplies
Liaise with VICPOL, DHHS and Freight Company regarding the supply of provisions to the FCAR
Access to FCAR restricted
MERO
Waste Water Treatment
Confirm Wastewater treatment system can remove particular pathogen from waste stream. Implement necessary action.
DHHS advises any additional treatment of waste water
MERO
Counseling for affected persons
Liaise with DHHS for provision of recovery services such a counseling for persons remaining in FCAR and impacted visitors who reside away from FCAR post event. • Provide recovery service information to
impacted visitors before they leave FCAR.
Post event / when risk to health has past
MRM/DHHS
Submitting claim to Treasury under Natural Disaster Assistance Scheme
• All accounts incurred for event have been received
EMC
Completed by: Date:
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Action Statement
C6 – Storm Response
Activity Description When Responsible Actioned By/When
Inform staff to prepare for possible severe weather event
• Ensure loose items of FCRMB equipment are secured
• Ensure waste water treatment plant prepared in case of significant inflows of stormwater
• Prepare for possible loss of power to FCAR (ref utility failure Action Statement)
• Prepare MECC for Activation (Ref Action Statement Prepare the Municipal Emergency Control Centre (MECC) for Activation
• Prepare Emergency Relief Centre for Activation (Ref Action Statement Prepare Emergency Relief Centre for Activation)
Severe weather event warning received
MEMT/MERO
Inform lodges and businesses
Email lodges and businesses to: • Ensure loose items of equipment are
secured • Prepare for possible loss of power to
FCAR • Inform VICSES/FCRMB should any major
damage be sustained during the event
Severe weather event warning received
MERO
Advise/consult VICSES
• Advise of situation • Preliminary damage report • Will MECC be required
Severe weather event occurs
MERO
Activate MECC Refer to Action Statement Activating and Operating the Municipal Emergency Control Centre (MECC)
VICSES requests MECC activation
MERO
Ensure working staff are accounted for
During and after severe weather event
MERO
Inspect FCRMB assets
Check assets for any structural/water damage and make safe in required
After event or when safe to do so
MERO
Inspect for Hazardous trees
Identify any hazardous trees within FCAR • Is VICSES available to deal with the
request? • Inspect tree and assess the degree of
hazard o Is an arborist’s assessment required?
• Determine what action is required o Can works be safely completed with
FCRMB staff or are specialist contractors required? Is a safety zone required until
works are completed o Does the Hazardous tree threaten a
lodge? Activate Emergency Relief Centre
for lodge occupants until tree can be made safe
After event or when safe to do so
MERO
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Activity Description When Responsible Actioned
By/When Inspect for Hazardous trees
Identify any hazardous trees threatening Bogong High Plains Road • advise VicRoads who will advise whether
they will manage or if might FCRMB to manage. o Before works commence, contact
VicRoads to obtain approval (and Job No) to undertake required works
• Prepare invoice to VicRoads quoting Job No.
After event or when safe to do so
MERO
Provide assistance to lodges and businesses if requested
As requested by VICSES or when FCRMB resources available to assist
After event or when safe to do so
MERO
Reports of damage to lodges or business
If persons displaced Activate Emergency Relief Centre (Ref Action Statement Activating and Operating the Emergency Relief Centre/s)
If lodge or business unsafe to occupy
MRM
Compensating businesses for staff time
• EMC
Submitting claim to Treasury under Natural Disaster Assistance Scheme
• All accounts incurred for event have been received
EMC
Completed by: Date:
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Action Statement
C7 – Structure Failure (Dam)
Activity Description When Responsible Actioned By/When
Advise/consult VICSES
• Inform VICPOL, AGL, DELWP, Bogong Village, and Alpine Shire
• Prepare for possible loss of power to FCAR (ref Utility Failure Action Statement)
• Prepare for possible loss of water supply to FCAR (ref Utility Failure Action Statement)
• Prepare MECC for Activation (Ref Action Statement Prepare the Municipal Emergency Control Centre (MECC) for Activation
•
Advice received of failure or imminent structural failure of Rock Valley Dam
MEMT/MERO
Check Staff Ensure no staff are in the valley downstream of the valley wall
Advice received of failure or imminent structural failure of Rock Valley Dam
MERO
Activate MECC Refer to Action Statement Activating and Operating the Municipal Emergency Control Centre (MECC)
VICSES requests MECC activation
MERO
Close trails Close all trails that lead into the valley below the Rocky Valley Dam wall
Advice received of failure or imminent structural failure of Rock Valley Dam
MERO
Car parks Remove vehicles from within 50m of edge of car parks above Rocky Valley Creek
MERO
Waste water treatment
• Confirm alternate power supply available to ensure continued operation
• Monitor the slope below the Waste Water Treatment plant for any signs of instability
• Assess impact of reduced water availability on waste water treatment system
Advice received of failure or imminent structural failure of Rock Valley Dam
MERO
Water Supply system • Determine amount of water stored in FCAR Water supply system.
• Determine availability of alternate water supply to FCAR water supply system
• Introduce rationing of potable water.
MERO/MRM
Identify any geotechnical risk for FCAR`
Seek an indication of what may have initiated the failure and potential for any geotechnical failure within FCAR
Post failure MERO
Reduce demand upon essential services
Begin to relocate non essential staff and visitors from FCAR to Mt Beauty if safe to do so.
Post failure MERO
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Activity Description When Responsible Actioned
By/When Submitting claim to Treasury under Natural Disaster Assistance Scheme
• All accounts incurred for event have been received
EMC
Completed by: Date:
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Action Statement
C8 – Landslide within FCAR
Activity Description When Responsible Actioned By/When
Advise/consult VICSES
• Inform VICPOL, VICSES • Prepare MECC for Activation (Ref Action
Statement Prepare the Municipal Emergency Control Centre (MECC) for Activation
Advice received of Landslide in FCAR
MEMT/MERO
Check Staff and FCRMB Assets
• Determine whether any staff have been impacted
• Check whether any FCRMB assets have been impacted
• Contact Ski Patrol
Advice received of Landslide in FCAR
MERO
Activate MECC Refer to Action Statement Activating and Operating the Municipal Emergency Control Centre (MECC)
VICSES requests MECC activation
MERO
Communication • Contact Alpine Shire and advise situation • Contact Village and advise situation • Contact Mt Hotham RMB if required for
winter assistance. • Develop communication strategy
VICSES requests MECC activation
EMC/MLO
Secure site if VICSES have not already done so
• Advise ‘spontaneous volunteers’ they may be putting themselves at risk of injury and the people they are trying to assist
• If ‘spontaneous volunteers’ in contact with a victim in the rubble heap but wish to move to a safe place, then advise the victim and place a marker so SAR know where the victim might be.
Advice received of Landslide in FCAR
MERO
Emergency Relief Centre
(Ref Action Statement Activating and Operating the Emergency Relief Centre/s)
If a building has been involved or persons injured
MERO
Earthmoving resources
• Put FCRMB earthmoving equipment on standby to respond to potential request from VICSES
• Discuss with VICSES IC what other equipment might be required and source from other municipalities and Construction contractors
VICSES requests MECC activation
MERO
Accommodation for Emergency services staff
Source accommodation for SAR staff and others sent to FCAR to assist with rescue and recovery of affected persons
On advice from VICSES
MRM
Supplies to FCAR Liaise with VICPOL, DHHS and Freight Company regarding the supply of provisions to the FCAR
MERO
Waste water treatment
• Confirm alternate power supply available to ensure continued operation
• Assess availability of waste water treatment system
If landslide has impacted FCRMB utility assets
MERO
Water Supply system • Determine availability of FCAR water supply system
• Introduce rationing of potable water if required.
MERO/MRM
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Activity Description When Responsible Actioned
By/When Identify any further geotechnical risk for FCAR`
Seek an indication of what may have initiated the failure and potential for any geotechnical failure within FCAR
Post failure MERO
Reduce demand upon essential services
Begin to encourage non essential staff that have primary place of residence ‘off mountain’ and visitors to leave FCAR if safe to do so.
Post failure MERO
Evacuate Falls Creek Alpine Resort
• Unable to re-establish critical services to unaffected areas.
• VICPOL to advise evacuation plan
Post failure MERC/MERO
Submitting claim to Treasury under Natural Disaster Assistance Scheme
All accounts incurred for event have been received
EMC
Completed by: Date:
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Action Statement
C9 – Landslide on Bogong High Plains Road
Activity Description When Responsible Actioned By/When
Advise/consult VicRoads and VICPOL
• Inform VICPOL, VicRoads of location of landslide
• Prepare MECC for Activation (Ref Action Statement Prepare the Municipal Emergency Control Centre (MECC) for Activation
Advice received of Landslide on Bogong High Plains (BHP) Road
MEMT/MERO
Check Staff and FCRMB Assets
• Determine whether any staff have been impacted
• Check whether any FCRMB assets have been impacted
Advice received of Landslide on (BHP) Road
MERO
Activate MECC Refer to Action Statement Activating and Operating the Municipal Emergency Control Centre (MECC)
VICPOL requests MECC activation
MERO
Close BHP Road • If requested by VicRoads stop traffic passing through landslide zone until VicRoads can get there to assess
• If requested by VICPOL, stop traffic using BHP road from a point below the village requested by VICPOL.
Request from VicRoads or VICPOL
MERO
Advise of road closure
• Advise emergency services • Advise Alpine Shire • Place notice on website
Road closed by VICPOL or VicRoads
Emergency Relief Centre
Activate Emergency Relief Centre to accommodate Visitors to FCAR who have no accommodation (Ref Action Statement Activating and Operating the Emergency Relief Centre/s)
Road closed by VICPOL or VicRoads
MERO
Seek advice on estimated length of closure
Seek advice from VIcRoads on likely time to reopen road to: • pedestrian traffic • restricted vehicle traffic • unrestricted vehicle traffic
Road closed by VICPOL or VicRoads
MERO
Emergency Accommodation
Determine how many people may need to be accommodated in FCAR until road open again (Ref Action Statement - Emergency Accommodation in Falls Creek Alpine Resort)
Estimated time for BHP road to be reopened provided by VicRoads
MRM
Check LPG Supplies • Check how many days supply of gas is in storage tank
• Liaise with VicRoads, and supplier of LPG Gas regarding an alternate route for the supply of LPG to FCAR if required
Estimated time for BHP road to be reopened provided by VicRoads
MERO
Supplies to FCAR Liaise with VicRoads, and Freight Company regarding an alternate route for the supply of provisions to FCAR if required
Estimated time for BHP road to be reopened provided by VicRoads
MERO
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Activity Description When Responsible Actioned
By/When Reduce demand upon essential services
Begin to relocate visitors from FCAR to Mt Beauty if able to do so.
If there is a part opening of the BHP Road
MERO
Relocating people from FCAR
• Activate MoU with Alpine Shire for the Mt Beauty Emergency Relief Centre (in Draft Form until MoU in place)
• Arrange transport for visitors from FCAR to the site of the landslip.
• Arrange for Falls Creek Coach lines to pick pedestrians up on Mt Beauty side of landslip and convey them to Mt Beauty Emergency Relief Centre.
• Provide alternate accommodation or transport to place of residence until road is open to unrestricted vehicle traffic and private vehicle can be retrieved.
VicRoads advise the landslide site is open to pedestrian traffic
MERO
Relocating people from FCAR
• Activate MOU with Alpine Shire for the Mt Beauty Emergency Relief Centre. (in Draft Form until MoU in place)
• Arrange for Falls Creek Coach lines to pick pedestrians up from FCAR and convey them to Mt Beauty Emergency Relief Centre.
• Provide alternate accommodation or transport to place of residence until road is open to unrestricted vehicle traffic and private vehicle can be retrieved.
VicRoads advise the landslide site is open to restricted vehicle traffic
MERO
Relocating people from FCAR
Remove any signage or obstacles to open BHP road to private vehicle traffic
VicRoads advise the landslide site is open to unrestricted vehicle traffic
MERO
Submitting claim to Treasury under Natural Disaster Assistance Scheme
• All accounts incurred for event have been received
EMC
Completed by: Date:
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Action Statement
C10 – Utility Failure
Activity Description When Responsible Actioned By/When
POWER SUPPLY Generator at FCRMB offices
Check the generator for FCRMB offices has started
Power Supply Failure
MERO
Determine length of outage
Contact Ausnet Services to determine estimated time before service is restored.
Power Supply Failure
MERO
Communicate with stakeholders
Advise Lodge and business of advice from Ausnet Services regarding estimated length of outage
Upon Advice from Ausnet Services
MERO
Emergency Relief Centre
Activate Emergency Relief Centre for those who rely on electricity for heating (Ref Action Statement Activating and Operating the Emergency Relief Centre/s)
If winter MRM
Stakeholder information
Have advice on who to contact for those wishing to be compensated for any damages
Post event MRM
LP GAS SUPPLY Advise ELGAS Advise ELGAS of supply failure and confirm
the Gas supply tank has supply LP Gas supply failure
MERO
Check for LP Gas leaks
ELGAS confirms supply in tank
MERO
Decision to advise VICPOL and CFA
ELGAS can shut down the reticulated supply system to stop leak If leak cannot be stopped then CFA and VICPOL to be advised (Ref Action Statement – Hazardous Material Release)
LP Gas leak detected
MERO
Determine estimated time for supply interruption.
If it is winter non-essential staff that have primary place of residence ‘off mountain’ and visitors will be encouraged to leave FCAR if safe to do so.
ELGAS confirm LP Gas supply not available
MERO
Emergency Relief Centres
• The Emergency Relief Centre will be activated to assist in managing visitors to leave FCAR (Ref Action Statement Activating and Operating the Emergency Relief Centre/s)
• The Emergency Relief Centre at Mt Beauty will be activated through the MoU for FCAR residents who choose to relocate from FCAR (Ref Action Statement – Activate MOU with Alpine Shire for the Mt Beauty Emergency Relief Centre (in Draft Form until MoU in place)
If Winter and reticulated LP Gas supply not available
MRM
Stakeholder information
Have advice on who to contact for those wishing to be compensated for any damages
Post event MRM
POTABLE WATER SUPPLY Determine cause of failure
FCRMB Staff to determine whether the failure is in: • Supply of water to treatment system • Treatment system • Reticulation system
Water Supply Failure
MERO
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Activity Description When Responsible Actioned
By/When Determine estimated time for supply interruption and options available
What options are available: • Boil water notice • Rationing • Supply by water tanker • Reduce demand by reducing the number
of people drawing on system
Water Supply Failure
MERO
Impact on Waste water treatment
Is water supply sufficient for operation of Waster water plant?
If determined a limited supply can be maintained.
MERO
Communicate with stakeholders
Advise Lodge and business of situation and proposed measures to maintain a limited supply
If determined a limited supply will allow waste water plant to operate.
EMC
Reduce demand on system
Encourage non-essential staff that have primary place of residence ‘off mountain’ and visitors to leave FCAR
If determined a limited supply will allow waste water plant to operate.
EMC
Stakeholder information
Have advice on who to contact for those wishing to be compensated for any damages
Post event MRM
WASTE WATER TREATMENT SYSTEM Determine cause of failure
• Waste water treatment system fails
MERO
Determine estimated time for supply interruption and options available
What options are available: • Divert untreated effluent to storage tank • Arrange for untreated effluent to be
transported to North East Water’s Mt Beauty Water Treatment Plant
• Reduce load by reducing the number of people being serviced system
Waste water treatment system fails
MERO
Communicate with stakeholders
Advise Lodge and business of situation and proposed measures to maintain the service
If determined a reduced load on plant can be managed.
EMC
Reduce load on system
Encourage non-essential staff that have primary place of residence ‘off mountain’ and visitors to leave FCAR
If determined a reduced load on plant can be managed.
EMC
Stakeholder information
Have advice on who to contact for those wishing to be compensated for any damages
Post event MRM
Completed by: Date:
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Action Statement
C11 – Hazardous Material Release
Activity Description When Responsible Actioned By/When
Advise/consult CFA • Inform CFA of report • Prepare MECC for Activation (Ref Action
Statement Prepare the Municipal Emergency Control Centre (MECC) for Activation
Report of Hazardous Material release
MEMT/MERO
Check Staff and FCRMB Assets
• Determine whether any staff have been impacted
• Check whether any FCRMB assets are involved
Report of Hazardous Material release
MERO
Activate MECC Upon request for MECC activation confirm with CFA that the Primary location is safe otherwise confirm alternate location. Refer to Action Statement Activating and Operating the Municipal Emergency Control Centre (MECC)
CFA requests MECC activation
MERO
If FCRMB facility invovled
Refer to operating procedures to the particular facility for: • Information on the hazardous material,
MSDS • Actions to reduce or control hazard
Report of Hazardous Material release
MERO
Consult with CFA / EPA
Determine the risk to staff who may be or have been in contact with material? • Ensure any required decontamination or
treatment takes place
If Staff thought to have been exposed to material
MRM
Consult CFA / EPA Consult with CFA and EPA regarding the proposed location for the Emergency Relief Centre and whether it may be required to be activated. (Ref Action Statement - Prepare Emergency Relief Centre for Activation)
MECC activated MERO / MRM
Moving people from risk if exposure to material
Activate Emergency Relief Centre in FCAR at the location the CFA / EPA agree is safe to do so (Ref Action Statement Activating and Operating the Emergency Relief Centre/s) or, relocate people to Emergency Relief Centre at Mt Beauty (Ref Action Statement – Activate MOU with Alpine Shire for the Mt Beauty Emergency Relief Centre (in Draft Form until MoU in place) • Advise FCAR community of need to
evacuate to Emergency Relief Centre in FCAR or Mt Beauty.
• Organise transport for those needing transport to Emergency Relief Centre in Mt Beauty if required
CFA / EPA request people be evacuated from impacted area
MRM
Site declared safe When area declared safe, organize transport from Emergency Relief Centre in Mt Beauty to FCAR if required.
Area declared safe by CFA / EPA
MERO
Submitting claim to Treasury under Natural Disaster Assistance Scheme
• All accounts incurred for event have been received
EMC
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Completed by: Date:
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Action Statement
C12 – Road Transport Incident – Large Commercial Vehicle
Activity Description When Responsible Actioned By/When
Advise/consult VICPOL
• Inform VICPOL if incident • Prepare MECC for Activation (Ref Action
Statement Prepare the Municipal Emergency Control Centre (MECC) for Activation
Report of incident
MEMT/MERO
Check Staff and FCRMB Assets
• Determine whether any staff have been impacted
• Check whether any FCRMB assets are involved
Report of incident
MERO
Activate MECC Refer to Action Statement Activating and Operating the Municipal Emergency Control Centre (MECC)
VICPOL requests MECC activation
MERO
Consult VICPOL Consult with VICPOL regarding whether the Emergency Relief Centre may be required to be activated. (Ref Action Statement - Prepare Emergency Relief Centre for Activation)
MECC activated MERO / MRM
VICPOL advise road closure
• Advise emergency services • Advise Alpine Shire • Place notice on website
Road closed by VICPOL
Emergency Relief Centre
Activate Emergency Relief Centre to accommodate Visitors to FCAR who have no accommodation (Ref Action Statement Activating and Operating the Emergency Relief Centre/s)
Road closed by VICPOL
MERO
Seek advice on estimated length of closure
Seek advice from VICPOL on likely time to reopen road to: • restricted vehicle traffic • unrestricted vehicle traffic
Road closed by VICPOL
MERO
Emergency Accommodation
Determine how many people may need to be accommodated in FCAR until road open again (Ref Action Statement - Emergency Accommodation in Falls Creek Alpine Resort)
Estimated time for BHP road to be reopened provided by VICPOL
MRM
Check LPG Supplies • Check how many days supply of gas is in storage tank
• Liaise with VICPOL, and supplier of LPG Gas regarding an alternate route for the supply of LPG to FCAR if required
Estimated time for BHP road to be reopened provided by VICPOL
MERO
Supplies to FCAR Liaise with VICPOL, and Freight Company regarding an alternate route for the supply of provisions to FCAR if required
Estimated time for BHP road to be reopened provided by VICPOL
MERO
Road Closures Assist VICPOL with road closures if requested. Confirm emergency services are aware of road closure
Request from VICPOL
MERO
Completed by: Date:
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Action Statement
C13 – Fire (Residential)
Activity Description When Responsible Actioned By/When
Advise/consult CFA • Inform CFA if incident • Prepare MECC for Activation (Ref Action
Statement Prepare the Municipal Emergency Control Centre (MECC) for Activation also (Ref Action Statement - Prepare Emergency Relief Centre for Activation)
• Confirm FCRMB resource activation requirements
Report of incident
MEMT/MERO MRM
Check Staff and FCRMB Assets
• Determine whether any staff have been impacted
• Check whether any FCRMB assets are involved
Report of incident
MERO
Activate MECC Refer to Action Statement Activating and Operating the Municipal Emergency Control Centre (MECC)
CFA requests MECC activation
MERO
Emergency Relief Centre
Activate Emergency Relief Centre to accommodate persons who safely exit the building or from neighbouring buildings (Ref Action Statement Activating and Operating the Emergency Relief Centre/s)
Report of incident
MRM
Water supply Check water supply is able to deliver maximum supply
Report of incident
MERO
Emergency Accommodation
Determine how many impacted people may need to be accommodated in FCAR after the event (Ref Action Statement - Emergency Accommodation in Falls Creek Alpine Resort)
Emergency Relief Centre activated
MRM
Damage assessment Contact Alpine Shire MBS to undertake a building assessment when fire out
When fire out MERO
Completed by: Date:
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Action Statement
C14 – Relief Services Description of
Emergency
Activity Description When Responsible Actioned By/When
Notify MRM of need to prepare Relief Centre for activation
• Step in other FCRMB Action Statement Alert issued by MEMT or MERC
MERO
Ensure Relief Centre resourced
Refer Action Statement – Preparing Emergency Relief Centre/s for Activation
When notified Relief Centre may be activated
MRM
Activating and operating Emergency Relief Centre/s
Refer Action Statement – Activating and Operating Emergency Relief Centre/s
Emergency Relief Centre activated
MRM
Registration of Displaced Persons
Undertake logging of displaced persons details Emergency Relief Centre activated
MRM
Staff resourcing Monitor staff resourcing and confirm contact made with other municipalities to advise of possible call upon emergency staff resources
Emergency Relief Centre activated
MRM
Relocation of impacted persons
Refer Action Statement – Activating the MOU with Alpine Shire to open up the Relief Centre at Mount Beauty
FCAR Relief Centres exceed capacity
MRM
Perishables Management
Confirm requirements for perishables management in residential areas no longer in use.
Relocation or evacuation order received
MERO
End Relief Services Relief services can end once the emergency has passed and demand for relief services has ceased.
MERC has issued Stand Down advice
MRM
Post Impact Assessment
Establish Post Impact Assessment Team Gain clearance to enter site
When advised by the MECC
MRM/ MERO MECC/ MERC
Implement Recovery Services
Where a large number of persons who have been affected by an emergency live away from FCAR, consideration should be given to the means of providing recovery services to these people. – liaise with DHHS Refer to Action Statement – Development of a Recovery Plan
MRM in discussion with MEMT
De-Brief MERC
Completed by: Date:
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Action Statement
C15 – Prepare Emergency Relief Centre for Activation Relief Centre
Activity Description When Responsible Actioned By/When
Notify MRM of need to prepare Relief Centre for activation
• Alert issued by MEMT or MERC
MERO
Ensure Relief Centre resourced
Using the list of Relief Centre supplies (over page) confirm that the minimum resources are available in the Relief Centre
When notified Relief Centre may be activated
MRM
Is there sufficient water? Available from………
Have food supplies been arranged? Available from……..
Is the heating required and on? If not contact …..
Are there blankets available? Available from
Is the Relief Centre manned? If not contact …….
Is there a means to record the names of persons taking refuge?
Is there DHHS, Alpine Health, etc literature available for recovery functions? Available from……..
For Primary Relief Centre ensure signage is visible
The Shelter below the FCRMB is the primary Relief Centre for all persons seeking refuge.
MRM
For Primary Relief Centre ensure direction to supporting Relief Centres available
When the capacity of the primary Relief Centre is at 50%, alternate Relief Centres will be activated and persons seeking refuge are to be directed or escorted to these alternatives. Refer also to C18 – Activating the MOU with Alpine Shire
MRM
Notify MERO and MERC Relief Centre is ready to be activated
When Relief Centre is prepared to be activated
MRM
Completed by: Date:
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Relief Centre Requirements Checklist
Items Primary Relief Centre
Secondary Relief Centre
Secondary Relief Centre
Other
Location: FCRMB Boardroom
FCRMB Admin Day Shelter
Gully Day Shelter
No Persons catered for:
150 60 100
Water Food Heating Blankets Number of persons to attend
Means to record names
Communication to EMC
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Action Statement
C16 – Activating and Operating the Relief Centre/s
Activity Description When Responsible Actioned By/When
Notify MRM of need to activate Relief Centre
• Step in other FCRMB Action Statement Alert issued by MEMT or MERC
MERC MERO MEMT Chief Warden
Monitor Relief Centre resources and demand
MRM
Decide to prepare secondary Relief Centre for activaion
The nature of the emergency may see estimated demand for relief services exceed the capacity of the Primary Relief Centre.
Primary Relief centre 50% occupied or nature of emergency warrants
MERO MRM
Prepare Secondary Relief Centre for activation
Use action statement ‘Prepare Relief Centre for activation’ to activate secondary Relief Centre
Decision to prepare secondary Relief Centre for activation
MRM
Determine whether additional Relief Centre capacity required
Upon the activation of the Relief Centre consideration to be given to potential demand for service with the particular emergency event. • Primary Relief Centre capacity 60 persons • Secondary Relief Centre capacity 150
persons
Once Relief Centre activated
MEMT
Contact private businesses to advise need to activate their premises as Relief Centres as per agreement
Activate private businesses as Relief Centres in accordance with agreement in order as listed below, provided safe to do so in consultation with MERO: •
Likely demand to exceed capacity of FCRMB’s primary and secondary Relief Centres
MRM
Prepare private businesses to be activated as Relief Centre
Use action statement ‘Prepare Relief Centre for activation’ to prepare Relief Centres in private businesses
Decision to prepare Relief Centre in private businesses for activation
MRM
Call up community volunteers for escorting people from Primary to alternate relief centres
When relief centres in private businesses are being prepared
MRM EMLO
Monitor resource usage at Relief Centres and resupply where able.
Every 6 hours during operation.
MRM / EMC
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Activity Description When Responsible Actioned
By/When Monitor FCRMB resources
If event appears to be of a duration greater than 6 hours, prepare a roster of FCRMB to man the Relief Centres. • Contact adjoining Municipalities under
MOU (to be entered into) to request addition resources to support Relief Centre operations.
• Contact Alpine Shire under MOU (to be entered into) regarding a Relief Centre being established at Mt Beauty
MRM EMC
Relocating visitors from the resort.
MERO MECC
Completed by: Date:
Time:
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Action Statement
C17 – Emergency Accommodation in Falls Creek Alpine Resort
Activity Description When Responsible Actioned By/When
Emergency Accommodation required
Estimate the number of people required to be accommodated Contact the Control agency to obtain estimated time emergency accommodation will be required
Advised • by Control agency or • no vehicle access to and from FCAR
MEMT/MERO MERO
Activate Emergency Relief Centre
To • Advise people of situation • Manage the movement of people to place
of accommodation • Document who goes where
Advised Emergency Accommodation required
MRM
Contact lodge owners and business operators
To: • Advise of situation • Determine available accommodation • Allocate persons needing
accommodation
Advised Emergency Accommodation required
MRM
Activate Community volunteer
To escort people to allocated accommodation if required
MRM
Notify MERO of number of people that can be accommodated
Once known MRM
Activate additional Emergency Relief Centres
Additional Emergency Relief Centres activated to accommodate excess persons
If the number of people requiring accommodation exceeds available accommodation
MEMT/MERO
Compensating businesses for staff time
• EMC
Submitting claim to Treasury under Natural Disaster Assistance Scheme
• All accounts incurred for event have been received
EMC
Completed by: Date:
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Action Statement
C18 – Activating the MOU with the Alpine Shire for Emergency Assistance (External Relief Centre – Mt Beauty)
Activity Description When Responsible Actioned By/When
Decision to activate MOU for Alpine Shire Emergency Assistance
Determine how many people are required to be accommodated and location of Relief Centre in Mt Beauty. • Estimated length of operation • Staffing arrangements • Time to arrive in Mt Beauty
It is determined that impacted persons need to be relocated from FCAR to Mt Beauty.
MEMT
Contact Alpine Shire MERO
It is determined that impacted persons need to be relocated from FCAR to Mt Beauty.
EMC EMLO
Organise transport from resort
Liaise with VICPOL re suitable transport and route to move people from FCAR to Mt Beauty.
It is determined that impacted persons need to be relocated from FCAR to Mt Beauty.
MERO
Secure parking areas in Falls Creek
People requiring use of Mt Beauty Relief centre may have travelled to FCAR by private vehicle.
MERO / EMLO
Organise, meals etc MRM Organising transport back to resort when safe.
Vehicles of displaced people are likely parked in Falls Creek and will need to be retrieved.
MERO EMLO
Compensating Alpine Shire for staff time
• EMC
Submitting claim to Treasury under Natural Disaster Assistance Scheme
• EMC
Completed by: Date:
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Action Statement
C19 – Development of a Recovery Plan
Activity Description When Responsible Actioned By/When
Decision to develop a Recovery Plan
Develop a detailed plan covering the four key environments relevant to FCAR:
1. Social Recovery 2. Built Environment 3. Economic Environment 4. Natural Environment
It is determined that ongoing recovery support is required post event
MRM
Establish Community Recovery Committee
Contact key groups required for establishment of the CRC including but not limited to:
- Alpine Shire - DHHS - FCRMB MERO - Local Red Cross
Immediately the recovery process is underway
MRM
Checklist of items for Social Recovery
- Case support for individuals - Information access - Financial assistance - Health, wellbeing and safety - Interim/temporary accommodation - Counseling services - Targeted recovery programs - Local community programs - Identification and establishment of
Recovery Centres - Establishment of Community
Consultation program
MRM CRC DHHS Alpine Shire
Checklist of items for Built Environment
- Review conclusions and recommendations of Impact Assessments
- Clean up and demolition of damaged structures
- Provision of building advice and information
- Rectification program for essential utilities and services
- Re-establishment of critical infrastructure and communications
- Roads and transport - Water and Waste Water - Waste Collection Services - Community and Public Buildings - Ski Lift Infrastructure
MRM MERO FCRMB DIMR DHHS Alpine Shire FCSL DELWP
Checklist of items for Economic Environment
- Re-establishment of key tourism products for Falls Creek
- Support for individuals - Support for business - Local employment promotion - Monitoring program for economic
impacts
MRM FCRMB Marketing Falls Creek Chamber of Commerce
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Activity Description When Responsible Actioned
By/When Checklist of items for Natural Environment
- Protection of water quality and supply - Erosion management plans - Protection of threatened habitats and
species - Regeneration of impacted areas - Restoration plan for public use areas
(MTB and walking tracks) - Weed management plan - Vegetation management plan
MERO FCRMB DIMR FCRMB DEDLM Parks Victoria DELWP
Review and Sign-off for Recovery Plan
Ensure the Recovery Plan has been reviewed by key agencies and internal FCRMB stakeholders.
Part of plan development
DHHS CRC MERO EMC FCRMB CEO Other agencies as required
Ongoing follow up against the Recovery Plan
Ensure the Recovery Plan remains relevant to the recovery process.
Per above
Completed by: Date:
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Appendix D – Agenda for MEMPC Meetings Agenda for April MEMPC Meeting Agenda Minutes Date:
Location: FCRM Boardroom, St Falls West Building, 15 Bogong High Plains Road, Falls Creek
1 Attending on site:
2 Apologies
Topic/Issue Points of Discussion Action Responsible
Person Time frame
3 Call for Other Agenda Items
4 Confirmation of Previous minutes
4a Business Arising from Previous Meeting
5a Standard Meeting Items
Are the contact names in the Contact Directory current?
Review all contacts within the MEMPlan
All Committee Members
5b Are the contacts current in the Action Statements?
Review all Action Statements within the MEMPlan
All Committee Members
5c Have there been any emergency incidents since the last meeting?
MERO/ MRM
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Topic/Issue Points of Discussion Action Responsible
Person Time frame
5d Have there been any new hazards identified?
Review identified hazards from previous CERA process against current and future threats
MERO/ EMC/ MRM
5e Have any/ all updates from EMV or incidents been incorporated in to the MEMPLan
MERO/ EMC/ MRM
5f Have there been any changes to existing policies in land use, building codes and regulations, and Resort planning that may impact upon Emergency Management?
MRM
5g Have there been any changes to the Community Volunteer Register?
MVC
5h Has the MEMPlan been tested in the last 12 months?
MERO
6
Hume Region MEMEG
Update from regional forum MERO
7
Municipal Fire Management Committee (MFMP)
Post Summer Season Update
MFPO
8
Agency Issues Issues to be submitted in writing 2 weeks prior to meeting to be circulated with meeting agenda
9 Other Agenda Items 10 Next Meeting:
11 Close
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Agenda for October MEMPC Meeting Agenda Minutes Date:
Location: FCRM Boardroom, St Falls West Building, 15 Bogong High Plains Road, Falls Creek
1 Attending on site:
2 Apologies
Topic/Issue Points of Discussion Action Responsible
Person Time frame
3 Call for Other Agenda Items
4 Confirmation of Previous minutes
4a Business Arising from Previous Meeting
5a Standard Meeting Items
Are the contact names in the Contact Directory current?
Review all contacts within the MEMPlan
All Committee Members
5b Are the contacts current in the Action Statements?
Review all Action Statements within the MEMPlan
All Committee Members
5c Have there been any emergency incidents since the last meeting?
MERO/ MRM
5d Have there been any new hazards identified?
Review identified hazards from previous CERA process against current and future threats
MERO/ EMC/ MRM
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Topic/Issue Points of Discussion Action Responsible
Person Time frame
5e Have any/ all updates from EMV or incidents been incorporated in to the MEMPLan
MERO/ EMC/ MRM
5f Have there been any changes to existing policies in land use, building codes and regulations, and Resort planning that may impact upon Emergency Management?
MRM
5g Have there been any changes to the Community Volunteer Register?
MVC
5h Has a section of the MEMPlan been reviewed in the past 12 months?
Review at least one section (Response, Relief, Recovery) of the plan each year
EMC
6
Hume Region MEMEG
Update from regional forum MERO
7
Municipal Fire Management Committee (MFMP)
Pre Summer Season Update MFPO
8
Agency Issues Issues to be submitted in writing 2 weeks prior to meeting to be circulated with meeting agenda
9 Other Agenda Items 10 Next Meeting:
11 Close
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Appendix E – Falls Creek MEMPlan Distribution List
ID Agency MEMP Position Name Bus Phone Mobile Email
1 FCRM MLO Stuart Smythe 03 5758 1227 stuartsmythe@fallscreek.com.au 2 FCRM EMC/Deputy MLO Callum Brown 03 5758 1246 0426 036 636 callumbrown@fallscreek.com.au 3 FCRM MERO Scott Mann 03 5758 1222 0409 836 440 scottmann@fallscreek.com.au 4 FCRM Deputy MERO Fred Weir 03 5758 1220 0410 446 219 fredweir@fallscreek.com.au 5 FCRM Deputy MERO TBA 03 5758 1237 6 FCRM MRM Ben Derrick 03 5758 1235 0400 110 046 benderrick@fallscreek.com.au 7 FCRM Deputy MRM TBA 03 5758 1252 8 FCRM File Copy 9 Victorian Government State Library
10 Vic Police (Bright) MERC Doug Incoll 11 Vic Police (Mt Beauty) Deputy MERC Charlie Duncan 03 5754 4244 0400 149 264 charles.duncan@police.vic.gov.au 12 Vic Police (Falls Creek) Station Copy 13 Vic Police (Wangaratta) REMI Paul Hargraves 03 5723 0820 0429 192 134 paul.hargraves@police.vic.gov.au 14 VIC SES (Regional) Steve Schneider 03 6256 9650 0409 296 746 steve.schneider@ses.vic.gov.au 15 VIC SES (Falls Creek) Mark Weir 0439 844 087 konafallscreek@gmail.com 16 CFA (District 24) Mark Owens 03 6043 8800 0418 968 186 m.owens@cfa.vic.gov.au 17 CFA (Falls Creek) Danny Lucas 18 DHHS (Regional) Sally McCarron 03 5722 0604 0477 315 331 sally.mccarron@dhs.vic.gov.au 19 Ambulance Vic (Mt Beauty) Stephen Boal 03 5754 4899 0418 173 416 stephen.boal@ambulance.vic.gov.au 20 Ambulance Vic (Falls Creek) Station Copy 21 Falls Creek Medical Centre 03 5758 3238 22 Alpine Shire - MERO Heather Green 0428 500 312 heatherg@alpineshire.vic.gov.au 23 VicRoads/ NEMA Rowan McEwan 03 5761 1852 0459 808 630 rowan.mcewen@roads.vic.gov.au 24 Ausnet Services Craig Davis 02 6055 3553 0410 637 501 craig.davis@sp-ausnet.com.au 25 FCSL Francis Jackson 03 5758 1000 0402 263 897 francisjackson@fallscreek.net 26 AGL Peter Billsdon 03 5754 3105 0419 975 599 pbillsdon@agl.com.au
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ID Agency MEMP Position Name Bus Phone Mobile Email
27 Red Cross Lyn Jones 1800 232 969 ljones@redcross.org.au 28 Parks Vic (Tallangatta) Dave Jenson 02 6071 5325 0428 399 344 dave.jenson@parks.vic.gov.au 29 Parks Vic (Mt Beauty) Kevin Cosgriff 03 5754 4693 0419 364 907 kevin.cosgriff@parks.vic.au 30 DEPI (District) Jarrod Hayse 03 5731 1222 0438 059 244 jarrod.hayse@depi.vic.gov.au
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Appendix F – List of Commercial Lodges
Site Max Available Accommodation
Showers Toilet Food Cooking Backup Power
Emergency Contact
Accommodation Transfer Station (ATS) 200 (seated) Yes Yes 0409 836 440 MERO Falls Creek Country Club 100 Yes Yes Yes Yes 5758 3391 till midnight Viking 60 Yes Yes Yes Yes 57581000 Gully Day Shelter 100 (seated) Yes Yes Yes Yes 5754 1828 (Michael McNally) 0409 836 440 (MERO) FCRM Admin Building Day Shelter 60 (seated) Yes Yes Yes 5758 1200 0409 836 440 (MERO) Falls Creek Hotel 100 Yes Yes Yes Yes 5758 3282 Cafe Max 50 (seated) Yes Yes Yes 5758 3347 9:00 am – midnight Cedarwood 100 Yes Yes Yes Yes 5758 3393 FCSL Nissen(1 & 2) 300 Yes Yes Yes Yes 5758 1000 FCSL Cloud 9 and Ski School 500 (seated) Yes Yes Yes 5758 1000 Day use only Man (loft) 200 (seated) Yes Yes Yes 5758 3362 Julians/ Elk 30 Yes Yes Yes Yes 5758 3211 Nelse 30 Yes Yes Yes Yes 5758 3263 Falls Creek Primary School 40 (seated) Yes Yes 5758 3311 Frying Pan 100 Yes Yes Yes Yes 5758 3390 Halleys Lodge 30 Yes Yes Yes Yes 5758 3363 0418 107 258 Pretty Valley 200 Yes Yes Yes Yes 5758 3210 Feathertop 30 Yes Yes Yes Yes 5758 3232 Snowdrift 50 Yes Yes Yes Yes 5758 3303 Windy Corner Day Shelter 40 (seated) Yes Yes Yes Yes 5758 3408 0409 836 440 (MERO) Howmans Gap 75 Yes Yes Yes Yes 5758 3228 Trackers 20 Yes Yes Yes Yes 5758 3346 Summit Ridge 20 Yes Yes Yes Yes 5758 3800 Alpha 30 Yes Yes Yes 5758 3488 Attunga 30 Yes Yes Yes Yes 5758 3255 Lakeside Lodge 50 Yes Yes Yes Yes 5758 3302 Quay West Resort and Spa 350 Yes Yes Yes Yes 5732 8000 Altezza 1570 50 Yes Yes Yes Yes 0420 515 712
Accommodation available is total beds unless otherwise noted.
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Appendix G – Recovery Task Matrix
Social Recovery Function Agency Contact Number/
Website Role
Provision of financial aid including: Grants Income support Subsidies
DHHS 1300 650 172 www.dhhs.vic.gov.au
Personal Hardship Assistance Payments
Rural Finance 1300 796 101 www.ruralfinance.com.au
DELWP 136 186 www.delwp.vic.gov.au
DEDJTR 03 9208 3333 www.economicdevelopment.vic.gov.au
Centrelink 132 850 www.centrelink.gov.au
RDV 132 215 www.rdv.vic.gov.au
FCRMB 03 5758 1200 www.fallscreek.com.au
Advice and assistance to small business
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Provision of Personal Support including: Financial (personal) Rural (financial) Commercial Psych/First Aid Trauma/Grief Generalist (longer term) Family/Youth
DHHS 1300 650 172 www.dhhs.vic.gov.au
Alpine Shire Health Services
03 5751 9344 www.alpinehealth.org.au
Provision of personal counselling services, Youth and family counselling
RDV 132 215 www.rdv.vic.gov.au
Red Cross 1800 232 969 www.redcross.org.au
Vic Council of Churches
03 9650 4511 www.vccem.org.au
FCRMB 03 5758 1200 www.fallscreek.com.au
Advice and assistance to small business
Volunteer Coordination
FCRMB 03 5758 1200 www.fallscreek.com.au
Maintain volunteer register. Provide central contact point for coordination of volunteers during an event
Public Health Indigo Shire 0418 228 170 www.indigoshire.vic.gov.au
EHO role (after hours emergency)
DHHS 1300 650 172 www.dhhs.vic.gov.au
Regional EHO provides information dissemination and coordination
Mount Beauty Medical Centre
03 5754 3400 www.mbmc.com.au
Basic medical services/GP's
Mount Beauty Hospital
03 5754 3500
Falls Creek Medical Centre
03 5758 3238
Basic medical services/GP's (Winter Operation Only)
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Hotels/Motels Emergency
accommodation Evacuation Centres
Material Aid DHHS 1300 650 172 www.dhhs.vic.gov.au
Salvation Army 1300 363 622 www.salvos.org.au
Built Environment Function Agency Contact Number/ Website Role
Utilities Power, gas, water, phone and sewerage
AusNet Services 131 799 Electricity Telstra 132 200 Telephone Optus 131 344 Telephone Vodaphone 1300 300 404 Telephone Elgas 131 161 Gas FCRMB 03 5758 1200
www.fallscreek.com.au Water supply & waste water treatment systems
Transport (including): Bridges Roads Helipad Transport hubs Transport
companies
FCRMB 03 5758 1200 www.fallscreek.com.au
Reinstatement of services or provision of alternate services.
FCRMB 03 5758 1200 www.fallscreek.com.au
Helipad, Transport hubs and Transport companies
VicRoads 131 170 www.vicroads.vic.gov.au
Responsible for Bogong High Plains Rd
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Primary infrastructure including: Schools Medical Centre Power stations Water supply Sewerage works
Falls Creek Primary School
03 5758 3311 www.fallscreekps.vic.edu.au
Education
Falls Creek Medical Centre
03 5758 3238 Health
FCRMB 03 5758 1200 www.fallscreek.com.au
Water supply and Sewerage works
Ausnet Services 131 799 Electricity Assessment of damage
FCRMB Alpine Shire MBS
03 5758 1200 www.fallscreek.com.au
Building inspections, damage estimates
SES 132 500 CFA 02 6043 8800 Region Office (Wodonga) VicPOL 03 5754 4244 Mount Beauty
Economic Environment
Function Agency Contact Number/ Website Role Insurance advice Insurance Council of
Australia 1300 728 228 www.insurancecouncil.com.au
Insurance assessments and advice
Commercial counselling
RDV 132 215 www.rdv.vic.gov.au
Marketing support (Tourism)
RDV 132 215 www.rdv.vic.gov.au
Provision of economic development assistance
DEDJTR 03 9208 3333 www.economicdevelopment.vic.gov.au
Provision of PR, marketing
North East Regional Tourism Council
03 5728 2773
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Industry Support DEDJTR 03 9208 3333
www.economicdevelopment.vic.gov.au
Compliance
Parks VIC 131 963 www.parks.vic.gov.au
"
DELWP 136 186 www.delwp.vic.gov.au
"
Natural Environment
Function Agency Contact Number/ Website Role Water Supply Human
DELWP – pg 4-19 EMMV
136 186 www.delwp.vic.gov.au
GM Water 1800 013 357 NE Water 1300 361 622 Technical support to FCRMB DHHS 1300 650 172
www.dhhs.vic.gov.au
EPA 1300 372 842 FCRMB 03 5758 1200
www.fallscreek.com.au Operator of FCAR water supply system
Sewerage DELWP– pg 4-19 EMMV 136 186 www.delwp.vic.gov.au
FCRMB 03 5758 1200 www.fallscreek.com.au
Operator of FCAR waste water treatment facility
NE Water 1300 361 622 Technical support to FCRMB EPA 1300 372 842
Air Quality DHHS 1300 650 172 www.dhhs.vic.gov.au
EPA 1300 372 842
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Appendix H – References
1. Community Emergency Risk Assessment – Final Report, March 2015, published by Victoria State Emergency Service
2. Emergency Management Manual Victoria, published by Emergency Management
Victoria, and available at www.emv.vic.gov.au
3. Falls Creek Community Bushfire Management Plan, Version 1, November 2014
4. Falls Creek Municipal Fire Management Planning Committee – Terms of Reference
5. Falls Creek Municipal Fire Management Plan (2012 – 2014)
6. Geotechnical Annual Monitoring Report 2014
7. Inter-Council Emergency Management Resource Sharing – Letter to Municipal Association Victoria
Additional References Under Development:
8. Howmans Gap Emergency Management Plan
9. Falls Creek Ski Lifts Emergency Management Plan
10. Falls Creek Ski Lifts Lift Evacuation Plan
11. Falls Creek Resort Management Communications Plan
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Appendix I – Memorandums of Understanding
1. Alpine Shire Emergency Assistance (under development)
2. Supply of Food and Water During an Emergency (under development)
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Appendix J – FCRM Plant and Equipment Description Year Rego (If
Applicable) Notes
Trailer - Tandem (10' x 8') N27337 Trailer - Single Axle Cage (7' x 5') Q74888 Trailer - Single Axle (7' x 5') R46976 Honda GX160 fire pump x2 Honda GX140 pump Robin EY20D pump Robin EX17 pump x2 Kawasaki Homelite x2 Stihl 009 chainsaw Stihl 038 chainsaw Stihl 029 chainsaw Stihl MS660 chainsaw Stihl MS391 chainsaw Stihl MS391 chainsaw Stihl MS381 chainsaw Outback brush cutter Caterpillar 924W Articulated Wheel Loader
2007 WII757
Caterpillar 428D Backhoe 2003 SRS956 Caterpillar 248B Skid Steer 2003 SRS957 Isuzu N Series 3.5T AWD truck with Tipper
2006 MBH533
Mercedes Benz 2628 Truck with Tipper
1984 MAM712
Caterpillar IT28 Articulated Wheel Loader
1992 MVM310
Honda harmony snow blower Winter only Ariens 1332LE snow blower Winter only Mattracks - Landcruiser 4Site Australia - winter only Mattrack - Quad Bike 4Site Australia - winter only Artic Cat - Bearcat 660 Turbo (4 Stroke)
2006 UEQ974 Winter only
Bombardier Lynx Ranger XSQ588 4Site Australia - winter only Bombardier Lynx Ranger XSQ589 4Site Australia - winter only Bombardier Expedition TUV 800 YKO496 Winter only Arctic Cat Bearcat 5000 Z1XT 2013 1CI5RP Winter only Arctic Cat Bearcat 5000 Z1XT 2013 1CI5RP Winter only BRP Expedition 900 ACE 2013 1CI5SW Winter only BRP Expedition 900 ACE 2013 1CI5SV Winter only Arctic Cat Bearcat 5000 LTD 2014 Winter only Arctic Cat Bearcat 5000 LTD 2014 Winter only Piroth Husky with Passenger Box 2011 YMK010 Winter only
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Description Year Rego (If
Applicable) Notes
Piroth Husky with Passenger Box 2011 YMK011 Winter only Piroth Husky with Passenger Box 2011 YMK012 Winter only Piroth Husky with Passenger Box 2011 YMK013 Winter only Piroth Husky with Passenger Box & Front Blade
2011 YMK014 Winter only
Pinroth Husky with Freight Tub, Tiller, Track Setter and front Blade
2011 YMK015 Winter only
Toyota Landcruiser Troopcarrier 2008 MBT255 4Site Australia - winter only Toyota Landcruiser Troopcarrier 2008 MBT256 4Site Australia - winter only Nissan Patrol Patient Transfer Vehicle - Ski Patrol
2002 RVR465
Toyota Landcruiser Single Cab Tray (Tipper)
2006 TWY072 Includes blade attachments
Toyota Hilux Dual Cab Tub 2007 YSB060 To be replaced 2015 Toyota Hilux Dual Cab Tray 2004 MBM524 To be replaced 2015 Toyota Hilux Dual Cab Tray 2011 YEL511 To be replaced 2015 Toyota Hilux Single Cab Tray 2010 XOT941 To be replaced 2015 Toyota Hiace Commuter 2012 ZWI589 Toyota Hiace Commuter 2012 ZWI539
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Appendix K – Maps
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