Post on 06-Apr-2018
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MANAGEMENT SYSTEMS CERTIFICATION
FROM AUTOMOTIVE SPECIALISTS
VCA - Del iver ing a Safer Environment
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VCA - Delivering a Safer Environment | 1
ContentsPg2 Formal Certifcation Burden or Beneft?
3 Why VCA?
4 ISO/TS 16949 (Automotive Quality)
6 ISO 9001
8 Lie Cycle Assessment
10 ISO 14001
12 Acorn (A Phased Approach)
14Eco-Management & Audit Scheme (EMAS)
16 OHSAS 18001 (Health & Saety)
18 Integrated Certifcation
19 Training
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Obtaining certication toISO 14001 has certainly madea difference to our bottom linkby forcing us to look critically atour waste management systems.Some of our waste streams arenow actually making money
VCA Customer
We would have no hesitationin recommending the servicesof the VCA to other companies.Based on what we have seenit is difcult to suggest anyimprovements to their ser vice
VCA Customer
Formal Certification Burden or Benefit?Providing a quality product in a sustainable way and caring or
your workorce are rightly viewed as important eatures o
responsible management. Introducing management systems
based on recognised standards can play a critical role in this
process. Having taken that step, achieving ormal certifcation
will send a clear message about your commitment and
should give you access to a wealth o industry best practice
inormation rom your certifcation body.
It will come as no surprise that the most successul companies
view their management systems as a vital business tool and
ar rom being a burden they have the potential to make a
signifcant dierence to the bottom line. Some o the key
benefts are:
Operational efciencies and cost savings
Supports stronger legislative compliance, signifcantly
reducing the potential or ailure
Opens the door to new business as certifcation is oten a
condition o supply
Sends a clear message about your to quality, sustainability
and the welare o your workorce
Improved perormance, providing a ramework or
continuous improvement, increasing sta morale
Why VCA?Choosing the right certifcation partner is one o the most
important elements o the certifcation process. There are a
bewildering number o service providers out there but you
should look or one that will add value to the overall process.
VCA is a specialist in the automotive sector, having supported
the certifcation needs o the industry or more than 30 years.
This means that our expert auditors have a comprehensive
insight into every aspect o your business. It also means that we
bring a signifcant amount o industry best practice practice to
the table and this is oten cited as a key reason why customers
choose VCA as their certifcation partner. VCA is also the UK
national type approval authority, certiying most vehicle types
against the appropriate environmental, saety and security
standards. This too means that we have an expert understanding
o legislation and the process o vehicle certifcation.
Our service is based on the cornerstones o integrity,
proessionalism, quality and the very best customer service. We
will:
Provide audit teams that have real experience o the issues
you ace
Look or opportunities or improvement, based on experience and best practice within your sector
Provide a dedicated support team
Provide clear pricing inormation with no hidden extras
Promote stable relationships with your audit team, you wont
see a dierent person every time
Provide integrated certifcation programmes to save you money (Quality, Environmental and Health & Saety)
VCA is accredited by the United Kingdom Accreditation Service
(UKAS) against ISO 9001, ISO 14001, OHSAS 18001 and Acorn.
In addition to this, VCA is recognised by the International
Automotive Task Force (IATF) against ISO/TS 16949. VCA has a
client base ranging rom SMEs to multi-national companies and
meets their needs rom ofces around the world. Our aim is to
help you to succeed.
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ISO/TS 16949 (Automotive Quality)ISO/TS 16949 was developed by the International Automotive
Task Force (IATF), in cooperation with the International
Standards Organisation (ISO). The aim o this standard is to
provide harmonised quality systems within the automotive
supply chain, resulting in a ocussed and consistent approach.
The standard is based on the structure o ISO 9001 and the
specifc requirements o the automotive quality standard.
ISO/TS 16949:2009 aligns with ISO 9001:2008. Key points
include:
Improved product and process quality
Additional confdence in global sourcing
Reassignment o supplier resources to quality improvement
Common quality system approach in the supply chain or
supplier/sub-contractor development and consistency
Reduction in multiple 3rd party registrations
Potential benefts o ormal certifcation include:
Operational efciencies and cost savings
Opens the door to new business as certifcation is oten a
condition o supply
Sends a clear message about your commitment
Increases customer confdence
Provides a ramework or continuous improvement,
increasing sta moraleAs automotive specialists, VCA was the frst UK certifcation
body to be recognised by the IATF to this standard. Existing
customers value the experience that our expert auditors can
bring to the table, including a signifcant level o industry best
practice. An excellent indication o this is the list o OEMs that
have chosen to us e VCA as their certifcation partner, including
Jaguar, Land Rover, Bentley, McLaren, Volkswagen Autoeuropa
and Hyundai (Alabama).
To fnd our more about our specifc oering see the section
entitled Why VCA?
During audits staff arealways professional anddemonstrate a high level ofindustry knowledge
VCA Customer
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My rst experience of a VCA audit, which I found professionally deliveredand productive
VCA Customer
ISO 9001For many years now the ISO amily o standards have existed
as an eective ramework around which to base quality
management systems. By ar the most commonly used standard
is ISO 9001 as it can really be applied in any sector. The latest
iteration o the standard contains 5 main clauses, including:
Quality Management System
Management responsibilities
Resource management
Product realisation
Measurement analysis and improvement
An increasing number o companies are seeking to back-up
their processes with ormal ISO certifcation and the ollowing
potential benefts explain why:
Operational efciencies and cost savings
Increases customer confdence
Opens the door to new business as certifcation is oten a
condition o supply
Focussed sector scheme, allowing or a common approach
Provides a ramework or continuous improvement,
increasing sta morale
VCA is an accredited certifcation body and can oer you the
ollowing:
Certifcation and training delivered by proessional auditors
with real experience o your sector and the issues you ace
Gap analysis to help you identiy the areas o your quality
system that might need more work beore certifcation
To fnd our more about our specifc oering see the section
entitled Why VCA?
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LIFE CyCLE ASSESSMENT
The latest addition to our environmental product portolio,
Lie Cycle Assessment (LCA) is a process that evaluates the
environmental burdens associated with a product, process or
activity. This is done by identiying energy and materials used
as well as wastes and emissions released into the environment.
LCA verifcation means that a product or service has been
produced ollowing the ISO 14040, ISO 14044 and ISO 14062
norms.
Put simply, ISO 14062 covers the integration o environmental
aspects into the design and development o a product, as well
as how recyclable it is. The other two standards, ISO 14040
and ISO 14044 provide principles and guidance or lie cycle
assessments.
VCA has conducted assessments or companies in the
automotive sector, bringing to bear more than 30 years
experience in this area.
VCA can oer the ollowing services in this area:
Assessment and training delivered by proessional auditors
with real experience o your sector and the issues you
ace. Assessment can be carried out in conjunction with
certifcation to ISO 14001 i required
Gap analysis to help you identiy the areas that might need
more work beore certifcation
To fnd our more about our specifc oering see the section
entitled Why VCA?
As part of our preliminarydiscussions VCA has demonstrateda high level of professionalism andunderstanding of what is a complexstudy
VCA Customer
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ISO 14001
ISO 14001 is the current environmental management system
(EMS) standard, providing a model or you to ollow when
creating and applying your environmental policy. Focusing on
the issues that really matter, ISO 14001 is designed to help you
achieve consistent regulatory compliance, whilst embedding the
concept o continuous improvement at the heart o everything.Key requirements o the standard include:
Creation o an environmental policy
Appreciation o your environmental issues and their potential impact
Formalisation o control systems and monitoring processes
Communication o your policy and approach to sta and stakeholders
The setting o targets and objectives
Compliance with relevant legislation
An increasing number o companies are seeking to back-up
their processes with ormal ISO certifcation and the ollowing
potential benefts explain why:
Operational efciencies and cost savings
Supports legislative compliance, signifcantly reducing the potential or ailure
Opens the door to new business as certifcation is oten a
condition o supply
Sends a clear message about your commitment to the sustainability agenda
Provides a ramework or continuous improvement,
increasing sta morale
VCA is an accredited certifcation body and can oer you the
ollowing:
Certifcation and training delivered by proessional auditors
with real experience o your sector and the issues you ace
Gap analysis to help you identiy the areas o your EMS thatmight need more work beore certifcation
To fnd our more about our specifc oering see the section
entitled Why VCA?
During audits staff are alwaysprofessional and demonstrate ahigh level of industry knowledge
VCA Customer
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Phase 1 Commitment & Establishing the BaselineStage 1 Top Management CommitmentStage 2 Baseline AssessmentStage 3 Drat Environmental PolicyStage 4 Develop Environmental Perormance IndicatorsStage 5 Drat EMS Implementation PlanStage 6 Training and AwarenessStage 7 Initiate Continual Improvement Actions Phase 4 Implementation and Opeation of the EMS
Stage 1 Finalise Management Structure & ResponsibilitiesStage 2 Training, Awareness and Competence, Plans and RecordsStage 3 Establishing and Maintaining Formal CommunicationStage 4 Documentation and Record KeepingPhase 2 Identifying & Ensuing Compliance withStage 5 Reviewing & Testing Emergency Preparedness & Response
Legal, & Othe requiements Stage 6 Developing Indicators or the Environmental ManagementSystem
Stage 1 Identiy All Legal RequirementsStage 2 Identiy the Other RequirementsStage 3 Checking ComplianceStage 4 Ensuring ComplianceStage 5 Develop Indicators Relating to Compliance & Liability Phase 5 Audit & review
Stage 1 Establishing EMS Audit ProgrammesStage 2 Correcting Non-Conormances & taking Preventative
Action.Phase 3 Developing Objectives, Tagets and Stage 3 Management Review
Stage 4 Improving Environmental PerormancePogammes Stage 5 Improving the EMS
Stage 1 Evaluation o Environmental AspectsStage 2 Finalise the Environmental Policy
Stage 3 Developing Objectives and TargetsStage 4 Establishing Indicators or Environmental Perormance
Evaluation Phase 6Stage 5 Developing the Environmental Management ProgrammeStage 6 Developing Operational Control Procedures This phase is available to those organisations wishing to prepare orStage 7 Launching Environmental Policy, Objectives, Targets and certifcation to
Indicators ISO 14001 or EMAS
The inspection process was professional and done in a friendly manner whilsthighlighting the key areas for improvement to attain ISO 14001. The auditor is
a credit to your organisationVCA Customer
ACOrN (A PHASED APPrOACH)You may have a desire to improve your environmental
perormance, demonstrating your commitment to customers,
sta and the wider community but your organisation may not
be ready to move to ormal ISO certifcation in the short-
term. There can be a number o potential reasons or this with
pressure on resources being just one. However, this neednt
stop you moving orward using staged implementation schemes
like the IEMA backed Acorn certifcation.
The Acorn scheme is broken down into 5 manageable phases
(defned in BS 8555) and provides a road map to ultimate
implementation o an EMS to either ISO 14001 or EMAS.
Achievement criteria exist or each o the 5 phases, with
certifed recognition o success along the way. Some o the
benefts are:
You can move towards ISO 14001 or EMAS certifcation at
your own pace, which is ideal or companies with limited
resources
Formal certifcation is available on completion o each phase,
which sends a clear message on commitment
A listing on the IEMA Acorn Register, which is a valuable data
source or potential customers looking or suppliers
Potential operation efciencies and exposure to new business, where certifcation is oten a condition o supply
You dont need to complete all o the stages as each is registered in its own right
A cced i t ed , I ndependent I nspec t i on A system o independent verifcation is at the core o the
scheme. Inspection bodies are approved by the United Kingdom
Accreditation Service (UKAS) and VCA is one such body. When
choosing an inspection body you should look or one that can
add value to the process. VCA is part o government and has
extensive experience in the certifcation arena with client base
ranging rom multi-nationals to SMEs.
PHASES OF ACOrN
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ECO-MANAgEMENT & AUDIT SCHEME (EMAS)Based on ISO 14001, EMAS is a voluntary EC Regulation aimed
at supporting the management o environmental impacts.
The key dierence rom the ISO 14001 standard is that
EMAS incorporates the requirement to publicly report on
perormance in this area.
As you might expect, the potential benefts are similar to those
outlined or ISO 14001 with one key addition, so:
Operational efciencies and cost savings
Supports legislative compliance, signifcantly reducing the potential or ailure
Opens the door to new business as certifcation is oten a
condition o supply
Sends a clear message about your commitment to the sustainability agenda
Provides a ramework or continuous improvement,
increasing sta morale Public reporting provides complete transparency in terms o
perormance
VCA is qualifed as a corporate environmental verifer and can
oer the ollowing services in this area:
Assessment and training delivered by proessional auditors
with real experience o your sector and the issues you
ace. Assessment can be carried out in conjunction with
certifcation to ISO 14001 i required
Gap analysis to help you identiy the areas o your EMS that
might need more work beore certifcation
To fnd our more about our specifc oering see the s ection
entitled Why VCA?
First time we have used VCAsservices. We found everyone wehave dealt with, to be pleasant,helpful and professional in theexecution of their duties.
VCA Customer
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OHSAS 18001 (Health & Safety)VCA bring the experience and practicalapproach required to audit and add value
to our Health and Safety managementsystem in what is a changing industry likewaste management
VCA Customer
Historically, managing risk in business has tended to ocus on the
quality o the product supplied to the customer. In recent years
the more successul companies have seen this as only part o
the story. Taking a holistic approach, considering quality, as well
as environmental and health and saety issues can have a positive
impact on your business.
Utilising the same approach as the environmental standard,
ISO 14001, the aim o the OHSAS 18001 specifcation is
to provide a ramework or a sae and healthy working
environment. The specifcation also provides guidelines on
how to integrate health and saety policies into your overall
management system. Key requirements o the standard include:
Creation o the health and saety policy
Appreciation o your health and saety issues and their potential impacts
Formulation o control systems and monitoring processes
Communication o your policy and approach to sta and stakeholders
Establishing objectives and targets
Compliance with relevant legislation
An increasing number o companies are seeking to back-up their
processes with ormal certifcation and the ollowing potential
benefts explain why:
Demonstrates a clear commitment to providing a sae working environment
Delivers cost savings by minimising risks to your workorce
Improves operational efciency
Reduces the potential impact o ailing to meet legislative requirements
VCA is an accredited certifcation body and can oer you the
ollowing:
Certifcation and training delivered by proessional auditors
with real experience o your sector and the issues you ace
Gap analysis to help you identiy the areas o your system that might need more work beore certifcation
To fnd our more about our specifc oering see the section
entitled Why VCA?
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INTEgrATED CErTIFICATION TrAININg
The course covered allaspects of the standard
and requirements andwill be very useful inmy daily work
VCA Customer
An integratedBusiness
Management System needs integrated,
value-added audits
and excellentunderstanding by the auditor. That is whywe chose VCA as ourcertication partner
VCA Customer
Increasingly, companies are taking a holistic view o their
management systems, choosing to obtain integrated certifcation
across the quality, environmental and health and saety spectrum.
There are clearly a number o benefts to doing this, not least
potential savings in the cost o certifcation.
VCA has the ability to provide integrated certifcation and will
work with you to ensure that you obtain maximum beneft rom
this approach. VCA can oer the ollowing services in this area:
Assessment and training delivered by proessional auditors
with real experience o your sector and the issues you
ace. Assessment can be carried out in conjunction with
certifcation to ISO 14001 i required
Gap analysis to help you identiy the areas that might need
more work beore certifcation
As well as providing certifcation services, VCA is also able
to deliver a number o tailored training courses around the
subjects covered in this brochure. There are a number i benefts
to using VCA as your training partner, including:
VCA training sta are experienced auditors in their own
right so can relate theory to the practical experiences you
will ace
Courses can be supplied either in the workplace or at a
venue o your choosing
Many o the courses provided are accredited by the relevant
governing body, which means you can be sure o a quality
product
VCA courses will have an appropriate ratio o delegates to
ensure that you get the attention you need to get the best
out o the course
VCA can manage the whole course process rom booking
accommodation to delivering material
Nex t S t eps : A list o courses and potential dates is shown on our website
and a leaet is provided as part o this brochure. To fnd out
more contact one the team or complete the online enquiry/
application orm at:www.vca.gov.uk
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+44 (0) 117 952 41 26enquiries@vca.gov.uk
http://www.vca.gov.uk
1 Eastgate Ofce CentreEastgate Road
Eastville
Bristol
BS5 6XX
Contct Us
VCa - Dlivring Sfr environmnt