Monthly Performance Report August 2012

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Transcript of Monthly Performance Report August 2012

Monthly Performance ReportU.S. Airlines

Flights during August 2012"

!!

Release Date: September 18, 2012!© 2012 Marks Systems Inc. All rights reserved.!

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2!

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Monthly Performance ReportU.S. Carriers, August 2012"

Section" Contents" Slide"

Introduction! Methodology! 4!

Glossary of Terms! Explanation of aviation terms used! 5!

Key Metrics! August 2012 By Carrier, Rankings! 6!

Airport Summaries! Top 5 Departures, Arrivals! 10!

Airport Deep-Dive of the Month! Analysis for PHX! 12!

Market Profile of the Month! LAX to Sydney! 14!

Individual Carrier Metrics! Summary & detail for individual carriers! 16!

3!

Contents"

To receive this report by email each month, please visit masflight.com"

Monthly Performance Report: August 2012"The masFlight Monthly Performance Report summarizes United States airline performance. !

"Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:!"(1)  Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater

share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers. !

(2)  Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights."

(3)  DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier. !

(4)  DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions. "

Introduction"

4!

Terms Used Italicized terms are the key definitions used !

Term" Definition"

CF% (Completion Factor)! The percent of flights scheduled that arrive at their destination!

D0%" Flights that depart from their origin by the scheduled departure time!

D15% (On-Time Departures)! Flights that depart from their origin within 15 minutes of the scheduled time!

A0%" Flights that arrive at their destination on or before scheduled arrival time!

A14% (On-Time Arrivals)! Flights that arrive at their destination within 14 minutes of schedule!

Gate Turn Time" The “on-gate” time between gate arrival and gate departure for a given aircraft!

Scheduled Gate Turn" Turn time defined by scheduled arrival to scheduled departure time!

Actual Gate Turn" Turn time defined by actual arrival to actual departure time!

Taxi-Out Time" Time from gate departure to runway takeoff!

Taxi-In Time" Time from runway landing to gate arrival!

Ground Delay Program" FAA delays for flights at departure airport for flights into a specific facility!

Definitions"

5!

U.S. Airline System Performance Metrics August 2012!

U.S. Airline Category"

Tracked Flights"

Departures" Arrivals"

Completed"CF%!

On Schedule"

D0%!On-time"

D15%"On Schedule"

A0%!On-time "A14%"

All U.S. Airlines" 758,890! 98.4%! 60.2%! 80.8%" 59.7%! 79.2%"

Mainline Airlines! 258,458! 98.8%! 60.2%! 81.9%" 60.9%! 80.1%"

Low Fare Airlines! 162,186! 99.4%! 51.6%! 79.4%" 57.9%! 79.3%"

Regionals ! 338,246! 97.5%! 64.5%! 80.7%" 59.6%! 78.6%"

All U.S. Airlines include all U.S. carriers tracked by masFlight!

Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways!

Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest!

Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin. "

Key Metrics"

6!

All Flights!

Key Metrics"

U.S. Carrier Summaries August 2012!

7!

Mainline Only! Regional Carriers!

(a) Mainline flights marketed by Continental and United are operated by United"Includes flights to, from and within North America only "

CF% = Completed Flights (not cancelled or diverted)!D15% = On-time Flight Departures!A14% = On-time Flight Arrivals!

Airline" Tracked" CF%" D15%" A14%"

American" 109,663 " 97.7! 81.0! 78.4!

Alaska" 26,448 " 99.3! 91.5! 91.3!

United" 177,720 " 98.0! 74.8! 74.1!

Delta" 175,698 " 98.0! 84.1! 82.4!

Frontier" 10,169 " 99.8! 83.7! 80.3!

US Airways" 97,833 " 98.2! 84.0! 79.5!

AirTran" 19,402 " 99.2! 87.9! 82.3!

JetBlue" 24,511 " 99.5! 75.9! 73.6!

Hawaiian" 7,009 " 100.0! 94.0! 91.6!

Southwest" 98,395 " 99.3! 78.3! 80.3!

Spirit" 7,261 " 99.9! 73.7! 70.8!

Virgin America" 5,236 " 99.8! 86.0! 84.1!

Tracked" CF%" D15%" A14%"

52,447" 97.6! 82.5! 80.8"

11,754" 99.1! 93.0! 93.7"

114,865" 97.7! 76.3! 75.0"

97,313" 97.0! 82.8! 80.9"

2,787" 99.4! 81.6! 76.2"

59,534" 97.7! 81.2! 76.5"

Tracked" CF%" D15%" A14%"

57,216 " 97.8! 79.6! 76.2!

14,694 " 99.5! 90.3! 89.4!

62,855 " 98.5! 72! 72.6!

78,385 " 99.4! 85.7! 84.1!

7,382 " 99.9! 84.4! 81.8!

38,299 " 99.1! 88.4! 84!

Top Ten Airlines by Marketing CarrierAugust 2012!

Arrivals at gate within 14 minutes of schedule (A14%)!Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.!

Excludes codeshare flights operated by other airlines. !

Key Metrics"

8!

Rank! Airline! On-Time Arrival Percentage!1! Hawaiian Airlines! 91.6%!2! Alaska! 91.3%!3! Virgin America! 84.1%!4! Delta Airlines! 82.4%!5! AirTran Airways! 82.3%!6! Frontier Airlines! 80.3%!6! Southwest Airlines! 80.3%!8! US Airways! 79.5%!9! American Airlines! 78.4%!

10! United Airlines! 74.1%!

Top Ten Airlines by Operating CarrierAugust 2012!

Arrivals at gate within 14 minutes of schedule (A14%)!Includes all flights operated by each carrier, including domestic and international operations to/from North America.!

Regional affiliate flying for different airlines is grouped under the regional airline.!

Key Metrics"

9!

Rank! Airline! On-Time Arrival Percentage!1! Horizon Air! 94.3%!2! Hawaiian Airlines! 91.6%!3! Alaska Airlines! 89.4%!4! Compass Airlines! 89.0%!5 ! Mesa Airlines! 85.5%!6 ! Comair! 84.4%!7! Virgin America! 84.1%!7 ! Delta! 84.1%!9! US Airways! 84.0%!

10 ! SkyWest! 83.6%!

Best Performing Major Airports by Departure Performance August 2012 (All Flights)!

Worst Performing Major Airports by Departure Performance"August 2012 (All Flights)!

For definitions, see notes at beginning of presentation.!

Best & Worst Airports: Departures"

Airport" Flights From:" CF%" D0%" D15%"SLC" Salt Lake City! 99.7%! 72.4%! 89.4%"MSP" Minneapolis/St. Paul! 99.3%! 74.9%! 88.8%"SEA" Seattle/Tacoma Int’l! 99.6%! 62.6%! 87.9%"PHX" Phoenix Sky Harbor! 99.6%! 61.0%! 84.4%"SAN" San Diego! 99.3%! 58.8%! 83.9%"

Airport" Flights From:" CF%" D0%" D15%"EWR" Newark Liberty Int’l! 96.6%! 44.3%! 68.1%"SFO" San Francisco Int’l! 98.5%! 48.1%! 72.2%"MIA" Miami Int’l! 96.2%! 50.3%! 72.3%"IAD" Washington Dulles! 97.7%! 50.1%! 73.7%"BWI" Baltimore/Washington! 98.8%! 46.9%! 74.0%"

10!

Best Performing Major Airports by Arrival Performance August 2012 (All Flights)!

Airport" Flights To:" A0%" A14%"SFO" San Francisco Int’l! 49.5%! 67.5%"EWR" Newark Liberty Int’l! 53.8%! 70.1%"FLL" Ft. Lauderdale/Hollywood! 49.0%! 71.3%"IAD" Washington Dulles! 54.9%! 74.1%"

MCO" Orlando Int’l! 51.6%! 74.7%"

Worst Performing Major Airports by Arrival Performance"August 2012 (All Flights)!

Airport" Flights To:" A0%" A14%"MSP" Minneapolis/St. Paul! 73.2%! 88.3%"SLC" Salt Lake City! 68.2%! 88.2%"SEA" Seattle/Tacoma Int’l! 70.2%! 86.9%"PHX" Phoenix Sky Harbor! 66.2%! 86.8%"DEN" Denver Int’l! 63.4%! 83.4%"

Best & Worst Airports: Arrivals"

11!For definitions, see notes at beginning of presentation.!

Airport of the Month: PHX"

By Category!PHX Departures! PHX Arrivals!

CF%! D0%! D15%" A0%! A14%"All Carriers Serving PHX" 99.6%! 61.1%! 84.4%" 66.4%! 86.9%"

Mainline Airlines" 99.8%! 71.9%! 89.4%" 69.5%! 89.0%"Low Fare Airlines" 99.4%! 36.5%! 74.2%" 60.0%! 81.9%"Regional Airlines" 99.4%! 77.8%! 90.2%" 70.0%! 90.3%"

Airport Deep-Dive of the Month: PHX"August 2012!

Marketing Carrier includes mainline and regional flights, excludes code shares! 12!

By Marketing Carrier! PHX Departures! PHX Arrivals!CF%! D0%! D15%" A0%! A14%"

US Airways" 99.7%! 74.5%! 90.4%" 72.0%! 91.5%"Southwest" 99.4%! 34.9%! 73.6%" 59.9%! 82.0%"

Delta" 100.0%! 81.4%! 91.7%" 67.9%! 85.0%"United" 99.4%! 57.5%! 81.0%" 59.0%! 79.2%"

American" 98.6%! 68.5%! 86.4%" 54.0%! 76.3%"Alaska" 100.0%! 85.8%! 95.5%" 66.5%! 93.8%"Frontier" 100.0%! 73.9%! 88.9%" 53.6%! 81.7%"AirTran" 98.8%! 77.2%! 89.9%" 64.6%! 74.7%"JetBlue" 100.0%! 56.5%! 72.6%" 59.7%! 74.2%"

Hawaiian" 100.0%! 87.1%! 96.8%" 48.4%! 80.6%"

Phoenix Sky Harbor International Airport"METHODOLOGY FOR GATE TURNS"

•  Identify valid gate turns by tracking inbound and outbound aircraft and gate assignments by flight number!

•  Exclude remain overnight (RON) and gates with two or more concurrent flight operations (e.g. non-jetway)!

ActualArrival"Time"

Sched.Arrival!Time!

Sched.Departure!

Time!

ActualDeparture"

Time"

9:50a! 10:00a! 10:45a! 11:00a!SCHEDULED GATE TURN (45 min)!

ACTUAL GATE TURN (70 min)"

EXAMPLE OF GATE TURN TIMES"

Airport of the Month: PHX"

13!

Airline" Scheduled Turn Time"

Actual"Turn Time"

American" 46.1! 47.5!AirTran" 51.7! 50.0!Alaska" 47.5! 45.0!Delta" 60.9! 64.9!

Frontier" 42.0! 39.4!JetBlue" 65.1! 65.2!United" 47.3! 54.7!

US Airways" 64.4! 68.8!Southwest " 36.8! 47.5!

Terminal "Scheduled Gate

Turn"Actual"

Gate Turn" 2! 47.3 ! 52.4 ! 3! 54.6 ! 56.8 !4 ! 54.3 ! 60.9 !

PHX ! 54.0 " 60.2 "

Market Profile of the Month: LAX – Sydney"Key LAX to Sydney Market Performance – Southbound!

August 2012!

Key Sydney to LAX Market Performance – Northbound!August 2012 !

14!

Market Profile: LAX to Sydney"

Route" CF%" D0%" D15%" A0%" A14%"LAX – Sydney" 100.0%! 27.9%! 64.0%! 47.9%! 81.0%!

Route" CF%" D0%" D15%" A0%" A14%"Sydney - LAX 99.3% 43.7% 86.6% 43.0% 76.8%

LAX – Sydney (cont’d)"

A14% Performance from LAX Sydney!August 2012!

Market Profile: LAX to Sydney"

On-Time Arrivals (A14%)"

15!

96.8%  

87.1%  

75.0%  

67.8%  

64.5%  

76.7%  

95.8%  

83.9%  

0.0%   20.0%   40.0%   60.0%   80.0%   100.0%   120.0%  

SYD-­‐LAX  

LAX-­‐SYD  

VA   UA   QF   DL  

Hub Performance!

Performance by Aircraft Type!

Key Market Performance!Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

ATL" 99.2   67.4   85.1   63.0   82.4   20.3  min  

MCO" 99.9   74.7   85.7   58.3   81.8   15.4  min  

BWI" 99.6   77.9   86.6   64.8   80.7   16.9  min  

MKE" 99.5   82.7   89.0   68.5   85.8   13.4  min  

Family" CF%" D0%" D15%" A0%" A14%"

Boeing 717" 99.1   77.2   88.0   63.0   82.4  

Boeing 737" 99.5   74.9   87.5   63.8   82.1  

Route" CF%" D0%" D15%" A0%" A14%"

ATL-­‐MCO   100.0   71.7   86.6   56.9   81.0  

MCO-­‐ATL   99.7   77.5   87.0   56.0   79.8  

LGA-­‐ATL   98.4   80.1   85.3   48.6   72.1  

ATL-­‐LGA   98.4   71.2   86.0   62.4   78.8  

FLL-­‐ATL   96.3   85.2   91.1   59.1   82.7  

ATL-­‐FLL   96.3   65.8   84.4   65.0   80.2  

TPA-­‐ATL   99.2   85.8   91.2   64.4   85.8  

ATL-­‐TPA   99.2   73.3   87.1   64.2   82.5  

MDW-­‐ATL   99.5   78.9   91.4   64.9   83.8  

ATL-­‐MDW   99.5   69.2   87.6   65.9   82.2  

Individual Carrier Metrics"

AirTran Airways Operations Performance August 2012: 99.2% completed, 87.9% on-time departures, 82.3% on-time arrivals!

16!

AirTran Airways A14% and CF% by Day"

Individual Carrier Metrics"On-­‐Time  Arriv

als  (A1

4)  P

erfo

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pletion Factor %"

All Marketed Flights!

17!

90.0%  

91.0%  

92.0%  

93.0%  

94.0%  

95.0%  

96.0%  

97.0%  

98.0%  

99.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

8/9/12  

8/10/12  

8/11/12  

8/12/12  

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8/15/12  

8/16/12  

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8/30/12  

8/31/12  

A14%   CF%  

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"DFW" 98.3   53.6   77.4   65.2   82.8   17.3  min  ORD" 98.5   59.1   78.7   67.0   81.9   17.7  min  MIA" 95.5   48.0   70.7   57.3   76.5   20.3  min  LAX" 99.2   72.9   88.3   69.7   85.4   17.6  min  LGA" 95.2   74.6   84.8   67.8   81.9   28.0  min  JFK" 97.8   63.8   79.5   68.4   81.2   28.4  min  

Family" CF%" D0%" D15%" A0%" A14%"Boeing 737" 97.5   59.1   81.5   54.9   77.3  Boeing 757" 97.1   52.9   75.6   53.2   73.2  Boeing 767" 97.6   54.6   76.0   53.9   70.5  Boeing 777" 98.7   48.1   77.7   49.7   67.9  

ATR-72 Prop" 94.9   72.1   81.0   59.0   79.0  CRJ-700" 97.3   67.0   81.6   62.2   80.0  

ERJ-135/140/145" 97.8   68.5   82.7   62.3   81.1  MD-80 Series" 98.1   59.6   80.1   55.7   77.8  

Operator" CF%" D0%" D15%" A0%" A14%"

American" 97.8   57.8   79.6   54.8   76.2  

American Eagle" 97.6   68.1   82.3   64.1   81.4  

Chautauqua" 98.6   70.8   85.1   42.3   76.2  

Executive" 94.9   72.1   81.0   59.0   79.0  

Hub Performance! Mainline & Express!

Performance by Aircraft Type!Route" CF%" D0%" D15%" A0%" A14%"

DFW-­‐LAX   98.8   42.9   77.8   58.9   79.8  LAX-­‐DFW   98.1   63.9   86.5   52.9   82.4  ORD-­‐DFW   98.0   51.8   77.9   66.8   80.8  DFW-­‐ORD   98.9   46.8   72.8   52.1   72.8  LGA-­‐ORD   96.6   72.5   82.8   74.3   81.1  ORD-­‐LGA   96.0   53.7   77.5   65.6   80.0  AUS-­‐DFW   98.9   71.6   85.2   70.4   84.1  DFW-­‐AUS   98.6   48.9   72.9   39.3   67.8  DFW-­‐LGA   96.4   47.3   80.9   60.9   81.1  LGA-­‐DFW   96.3   74.5   87.5   69.0   82.0  

Key Market Performance!

Individual Carrier Metrics"

American Airlines Operations Performance August 2012: 97.7% completed, 81.0% on-time departures, 78.4% on-time arrivals!

18!

American Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

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All Marketed Flights!

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80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

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8/31/12  

A14%   CF%  

Alaska Airlines Operations Performance August 2012: 99.3% completed, 91.5% on-time departures, 91.3% on-time arrivals!

Hub Performance! Mainline & Express!

Performance by Aircraft Type! Key Market Performance!

Family" CF%" D0%" D15%" A0%" A14%"

Boeing 737" 99.6   75.9   90.8   72.9   89.9  

B737 Combi" 97.2   66.1   83.6   63.1   82.4  

CRJ-700" 99.5   86.8   95.6   85.3   95.9  

Q400" 99.3   72.2   93.4   80.5   94.3  

Saab 340" 84.4   44.8   61.0   27.9   44.2  

Operator" CF%" D0%" D15%" A0%" A14%"

Alaska" 99.5   75.2   90.3   72.2   89.4  

Horizon" 99.3   72.2   93.4   80.5   94.3  

SkyWest" 99.5   86.8   95.6   85.3   95.9  

PenAir" 84.4   44.8   61.0   27.9   44.2  

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

SEA" 99.5   72.7   92.5   80.8   93.3   12.5  min  

PDX" 99.7   78.2   92.5   83.8   94.9   9.4  min  

ANC" 97.8   77.0   91.1   69.2   85.2   12.6  min  

Route" CF%" D0%" D15%" A0%" A14%"SEA-­‐PDX   99.4   73.2   96.2   82.3   96.1  PDX-­‐SEA   99.6   80.9   94.4   87.4   95.5  ANC-­‐SEA   99.5   78.6   94.6   69.4   93.7  SEA-­‐ANC   99.3   71.2   89.9   77.0   92.0  SEA-­‐GEG   98.4   74.6   93.1   83.6   94.3  GEG-­‐SEA   98.3   82.8   94.7   85.6   95.5  SEA-­‐LAX   99.7   72.1   93.9   63.6   90.0  LAX-­‐SEA   99.7   81.4   94.8   85.7   95.1  BOI-­‐SEA   100.0   77.5   92.6   82.8   93.4  SEA-­‐BOI   100.0   66.4   93.9   68.0   93.9  

Individual Carrier Metrics"

20!

Alaska Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

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All Marketed Flights!

21!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

102.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

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A14%   CF%  

Hub Performance! Mainline & Express!

Performance by Aircraft Type! Key Market Performance!Family" CF%" D0%" D15%" A0%" A14%"

Airbus 319/320" 99.2   71.6   87.6   71.1   86.5  

Airbus 330" 99.5   63.5   84.4   61.4   79.4  

Boeing 737" 99.6   68.0   86.2   72.8   86.4  

Boeing 747" 99.0   68.9   86.6   62.3   82.4  

Boeing 757" 99.7   65.0   85.5   64.2   83.4  

Boeing 767" 99.6   67.5   84.9   66.7   82.6  

Boeing 777" 99.6   75.5   90.4   68.6   84.5  

CRJ Series" 97.1   68.4   81.9   63.5   80.7  

DC-9-50" 99.0   65.4   79.1   59.8   78.4  

EMB-120" 97.8   77.5   91.7   67.5   90.1  

EMB-170/175" 96.7   78.1   88.8   67.3   85.1  

ERJ-145" 94.4   65.7   80.2   47.9   71.2  

MD-88" 99.2   70.4   85.8   66.0   83.3  

MD-90" 99.1   67.7   84.3   68.6   84.5  

Operator" CF%" D0%" D15%" A0%" A14%"Delta" 99.4   68.4   85.7   67.3   84.1  

Pinnacle" 95.4   63.0   77.3   58.4   75.4  ExpressJet" 97.7   66.6   79.2   64.4   79.1  

SkyWest" 99.5   81.1   92.7   71.4   91.4  Compass" 99.0   80.9   91.1   74.0   89.0  Comair" 97.9   65.5   86.2   63.8   84.4  

Shuttle America" 93.6   74.1   85.4   57.8   79.5  Chautauqua" 94.4   65.7   80.2   47.9   71.2  

GoJet" 92.4   64.7   77.4   55.1   73.0  

Route" CF%" D0%" D15%" A0%" A14%"ATL-­‐LGA   98.3   57.6   83.2   64.7   77.9  LGA-­‐ATL   98.3   66.0   83.9   39.2   66.8  DCA-­‐ATL   98.9   74.6   88.2   64.3   83.5  ATL-­‐MCO   99.6   53.1   79.4   59.3   77.3  MCO-­‐ATL   99.6   68.5   84.5   53.2   82.0  ATL-­‐DCA   98.9   69.1   83.5   72.2   85.6  BOS-­‐LGA   93.4   87.8   95.4   51.8   84.8  LGA-­‐BOS   93.6   82.3   91.2   58.1   85.9  TPA-­‐ATL   99.7   74.8   86.6   65.6   82.4  ATL-­‐TPA   100.0   59.6   82.4   65.9   80.3  

Individual Carrier Metrics"

Delta Air Lines Operations Performance August 2012: 98.0% completed, 84.1% on-time departures, 82.4% on-time arrivals!

22!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"ATL" 98.9   62.0   80.0   62.7   81.9   20.6  min  DTW" 97.9   60.2   78.4   65.5   82.1   19.8  min  MSP" 99.3   77.1   89.6   77.6   90.7   17.4  min  SLC" 99.7   76.6   91.1   72.4   91.5   18.7  min  LGA" 94.0   64.0   79.0   55.9   76.2   32.6  min  JFK" 95.7   56.9   74.2   60.8   76.7   36.3  min  MEM" 98.2   74.7   85.7   68.6   85.9   18.0  min  CVG" 97.9   72.2   86.2   73.7   86.4   13.9  min  

Delta Air Lines A14% and CF% by Day"

Individual Carrier Metrics"O

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All Marketed Flights!

23!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

102.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

8/9/12  

8/10/12  

8/11/12  

8/12/12  

8/13/12  

8/14/12  

8/15/12  

8/16/12  

8/17/12  

8/18/12  

8/19/12  

8/20/12  

8/21/12  

8/22/12  

8/23/12  

8/24/12  

8/25/12  

8/26/12  

8/27/12  

8/28/12  

8/29/12  

8/30/12  

8/31/12  

A14%   CF%  

Hub Performance! Mainline & Express!

Performance by Aircraft Type! Key Market Performance!

Family" CF%" D0%" D15%" A0%" A14%"

A318/319/320" 99.9   58.4   84.4   53.2   81.8  

EMB-170/190" 99.4   61.5   81.3   46.7   76.3  

ERJ-135" 100.0   71.3   90.7   39.8   74.1  

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

DEN" 99.9   50.4   81.0   57.3   83.8   13.5  min  

MKE" 99.2   74.1   87.8   51.0   80.4   13.0  min  

MCI" 99.1   65.0   81.4   36.4   65.9   12.5  min  

Route" CF%" D0%" D15%" A0%" A14%"LAS-­‐DEN   99.5   68.8   88.4   65.6   85.2  DEN-­‐LAS   100.0   53.2   88.4   60.0   85.8  DFW-­‐DEN   99.4   71.8   85.6   59.7   83.4  DEN-­‐DFW   100.0   51.1   82.1   51.6   78.3  SEA-­‐DEN   100.0   65.3   89.6   59.5   88.4  DEN-­‐SEA   100.0   57.2   86.7   60.7   86.1  PDX-­‐DEN   100.0   65.8   87.7   62.6   87.7  DEN-­‐PDX   100.0   45.5   84.4   48.1   81.8  SLC-­‐DEN   100.0   72.7   86.0   70.0   86.7  DEN-­‐SLC   100.0   54.7   81.3   60.0   80.7  

Operator" CF%" D0%" D15%" A0%" A14%"

Frontier" 99.9! 58.4! 84.4! 53.2! 81.8!

Republic" 99.4! 61.5! 81.3! 46.7! 76.3!

Chautauqua" 100.0! 71.3! 90.7! 39.8! 74.1!

Individual Carrier Metrics"

Frontier Airlines Operations Performance August 2012: 99.8% completed, 83.7% on-time departures, 80.3% on-time arrivals!

24!

Frontier Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

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All Marketed Flights!

25!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

8/9/12  

8/10/12  

8/11/12  

8/12/12  

8/13/12  

8/14/12  

8/15/12  

8/16/12  

8/17/12  

8/18/12  

8/19/12  

8/20/12  

8/21/12  

8/22/12  

8/23/12  

8/24/12  

8/25/12  

8/26/12  

8/27/12  

8/28/12  

8/29/12  

8/30/12  

8/31/12  

A14%   CF%  

Focus City Performance!

Performance by Aircraft Type!

Key Market Performance!Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

JFK" 99.6   56.5   73.1   59.0   74.3   26.0  min  

BOS" 99.6   56.3   76.0   63.9   76.9   19.1  min  

MCO" 99.7   55.8   74.0   52.2   72.4   18.3  min  

FLL" 99.8   50.7   69.9   45.5   67.7   18.3  min  

SJU" 99.4   54.0   77.7   59.6   77.7   13.5  min  

LGB" 99.8   64.2   83.5   68.6   85.2   13.0  min  

Family" CF%" D0%" D15%" A0%" A14%"

Airbus A320" 99.7   55.6   75.3   54.6   73.0  

EMB-190" 99.2   64.2   76.9   59.9   74.7  

Route" CF%" D0%" D15%" A0%" A14%"

JFK-­‐MCO   100.0   55.3   73.0   52.7   68.5  

MCO-­‐JFK   99.7   53.2   71.4   57.5   71.8  

BOS-­‐DCA   99.7   66.1   79.1   55.5   76.7  

DCA-­‐BOS   100.0   74.5   83.1   73.8   80.1  

BUF-­‐JFK   100.0   73.8   79.6   66.9   80.7  

JFK-­‐BUF   100.0   61.1   71.6   61.5   72.4  

FLL-­‐JFK   99.6   40.6   66.5   52.7   69.0  

JFK-­‐FLL   100.0   55.4   76.3   43.3   70.0  

SJU-­‐JFK   100.0   47.4   73.0   55.2   74.8  

JFK-­‐SJU   100.0   51.3   67.4   56.1   70.4  

Individual Carrier Metrics"

JetBlue Airways Operations Performance August 2012: 99.5% completed, 75.9% on-time departures, 73.6% on-time arrivals!

26!

JetBlue Airways A14% and CF% by Day"

Individual Carrier Metrics"O

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All Marketed Flights!

27!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

30.0%  

40.0%  

50.0%  

60.0%  

70.0%  

80.0%  

90.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

8/9/12  

8/10/12  

8/11/12  

8/12/12  

8/13/12  

8/14/12  

8/15/12  

8/16/12  

8/17/12  

8/18/12  

8/19/12  

8/20/12  

8/21/12  

8/22/12  

8/23/12  

8/24/12  

8/25/12  

8/26/12  

8/27/12  

8/28/12  

8/29/12  

8/30/12  

8/31/12  

A14%   CF%  

Focus City Performance!

Performance by Aircraft Type!

Key Market Performance!

Route" CF%" D0%" D15%" A0%" A14%"

HOU-­‐DAL   96.6   36.9   77.6   54.7   78.7  

DAL-­‐HOU   96.5   44.8   83.6   60.2   84.9  

OAK-­‐BUR   98.5   37.6   80.8   31.8   80.3  

BUR-­‐OAK   98.0   59.4   84.9   66.0   86.1  

LAS-­‐PHX   97.7   43.2   80.6   59.2   81.4  

DAL-­‐SAT   99.2   51.2   83.4   64.4   85.8  

PHX-­‐LAS   97.6   50.7   82.8   65.7   81.5  

SAT-­‐DAL   99.2   64.9   86.5   72.8   87.6  

LAS-­‐SAN   99.7   38.3   76.3   54.2   80.2  

SAN-­‐LAS   99.7   39.2   78.2   54.1   79.3  

Individual Carrier Metrics"

Southwest Airlines Operations Performance August 2012: 99.3% completed, 78.3% on-time departures, 80.3% on-time arrivals!

28!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

MDW" 99.7   34.3   72.0   62.0   82.5   11.3  min  

LAS" 99.5   36.0   72.0   61.5   82.5   13.1  min  

BWI" 99.3   31.7   67.3   54.5   77.3   13.8  min  

PHX" 99.4   34.9   73.6   59.9   82.0   10.7  min  

DEN" 99.8   32.1   73.7   61.9   84.0   12.9  min  

DAL" 98.6   42.0   83.2   64.4   84.4   9.8  min  

Family" CF%" D0%" D15%" A0%" A14%"733" 99.1! 41.8! 76.7! 53.9! 78.3!735" 99.4! 42.7! 76.2! 52.8! 76.7!737" 99.3 44.9 79.3 59.5 81.4 738" 100.0! 16.7! 70.4! 50.8! 76.4!

Southwest Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

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All Marketed Flights!

29!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

8/9/12  

8/10/12  

8/11/12  

8/12/12  

8/13/12  

8/14/12  

8/15/12  

8/16/12  

8/17/12  

8/18/12  

8/19/12  

8/20/12  

8/21/12  

8/22/12  

8/23/12  

8/24/12  

8/25/12  

8/26/12  

8/27/12  

8/28/12  

8/29/12  

8/30/12  

8/31/12  

A14%   CF%  

Focus City Performance!

Performance by Aircraft Type!

Key Market Performance!

Route" D0%" D15%" A0%" A14%"

FLL-­‐LGA   36.1   60.5   41.2   61.3  

LGA-­‐FLL   65.0   80.8   30.8   57.5  

ACY-­‐MCO   67.7   81.7   50.5   78.5  

MCO-­‐ACY   71.0   74.2   63.4   75.3  

LAS-­‐LAX   62.4   75.3   53.8   71.0  

ORD-­‐MSP   60.9   72.8   45.7   66.3  

MSP-­‐ORD   67.7   82.8   64.5   75.3  

ORD-­‐LAS   59.1   77.4   69.9   75.3  

LAS-­‐ORD   64.5   67.7   52.2   59.8  

LAX-­‐LAS   74.2   89.2   73.1   90.3  

Individual Carrier Metrics"

Spirit Airlines Operations Performance August 2012: 73.7% on-time departures, 70.8% on-time arrivals!

30!

Airport" D0%" D15%" A0%" A14%" Taxi-Out"

FLL" 45.6   65.6   43.8   66.7   16.7  min  

ORD" 58.4   71.1   55.3   67.6   17.1  min  

DTW" 62.6   80.0   50.6   71.3   16.0  min  

Family" D0%" D15%" A0%" A14%"

319" 61.1   75.2   55.9   73.0  

320" 52.9   70.0   46.0   66.8  

321" 64.9   82.0   48.3   74.1  

Spirit Airlines A14% and CF% by Day"

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31!

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

8/9/12  

8/10/12  

8/11/12  

8/12/12  

8/13/12  

8/14/12  

8/15/12  

8/16/12  

8/17/12  

8/18/12  

8/19/12  

8/20/12  

8/21/12  

8/22/12  

8/23/12  

8/24/12  

8/25/12  

8/26/12  

8/27/12  

8/28/12  

8/29/12  

8/30/12  

8/31/12  

A14%  

Hub Performance! Mainline & Express!

Performance by Aircraft Type!

Key Market Performance!Route" CF%" D0%" D15%" A0%" A14%"

SFO-­‐ORD   97.0   29.6   65.0   42.2   66.5  SFO-­‐LAX   98.1   34.1   65.3   41.3   65.7  ORD-­‐SFO   98.3   29.2   60.0   55.7   71.0  EWR-­‐ORD   95.1   41.2   69.2   62.2   74.2  ORD-­‐EWR   95.2   36.4   63.8   52.8   69.7  LAX-­‐SFO   98.7   29.5   60.5   34.9   59.9  LGA-­‐ORD   94.1   56.0   80.8   68.7   80.3  ORD-­‐CLE   98.8   44.1   71.0   45.5   69.3  DCA-­‐ORD   95.3   43.3   70.6   56.2   70.4  CLE-­‐ORD   98.8   61.4   80.1   56.0   77.1  

Individual Carrier Metrics"

United Airlines Operations Performance August 2012: 98.0% completed, 74.8% on-time departures, 74.1% on-time arrivals!

32!* A330 Operated by Aer Lingus IAD-MAD!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"IAH" 98.1   44.0   69.7   60.6   77.0   18.3  min  ORD" 98.9   44.4   75.7   62.8   80.8   16.8  min  EWR" 96.2   38.2   64.2   54.3   69.9   24.3  min  DEN" 99.3   52.4   78.9   65.8   83.1   16.1  min  SFO" 98.2   37.5   66.1   47.9   66.7   20.8  min  IAD" 97.5   45.8   70.6   55.5   74.0   19.5  min  LAX" 99.0   46.3   74.5   58.6   77.3   18.6  min  CLE" 98.8   61.5   77.3   57.4   75.9   13.6  min  

Family" CF%" D0%" D15%" A0%" A14%"A319/320" 97.7   47.3   73.6   58.1   74.6  

Airbus A330*" 98.1   47.5   83.6   72.5   88.2  

Boeing 737" 99.1   38.0   73.1   52.2   73.3  

Boeing 747" 98.2   32.5   64.5   38.7   58.8  

Boeing 757" 98.6   37.6   69.0   50.7   70.6  

Boeing 747" 97.8   36.4   69.4   54.2   71.8  

Boeing 777" 98.3   36.7   69.3   45.8   67.1  

ATR-72 Prop" 99.1   93.5   97.5   90.6   96.4  

CRJ-200/700" 98.6   60.6   81.1   57.9   79.4  

Dash-8-200" 94.9   52.1   67.2   50.5   66.7  

EMB-120" 97.4   53.0   71.7   50.4   70.7  

EMB-170" 96.2   62.2   81.1   56.7   77.5  

ERJ-145" 97.8   56.0   74.8   56.7   74.0  

Saab 340" 94.4   49.5   60.4   38.1   55.8  

Operator" CF%" D0%" D15%" A0%" A14%"United" 98.5   40.4   72.0   53.2   72.6  

ExpressJet" 97.6   56.1   74.7   57.4   74.1  

Skywest" 98.7   58.7   79.7   56.1   78.3  

Shuttle America" 96.2   62.2   81.1   56.7   77.5  

CommutAir" 94.7   54.7   64.8   50.2   64.4  

GoJet" 98.5   60.2   78.6   55.0   75.2  

Trans States" 98.0   51.8   72.4   49.9   70.0  

Mesa" 97.9   64.7   81.1   65.6   80.9  

Chautauqua" 98.6   62.6   80.7   48.8   76.6  

Silver Airways" 94.4   49.5   60.4   38.1   55.8  

Colgan" 94.4   48.5   71.3   51.8   70.1  

Republic" 99.6   42.9   73.1   47.6   74.0  

Cape Air" 99.1   93.5   97.5   90.6   96.4  

Aer Lingus" 98.1   47.5   83.6   72.5   88.2  

United Airlines A14% and CF% by Day"

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All Marketed Flights!

33!

90.0%  

91.0%  

92.0%  

93.0%  

94.0%  

95.0%  

96.0%  

97.0%  

98.0%  

99.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

8/9/12  

8/10/12  

8/11/12  

8/12/12  

8/13/12  

8/14/12  

8/15/12  

8/16/12  

8/17/12  

8/18/12  

8/19/12  

8/20/12  

8/21/12  

8/22/12  

8/23/12  

8/24/12  

8/25/12  

8/26/12  

8/27/12  

8/28/12  

8/29/12  

8/30/12  

8/31/12  

A14%   CF%  

Hub Performance! Mainline & Express!

Performance by Aircraft Type! Key Market Performance!Family" CF%" D0%" D15%" A0%" A14%"

Airbus A319/320/321" 99.3   71.8   89.1   64.8   84.8  Airbus A330" 99.9   67.4   85.0   66.4   80.0  Boeing 737" 99.3   67.8   86.3   61.0   81.7  Boeing 757" 99.3   65.7   84.4   63.4   79.9  Boeing 767" 98.7   61.3   79.5   60.3   74.9  CRJ Series" 97.9   65.7   81.8   54.8   77.3  

Dash 8-100/300" 96.9   55.5   77.5   54.4   75.4  EMB-170/175/190" 97.8   73.3   84.2   60.3   78.4  

ERJ-145" 97.6   65.4   82.6   42.7   70.4  

Route" CF%" D0%" D15%" A0%" A14%"PHL-­‐BOS   98.2   76.1   87.5   72.0   81.6  BOS-­‐PHL   99.0   82.8   89.7   77.9   87.6  DCA-­‐LGA   94.7   64.1   83.4   67.2   81.2  LGA-­‐DCA   94.4   75.7   86.3   58.3   77.9  LGA-­‐BOS   92.0   91.5   94.9   86.9   93.3  BOS-­‐LGA   93.1   90.4   92.9   84.4   92.1  DCA-­‐BOS   98.3   73.0   86.6   70.3   82.0  BOS-­‐DCA   98.3   82.7   91.2   65.2   84.4  PHL-­‐LGA   95.4   51.8   69.0   45.0   64.2  LGA-­‐PHL   94.0   54.0   71.6   45.5   61.2  

Individual Carrier Metrics"

US Airways Operations Performance August 2012: 98.2% completed, 84.0% on-time departures, 79.5% on-time arrivals!

34!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

CLT" 98.8   62.7   84.0   62.7   84.2   19.0  min  

PHL" 97.5   60.2   78.3   57.2   75.7   23.0  min  

PHX" 99.7   74.5   90.4   72.0   91.5   18.2  min  

DCA" 97.5   55.4   76.3   52.0   75.2   23.2  min  

Operator" CF%" D0%" D15%" A0%" A14%"US Airways" 99.1   71.3   88.4   64.9   84.0  

Air Wisconsin" 97.1   58.1   74.7   45.6   68.5  Piedmont" 96.9   55.5   77.5   54.4   75.4  Republic" 98.1   71.5   82.8   56.6   76.6  

PSA" 97.9   62.0   82.5   55.0   79.1  Mesa" 99.2   78.4   90.6   67.4   87.7  

Skywest" 98.8   86.3   94.2   70.1   91.1  Chautauqua" 97.5   62.0   80.9   33.7   66.0  Trans States" 98.1   80.1   90.1   80.9   89.3  

US Airways A14% and CF% by Day"

Individual Carrier Metrics"O

n-Ti

me

Arr

ival

s (A

14) P

erfo

rman

ce"

Com

pletion Factor %"

All Marketed Flights!

35!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

8/9/12  

8/10/12  

8/11/12  

8/12/12  

8/13/12  

8/14/12  

8/15/12  

8/16/12  

8/17/12  

8/18/12  

8/19/12  

8/20/12  

8/21/12  

8/22/12  

8/23/12  

8/24/12  

8/25/12  

8/26/12  

8/27/12  

8/28/12  

8/29/12  

8/30/12  

8/31/12  

A14%   CF%  

Focus City Performance!

Performance by Aircraft Type!

Key Market Performance!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

SFO" 99.9   67.6   88.6   63.8   78.8   14.7  min  

LAX" 99.8   60.4   86.8   66.6   87.6   12.1  min  

JFK" 100.0   53.8   82.2   50.9   80.3   26.8  min  

BOS" 99.5   62.6   87.4   55.7   88.2   16.9  min  

Route" CF%" D0%" D15%" A0%" A14%"

LAX-­‐SFO   99.6   59.4   74.7   62.9   73.0  

SFO-­‐LAX   100.0   67.1   88.4   70.7   88.0  

SFO-­‐LAS   100.0   70.1   87.2   56.0   82.5  

LAS-­‐SFO   100.0   45.3   67.9   54.3   67.9  

JFK-­‐LAX   100.0   55.1   81.6   53.0   82.2  

LAX-­‐JFK   100.0   59.3   92.4   49.4   81.5  

JFK-­‐SFO   100.0   51.3   80.5   70.8   82.5  

SFO-­‐JFK   100.0   66.9   88.7   53.6   84.8  

SFO-­‐SAN   100.0   72.8   87.8   72.1   88.4  

SFO-­‐SEA   100.0   62.4   88.6   72.5   86.6  

Individual Carrier Metrics"

Virgin America Operations Performance August 2012: 99.8% completed, 86.0% on-time departures, 84.1% on-time arrivals!

36!

Family" CF%" D0%" D15%" A0%" A14%"

319" 99.7   66.7   88.2   63.7   84.8  

320" 99.9   62.1   85.4   64.2   84.0  

Virgin America A14% and CF% by Day"

Individual Carrier Metrics"O

n-Ti

me

Arr

ival

s (A

14) P

erfo

rman

ce"

Com

pletion Factor %"

All Marketed Flights!

37!

90.0%  

92.0%  

94.0%  

96.0%  

98.0%  

100.0%  

50.0%  

55.0%  

60.0%  

65.0%  

70.0%  

75.0%  

80.0%  

85.0%  

90.0%  

95.0%  

100.0%  

8/1/12  

8/2/12  

8/3/12  

8/4/12  

8/5/12  

8/6/12  

8/7/12  

8/8/12  

8/9/12  

8/10/12  

8/11/12  

8/12/12  

8/13/12  

8/14/12  

8/15/12  

8/16/12  

8/17/12  

8/18/12  

8/19/12  

8/20/12  

8/21/12  

8/22/12  

8/23/12  

8/24/12  

8/25/12  

8/26/12  

8/27/12  

8/28/12  

8/29/12  

8/30/12  

8/31/12  

A14%   CF%  

Notes & Methods"

Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources. !!Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.!!masFlight is a registered trademark of Marks Systems Inc.!Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved!!For more information, please contact:!Edmund Otubuah"Director of Aviation Products"edmund@masflight.com!

38!

Methodology"

masFlight, a Marks Systems product, is an analytics platform focused on aviation operations. We integrate multiple data sources to create reliable, end-to-end records for 82,000+ global flight operations daily. !!

About masFlight and Marks Systems"

masFlight data can be used to gain insight to aviation operations questions through improved competitive environment context and transparency. !

masFlight goes far beyond U.S. DOT and typical FLIFO data sets. We collect and consolidate operational data for virtually all U.S. carriers and for many global airlines, allowing apples-to-apples comparisons.! !We link contextual information including published schedules, weather, airport configuration, and fleet registries to individual flights, allowing analysts to focus queries on relevant metrics or constraints.! !We are a team of experienced aviation operations analysts who understand the importance of data integrity and accuracy. We multi-source our information and extensively validate and reconcile new data.!!Our portfolio of solutions makes accessing masFlight data easy. !

•  Web application!•  Direct cloud SQL access!•  Reports & dashboards!•  Custom data requests!•  Consulting solutions!

Marks Systems is a privately held company based in the Washington, DC area."!!Marks Systems Inc.!4833 Rugby Avenue!Suite 301!Bethesda, MD 20814!(888) 809-2750 Toll-Free!!www.masflight.com!!Press Contact:"media@markssystems.com!!!

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