Post on 07-Apr-2018
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Module 3. Team LeadershipModule 3. Team LeadershipModule 3. Team LeadershipModule 3. Team Leadership
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What is a Team?What is a Team?
A Team Is Any Group Of People
Who Must Significantly Relate WithEach Other In Order To Accomplish
Shared Ob ectives
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TeambuildingTeambuilding
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Stages in the LifeStages in the Life
of a Groupof a Group
GDI Development (Pty)
Ltd
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Characteristics ofCharacteristics of
Excellent TeamsExcellent Teams
Clear mission
Informal atmosphere
Lots of discussion
Active listening
Trust and openness
Disagreement is okay
Criticism is issue-oriented, never personal
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Consensus is the norm
Effective leadership
Clarity of assignment
Shared values and norms of behaviour
Characteristics ofCharacteristics of
ExcellentExcellent TeamsTeams
Commitment
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Barriers to EffectiveBarriers to Effective
TeamworkTeamwork
Individual Loyalty Rests Elsewhere
Unclear Goals
Conflict Between Team and Individual Goals
Members Allowed to Opt Out
Cliques form for Protection
Poor use of Time
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Benefits ofBenefits of
an Effective Teaman Effective Team Trust and Loyalty
Achievement
Good Communication
Clear Roles
Clear Expectations
Positive attitude to others Objectives
Decreased Conflict
Less Wastage
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How to Create a GoodHow to Create a Good
Atmosphere?Atmosphere?
Have a Commitment to goals
Showing a genuine interest in other team members Confronting conflict
Listening empathetically
Practice inclusive decision making
Valuing individual differences
Contributing ideas freely
Providing feedback on team performance
Celebrating accomplishments
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About The BossAbout The BossTHE BOSS DRIVES; the leader coaches.
The boss wants power; the leader, good will.
The boss creates fear; the leader builds pride.The boss says I; the leader says We.
The boss places blame; the leader solves the problem.
The boss knows how; the leader shows how.
The boss uses people; the leader serves others.The boss preaches; the leader teaches.
The boss takes credit; the leader gives credit.
The boss commands; the leader asks.
The boss says Go; the leader says Lets go.
- William J. Stewart
Author and educator
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Fundamentals of Embracing Diversity IncludeFundamentals of Embracing Diversity Include::
Respect Tolerance
Flexibility
GDI Development (Pty)Ltd
Self-awareness Empathy
Patience
Humour
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Organisation ChallengeOrganisation Challenge
Lack of confidence between subgroups
Prejudices and stereotypes
Poor teamwork
Decreased productivity Intergroup conflict
High staff turnover
Unhealthy competition
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Diversity BenefitsDiversity Benefits
Enables a wide range of views to be present in an
organization, including views that might challengethe status quo from all sides.
Focuses and strengthens an organizations core
values.
Is instrumental in organizational change.
Stimulates social, economic, intellectual, and
emotional growth.
Helps an organization understand its place in the
global community.
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The Generation GapThe Generation Gap
GenerationGeneration Year of BirthYear of Birth
GIGI 1900s1900s 1920s1920s
enen ss ss
BoomersBoomers 1940s1940s 1960s1960s
XersXers 1960s1960s 1980s1980s
MillennialMillennial 1980s1980s 2000s2000s
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The Generation Gap ModelThe Generation Gap Model
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SilentSilent
GDI Development (Pty)Ltd
Codrington and Marshall-Grant
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BoomersBoomers
GDI Development (Pty)Ltd
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XX ersers
GDI Development (Pty)Ltd
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MillennialMillennial
GDI Development (Pty)Ltd
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Generation YGeneration Y
AttitudeAttitude: Let's make the world a better place: Let's make the world a better place
LikesLikes: Shopping, labels, family, friends, the: Shopping, labels, family, friends, theenvironment, technologyenvironment, technology
, ,, ,
ostentationostentation
HeroesHeroes: Nelson Mandela, Princess Diana, the: Nelson Mandela, Princess Diana, the
Dalai Lama, Bono, Harry Potter, Barney,Dalai Lama, Bono, Harry Potter, Barney,Desmond TutuDesmond Tutu
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Generational recruiting:Generational recruiting:
Baby BoomersBaby Boomers
CareerCareer advancementadvancement isis of of keykey importance,importance, asas areare
promotionalpromotional opportunitiesopportunities andand thethe chancechance toto makemake aa realreal
impactimpact.. ThisThis isis aa generationgeneration thatthat isis desperatedesperate toto dodosomethingsomething meaningfulmeaningful beforebefore theythey retireretire.. TheyThey wantwant toto bebe
rememberedremembered andand areare enticedenticed byby opportunitiesopportunities toto dodo
some ngsome ng s gn cans gn can .. erer emem secur ysecur y anan career career
opportunities,opportunities, upwardupward mobility,mobility, andand statusstatus.. MoneyMoney isis aa
minorminor enticemententicement andand theythey areare notnot focusedfocused onon "doing"doing theirtheir
ownown thing"thing" asas muchmuch asas onon gaininggaining somesome sortsort ofof statusstatus
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Generational recruiting:Generational recruiting:
GenerationGenerationXX ThisThis isis thethe generationgeneration thatthat isis skepticalskeptical ofof anyany offersoffers ofof
securitysecurity oror longlong--termterm commitmentscommitments.. LeadersLeaders areare suspectsuspect
andand cynicismcynicism commoncommon.. TheyThey willwill leaveleave youyou forfor aa nickel,nickel, asasthethe sayingsaying goesgoes.. OfferOffer themthem money,money, stockstock options,options, andand thethe
chancechance toto dodo whatwhat theythey wantwant toto dodo.. TheyThey areare excitedexcited byby
pro ecpro ec wor wor anan yy ee c ancec ance oo earnearn asease onon w aw a
theythey dodo ratherrather thanthan onon whatwhat aa bossboss sayssays theythey shouldshould earnearn..
TheyThey areare toto thethe pointpoint andand expectexpect toto bebe treatedtreated thatthat way,way,
tootoo.. Don'tDon't bebe tootoo diplomaticdiplomatic oror trytry toto getget themthem excitedexcited
becausebecause ofof whowho theythey willwill bebe workingworking forfor
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Generational recruiting:Generational recruiting:
MillenialsMillenials ThisThis isis aa generationgeneration thatthat valuesvalues balancebalance andand moderationmoderation..
TheyThey wantwant timetime toto bebe withwith familyfamily andand friendsfriends.. TheyThey areare
conformistsconformists andand teamteam playersplayers moremore thanthan anyany otherothergenerationgeneration.. And,And, theythey showshow respectrespect toto leadersleaders andand wantwant
someonesomeone toto looklook upup toto.. OfferOffer themthem flexibleflexible schedules,schedules, lotslots ofof
pay)pay) toto traveltravel oror dodo communitycommunity serviceservice.. LetLet themthem workwork forforWWIIWWII oror seniorsenior babybaby boomersboomers thatthat theythey respectrespect.. HonorHonor theirtheir
parentsparents thisthis generationgeneration actuallyactually listenslistens toto themthem
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Role of a Leader in a TeamRole of a Leader in a Team
MentorMentor Know Yourself and OthersKnow Yourself and Others
FacilitatorFacilitator Dealing with OthersDealing with Others
ManagerManager Working with OthersWorking with Others
ProducerProducer Providing Quality ServicesProviding Quality Services
DirectorDirector Getting Things DoneGetting Things Done VisionaryVisionary Seeing the Big PictureSeeing the Big Picture
EntrepreneurEntrepreneur Contributing to Organizational SuccessContributing to Organizational Success
BrokerBroker Building Community CapacityBuilding Community Capacity
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DDoughnutsoughnuts