Post on 17-Apr-2020
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Modern BIOS Management from the Cloud
Josué NegrónSr. Solutions Architect
VMware
Brooks PeppinEUS Systems Engineer
VMware
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AgendaModern Management ChallengesCloud ArchitectureMicrosoft BIOS & Firmware UpdatesPowerShell Execution & Deploying DriversManaging & Configuring BIOS for DellAutomated OEM UpdatesSensors to Pull in OEM DetailsIntelligence – Reporting & AutomationQ&A
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With Windows 10, Microsoft Enables “Modern Management” of PCs
Integrated MDM Framework
Simplified Device Onboarding
Cloud-based Management
Microsoft’s own IT is moving away from traditional PC management to modern management for Windows 10.*
* Source: Microsoft IT Showcase; Aug 21, 2017; https://www.microsoft.com/itshowcase/Article/Video/708/Windows-10-deployment-tips-and-tricks-from-Microsoft-IT
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OOBE doesn’t fit the bill in all customer situations
Most EMMs
+
Windows 10
Modern Onboarding
Cloud Updates
MDM Configuration
Device Health
Modern Apps
MDM doesn’t support 1000s of OS and firmware settings
Frequency and size of cloud updates is a challenge
Limited features means more siloed security tools
MDM supports limited Win32 app management
Most EMMs Focus on Limited Windows 10 MDM Capabilities
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Peer-to-Peer Distribution
Ready-to-workExperience
Always-up-to-date OS updates
Device HealthAttestation
Win32 AppManagement
Standard Baselines& GPOs
Data Protection
Patch Analytics& Automation
Granular Controls
5. Security3. OS Updates 4. Software2. Configuration1. Onboarding
Asset Tracking
Device and OS Lifecycle Management App Management Zero-Trust Security
App Inventory
BitLocker Management
Company App Store &
SSO
Imageless Provisioning
Out-of-the-BoxDeployment
MDM Configuration
Intelligent Insights and Rules Engine
BIOS / Firmware
Management
DeliveryOptimization
AutomatedCompliance
Co-exist withPCLM
Workspace ONE Extends MDM to Meet Critical PC Management Needs
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PowerShell
Windows OSWiFi VPN Passcode
Firewall Updates
BitLocker
ZIP, EXE, MSI, P2P
MSI
BIOS
Scripting
Microsoft CSPs
Windows Capabilities
Firmware
VMware CSPDirect Win32
WMI Management API
Policy Engine
CSP / GPO
OMA-DM Client Protection AgentManagement Clients
Workspace ONE UEM Console Management Server
WNS AWCM
OEM Updates
Drivers
Understanding the Workspace ONE UEM Solution Stack
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You have two options when leveraging Windows Updates for OEM Updates (Firmware, BIOS, Drivers, etc.):
1. WSUS – devices are on network and have access to WSUS. Very granular control over which updates are approved and when they become available however highly mobile users will never get their updates.
2. Windows Update for Business – devices who are on or off the network, must enable delivery optimization to control large downloads over WAN networks. Granular control when not using auto approvals.
Only works for OEMs who publish their updates to Windows Updates. Works well for Surface devices!
OEM Updates via Windows Updates
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Live Demo: Windows Updates in a Cloud
Console
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Getting Granular with Scripting
You can leverage scripting to modify and update devices. Intune supports PowerShell scripts, while SCCM and Workspace ONE UEM supports custom scripting (e.g. PS1, BAT, etc.)
1. PROS1. Granular and fits every use-case
2. Automated way of updating devices
2. CONS1. Very custom per device model and OEM
2. Time Consuming
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Live Demo: Leveraging Custom Scripting
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Deploying Drivers
Leverage software deployment to push drivers to devices, however this might not be the most automated way.
• Most EMMs support deploying MSI packages. Intune now supports other files types with the latest announcement at Ignite!
• Workspace ONE UEM supports deploying EXEs, MSIs (MSI, MSP, MST), and custom ZIP packages (PowerShell wrapped deployments).
• SCCM supports all types and has built-in driver management support.
Overall this is a very manual process to keep drivers updated and deployed, works well when only deploying to a single OEM/Model.
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Live Demo: Leveraging Software Distribution
to Deploy Drivers
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Dell Command | Monitor
Workspace ONE UEM natively integrates with Dell Command | Monitor to provide the ability to:
1. Set or Read BIOS Attributes 1. Set BIOS Password
2. Update BIOS to UEFI
2. Read System Properties via DCIM classes
3. Report on all attributes and take automated actions (e.g. replace worn batteries before users complain)
4. Supports deploying CCTK packages, created using Dell Command | Configure
Admins just have to create a BIOS profile in the console and Dell Command | Monitor must be installed on the devices.
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Live Demo: Configuring and
Reading BIOS Attributes
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Dell Command | Update
Workspace ONE UEM natively integrates with Dell Command | Update to provide the ability to:
1. Set Scan Intervals, choose which Updates are Approved, how updates are applied (force reboot, etc.)
2. Provides a per-device and consolidated view of all OEM updates on the devices
3. Provides reporting and automation
Admins just have to create an OEM updates profile in the console and Dell Command | Update must be installed on the devices.
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OEM Updates
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Live Demo: Automatic OEM Updates
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Custom Inventory and Scripting• Run scripts and queries in real-time
• Make edits to the scripts in-line
• Admins can collect any device property and report on it in real time
• Inclusion in smart groups for dynamic targeting
• Expand to new query types for Dell BIOS
• Integrate with Intelligence APIs to invoke sensor through automations
• Create a community library on code.vmware.com for pre-defined sensors
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Workspace ONE Sensors
• Allow admins to define and configure different sensor queries and target specific devices
• Write or upload scripts in-place within the console.
• Define multiple query types of PowerShell and Dell BIOS queries
• Define dynamic membership of devices in smart groups based on the attribute values.
• Choose datatypes for device response so they can be compared to other data
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Reporting/Dashboards via Intelligence
Workspace ONE
Intelligence
Aggregate Correlate Insights Automate
INGESTION DECISIONS
APTELIGENT
IDM
HORIZON
REPORTS
DASHBOARDS
NOTIFICATIONS
ACTIONS
UEM
TRUST
NETWORK
PARTNERS
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Demo: Reporting, Dashboards and
Automation
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Demos• https://youtu.be/3OOap0qQOM
Y
• https://vmwarelearningzone.vmware.com/oltpublish/site/cms.do?view=openlearning
Hands-on-Labs• http://labs.hol.vmware.com/HOL
/catalogs/catalog/878
• Beginners: HOL-1857-01-UEM -Getting Started
• Advanced: HOL-1857-02-UEM -Unified Endpoint Management for Windows 10
Sign up to VMware TestDrive: • https://portal.vmtestdrive.com/
TestDrive Getting Started Guide: • https://kb.vmtestdrive.com/hc/en-
us/articles/360001372254-Getting-Started-with-TestDrive
Workspace ONE for Windows 10 Walkthrough Guide:
• https://kb.vmtestdrive.com/hc/en-us/articles/360001152734-Experience-Workspace-ONE-on-Windows-10
POC: Workspace ONE Windows 10 Reviewers Guide:
• https://techzone.vmware.com/resource/reviewers-guide-windows-10-unified-endpoint-management-airwatch
Deployment: Professional Services Use Case Add-on for Windows 10:
• https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/datasheet/vmware-workspace-one-airwatch-service-add-on-use-case-datasheet.pdf
Learn Workspace ONE modern management for Windows 10
Test Drive Workspace ONE on your Windows 10 devices
Get Started on Your POC or Deployment
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You’ve got questions, we got answers… hopefully