Post on 16-Jan-2015
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WHY SHORETEL MOBILITY ROUTER?Wiecher AkkermanManaging Partner
wiecher.akkerman@cloudavenue.nl
2013 – V1.0
© 2013 CloudAvenue. All rights reserved.
CloudAvenue is part of:
CONTENTS
Mobile usage and trends
What is Mobile UC?
Mobile Considerations
ShorTel Mobility product Suite
Functionality and Capabilities
Summary
How to contact us
April 10, 2023 2
Your guide in UCYour guide in UC
© 2013 CloudAvenue. All rights reserved..
MOBILE USAGE & TRENDS
April 10, 2023 3© 2013 CloudAvenue. All rights reserved..
April 10, 2023 © 2013 CloudAvenue. All rights reserved.. 4
WHAT IS MOBILE UNIFIED COMMUNICATIONS (UC)
The seamless extension of communications
applications and infrastructure to mobile devices, enabling
the same capabilities as available on PC’s and desk phones, from
anywhere, on any network.
MOBILE UC CONSIDERATIONS
IT Management
• Multi-Vendor Support
• Centralized Control
• Security
• Easy to Manage & Support
Users
• Easy to Use
• Multi-Modal – Voice, UC, Email/PIM, Intranet
• Support for BYOD
CxO
• Low(er) TCO
• Cost Savings
• High User Productivity
TELECOM COST REDUCTION
Reduce international roaming charges by 30%-80%– Leverage VoIP over Wi-Fi and VoIP over 3G/4G
Eliminate cellular international direct dial charges– Leverage enterprise PBX least cost routing
Reduce cellular minutes and move to lower tier plans– Automatic and dynamic network selection
Reduce mobile device costs– Leverage employee-owned mobile devices (BYOD)
Eliminate secondary deskphones & associated support
April 10, 2023 6© 2013 CloudAvenue. All rights reserved..
SHORETEL MOBILITY PRODUCT SUITE
Mobility Router RoamAnywhere Client
Scaling: • 2000 Series: 10 - 100 users• 4000 Series: 10 - 1,000 users• 6000 Series: 10 - 5,000 users• Mobility Routers can be stacked for additional scaling
Core functions: • PBX and UC integration• Security integration• App layer security• Policy management• Reporting/trending
Key features: • Desk phone & UC capabilities• Integrated security• Business and personal calls
Phone Types: • BlackBerry OS• Apple iOS• Symbian S60 (Nokia)• Android
April 10, 2023 7© 2013 CloudAvenue. All rights reserved
SIMPLE, RICH AND EASY TO USE
Hybrid client interface
– Native interface for “pre-call” user experience
– Enhanced “mid-call” experience
A single, unified, communications app
– Voice, IM/Presence, Security
Consistent user experience on any network
Experience the phone as you already know how – no learning curve
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RICH DESK PHONE CAPABILITIES
• Extension dialing• Transfer, hold• Enterprise conference• Do Not Disturb
• Personal dial• VoIP over Wi-Fi, 3G/4G• Automatic handover• Corporate directory access
• Transfer/retrieve from desk• Simultaneous ring• Single voicemail• Business dial (dial via office)
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ENTERPRISE PRESENCE & IM
CWAIntegration
• Location aware presence
• Power and battery optimized
• Built-in security
• Designed for multi-vendor
ShoreTel Mobility Router
April 10, 2023 10© 2013 CloudAvenue. All rights reserved.
SINGLE DEVICE, DUAL PERSONA
Personal calls Outgoing calls –
cellular caller ID displayed
Incoming calls - route to cellular voicemail
Automatically recognizes personal contacts
Policy controlAdmin policy controlled – groups and/or users can be enabled for personal calling
Business calls• Outgoing calls –
desk/enterprise caller ID displayed
• Incoming calls – route to enterprise voicemail
• Default mode
April 10, 2023 11© 2013 CloudAvenue. All rights reserved.
MULTI-VENDOR SUPPORT
PBXs WLANsPresence/IM/MDM Smartphones
(MVS Not Required)
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BUILT-IN SECURITY No corporate data stored on mobile Simple, secure and automatic; no need to launch VPN Based on industry standard SSL (TCP mTLS and UDP dTLS) Certificate based authentication, AES-128/256 encryption
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ShoreTel Mobility client auto detects when the
user is outside the firewall and initiates a secure session to the
Mobility router
“Inside the firewall” sessions flow normally
Hotels
Home
AirportsHotspots
Application
Transport Secure tunnel is at the application layer. Only ShoreTel Mobility applications are encrypted,
other applications flow normallyIP
Link ShoreTel Mobility router
CorpNet
April 10, 2023 13© 2013 CloudAvenue. All rights reserved.
WIRELESS LAN OPTIMIZATION FOR VOICE
Audio engine optimized for lossy networks
– Low bit rate CODECs (AMR, iLBC) and auto-transcoding
– Packet error concealment and flow smoothing
– Noise suppression
Automatic network selection
– No manual/user intervention required
Secure communications
– PKI authentication (mTLS) and AES-128/256 encryption
EnterprisePublic
IP-PBX
ShoreTel Mobility Router
3G/4G
Better Coverage, Call Quality & Cost Savings.
April 10, 2023 14© 2013 CloudAvenue. All rights reserved.
EASY TO MANAGE AND SUPPORT
Centralized Reporting for Telecom Expense Management– Cost Verification– Trending of Cellular, VoIP over Wi-Fi, VoIP over Cellular Data– Top Users
Centralized Upgrades for low TCO– Consistent software (features, operations, UI) across ALL devices– Major and Maintenance releases cover all devices– Over-the-air automatic upgrades to smartphones
TACACS+ AccountingApril 10, 2023 15© 2013 CloudAvenue. All rights reserved..
SUMMARY
• Easy to Use Simple user interface (native integration)Support for BYOD for UC
Android, BlackBerry, iOS, Symbian. (Win8/RT roadmap)
Avaya, Cisco, Microsoft, Nortel, ShoreTel
Robust application-layer securitySimple and automatic
Single unified app for voice, UC & securityOTA provisioning and updatesProvisioning via LDAP, MS AD, and PBX
• Multi-Vendor Support
• Built-in Security
• Easy to Manage and Support
• Saves Costs Low(ers) TCOPays for itself within1 to 1,5 years (average)
April 10, 2023 16© 2013 CloudAvenue. All rights reserved.
MORE INFORMATION:Wiecher AkkermanManaging PartnerM: +31 (0) 6 5064 1924 E: Wiecher.Akkerman@cloudavenue.nl
wiecher.akkerman@cloudavenue.nlDe Molen 23, 3994 DA Houten I +31 (0) 30 2586 081 I info@cloudavenue.nl I www.cloudavenue.nl
April 10, 2023 © 2013 CloudAvenue. All rights reserved. 17