Mobile Product & Marketing Best Practices After A/B Testing +200 Features By Moburst

Post on 28-Nov-2014

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The presentation that was given by Gilad Bechar, Moburst CEO at Microsoft Think Next Academy On-boarding experience that converts more than 85% of the users with Facebook connect. Increase your virality K factor. Mobile gamification rules. In app purchase best practices. The ASO factor. About the speaker: Gilad Bechar- Mobile Product & Marketing Mentor Gilad is MOBurst Founder & CEO. (A Mobile Success Agency with branches in NYC and Ra'anana) Gilad is also a mobile marketing mentor at Microsoft Accelerator and Academic director for New-Media & Mobile Marketing courses at Tel-Aviv University. As MOBurst CEO - Gilad is helping more than 60 companies to grow on a daily basis.

Transcript of Mobile Product & Marketing Best Practices After A/B Testing +200 Features By Moburst

After A/B Testing +200 Features

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bit.ly/moburst

We work on every part of your mobile strategy, product and

marketing to empower you to succeed fast

Notable Clients

moburst is an international mobile agency, based in New York and Israel,

specializing in mobile product optimization and app marketing.

After working with hundreds of apps, we’ve developed the knowledge and

tools needed to achieve mobile success.

300+ Media

Partners150+ Apps in

Top10 Charts 2.5K+Mobile

Campaigns 90M+Mobile

App Installs

Turning your vision into a mobile success.

We empower our clients to succeed by offering

product and marketing services to suit their needs.

Our approach blends science with art:

we are data-driven yet creative minded.

Improved Marketing Funnels

Better User Experience

More Organic Downloads

and Better Conversion Rate

Smart Segmentation for

Targeting Engaged Users

Analytic

Measurement

Product

Refinement

App Store

Optimization

User

Acquisition

Optimize Discoverability & Conversion Rate

Search is the #1 app discovery method.

Mobile users are impatient make your app discoverable.

(Can be directly influenced)

• Title

• Tags / Keywords

• Description

• Category

• Publisher’s Name

• Screenshots

• Logo

• Link Building

• Pricing

(Dependent on user engagement)

• Downloads / Download Trends

• CTR

• Retention Rate

• K Factor

• Play Time

• Reviews

Content Factors Usage Factors

The Bottom Line

More Organic Downloads + Better Conversion Rate

Play your users

Gamification Rules

1. Simple Stupid - Get better each entrance.

2. First make it easy. Then harder.

3. Sell “time”. Let the user “earn” every thing.

4. Compare the user to “others”.

5. Compare to “friends”.

6. Let the user brag.

7. Let the user feel his progress.

8. Let the user collect something.

9. The higher the level – more options.

10. Make the user expect something 24/7.

11. Make the user believe there is a world he didn’t get into.

12. Offer shortcuts for money or viral act.

or how to get rid of your users

Bad – Permission Attack

Bad – Permission Flow

Bad – Too Many Options

Bad –Optional FB Connect

Bad - iPhone Location

50%-50% – Push Flow

Flow that actually works

Facebook Connect

iPhone Push

Sure!Nope

Would you want to be notified

when your friends send you a

message?

If you won’t allow it you won’t be

able to respond fast

If you won’t allow it you won’t be

able to respond fast

Would you want to be notified

when your friends send you a

message?

App Name

Photo

Try Again

X

Tap On The Name Of The App

iPhone Contacts

K factor and other buzzwords

Bad –No Share Incentive

Great Sharing, 50% UX

Smart Email

Mass Invite

Bad –Rating UX

Rate 5 Stars

The money path

Bad –Monetization Charts

Monetization charts

No Incentive For 1.99-19.99

In App Purchase

Great In App Purchase

In App Purchase Flow

Most Popular Up

In App Purchase / Virality Block

In App Purchase / Virality Block

Feature Fine Tuning

10,000versions

Different

Texts

10 versions

Different

Backgrounds

10 colors

Different

Images

10 images

Different App

Placements

10 placements

And that’s before we started to personalize

Age, Time, Country, Language, Screen Resolution, Gender, User Value etc…

X

X X

X

The Best InteractionAlways Personal

Always Data Driven

Video: X5 Click Revenue Banner: Not Intrusive

Banner

?

W/ W/O

92% 8%

Creating an option to provide the right experience

to the right end user at the right time

Ease of use Vs Security Vs Privacy Vs Sign-Up conversion

IF …

The user has the facebook app installed

AND …

Gender is Female

AND …

At least two local dating apps are installed on the device

THEN …

78% followed the FB connect

Therefor this segment got only FB connect from now on

Result : 98% of the segment pressed FB Connect

overall+4% in all FB sign ups

How can we give a good experience while

waiting for a finding the nearest car?

Facebook news feed?

Local news?

Discount for the ride?

IF …

Uber is not installed

AND …

It’s a loyal customer ( Active more

than 5 months in the app )

THEN ...

NEVER MIND

IF …

Uber is installed

AND …

Rush hour

AND …

It’s a new customer

THEN ...

OFFER COUPON

IF …

Uber is not installed

AND …

User ’s age between 17-22

THEN ...

SHOW FACEBOOK FEED

Reducing 19% abandonment rate

• Think outside of the box

• Don’t look for a general

solutions

• Most of the red flags are

within your data already

• Better personalized,

better conversion

Your App First

Gilad Bechar

gilad@moburst.com

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