Mobicents Summit 2012 - CTBC/Algar TeleCom - Simplifying CTBC's IVR System and SMS delivery to...

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Transcript of Mobicents Summit 2012 - CTBC/Algar TeleCom - Simplifying CTBC's IVR System and SMS delivery to...

CDS – October 2012

CTBC's IVR Systemand

SMS delivery

Mobicents Summit 2012

Normandes JuniorEduardo Souza

CDS – October 2012

ALGAR TELECOM

CDS - October 2012* Via debentures

58 years in operation

More than 1900 associates More than 800 thousand customers Publicly traded*

ALGAR TELECOM

CDS - October 2012

Concession - 87 communities in 4 states

Authorization area - offices expanding into key states

* In partnership with Algar Tecnologia

BUSINESSES AND AREAS OF OPERATION

Data and voice

IT Services*

Businesses

Retail

CDS - October 2012

BACKBONE

12,200 km de optical network installed

in the southeast of Brazil. A region

accounting for 50% of the GDP

and 60% of the Telecom traffic in Brazil.

Backbone

International IP Backbone

Backup

Sales offices

Contact Center / BPO

IT

Jeffrey L Wangen, 08/12/2012
12,200 mil, 12,200 ou 12,200,000

CDS – October 2012

PIONEERING

CDS – October 2012

PIONEERING

Cellular telephone

Pre-paid telephone

Digital telephone

1 Gb broadband

Wireline broadband

3G deployment

Commercial fiber optic

Speech recognition

Leader in broadband penetration

Pioneer in NGN deployment – Next Generation Network

Brazilian Interior

Central Brazil

Brazil

Latin America

CDS – October 2012

CTBC's IVR System

CDS – October 2012

IVR - Interactive Voice Response

CDS – October 2012

CDS – October 2012

CDS – October 2012

CDS – October 2012

CTBC's IVR System

CDS – October 2012

CDS – October 2012

CDS – October 2012

CDS – October 2012

CDS – October 2012

CDS – October 2012

CDS – October 2012

Make Call to number B SoftX

MobicentsJAIN SLEE

DB JBoss ESB

ActiveMQ

SIP INVITEPlaneta Platform

JBoss AS

CDS – October 2012

Mobicents JAIN SLEEInstance 1

Mobicents JAIN SLEEInstance 2

SoftX

Keep AliveSIP OPTION

CDS – October 2012

Mobicents JAIN SLEE JBoss AS 5.1.0.GA

ActiveMQ

CTBC App RA

JMSJMS

CTBC App Framework

CDS – October 2012

@AppSelector(value="126", type=AppType.CALL)public class RetrivePrePaidBalanceApp extends AbstractApp {

@Overrideprotected void onInitCall(Map<String, Object> param, Callback callback) { }

@Overrideprotected void onRinging(Map<String, Object> param, Callback callback) {

}

@Overrideprotected void onAnswer(Map<String, Object> param, Callback callback) {

}

...

CDS – October 2012

@AppSelector(value="102", type=AppType.SMS)public class Torpedo102App extends AbstractApp {

@Overrideprotected void onReceiveSms(String from, String to, String text) {

// Connect to database... do business logic

}

CDS – October 2012

CDS – October 2012

CDS – October 2012

Up time since February 2011

More than 1,5 million calls per day

CDS – October 2012

SMS Delivery

CDS – October 2012

2 SMS per second

CDS – October 2012

2 SMS per second

CDS – October 2012

CDS – October 2012

throw new TooExpensiveException(“Money not found, try another solution”);

CDS – October 2012

CDS – October 2012

Mobicents SS7

2 SMS per second

Mobicents SS7

CDS – October 2012

Up time since August 2012

More than 1 million SMS per day

CDS – October 2012

CDS - October 2012

Thank you!www.algartelecom.com.br

Normandes Juniornormandes@algartelecom.com.br@normandesjr

Eduardo de Souzaeduardoss@algartelecom.com.br@edussm

Mobicents Summit 2012