The Millennial Banking

Technology Framework

Your guide to survival in the digital age

Mythili Madhav,

BFS Delivery Manager

Vishwas Anand,

Head of Thought Leadership

Hosted by :

2 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

Millennial Needs in the Digital Age

3 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

The shift in the financial industry cannot be understated. To illustrate:

of millennials would consider using a branchless experience

would be likely to bank with non-financial services companies

are interested in their bank providing tools and services

of millennials feel like their bank understands them.

39%

72%

67%

Only

32%

4 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

Feedback for New Fintech Products

Market feedback from clients

Millennials have a unique scenario

Paytm vs PayZapp

Offer social feedback but are silent sufferers to banks

5 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

Smartphone adoption among millennials is a major factor for banks

of millennials check their phone within the first 15 minutes of waking up

say they wish they could do banking and shopping on their smartphones

say it is very important for banks to have a high quality mobile app designed for smart devices

87%

85%

81%

Millennials want a solid mobile banking experience

6 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

The Millennial Banking Revolution is set to take the global banking industry by stormExperiences are necessary for Millennials, Banks are not!

Embrace the Millennial Banking Revolution Now!

THE

MILLENNIAL

BANKING

REVOLUTION

End-customer,

Client, Bank dataBANKING

INSTITUTION

TRADITIONAL

BANKING VALUE

CHAIN

Payment Providers

Service Partners

Aggregators BankingInstitution

Solution Partners

End-customer, Client, Bank data

MILLENNIAL

BANKING VALUE

CHAIN

7 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

The Millennial Banking Technology Framework

Accelerated Mobility

Mobile Apps Digital Payments IoT Integration

Amplified Social Connectivity

Self-service Portals DXM Channel Solutions

Contextualized Analytics

Conversational Advisors Personal Finance Dashboards Decision-Making Platforms

Solution Partners

Service Partners

AggregatorsPayment Providers

API Management

Ris

k M

anag

emen

t

Reg

ula

tory

Co

mp

lian

ce

MILLENNIALS

8 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

A story about a

Singaporean bank

revolutionizing millennial

engagements

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According to Forbes, every 1 in 20 Singapore’s millennials is going to be a millionaire next year

10 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

The ever changing millennial clientele now demanded a 24x7 digital connect with the bank

11 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

RMs failed to create trusted relationships with their millennial customers in their online world

12 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

The first step to every partnership is trust, that’s when the convergence of disruption comes to life!

13 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

A solution that pulled millennial customers closer to their relationship managers

14 US | UK | SINGAPORE| BENELUX | ME | IND©1996-2017 Aspire Systems, Inc.

Thank You