Post on 11-May-2015
William Palmer
Supply Chain ToolsUsing InfinityQS’ Proficient™
Registered InfinityQS Partner
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The Mission (Why are we Doing this?)
Create a central location to see Co-Producer Quality Characteristics
Provide tools to help Co-Producersimprove quality
Do not create excessive costs for Co-Producers
Accommodate Co-Producer data inputlimitations where possible.
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The Co-Producer Network
ACME
HG
FE
DC
1
2
3
4
5
BA
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Managing the Co-Producers’Conformance to Customer
Operational Definitions
ACME
HG
FE
DC
BA
1
2
3
4
5ProcessData
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Keeping Track of ODsRequires an SPC Database
ACME
C B
A
DB
ACME QA
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ACME
DB
ACME QA
Application FileShare Space
But Setting Up the Database is aLittle Bit Complicated
Citrix App ServerSilo
Secure VendorAccess VPN A
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Possible Modes of Data Input toSystem
Co-ProducerDatabase
Offline Manual Data Entry Real Time Manual Data Entry
Import Utility
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Corporate IT Groups that Need to GetInvolved
Secure Vendor Access
Database Administration
Citrix Administration
File Share Server Administration
Application Analyst
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Secure Vendor Access
Account Creation
Firewall Issues
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Database Setup
Database Creation
Security Decisions
Setting Up Pass Through
Backups
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Serving the Application and UtilitiesUsing Citrix
Setup of Test Server
Setup of Production Servers
Installation of the Applicationand Utilities
Validating Each Citrix Server(Test and ProductionEnvironments)
Testing
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File Share Server Administration
Setting Up Co-Producer AccountGroups and Permissions
Setting up Space and Permissionsfor Projects
Testing Co-ProducerAccounts
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Application Analyst(Corporate IT)
Access and Knowledge of ALLRelevant IT Groups
Basic Understanding of How InfinityWorks
Ability to Quickly Address UserNeeds
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Setup Of InfnityQS Proficient
WADDAYAWANNASEE?
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Proficient Uses Location and Rolesto control who sees what.
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Each User Is Attached to a Departmentat a Site in a Division of a Company.
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Information Nested In Security
Roles and Location
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Corporate Needs to
See the capability and stability ofproducts at a plant
Compare capabilities and stabilities ofsimilar products at different plants.
Basically, all comparisons at all plants.
Not have to be an administrator to see allplants and all information.
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Co-Producers Need To
Co-Producer Companies need to seedata at all their Co-Producer Plants
Co-Producer Plants need to see dataonly at their Co-Producer Plants
Not see any other Co-Producers’information
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Setup Of InfinityQS’ Proficient™
Definition of “The Company”
ACME
PartsLocations
Processes
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Part Groups (2 Dimensions)
Parts
Division Part Group
Sticky Note for InfinityQS
Spec and Part Import Utility shouldbe able to bring in Division with theParts and Specs.
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Parts
Parts are associated with the Co-Producer Company through PartGroup and Division
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We set up Co-Producers as Divisions
Parts then belong to the Division (Co-Producer Company).
Multiple Sites can make the same product.
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Process
Process Groups are Co-Producer Companies andProcess Items are the Plants.
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Roles
Roles are created to control theability of each type of user
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The Corporate Project Developer
This user can see all data and is protecteda little bit.
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The Site (Plant) Report User
This user can only see a specificPlant and is highly protected.
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Browsing the Co-Producer Data
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Capability Reports
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Box and Whisker Reports
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InfinityQS Proficient is WorkingGreat, but What About All That ITSupport for Remote Access by Co-Producers?
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Secure Vendor Access Issues
Conflicts with Co-Producers’ Firewall
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Database Setup Issues
None
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Citrix Issues
Time required for production servertesting.
Time required to test later buildsand versions in the Test Serverenvironment. (InfinityQS productsshould be kept reasonably up todate.)
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File Share Server Administration Issues
Long delays for simpleadministration issues
Mistakes
Serious impact on roll out timeline
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Application Analyst Issues
Overall IT system unable to respondto address problems and changesquickly enough.
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Root Cause Analysis of IT Delays?
Large Corporate IT groups arebecoming poor providers ofenterprise productivityimprovement.
No individual task was difficult, butmany individuals and groups mustinteract quickly to solve real qualityneeds!!!!! This just doesn’t happen!
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If You’re REALLY doing Quality, timematters A LOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Conclusions about InfinityQS’ Proficient™
InfinityQS Proficient provides the datamining and reporting you need forsupplier data management.
InfinityQS Proficient effectively providessecurity methods for controlling whatusers can see.
Import utilities that also import “Division”would be a nice improvement
William Palmer
Conclusions about using InfinityQS Proficient to withina secure vendor Citrix Environment.
InfinityQS Proficient is up to the task.
IT not capable of timely supply of SecureVendor Access for Real Time Data Entry.
Hidden IT time costs are very large.
Typical large IT hierarchies are becomingincapable or providing nimble and flexibleIT solutions for Quality Management.
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What I Learned
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The interactions between a supplychain and Corporate IT creates aVERY complicated system.
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All you really want to see is the datafrom various sources.
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A Flexible and Quickly ReconfigurableTool is Required
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Adding in Corporate IT Makes the QASystem too complex.
ACME
HG
FE
DC
BA
1
2
3
4
5ProcessData
ACME
DB
ACME QA
Application FileShare Space ACME
DB
ACME QA
ACME
DBDB
ACME QA
Application FileShare Space
Citrix App ServerSilo
Citrix App ServerSilo
Secure VendorAccess VPN
Secure VendorAccess VPN
Ulitmately,you’re dealingday to day withIT rather thanyour suppliers!!!
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InfinityQS e-SPC is much closer to themodel you would want.
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Assuming the hosted solution does its job withuptime and bandwidth, you only see what you
need to see.
ACME
C B
A
DB
ACME QA InfinityQS
eSPC
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The Secret Sources of ROI for aSupplier Database?
Sincere Person to personconversations with vendors aboutquality.
Education of vendors about SPCconcepts and technology through theprocess of setting up the reportingsystem.
* Facilitating the vendors to do realtime in house data acquisition,analysis and reporting.
Helping vendors have a more matureQuality Culture.