Methods for public Methods for public participationparticipation--The ingredients of successThe ingredients of successEdward Andersson –Deputy Director InvolveMalmö 22-03-2011 Image Creative Commons

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“He was a bold man who first swallowed an oyster”

-James I

Big Society

Open Government

Medborgardialog

E-Democracy

Active Citizenship

Public Engagement Accountability

Co-production

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Increased public engagement (...) enhances government’s efficiency and effectiveness and improves the quality of its decisions and services.

- Malmö Declaration

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Seeing is believing Seeing is believing

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Theory to practiceTheory to practice

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Ingredients for Ingredients for

successsuccess

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PowerPower

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Ladder of Participation

Empower/Delegate

Involve/Partner

Listen/Consult

Inform

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Policy Cycle

Agenda Setting

Policy Creation

Implementation

Monitoring Service delivery

Analysis Shaping PoliciesDeliberative forumsCitizen panelsFocus groupsDialoguesPollingConsultation

WrittenFace-to-faceMedia generates debate

Follow ProcessAttend meetingsWebcastingNewsletterEmailReportsMedia

Feedback/ EvaluationUser/ Citizen PanelsPollingSurveys

Agenda SettingVisioningDeliberative forumsCampaignsFuture searchMapping

DeliveryDeliveryCo-production

Many Reasons

ParticipantsParticipants

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Three basic recruitment choices:

• Open access process• Selective process -Interest based • Selective process –Demographically based

Whom to involve

ProcessProcess Image Creative Commons By

User Panels

Participatory Appraisal

Neighbourhood Forums

Online forums

Democs™

Planning for Real™

Citizens’ juries

Citizens’ Summits

Deliberative Polling™

Local involvement Networks

E-Petitions

Opinion PollsCitizens’ Panels

World Cafe Forum Theatre

Focus Groups

Future SearchOpen Space

WikisParticipatory Budgeting

Methods

social research

market research

conflict resolutiontheory

practice

impact

citizens’ juries

focus groups

dialogue

option assessment

understand people

build relationships

Approach DescriptionQuantitative Research Opinion research methods. Good at exploring

headline public attitudes. Often statistically significant.

Qualitative Research Social research methods. Good at exploring public attitudes, concerns and ideas in depth.

Structures Ongoing public engagement structures providing policymakers with continuing citizen views.

Creative approaches Open ended processes that actively encourage participants to be active and engaged. Good at creating energy and ownership.

Online Public engagement activities online. Cheap and convenient way to reach large groups.

Citizen-led approaches Bottom up approaches led by citizens.

Methods• Quantitative Research -Citizens Panel• Qualitative research -Consensus Conference• Structures –Neighbourhood Forums• Creative Approaches –Open Space• Online participation -Online Forum• Citizen Led –Participatory Appraisal

PracticePractice Image Creative Commons By

Practice• Mixed groups• Small groups• Room layout• Unbiased information• Feedback• Facilitation• Ground rules

Looking Looking Local TV Local TV

Example: Imagine Croydon

Example: MyEstonia

Ingredients for Ingredients for

successsuccess

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Questions/Challenges

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involveRoyal London House 22-25 Finsbury Square London EC2A 1DXt: 0 20 7920 6470e: edward@involve.org.ukTwitter: ed_andersson

“No man can be wise on an empty stomach”

-George Eliot