Post on 24-Apr-2015
description
Measurement beyond fans, likes & comments
Karthik Nagarajan
A ‘like’ is an opportunity.
Not the destination.
What is the ROI of taking your client out to golf?
ROI? we don’t know. Today the equation to measure that doesn’t exist…
“
Your brand’s TG
Digital conversations about your brand
Conversations in yoursocialcommunities
Overall chatter about your brand
Conversations in the intended direction / rooting for you
The number of conversations your last message generated
Your overall reach
Conversations generated by you
Conversations about you