Post on 29-May-2020
May 1, 2015
Mr./Ms. GARY SAMPLE:
05/14/2015.
MetroPlus Health Plan Quick Reference Guide
MetroPlus Member Services 18003039626 MetroPlus 24Hour Hotline 18004422560 MetroPlus TDD Telephone 18008812812 MetroPlus Website www.metroplus.org
WHAT IS AN EMERGENCY?
Examples include:
Broken bones, trouble breathing, seizures (fits), severe bleeding, medicine overdose, loss of consciousness, paralysis, severe chest pain, heart attack, stroke. If pregnant: vaginal bleeding, severe abdominal pain or cramps, water breaking or leaking.
WHAT TO DO: Call 911 or go immediately to the nearest Emergency Room.
WHAT IS AN URGENT HEALTH CARE PROBLEM?
Examples include:
A serious health problem that does not require an Emergency Room: flu, earache, sore throat.
WHAT TO DO? Call your PCPs office Monday to Friday from 8:30a.m. to 5:30p.m. All other times call the 24Hour Health Care Hotline number above.
(MetroPlus Health Plan is operated by the New York City Health and Hospitals Corporation)
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