Post on 15-Apr-2017
Continuous Quality Improvement Plan (CQIP)Early Ed Con
October 17, 2015
Your Presenters Today
Amy Whitehead-Pleaux, Region 2 Program Quality Specialist
Jody Dominguez, Region 3 Program Quality Specialist
Pam Roux, Educator and Provider Support Specialist
Gwen Alexander, Associate Commissioner for Program Quality Supports
In this introductory workshop, you will learn about the new EEC Continuous Quality Improvement Plan (CQIP).
Planning for quality improvement is the heart of MA QRIS! The CQIP helps you identify areas of strength and areas of potential growth in your program. You will walk away from the workshop with ideas about how to implement quality action steps in your program.
3
Workshop Objectives
Agenda
• Welcome and Icebreaker
• What is Continuous Quality Improvement (CQI)?
• What are the parts of the EEC CQIP template?
• What is the CQI planning process?
• How can I get started?
• Q & A
What is Continuous Quality Improvement?
A thoughtful and intentional process of improving the quality of services and practices in programs, to achieve better outcomes for children and families.
©Children’s Trust 2014
What is a CQI Process?
ImplementReflectDevelop
• We have not yet started working on the plan
• We have begun gathering information to use in our plan
• We have a draft plan
• We have a completed plan
• Not Applicable (don’t work directly in a program)
Currently, where is your program in the development of your Program Improvement Plan?
CQIP in Massachusetts
• This is the Program Improvement Plan (PIP) referenced in the QRIS Standards
• Programs use data collected from the required QRIS Measurement Tools
• EEC piloted the CQIP as part of the 2014 QRIS Program Quality Improvement Grants
• Almost 300 programs and providers created plans in Phase One of the 2014 QRIS Grant
• CQIP is now a required QRIS document
©Children’s Trust 2014
CQIP Plans
• There is a CQIP for each program type
• Reflect three program types
– Center-Based/School-Based
– Family Child Care
– Afterschool/Out of School Time
• Aligned with QRIS Standards
©Children’s Trust 2014
• FCC Owner (licensee) or FCC Assistant
• Director/Administrator
• Educator
• FCC System Personnel
• Consultant
What is your role in your program?
Who Should Work on a CQIP?
Sections of the CQIP
1. Program Information
2. Steps for Completing the Form
3. Environment Rating Scales
4. QRIS Required Documentation, Workforce Qualifications and Professional Development
5. Required QRIS Measurement Tools
6. Additional Action Steps
Program Information
©Children’s Trust 2014
Steps for Completing the Form
©Children’s Trust 2014
• We used the tools but haven’t used the information yet
• Used the information to think about improvements to our program
• We used the information to formulate an improvement plan
• We haven’t used the measurement tools yet
• Not Applicable (don’t work in a program)
How have you used information/data from the measurement tools in the planning process?
Environment Rating Scale
©Children’s Trust 2014
QRIS Required Documentation, Workforce Qualifications and Professional Development
©Children’s Trust 2014
Required QRIS Measurement Tools
©Children’s Trust 2014
Additional Action Steps
Sign the Completed Plan
©Children’s Trust 2014
Example: Furnishings for Relaxation and Comfort
• ECERS, ITERS and FCCERS require “Cozy Areas”
• For SACERS a considerable amount of softness is also requiredo Need a substantial amount of softness/combination of soft itemso Cozy areas need to be protectedo Cannot be used for active play—should not include active play materials
• EX: FCCERS: 3. Provision for relaxation and comfort
What are the strengths of this space?What are the areas for potential growth?What action steps could you take to improve the quality?
Small Group Discussion
Sample Action Step – FCCERS-R
©Children’s Trust 2014
Sample Action Step- SACERS-R
©Children’s Trust 2014
Sample Action Step- ITERS-R and ECERS-R
©Children’s Trust 2014
• Program Quality Specialists
• Educator and Provider Support (EPS) Grantees
• Home Monitor/Visitor
• EEC website/resources
• Assessment training or measurement tools training
• QRIS Health Advisors
• Others????
Which of these supports do you plan to use as you develop/update your CQIP (check all that apply)?
How can I get started?
1. Download CQIP Template from the EEC website o Go to Mass.Gov/EEC
o Click on QRIS (bottom left of the web page)
o Click on Resources
o Click on the CQIP for your program type and in your language
2. Follow the instructions in the CQIP
©Children’s Trust 2014
Develop
ImplementReflectDevelop
Implement
Implement
ReflectDevelop
Reflect
Implement
Reflect
Develop
31
Small Group Work – Practice Writing the CQIP
32
Group Share
What did you enjoy about this process?
What was challenging?
What support do you need?
Questions and Answers
Listen to the recorded Webinar on the CQIP https://attendee.gotowebinar.com/recording/2917528082211530241
Join the MA QRIS On-line Learning CommunityQRIScommunity.org
Visit the EEC website http://www.mass.gov/edu/birth-grade-12/early-education-and-care/provider-and-program-administration/quality-rating-and-improvement-system-qris.html
• QRIS General Information – General QRIS policy and standard questions, as well as technical questions about the on-line QRIS application and self-assessment may be directed to the EEC Helpdesk eechelpdesk@massmail.state.ma.us
To Learn More About MA QRIS
QRIS Email List
Sign up for EEC’s new QRIS email list! We will send news, updates and information about the MA-QRIS!
Sign up using any of the following methods:Click on this link:
http://visitor.r20.constantcontact.com/d.jsp?llr=joxs7vqab&p=oi&m=1117426113993&sit=z7vdssyib&f=3ef7bca4-6d3a-45d7-ae20-50695f871d6a
Text “QRIS” to 22828 Scan this QR code with your smartphone!
QRIS Program Quality Specialists
REGION EEC STAFF PHONE EMAIL ADDRESS MAILING ADDRESS
1 Diane WilesProgram Quality Specialist (413) 881-1547 Diane.Wiles@massmail.state.ma.us
1441 Main StreetSuite 230Springfield, MA 01103
2 Amy Whitehead-PleauxProgram Quality Specialist (508) 461-1446 Amy.Whitehead-
Pleaux@MassMail.state.ma.us10 Austin StreetWorcester, MA 01609
3 Jody DominguezProgram Quality Specialist (978) 826-1336 Jody.Dominguez@MassMail.state.ma.us
360 Merrimack Street Building 9, 3rd FloorLawrence, MA 01843
5 To Be AnnouncedProgram Quality Specialist
Please email EECQRIS@MassMail.state.ma.us for support
1 Washington StreetSuite 20Taunton, MA 02780
6 To Be AnnouncedProgram Quality Specialist
Please email EECQRIS@MassMail.state.ma.us for support
1250 Hancock Street, Suite 120-S Quincy, MA 02169
QRIS Health Advisors
EEC/DPH Collaboration PHONE EMAIL ADDRESS MAILING ADDRESS
Edwin MoralezQRIS Health Advisor Region 1
(413) 881-1546 Edwin.Moralez@MassMail.state.ma.us1441 Main StreetSuite 230Springfield, MA 01103
Lila CoverstoneQRIS Health Advisor Region 2 and 6
(508) 461-1460 Lila.Coverstone@MassMail.State.ma.us 10 Austin StreetWorcester, MA 01609
Maureen WaittQRIS Health AdvisorRegion 3 and 6
(978) 826-1319 Maureen.Waitt@massmail.state.ma.us360 Merrimack Street Building 9, 3rd FloorLawrence, MA 01843
Karen HughesEarly Childhood Health Specialist
(617) 624-5964 Karen.Hughes@MassMail.state.ma.us
Dept of Public HealthDiv for Perinatal, Early Childhood 250 Washington Street 5th FloorBoston, MA 02108
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QRIS Central Office Support
EEC STAFF PHONE EMAIL ADDRESS MAILING ADDRESS
Central Office
Support
Philip Steigman
Program Quality Specialist (617) 988-7822 Philip.Steigman@MassMail.state.ma.us51 Sleeper Street
4th FloorBoston, MA 02210
Central Office
Support
Gwen Alexander
Associate Commissioner for Program Quality Supports
(617) 988-7812 Gwen.Alexander@MassMail.state.ma.us51 Sleeper Street
4th FloorBoston, MA 02210
Central Office
Support
Pam Roux
Educator Provider Support
Workforce Development/PQ Registry
(617) 988-7820 Pam.Roux@MassMail.state.ma.us51 Sleeper Street
4th FloorBoston, MA 02210
Central Office
Support
Jay Swanson
Policy Analyst –
Universal Pre-Kindergarten and Out of School Time
(617) 988-7803 John.Swanson2@MassMail.state.ma.us51 Sleeper Street
4th FloorBoston, MA 02210
Central Office
Support
Evelyn Nellum
Policy Analyst, Special Education -Inclusive Preschool Learning Environments
(617) 988-6646 Evelyn.Nellum@MassMail.state.ma.us51 Sleeper Street
4th FloorBoston, MA 02210
Educator and Provider Support Grantees
Agency EPS Contact PHONE EMAIL ADDRESS
Western MA: Region 1
Preschool Enrichment Team Kimm Quinlan 413-736-3900
ext.159 KQuinlan@valleyopp.com
Central MA: Region 2
Family Services of Central Massachusetts Joanne Gravell 508-757-1503
x211 jgravell@cccfscm.org
Northeast MA: Region 3
North Shore Community College Kathy Gallo
(781-593-6722 x6249 kgallo@northshore.edu
Southeast MA: Region 5
Child Development and Education, Inc. Elizabeth A. Reedy 508-369-3673 seepp@cdedu.us
Metro Boston: Region 6 ABCD Donna Jasak 617-348-6314 Donna.Jasak@bostonabcd.org