Mass Care Observations/Lessons

Learned from Hurricane Sandy

Where to start?

As of 1/4/13

SANDY

Disaster Responders 16,322

Meals & Snacks 9,810,048

Relief Items 6,900,413

Number of SheltersNY 214/28NJ 120/44

Shelter night stays 161,635Health & Mental Health Contacts 107,031

1. Sheltering 2. Feeding3. Bulk Distribution4. Safe and Well5. Hinderances to Service Delivery6. Good things!7. Next Steps

Sheltering

FNSS o Facility selectiono Serviceso Equipmento PASo Dietary needso Subject matter experts

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Sheltering cont.

Preparationo Facility selection for clients and staffo Materials & Staffo Shelter agreements

Staff Shelterso Management & staffingo Volumeo Locationo 3-way ownership

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Sheltering more

Hot issueso Sex offenderso Unaccompanied minorso Communal showers

NSSo Reportingo Age demographicso Capacityo Mapping

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Sheltering still

Shelter supporto Shelter Teamso Direct Deploymento Shelter Assessment Teams

Independent shelterso Expectationso Population numberso Support

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Feeding

Kitchenso Managemento Locationso Support/setup

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Feeding cont.

Mobile Feeding Partners (IKD)

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Bulk Distribution Issues

Political factors and ARC planning Reporting Tracking standards Item push In-Kind Donations

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Safe and Well

Staffing Promotion

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Hinderances to Service Delivery

Supply chain Staff Lodging Expectations of partners, public, government,…

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Hinderances cont.

Common Operating Picture Communication Reporting

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Sandy - Good things!

Non-traditional long term feeding program – funded 3 food banks in New York

Troubleshooting Partnering Shelter Assessment Teams NJ Sandy Neighborhood Pets Mentoring/coaching pilot program

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Next Steps

Chapters Shelter selection – staff and clients Capacity building – guidance, training, mentoring Procurement Prepare for arriving staff Whole community planning Partner expectations

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Next Steps

MC NHQ: After action calls with all Sandy MC Staff Compile all recommendations and prioritize tasks Project teams incorporating field leaders

For comments or questions regarding this

presentation please contact Glenn

Lockwood at Glenn.Lockwood@Redcross.org

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