Network engineerconsultant / troubleshooter /

customer service

Mary Ann Redd CCNA

Certifications

Configuring Mobile Computing & Remote Access in Windows 7 2013

Optimizing & Maintaining Windows 7 for Client Computers 2013

Configuring Network Security in Windows 7 2013

Securing Windows 7 Desktops 2012

Configuring Wireless Network Connections; Microsoft E-Learning 2012

Installing, Upgrading, and Migrating to Windows 7; Microsoft E-Learning 2012

Configuring Disks and Device Drivers; Microsoft E-Learning 2012

Configuring File Access and Printers on a Windows 7 Client; Microsoft E-Learning 2012

Configuring Network Connectivity; Microsoft E-Learning 2012

Network Security Level II; Brainbench.com 2012

Lean Six Sigma, White Belt; TheSixSigmaWay.com 2012

SAP Consultant; DeVry University 2011

CCNA; DeVry University 2010

Proofmatics; Harris Trust and Savings Bank 1994

Banking Law and Trust /PARALEGAL; American Institute of Banking 1992

Network Engineer

•Network Operating Systems▫Windows Server 2003 / 2008: Standard,

Enterprise, Datacenter, and Web▫Active Directory▫Domain Controller▫Microsoft Management Console▫Lightweight Directory Access Control

Voice / VoIP Engineer▫VoIP Readiness▫Quality of Service▫Troubleshooting Tools▫Public Switched Telephone Networks▫Network Infrastructure for VoIP▫Problem Situation Resolution▫Cisco Emergency Responder

Legal/Financial Experiences

• Banking Law and Trust PARALEGAL• American Institute of Banking 1992

Document ProcessorReal Estate PARALEGALLegal Word ProcessorPro Bono SpecialistTrust & Estates AUDITORTrust & Estates PARALEGALPersonal Banking: Sales / ServiceSmall Business Banking: Sales / ServiceWealth Management Banking: PARALEGAL

Contact Information

•maredd@hotmail.com

•http://www.linkedin.com/in/maryannredd723