Margaret Dawson (full session) - Digital handshakes won't replace real thing

Post on 12-Jan-2015

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Startupfest 2014 - "The human species connects virtually trillions of times a day. We’re rushing to colonize a second, online world, one we share with colleagues, family, friends, and complete strangers. Yet this inexorable move to digital connectivity hasn’t removed our very real need to connect face-to-face. We travel around the globe to share a meal; we fly across a continent to cement a business relationship with a handshake. We take in conference speakers at events rather than on the screens of our computers. Industries have recognized this. Proponents of teleworking are calling their employees back to the office, realizing that there’s simply no substitute for physical presence. What does this mean for startups? In this break-out session building on her keynote talk, join Margaret Dawson and look at why the killer app for our digital era may just be human contact."

Transcript of Margaret Dawson (full session) - Digital handshakes won't replace real thing

Margaret Dawson@seattledawson

Why Digital Handshakes will never replace the

Real Thing

Human Contact is the Killer App

Online is just inherent

We respond to digital signals

Then why are you here?

No app can truly replace human interaction

What does that mean for your startup?

What are human signals?

When do you need human signals?

Networking

Product validation

Manufacturing

Partnerships

is there trust?

Banking

Investors

Hiring

Employee relations

Customer support When email and

FAQs are not enough

Product Walk ThroughsWatching folks use your product at every stage and with new features is painful but awesome

Customer & Partner CouncilsAnalytics & surveys only tell you so much

Board MeetingsNeed to share the pain & successes

Analysts & Press

Demand Generation

M&A

Many, many in person meetings.

It’s hardIt’s scaryIt makes you vulnerable

Practice

Test it on friendlies

Don’t stop after “no”

Be Agile !

Wear the right clothes

Smile

Hire someone to do it

Be you!

Thank Youmargaretd@rivaliq.com

@seattledawson