1. Understand what is your Agency’s RHC and how it is calculated

Under NewGen ISS, all Agents with access to BSP Cash are assigned an individualized RHC amount. Depending on your Agent’s Risk Status, the RHC is calculated as shown here:

Key:

A

B

C

RiskStatus Remittance Holding Capacity Calculation

Remittance Holding Capacity = Financial Security Amount Provided

TotalDays

Daily AverageBSP Cash Turnover

x2x(3 Highest Reporting periods)

Daily Average BSPCash Turnover (3 Highest Reporting periods) = Agent’s Average daily BSP Cash turnover forthe 3 highest Reporting periods of the previous 12 months.

x2 = represents the year-over-year growth threshold of 100%.

x2Total Days = Number of days in Reporting period plus number of days in Remittance period.

Managing your Remittance Holding Capacity (RHC)

The Remittance Holding Capacity (RHC) is a monetary threshold for Agents’ outstanding Cash sales, pending remittance, to the BSP. In other words, the RHC establishes the maximum amount of BSP Cash sales that each Agent can owe to the BSP at any time. Here are a few key considerations thatwill help you manage your RHC more effectively.

A guide for travel agents

The following options are available to help agencies manage their RHC usage:

2. Establish an RHC monitoring process

3. Define your RHC strategy and take action

Set up useraccesses to the RHC

Customer Portal screen and email notifications.

Ensure yourAgency’s RHC usage is regularly tracked.

Define clearresponsibilities

for monitoring your Agency’s RHC usage.

Advanced RemittancesMake an advanced remittanceto the BSP, for a full or partial amount owing, to reduce your agency’s RHC usage.

Depending on your agency’s business needs, define which of these options works best.

Determine at what level of RHC usage your agency needs to take action to ensure your maximum capacity isn’t reached.

4. Plan for sales peaks

Alternative Forms of PaymentShift BSP Cash sales to anotherform of payment like IATA EasyPay or Customer Card.

Additional Financial SecurityIncrease your agency’s assigned RHC by providing additional financial security.

And

For more information visit: https://newgeniss.iata.org/travel-agents/risk-management

If your agency is expecting a spike in sales, for example due to a large group or major event, ensure your agency has enough RHC available.

Determine if your agency needs totake action ahead of time, given the RHC management options available.