Post on 05-Apr-2018
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OBJECTIVES
After 2 hours of discussion, themasterands will be able to:
1. Value the importance ofleadership in the worksetting strongly.
2. Identify correctly thefunctions and characteristicsof leadership.
3. Distinguish leadership frommanagement properly.
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4. Familiarize the developmentof leadership andmanagement skillsaccurately.
5. Recognize power, itssources and empowerment
thoroughly.6. Define communication, its
forms and barriers precisely.
7. Demonstrate listening skills
cooperatively.
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A. LEADERSHIP
-process of influence in whichthe leader influences otherstoward goal achievement(Yukl, 1998)
-occur between leader andanother individual, leader
and a group, leader and anorganization, community orsociety
-can be formal leadership or
informal leadership
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FUNCTIONS AND
CHARACTERISTICS
FUNCTIONS:
1. clarification of vision, goals,and objectives;
2. making decisions andsolving problems;
3. strategic and tacticalplanning;
4. training;
5. coordinating and
integration;
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6. represent the organization;
7. managing and resolvingconflicts;
8. motivation of followers;
9. assigning tasks;
10. maintaining positive andsmooth workingrelationships;
11. participation and not
being aloof;
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12. evaluation of self and offollowers;
13. forming groups,coaching them anddelegating responsibility tothem;
14. communication (themost important function ofleadership).
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Characteristics
*according to Bennis &Nannus, there are threefundamental qualities thateffective leaders share
1.Guiding Vision2.Passion3.Integrity
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Leadership VS Management
1.Position
2.Power Base
3.Goals/Vision4.Innovative ideas5.Risk level
6.Degree of order7.Nature of activities8.Focus9.Perspective
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10. Degree of freedom
11. Actions
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Development of Leadershipand Management Skils1. Have a clear vision of
yourself, others, and the
world.
2. Know and utilize yourstrengths and gifts.
3. Live in accordance with your
morals and values.
4. Lead others withinclusiveness andcompassion.
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5. Set definitive goals andfollow concrete action plans.
6. Maintain a positive attitude.
7. Improve communicationskills.
8. Motivate others togreatness.
9. Be willing to admit andlearn from failures andweaknesses.
10. Continue to educate andimprove yourself.
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Traits affecting leaderseffectiveness1. Proactiveness.
2. Imagination andConscience.
3. Willpower.
4. Think Win/Win.
5. Courage Balanced withConsideration.
6. Synergy.
7. Continuous Improvement or
Self-Renewal.
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B. Power
Power - ability to create, get,and use resources to
achieve ones goals.
-ability to influence othersor affect others thinking orbehavior.
Levels of Power
1.Personal2.Professional
3.Organizational
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Accountability - theacknowledgment andassumption of responsibility
for actions, products,decisions, and policies
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Sources of Power
- diverse and vary from onesituation to another
- combination of consciousand unconscious factors thatallow an individual toinfluence others to do as the
individual wants (Fisher &Koch. 1996)
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Types of Power
1.Expert
2.Legitimate
3.Referent4.Reward5.Coercive
6.Connection7.Information
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Empowerment
-process of power sharing byinvolvement in the decision-
making process (Kelly and Joel2005)
-process of personal growth anddevelopment (Kuokkaken 2003)
-form of capacity building, in which
ones capacity to influence othersis enhanced by an increase in anyof the sources of power (Frenchand Raven, 1959)
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C. Organizational Communication
Communication -is aninteractive process that
occurs when a person (thesender) sends a verbal ornonverbal message toanother person (the
receiver) and receivesfeedback.
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Forms of Communication
1.Formal
2.Informal
3.Upward4.Downward5.Horizontal
6.Spoken7.Written8.Nonverbal
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Barriers to effectiveCommunication1. Language
2.Gender
3. Culture4. Anger5. Generational differences
6. Illiteracy7. Conflict
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OvercomingCommunication Barriers1. Understand the receiver
2. Communicate assertively
3. Use two-waycommunication
4. Unite with a commonvocabulary
5. Elicit verbal and nonverbalfeedback
6. Enhance listening skills
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7. Be sensitive to culturaldifferences
8. Be sensitive to genderdifferences
9. Engage inmetacommunication
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Importance of Listening
Listening - is a communicationtechnique that requires the
listener to feed back whathe hears to the speaker, byway of re-stating orparaphrasing what he has
heard in his own words, toconfirm what he has heardand moreover, to confirmthe understanding of bothparties.
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The ability to listen activelydemonstrates sincerity, and
that nothing is beingassumed or taken forgranted. Active listening ismost often used to improve
personal relationships,reduce misunderstandingand conflicts, strengthencooperation, and fosterunderstanding
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Developing Listening Skills
1.Minimize both internal andexternal distractions
2.Adjust your listening to thesituation.
3.Showyoure listening byyour nonverbal
communication.
4.determine the mostimportant points anddevelop a method to
remember them.
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5. demonstrate empathy.
6. Save advice for anothertime
7. Dont interrupt.8. Dont prejudge a persons
message by the way helooks.
9. Stay focused on the subject10. Remain clearheaded, even
if the topic is emotional.
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