Which Came First, the Leader or the Manager?

Marie KnightCommunity Services DirectorCity of Orange

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3. Have you downloaded and printed a copy of your handouts?

Are they the same?What makes them different?Can you be both?

Leader vs. Manager Discuss and

Share in your chat box (3 minutes)

Let’s take a little Test to find out…

What are you?

Are You Mostly “A”?

*Concerned with ensuring the goals of the organization are met.

*Have the position in the organization that gives you the authority to accomplish objectives through others.

*Are an excellent enforcer of established rules, while leaders forge new frontiers.

You are a Manager

Are You Mostly “B”?

*Set corporate culture and establish an environment where people can meet organizational goals.

*Concerned about motivating others.

*Set corporate direction and layout plans for meeting or exceeding last year’s goals.

*Leaders build from the past while the trailblazer is creating from the possibilities.

You are a Leader

Are You Mostly “C”?

*Trailblazers set expectations based on the future and not the past, on opportunities and not limitations.

*Paraphrasing the words of Robert Kennedy, there are those who look at things the way they are and ask why, while trailblazers dream of things that never were and ask why not?

*Trailblazers have the power to transform others, organizations and society. They create positive legacies for future generations.

You are a Trailblazer

Which do you want to be?

Why?

Discuss and Share in your chat box (2 minutes)

What Do They Mean?

Leadership The ability of an

individual to influence, motivate, and enable others to contribute

toward the effectiveness and

success of the organizations of which

they are members.

ManagementDirecting and controlling

a group of one or more people or entities for

the purpose of coordinating and

harmonizing that group towards accomplishing

a goal.

Leadership is doing the right

things; management is

doing things right. - Peter Drucker

Inbred Management

• People cling to old ways when confronted by a new situation.

• They fail to define new goals with meaning and challenge.

• Behavior is rooted in tradition rather than need.• Institutionalized contentment: activity is secure and

stable, not venturesome.• Old "wisdom" is passed on to new people with

antiquated approaches and methods.• Low tolerance for criticism acts to stifle independent

thinking.

Leader vs. Manager – Nine Truths

1. The manager administers; the leader innovates2. The manager maintains; the leader develops3. The manager accepts reality; the leader investigates4. The manager focuses on systems and structure; the

leader focuses on people5. The manager relies on control;

the leader inspires trust

L vs M

6. The manager has a short-range view; the leader has a long range perspective

7. The manager asks how and when; the leader asks why and why not?

8. The manager has his or her eye always on the bottom line; the leader has his or her eye on the horizon

9. The manager accepts the status quo; the leader challenges it.

Leader vs. Manager (continued)

Yes or No

I think more about immediate results than I do about mentoring

others.

Yes =No =

Yes or No

I think more about immediate results than I do about mentoring

others.

Yes = ManagerNo = Leader

Yes or No

People will be motivated if you pay them enough.

Yes =No =

Yes or No

People will be motivated if you pay them enough.

Yes = ManagerNo = Leader

Yes or No

It’s nice to know about people’s long-term goals, but not necessary

to get the job done.Yes =No =

Yes or No

It’s nice to know about people’s long-term goals, but not necessary

to get the job done.Yes = ManagerNo = Leader

Yes or No

If you have a consistent recognition system that rewards everyone in

the same way, then that is enough.Yes =No =

Yes or No

If you have a consistent recognition system that rewards everyone in

the same way, then that is enough.Yes = ManagerNo = Leader

Yes or No

The best way to build a team is to set a group goal that is highly

challenging, maybe even “crazy.”

Yes =No =

Yes or No

The best way to build a team is to set a group goal that is highly

challenging, maybe even “crazy.”

Yes = LeaderNo = Manager

Yes or No

My greatest pleasure in my job comes from making the work

process more effective.

Yes =No =

Yes or No

My greatest pleasure in my job comes from making the work

process more effective.

Yes = ManagerNo = Leader

Yes or No

I spend more of my time and attention on my weaker performers

than I do on my top performers, who basically take care of

themselves.

Yes =No =

Yes or No

I spend more of my time and attention on my weaker performers

than I do on my top performers, who basically take care of

themselves.

Yes = ManagerNo = Leader

Yes or No

It’s better not to know anything about the personal lives and

interests of the people who report to me.

Yes =No =

Yes or No

It’s better not to know anything about the personal lives and

interests of the people who report to me.

Yes = ManagerNo = Leader

Yes or No

Sometimes, it’s almost as if I’m a “collector of people” because I’m always recruiting and getting to

know new people.

Yes =No =

Yes or No

Sometimes, it’s almost as if I’m a “collector of people” because I’m always recruiting and getting to

know new people.

Yes = LeaderNo = Manager

Yes or No

I like to surround myself with people who are better at what they do than I am.

Yes =No =

Yes or No

I like to surround myself with people who are better at what they do than I am.

Yes = LeaderNo = Manager

Yes or No

It’s my job to know everything that goes on in my area.

Yes =No =

Yes or No

It’s my job to know everything that goes on in my area.

Yes = ManagerNo = Leader

Yes or No

I pay close attention to how and where I spend my time, because

the priorities I put into action are the ones that other people

will observe and follow.Yes =No =

Yes or No

I pay close attention to how and where I spend my time, because

the priorities I put into action are the ones that other people

will observe and follow.Yes = LeaderNo = Manager

Yes or No

I’ve worked hard to get along with or understand people who

are very different from me.

Yes =No =

Yes or No

I’ve worked hard to get along with or understand people who

are very different from me.

Yes = LeaderNo = Manager

Traits of Leadership Discuss and Share in your Chat Box (2 minutes)

What are they?What do you admire about

leaders you know?

Six Leadership Traits: The Joseph Factors

• Audacity• Capacity• Loyalty

• Likeability• Reliability• Integrity

• Audacity: The courage to think BIG, show initiative, and take Risks for a dream while facing the possibility of failure.

• Now What?

• What is your work dream – where do you need to take a risk?

Answer on page 9 of your handout

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• Likeability: Possessing the ATTRACTIVE attitude and relational SKILLS that cause others to want to work for you.

• Now What?

• What relational skill do you need to work on?

Answer on page 9 of your handout

42

• Capacity: Your potential for growth. The DESIRE to keep learning so you can increase in competence and handle greater responsibility.

• Now What?

• What competence do you need to work on?

Answer on page 9 of your handout

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• Reliability: Earning the trust of others by always keeping my PROMISES and fulfilling my RESPONSIBILITIES, even if it requires sacrifice.

• Now What?

• What promise do you have trouble keeping – what do you have to sacrifice to keep it?

Answer on page 9 of your handout

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. Loyalty: Being faithful to my BOSS AND TEAM when difficulty tests my commitment.

• Now What?

• Where does your loyalty need to be stronger?

• What do you need to do differently?

Answer on page 9 of your handout

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• Integrity: Practicing IN SECRET the values and beliefs I claim to hold IN PUBLIC and not compartmentalizing my life.

• Now What?

• What values do I need to practice in secret?

Answer on page 9 of your handout

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"Success comes from good decisions. Good decisions come

from experience. Experience comes from bad decisions."

"Success comes from good decisions. Good decisions come

from experience. Experience comes from bad decisions."

LEARN FROM YOUR MISTAKES

"Do what has to be done. Do

it when it has to be done. Do

it as well as you can. Do it this way all of the time."

"Do what has to be done. Do

it when it has to be done. Do

it as well as you can. Do it this way all of the time."

LEAD BY EXAMPLE

"No one cares how much you know until they know

how much you care."

"No one cares how much you know until they know

how much you care."

PUT OTHERS FIRST

"Don't ever take a shot you aren't confident you

are going to make."

"Don't ever take a shot you aren't confident you

are going to make."

HAVE CONFIDENCE

"It is a funny thing about life; if you refuse to accept

anything but the best, you often get it."

"It is a funny thing about life; if you refuse to accept

anything but the best, you often get it."

SET A HIGH STANDARD

"You must stand for something, or you'll

fall for everything."

"You must stand for something, or you'll

fall for everything."

HAVE A VISION

”You Can’t Burn Out if You Were Never

on Fire"

”You Can’t Burn Out if You Were Never

on Fire" HAVE PASSION

To Lead or Not To Lead Information Sources:

• Dr. Lisa Williams, author of “Leading Beyond Excellence: Discover How to Achieve Leadership Significance and Your Personal Dreams with 7 Practical and Spiritual Steps”

• Are You A Leader? Part I: The Leadership Self Testby A. J. Schuler, Psy. D.

• 5 Steps to Being a Great Leader, By Alan Stein, CCS, CSCS, StrongerTeam.com

• Lessons From the Top: The Search for America's Best Business Leaders, Howard Schultz, the CEO of Starbucks

• "Learning to Lead” by Warren Bennis and Joan Goldsmith• Rick Warren, Saddleback Church: Standing Out At Work

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63Marie Knight, City of Orange

714-744-7277 mknight@cityoforange.org

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