Post on 16-Apr-2017
Action Plan - business excellence
Action Plan - business excellence
Action Plan - business excellence
Develop long term vision with global perspective
1
Action Plan - business excellence
Translate vision into quantifiable mission with
strong commitment to customers & quality
2
Action Plan - business excellence
Conduct business excellence assessment.
3
Action Plan - business excellence
Define measurable objectives with clear focus on ‘competitive quality’
4
Action Plan - business excellence
Identify and improve critical processes and activities for attainment of objectives.
5
Action Plan - business excellence
Organize general quality awareness training at all
levels.
6
Action Plan - business excellence
Develop departmental plans with well defined
targets & responsibilities and internal customer
focus.
7
Action Plan - business excellence
Develop monitoring system with milestones for periodic review by
the management team.
8
Action Plan - business excellence
Benchmark your products with ‘best in class’ to analyze gaps and prepare an action
plan to fill the gaps.
9
Action Plan - business excellence
Innovate new products. focus on unarticulated
and unperceived customer needs
10
Action Plan - business excellence
Carry out organized audit of Quality Mgt.
Systems
11
Action Plan - business excellence
Institutionalize continuous improvement
through PDCA cycle
12
Action Plan - business excellence