Post on 12-Apr-2017
‘Manaaki’ in the Workplace By Boom San Agustin for NZTE Philippines
This is a special presentation I conducted for New
Zealand Trade & Enterprise, Philippines (NZTE).
Acknowledgement…
Manaaki means…
[Maori Language] - (verb) to support, take care of,
give hospitality to, protect, look out for - show
respect, generosity and care for others. In other
words, it means FAMILY.
what is the most important thing
we need to do to achieve manaaki
let’s find out
activity
getting
it right
so, how should we communicate
empathize
concentrate
ask or acknowledge
respond
c.a.r.e.
The Active Communication Cycle
what keeps us from achieving manaaki
activity
challenge of
the pattern
so, what prevents us from communicating
our paradigms are…
how we think things
work in the world
around us
to explain this, we need an elephant
why can’t
the elephant
break free
let’s try to change our thinking
transform the following…
there’s nothing i can do about it
he/she is difficult to work with
that’s what my client wants
the boss/client won’t allow that
i have to…
if only…
it’s his/her fault
that’s not my job
how do we manage our paradigms
activity
swiss army
knife
managing our paradigms
be open-minded
be courageous
be imaginative
“ If you want small
changes in your life,
work on your
attitude; but, if you
want big and
primary changes,
work on your
paradigms.
- Stephen Covey
@BoomYourSales
@BoomYourSales
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