Post on 13-Dec-2015
MAKING CHANGE HAPPEN
Are you an OPTIMIST?
Compiled from slides prepared by Subodh Sharan Gupta
Dream
“One of the saddest lines in the world is, ‘oh come now – be realistic.’
The best parts of this world were not fashioned by those who were realistic. they were fashioned by those who dared to look hard at their wishes and gave them horses to ride.”
Richard Bolles
Believe in Change
Demonstrate your belief in Change
Have faith in others
The essential quality
Myths
People always resist change
It is very well for youngsters but older people are set in their ways
People don’t want responsibilities
It is all very well for them, but we couldn’t do that here
Making Change Happen
Uncomfortable/ Difficult
However, Satisfying
Pick battles big enough to matter
and small enough to win
Lateral LeadershipMaking change happen
You may or may not be the BOSS
Give responsibility to Colleagues
Think how they will want their roles to be
Make them attractive & empowering
Lateral Leadership
Working to make change happen
Become a change agent
- Speak up- Draw attention to the issue- Try to win the support of key actors- Try to gain media attention
Basic principlesBe clear about what change you would like to see happen. Remember – pick issues that are feasible
Make arguments backed by solid evidence. Good science will be necessary to guide our interventions, increase our credibility, and assure the prospects for success.
Be guided by values of fairness, equity and social justice.
Listen to the voices of those most affected by the problem
Why do they resist? Attitudes Prejudices Don’t share thinking patterns with
you No hard evidence seen
Two types of opponents
Idea opponents (I think it should be done that way)
An idea opponent is always a potentialally.
Concentrate on outcome, accept ideas, redesign the package & arrive at a “WIN – WIN” conclusion.
Two types of opponentsVisceral opponents (An emotional adversary, who not only disagrees with your point of view, but disagrees with you as a human being.)
Therefore, do not make a visceral enemy Never forget the power of your attitude Never judge the actions & motives of others Learn to make your point or present your
case without making a visceral enemy
You can negotiate anything?
Negotiation: A Skill
We all know someone in our own setting, who is able to get things done by the
authorities as s/he wishes
What are her/his skills?
How does s/he get the power?
The famous railroad story
The Rules
Establish trust If you do not trust others, they will not trust
you. Build trust, share information, experience, feelings & needs.
Obtain information Research the issue, ask questions, listen with
empathy, convey understanding.
Meet other’s needs Package it in a way which meets all
stakeholders’ needs and concerns.
The Rules
Use other’s ideas Do not approach anyone with rigid idea. Keep
enough space in your proposal to include other’s ideas. People do not own a process in which they had not contributed anything.
Transform relationships to collaborations Choose for everyone good roles, trust them and give
responsibilities.
Take moderate risk Only those who do not do anything, remain risk free.
Take risks in proposing change, in accepting ideas.
The RulesAsk for help People feel happy to ask for help and many of them
become your friend if you ask for help. Do not hesitate.
If you expect help from others, you must help them also.
Be creative. Ask for extra. Do not hesitate in asking for extra.
Be patient, persistent Do not be in hurry. Give people time.
The Rules
Don’t be intimidated People are going to differ. Every program has critics
Keep a focus on the issues Be very clear on what to accept and what not to
accept
Make it local and keep it relevant Ideas that worked elsewhere may not work in your
local situation
Thank you