Post on 07-Apr-2018
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Performing these fixes in the
Internet Explorer browser
should fix access to most DoD
websites.
Video version
Last Revision: 04 July 2011
Presented by CW3 Michael J. Danberry
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Personnel following this guidance without CACs should only skip the pages
marked:“This page is CAC Specific.” CAC holders need to follow ALL slides.
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If you want to access a DoD website, you’llneed to install the DoD certificates.
Find links to the latest InstallRoot file at:https://militarycac.com/dodcerts.htm
If you have installed a CAC reader on your
computer within the last year following theguidance on this website, this “should”already by completed. However, it will not
harm anything to run them again.
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3Image from Internet Explorer 8
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Image from Internet Explorer 9
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NOTE: This is just
my personal
recommendation
for this size.
Making it smaller will make your
browser look for an
updated page more
often. The larger it
is the more web
sites are beingstored on your
computer. No, it
will not make your
computer faster.
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NOTE: Some people
will argue that AKO
should be in the
trusted sites. I won’targue, just explain to
them that removing it
has allowed more
people to access AKO.
It’s up to you.
This is an OWA example
NOTE-1: SomeGovernment owned
computers will not let
you access this area
to remove the sites.
All you can do is go
to the next step.
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This page is CAC Specific
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https://militarycac.com/files/DoD_Root_Certificate_Chaining_Pro
blem_v1.0_15Mar2010.pdf
More detailed
information
regarding this:
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NOTE: Windows XPand Vista users will
not see TLS 1.1 &
1.2, as they are only
on Windows 7
computers
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If it still does not work, close the browser
and reopen it again, then go to the next
slide.
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NOTE: You will
receive a
message stating:
You cannotdecrypt data
encrypted using
the certificates.
Select: Yes
This page is CAC Specific
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If you have ActivClient installed.. You can doubleclick the ActivClient icon (by your clock in thelower right corner of your screen) go to next slide
If you don’t see it there: Click Start, All Programs, ActivIdentity, ActivClient, User Console. Now goto next slide
Windows 7 native users will not see an ActivClient icon, since you are not using it.
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This page is CAC Specific
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Click Tools , Advanced , Make Certificates
available to Windows
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DOE.JOHN.ANDREW.1111111111’s
This page is CAC Specific
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Here’s how to uninstall IE 9 http://windows.microsoft.com/en-US/windows7/how-do-i-
install-or-uninstall-internet-explorer-9
Instructions for hiding the update
Vista: http://www.howtogeek.com/howto/windows- vista/disable-or-hide-optional-updates-on-windows-vista/
Windows 7: http://technet.microsoft.com/en-us/magazine/ff382716.aspx
XP: http://forums.techguy.org/windows-xp/514829-solved-how-do-you-hide.html
Video: http://www.youtube.com/watch?v=TNPNOm_4RKs
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If all of the previous ideas did not work,please visit:
https://militarycac.com/cacdrivers.htm to
start troubleshooting your CAC reader
Presentation created by:CW3 Michael J. Danberry
chief@militarycac.com https://MilitaryCAC.com Further questions?
https://militarycac.com/questions.htm
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