Post on 23-Jan-2018
Making Accessibility Accessible
Kirtika BhuvaUX Architect &
Accessibility Champion
Checkout - Old design
Checkout - New design
Challenging Perception
Your users are the ones using your product, it
is how they interact with that product that is
important. After all you are designing and
building for your all users.
‘If you exclude anyone from using your
service based on disability, you may be
in breach of the Equality Act 2010’
www.gov.uk
Legal and moral reason
Think Accessibility first
Save time and money
Brand reputation
Cost
W3C guidelines
‘14.1 Use the clearest and
simplest language appropriate for a
site's content’
From the W3C guidelines
Making Accessibility Accessible
Handcuffs Blindfold
The task
Using the laptop
provided add the
product shown to
your basket...
Apply our knowledge
Think accessibility first
Part of our culture
We seeVisually
impaired
Objective
To identify key accessibility issues that occur throughout
the mobile site and give recommendations on how to
conform to a AA standard set by WCAG.
For John Lewis to be able to apply the knowledge
gained from this project and distribute it to further project
teams.
Product page
Fashion Electrical
Colour ServicesSize Bundles
Home
Instore only T&C message
We’ve never had anything as thorough as
this from a client before“
”Third party company feedback
Strengths
● Overall quality of code is very
good
● Consistency of Navigation
● Form Errors are good
● All pages resize well
Weaknesses
● Form labelling is inconsistent
● Form grouping (fieldsets and
legends) are inconsistent
● Colour contrast needs addressing
We want to test our work in-house
but don’t have the means to do
as yet...
I have no loyalties to a website and will
give up if I can’t do what I need to do
on there. I won’t shop there again.
“
” Anonymous feedback
Make no assumptions
Test & Learn
Think Accessibility first
Involve otherswww.linkedin.com/in/kirtikabhuva