Post on 12-Dec-2015
MagiQ EnterpriseCase Study:The Torres Shire
Introductions
Terry Pascoe
Debbie Glyde
Michael Craig
Presenting an Alternative
The Status Quo
The Alternative
The Alternative
We believe a little bit
of MagiQ can offer a
highly attractive and
effective alternative.
NCS Chameleon
Software and services business
Formed following merger between NCS Software and Chameleon Technology
More than 320 Customers across Australia, New Zealand, South Pacific, the UK and the US
Significant software and services business across the ANZ Region
NCS Chameleon
Privately owned mid size Australian and NZ corporation
Highly profitable, stable and conservatively managed business
30 year history
Group revenue >$18million
Significant software and services business across the ANZ Region
NCS Chameleon
Experienced team of 80 staff
Deep industry experience and knowledge
Long term staff commitment
Offices in Melbourne, Auckland, Christchurch and Napier
We provide dedicated local support and product development
Key Markets
Local Government Education Health & Community Retail
Not for Profit Utilities & Infrastructure Professional Services State Government
More than 320 Customers across Australia, New Zealand, South Pacific, the UK and the US
Customers
320 Customers
130 Councils across the ANZ region
98 Health & Aged Care organisations
Growing education, commercial and not-for-profit client base
Local Government Customers
130 Councils across ANZ using our software and services
99 Councils in Australia MagiQ Performance budgeting
31 Councils in New Zealand
46% market share
Developing and supporting software for local government for more than 30 years
Australian Enterprise Customers
Torres Shire Council, QLD
Northern Grampians Shire Council, VIC
Torres Shire Council
Queensland’s northern most local authority
Mainstream Australian Council that abuts an international border
Population 4,600
Annual revenue $28.7m
Staff 155
The Challenge
Council had identified our existing software was not suitable for Council’s size and nature
In 2013 we went to market for a replacement
Key requirements
Service and support
Ease of use
Web based
Cost effectiveness
The Solution
Benefits for Council:
Easy to use and implement
Fully web based solution able to be delivered via Managed Service
Flexible on-site support model
Strong history working with remote customers
Easy to use reporting
Where are we today?
Commenced MAGIQ implementation in April 2014
All key modules live 1st July - within 3 months
MagiQ Performance budgeting implementing
Continuous improvement - tweaking
Core business management system
Over 50 modules of software
Fully integrated suite of software
Enterprise wide reporting
Fully web based
MagiQ Enterprise
Allowing you to work with a single, trusted supplier
MagiQ Enterprise Systems
Finance and accounting
Regulatory, rating and property
Works and Service management
HR & Payroll
Enterprise reporting
Online self-service system
Comprehensive, easy to use business systems
Anywhere, anytime
Any device
Summary
Technology change
Shrinkage in the competitive landscape
Lack of appropriate product solutions
Poor quality delivery
We provide an excellent alternative
NCS Chameleon is a business built on a foundation
of honesty, trust and integrity as demonstrated
by our many long term customer relationships and the
longevity of our staff commitment.
“
“John BensonFounder, 2014