Memi Beltrame: Made by Many - On Collaborative Design

Memi Beltrame

Made by ManyCollaborative Design

Webtuesday, February 8th 2011Zurich, Switzerland

Memi Beltrame: Made by Many - On Collaborative Design

• Webdeveloper since 1997• Degree in cinematography• Interaction designer• Liiper since 2008• I like brains

About

Memi Beltrame: Made by Many - On Collaborative Design

Show the dynamics of

collaborative design

Mission

Memi Beltrame: Made by Many - On Collaborative Design

To find out we need to do two things:

● Know the process● Understand the expectations

Memi Beltrame: Made by Many - On Collaborative Design

The process:

Collaborative Design

Memi Beltrame: Made by Many - On Collaborative Design

From Collaboration To Collaborative Design

Memi Beltrame: Made by Many - On Collaborative Design

Collaboration = successful sharingsuccessful sharingof a working environment in a joint effort to accomplish a task

Memi Beltrame: Made by Many - On Collaborative Design

Collaborative designCollaborative design is collaboration with the task of creating an artefact

Memi Beltrame: Made by Many - On Collaborative Design

Everything is Collaborative Design*

* Collaborative Design It takes place whenever an artefact is

planned and/or implemented by two or more participants.

Memi Beltrame: Made by Many - On Collaborative Design

Classic Collaborative Design Areas

ArchitectureSoftwareMovies

Memi Beltrame: Made by Many - On Collaborative Design

CERNBiggest single piece of equipment

© COPYRIGHT CERN

Memi Beltrame: Made by Many - On Collaborative Design

CERNWorldwide 10'000 researchers

© COPYRIGHT CERN

Memi Beltrame: Made by Many - On Collaborative Design

CERN

How can we collaborate better?

Memi Beltrame: Made by Many - On Collaborative Design

CERN

How can we collaborate better?

Invented through collaborative design:

Memi Beltrame: Made by Many - On Collaborative Design

CERN

How can we collaborate better?

Invented through collaborative design:

http://

Memi Beltrame: Made by Many - On Collaborative Design

The WWW is (probably) the biggest single instance of Collaborative

Design.

Memi Beltrame: Made by Many - On Collaborative Design

Collaborative Design is a reality.

The inevitable process emergingemerging when a team builds something.

Memi Beltrame: Made by Many - On Collaborative Design

It just happens

Unlike UCD or TDD it is nothing you choose

UCD: User centered designTDD: Test driven development

Memi Beltrame: Made by Many - On Collaborative Design

It involves is a network of participants

Memi Beltrame: Made by Many - On Collaborative Design

The goal is a common product common product with a high overall utilityoverall utility

Memi Beltrame: Made by Many - On Collaborative Design

Every participant can propose solutions for design issues

Memi Beltrame: Made by Many - On Collaborative Design

Participants are inter-dependent.

Memi Beltrame: Made by Many - On Collaborative Design

Participants are inter-dependent.Inter-dependency means

„I need something“

Memi Beltrame: Made by Many - On Collaborative Design

Every participant has a self-interest

Customer:Affordable yet magic

Designer:beautiful and usable

Developer:solid, stable and performing

Memi Beltrame: Made by Many - On Collaborative Design

Fulflling self-interestself-interest meansReaching a local optimumlocal optimum of utility

Memi Beltrame: Made by Many - On Collaborative Design

Are participants willing to compromise their self interestself interest for

the sake of a global optimum global optimum?

Memi Beltrame: Made by Many - On Collaborative Design

A B C D global Utility

Fulflling self-interestself-interest leads to low utilitylow utility

Memi Beltrame: Made by Many - On Collaborative Design

A B C D global Utility

Compromises favor high utilityhigh utility

Memi Beltrame: Made by Many - On Collaborative Design

The system can become very complex

Webserver

DB Admin

Developer

Proxy-Team

Mobile Services

Interface Designer

UX expert

DB Specialist

Project Lead

Management

Memi Beltrame: Made by Many - On Collaborative Design

It's hard to keep track of the interactions and design decisions

Webserver

DB Admin

Developer

Proxy

Mobile Services

Interface Designer

UX expert

DB Specialist

Project Lead

Management

Memi Beltrame: Made by Many - On Collaborative Design

Subsytems can emerge

Webserver

DB Admin

Developer

Proxy

Mobile Services

Interface Designer

UX expert

DB Specialist

Project Lead

Management

Memi Beltrame: Made by Many - On Collaborative Design

Subsytems also have a local optimum utility.local optimum utility.

Webserver

DB Admin

Developer

Proxy

Mobile Services

Interface Designer

UX expert

DB Specialist

Project Lead

Management

Memi Beltrame: Made by Many - On Collaborative Design

Members of a subsytem are loyal toeach other.

Webserver

DB Admin

Developer

Proxy

Mobile Services

Interface Designer

UX expert

DB Specialist

Project Lead

Management

Memi Beltrame: Made by Many - On Collaborative Design

Every new participant brings a shift in the global utility.

Memi Beltrame: Made by Many - On Collaborative Design

Every old participant must be aware of this and accept it. Otherwise the team is possibly ripped apart.

Memi Beltrame: Made by Many - On Collaborative Design

Recap

Successful Collaborative Design is based on the commitment of each participant to achieve an optimum

of overall utility.

Memi Beltrame: Made by Many - On Collaborative Design

How do we get there?

Memi Beltrame: Made by Many - On Collaborative Design

How do we get there?

Communication

Memi Beltrame: Made by Many - On Collaborative Design

Manage ExpectationsRaise Acceptance

Memi Beltrame: Made by Many - On Collaborative Design

Expectation Management

Memi Beltrame: Made by Many - On Collaborative Design

Continuously manage expectationsContinuously manage expectations

Identify what each stakeholder can and cannot do.

Help to manage inter-stakeholder expectations

Memi Beltrame: Made by Many - On Collaborative Design

Completeness of information:Completeness of information:

Solutions proposed must be complete and consistent.

Incompleteness paves the way for arbitrariness

Memi Beltrame: Made by Many - On Collaborative Design

Provide methodological guidance

Memi Beltrame: Made by Many - On Collaborative Design

Raising Acceptance

Memi Beltrame: Made by Many - On Collaborative Design

Successful acceptanceSuccessful acceptance

Reciprocal understanding of each others standards and expectations

Memi Beltrame: Made by Many - On Collaborative Design

This helps acceptance:

● Clear, unambiguous negotiation● Alliances● Shared experiences● Common achievements● High iteration workflows● Frequent synchronisation

Memi Beltrame: Made by Many - On Collaborative Design

Questions?

Memi Beltrame: Made by Many - On Collaborative Design

Thank you!

Slides: http://liip.to/MadeByMany