M-Government Saudi Mobile Portal E-participation& Co-Creation Survey 1.

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Transcript of M-Government Saudi Mobile Portal E-participation& Co-Creation Survey 1.

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m-Government Saudi Mobile Portal

E-participation &

Co-Creation Survey

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Our understanding for the Required Solution (To Be)

Yesser’s mobile government initiative is to extend the reach of e-government services to the end-users (Citizens, Residents & Businesses) by means of mobile channels. Backed up with growing use of mobile phones in Saudi Arabia, the need for a mobile channel that allows access to Saudi government information and services has become very important.

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Home

Survey Objectives

• To Capture internal users’ preference • To Capture Subject Matter Expert’s preference • To capture Technical team preference • To Guide top management of people’s choice

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HomeComparison Among Alternatives

Multiple Browsers

Mobile Compatibility

Customized GUI

Predefined Content

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HomeSample Of Alternatives

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HomeSample of Alternatives

3/31/2012

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HomeSurvey Approach

3/31/2012

• To provide 12 different Designs• To circulate electronically the designs and ask each

contributor in the survey to choose top best 3 designs of their choice

• To include more than segment in the survey • To include more than 30 people in the survey • The contributor in the survey should be from both internal

and external users, along with industry SME • To circulate the results and chose the top 3 designs • To enhance the chosen designs and make two best designs

chosen • To present to the board of directors to chose among the best

of two • Once chosen then start developing the solution accordingly

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HomeDesigns set in the survey

New 1.1 New 1.2New 1

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Home

New 2 New 3.1New 3

Designs set in the survey

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Home

New 4 New 5.1New 5

Designs set in the survey

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Home

New 6 New 7 New 8

Designs set in the survey

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Co-Creation Survey Results

Law Field

Medical Field

Mobile Designer

Mobile Apps Vendor

Quality Team

House Wife

YCG

PHD CERD

Content Team

Microsoft Team

Dev Team

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Co-Creation Survey Results

new1.1 new 1.2 new1 new2 new3.1 new 3 new 4 new 5 new 5.1 new 6 new 7 new 80

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12

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1 1

8

2 2

5

7

2

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15

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Series1

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New 1New 6 New 8

Co-Creation Survey Results

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Hybrid Best of Breed option 1

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Hybrid Best of Breed option 2

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Chosen Design based on Survey Results

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Chosen Design based on Survey Results

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