Look! There’s a Pearl in this Oyster!

Discovering the Leader Within Yourself

United Way of the Brazos ValleyCollege Station, TX

Kay Parker, CIRSVice President Community Impact

Alison Smith, M.Ed.Director of I&R Services

What does a Leader look like?

• What words characterize this person?

• What kind of career does she have?

• Is she a leader?

• What words characterize this person?

• What kind of career does he have?

• Is he a leader?

• What words characterize these people?• What kind of career do they have?• Are they leaders?

• What words characterize this person?

• What kind of career does he have?

• Is he a leader?

• What words characterize this person?

• What kind of career does she have?

• Is she a leader?

ObjectivesObjectives• Explore the differences between Managers

and Leaders.• Understand the concept of leadership from

the ‘inside-out’ through the Servant Leadership model.

• Learn ways to incorporate Servant Leadership into your management style.

• Have a little fun!

ExerciseExerciseLeadership vs. ManagementLeadership vs. Management• Are Leaders and Managers different?

– What do you think the differences are between leaders and managers?

• Read each statement and write either a L for Leader or M for Manager.

Leadership vs. Management

• Managers: Help organizations grow one person at a time. They focus on today, this week, this month.

• Leaders: Wake up thinking about tomorrow. They rally the collective passion of the entire organization.

To Be A Leader

What is Servant Leadership?What is Servant Leadership?

• Robert K. Greenleaf, The Servant as Leader (1970)– The servant-leader is servant first.

• “It begins with the natural feeling that one wants to serve, to serve first.”

– The best-test of a servant-leader: • Do those served grow as persons?• Do they become healthier, wiser, freer, more likely to

become servants themselves?• Based on outcomes not outputs

• Servant Leadership is not a quick fix!• Servant Leadership is a value at the core of an

organization – core of the leadership.– To create positive change throughout society,

beginning with those around you.

What is Servant Leadership?

Braveheart• A simple man with a simple plan, recognized the need for something more.

He led a revolution not from an desk in an office far away, but from the front lines, from within.

“Men don’t follow titles, they follow courage.”“He fights with passion. He inspires.”

Braveheart

Am I a Servant-Leader?

1. Listening – true natural servant automatically responds to any problem by listening first… seen as servant first.

2. Empathy – strives to understand and empathize with others. Aware of good intentions of co-workers.

3. Healing – healing self and relationships. “Help make whole” those they come in contact with.

The Trainer’s Toolchest; www.trainerstoolchest.com

Skills and Attitudes of Servant-Leaders

4. Awareness – General and self-awareness. View situations from holistic position. Understand ethics and values.

5. Persuasion – Instead of positional authority. Convince rather than coerce. Builds consensus in group.

6. Conceptualization – Think beyond the day-to-day. Provide visionary concepts. Delicate balance.

7. Foresight – learn from past, understand present realities, and plan for future.

The Trainer’s Toolchest; www.trainerstoolchest.com

Skills and Attitudes of Servant-Skills and Attitudes of Servant-LeadersLeaders

The Trainer’s Toolchest; www.trainerstoolchest.com

8. Stewardship – Hold organization in trust for the greater good of society.

9. Commitment to the Growth of People – Nurture the growth (personal, professional, spiritual) of employees.

10. Build Community – Within organization. Not by mass movements, but individual interest and involvement.

Skills and Attitudes of Servant-Skills and Attitudes of Servant-LeadersLeaders

A Servant-Leader:A Servant-Leader: • Listens;• Uses power ethically, with persuasion;• Seeks consensus in the group;• Practices foresight;• Uses language in a way that avoids “closed verbal

worlds”;• Practices the art of withdrawal;• Practices acceptance and empathy;• Is a conceptualizer;• Nurtures community;• Chooses to lead.

Servant Leadership FAQs, www.donfrick.com/servlead.htm

Implementing Servant-Leadership Implementing Servant-Leadership into Your Organizationinto Your Organization

Example – Southwest Airlines• Herb Kelleher, founder of Southwest Airlines• Commitment to their People (employees) first.• “At Southwest, the customer comes second –

the employee comes first, who in turn takes care of the customer.”– Newsminer.com

Colleen Barrett on the Environment of Organizations

• “Treats everyone on his team as an equal… does not see rank”

• Empowered others to feel they could do more• “My passion, is an always has been, serving others.”

Colleen Barrett – Qualities of a Servant-Leader

• Follower• Problem Solver• Motivates Others

• Teamwork• Feel like a part of

something bigger

Implementing Servant Leadership Implementing Servant Leadership into Your Management Styleinto Your Management Style

• What are three to five things you can do today to become a servant-leader?

• How is servant-leadership beneficial in the field of I&R?

Be the Pearl in Your Oyster…

“This is my thesis: caring for persons, the more able and the less able are serving each other, is the rock upon which a good society is built.”

- Robert Greenleaf

Greenleaf Center for Servant-Leadershipwww.greenleaf.org

(317)669-8050

Thank You!

Kay Parker, CIRS Alison Smith, M.Ed. Vice President Community Impact Director of I&R Services

United Way of the Brazos ValleyCollege Station, TX