Post on 06-Dec-2014
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Listening As A Radical Act of
Teaching and LearningEARCOS Leadership Conference, Bangkok, Thailand
November 3, 2013
Kirsten OlsonOld Sow Coaching and Consulting, USA
@olsonkirsten 1
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No “Who’s Who of Listening...”
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REVOLUTION
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“TO BE LISTENED TO IS STRIKING,
PARTICULARLY BECAUSE ITIS SO RARE.”-PARKER PALMER
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“Being listened to is so close to being loved most of us cannot tell the difference.”
-David Oxberg
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Experiences of school
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LISTENING TO STUDENTS(WITHOUT JUDGMENT)
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“ I told my teacher I
wanted to go to college. He said I’d be pregnant and drop out in
two years.”
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“I’m one taco short of a combina6on pla9er.”
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“My math teacher told me, ‘You’ll be flipping burgers for the rest of your life. Don’t even try to learn math.”
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WE WILL HAVE TO ‘LISTEN INTO’ OUR
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END OF SCHOOLING
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Dawn of Learning
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“Frankly, I had never thought of listening as an important subject byitself. But now that I am aware of it, I think that perhaps 80% of my work
depends on my listening to someone, or on someone else listening to me.”
“I’ve been thinking back about things that have gone wrong over the past couple of years, and I suddenly realized that many of the troubles have
resulted from someone not hearing something, or getting it in a distorted way.”
“It’s interesting to me that we have considered so many facets of communication in the school organization, but have inadvertently
overlooked listening. I’ve about decided that it’s the most important link in the organization’s communications,
and it’s obviously also the weakest one.”
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Listening As An Essential Act of Leadership
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Listening Accelerates Development:
Our Own and Others’
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Listening Creates Pathways to
Complex Systemic Thinking
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LISTENING WARRIOR
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“Listened into being.”
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http://video.501videos.com/previews/sfRzTrwt-fs3Zxk6Q
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Our future is here.
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Learning Has Left The Building
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HOW NOT TO LISTEN
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YOUR WORST LISTENING HABIT?
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Interrupting
Not looking at the speaker
Rushing
Not showing interest
Getting ahead
Not responding to requests
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WHY LISTENING IS SO HARD
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Our brains are preoccupied by our own thoughts.
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Innovative thinking requires space...
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BUDDHA BELL
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LISTENING AS A PRIORITY
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DEEP LISTENING ASKS...
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• PREPARE THE BODY
• DAILY PRACTICE WITH GOALS
• ATTENTION TRAINING
• COMPASSIONATE, NON-JUDGEMENT
• EMBRACE CURIOSITY
• MAKE SURE YOU GOT IT RIGHT? (PARAPHRASE)
• COLLABORATIVE ACTION
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3 LEVELS OF LISTENING
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“To listen with intuition is next to godliness...”
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POWERFUL LISTENING IS A PRACTICE
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“WHEN EMPLOYEES STOP TALKING AND START FIGHTING:
THE DETRIMENTAL EFFECTS OF ‘PSEUDO-VOICE’ IN ORGANIZATIONS”
-de Vries, Jehn, Terwel (2011), Journal of Business Ethics
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“This study finds that there’s a consequence to giving employees a voice:
A company then has to listen. “
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WHAT LISTENING INTENTIONDO YOU GO HOME WITH?
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“BEING LISTENED TO IS SO CLOSE TO BEING LOVEDMOST OF US CANNOT TELL THE DIFFERENCE.”
-DAVID OXBERG
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