Leveraging your Learning Management System (LMS) for long term success

KeynoteLeveraging your LMS © Synapsys 2014

Leveraging your LMS for long term success

Our world

Year One

Organisation

Health

Government

Automotive

Science

Construction

Commercial

Prof. serv.

Health

Organisation

Health

Government – – – – – – – –

Automotive

Science

Construction – – – – – – – –

Commercial

Prof. serv.

Health

Year Three

The 4 levels

Level 1

Experiment

• Early adopter

• DIY

• F2F admin

• Specific group

• Other shareholders

Level 2

Expand

• Early adopter

• DIY

• F2F admin

• Specific group

Level 3

• Early adopter

• DIY

• F2F admin

• Specific group

Level 4

Strategic tool

• Early adopter

• DIY

• F2F admin

• Specific group

Level 1

Experiment

What How

• F2F admin

• Specific group / try

eLearning

• Early adopter

• DIY

• Lots of learning

Trigger

• Success: Other shareholders want in

Level 1

Experiment

• Early adopter

• DIY

• F2F admin

• Specific

Level 2

Expand

What How

• Wide audience

management

• Aggregated reporting

• Expanded delivery modes

• Mixed stakeholders

• Admin load

• Confused reporting & site

structure

Trigger

• Resourcing pain

• Strategic value recognised

Level 1

Experiment

• Early adopter

• DIY

• F2F admin

• Specific

Level 2

Expand

• Early adopter

• DIY

• F2F admin

• Specific

Level 3

What How

• Value to all

• Organisational view

of activity

• ELT/strategic lens

• IT Systems alignment

• RFP/requirements

Enterprise solution

implemented

Trigger

• Investment/ full implementation

Level 1

Experiment

• Early adopter

• DIY

• F2F admin

• Specific

Level 2

Expand

• Early adopter

• DIY

• F2F admin

• Specific

Level 3

• Early adopter

• DIY

• F2F admin

• Specific

Level 4

Strategic tool

What How

• HR strategic tool:

performance

management

• Career progression

• Targeted performance

improvement

• Etc.

• Matrix management

• All levels engaged

• Emerging technologies

folded in

Trigger

• Technology change

• Culture change

But why?

Do more with less

… and find new revenue streams

Global themes:

Our competitive advantage

… is our people

Pre-requisite for survival

… our responsiveness to change

Innovation

… is our point of difference

Whither LMS?

Do more with less… and find new revenue streams

Innovation… is our point of difference

Global themes:

Our competitive advantage… is our people

Pre-requisite for survival… our responsiveness to change

Global tools:

Enterprise Resource Planning

Human Resources

Information System (HRIS)

Learning Management

System (LMS)

Customer Relations

Management (CRM)

Whither strategy?

How to accelerate?

1. Map the value

2. Focus on business requirements

3. Be Switzerland

4. Do ‘some’ measurement

5. Choose a partner, not a supplier

6. Plan for innovation

1. Map the value

Expand access to learning

Reduce delivery cost & admin

Boost engagement & retention

Accelerate development

Engage ext. stakeholders

Report activity

Generate revenue

Build brand

2. Configuration serves the business, not the other way around

You get

The Rubik’s Cube

3. Be Switzerland

COMPLIANCE

PERFMAN

OPENSOURCE

Or you get

3. Be Switzerland

Or you get

Measure with your LMS

Kirkpatrick level LMS tools

Reaction - what participants thought

and felt about the training

Survey, quiz, manual input

Learning - the resulting increase in

knowledge and/or skills, and change

in attitudes.

Assessment – formative and summative

Behaviour - transfer of knowledge,

skills, and/or attitudes from classroom

to the job

Competencies, portfolios, learning plans,

performance management, CPD type

activity recording

Results - the final results that

occurred

• Delivery cost data

• More difficult; supplement with external

tools eg The Evaluator, and also

• Design data gathering into assessment

processes

ROI – Application to job

ROI - Sustainability

5. Do you choose a partner, or a supplier?

Future

proof?

Future

proof?

To accelerate:

1. Map the value

2. Focus on business requirements

3. Be Switzerland

5. Choose a partner, not a supplier

Latest trajectories

What How

Build a culture that

values learning

Competencies, manager

engagement, performance

management

70/20/10 Badges/hours/micro credits

Experience API

Social learning

3rd party value Multi-tenanting/sub-themeing

phil.garing@synapsys.co.nz

synapsys.co.nz

Thoughts?

Leveraging your Learning Management System (LMS) for long term success

Technology

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