Post on 01-Apr-2015
Leveraging Technology for GrowthDavid CannonProgram Manager, Telecommunications IDC Australia
Copyright 2008 IDC. Reproduction is forbidden unless authorized. All rights reserved.
UC 2.0
IDC CIO Summit19/08/08
David CannonIDC Program Manager - Telecommunications
© 2008 IDC
AgendaAgenda
Introducing IDC
What is Unified Communications?
The Eco System
IP Telephony Market Update
Macro Economic Issues Driving UC Adoption
UC 2.0 – What Is The Future Of UC?
Conclusion
© 2008 IDC
Introducing IDCIntroducing IDC
Providing technology intelligence, industry analysis, market data, and strategic and tactical guidance to builders, providers, and users of information technology since 1964.
A division of IDG, the world's leading technology media, research, and event company.
© 2008 IDC
What is Unified Communications?What is Unified Communications?
Unified communications (UC) provides a common infrastructure to deliver, manage, and support a wide range of communications applications - all accessible through desktop and mobile devices
Horizontal & Vertical (Business)Apps
Custom Communications Apps
Presence
Management & Configuration
Click to X
Web, Audio & Video Conferencing
Unified Messaging
Voice mail
Fax
IM Calendaring & PIM
IP Telephony
© 2008 IDC
Unified Communications Eco SystemUnified Communications Eco System
Telecom IT
Data & Video
Voice
Fixed
Mobile
Office
Home
Unified Communications Eco System
© 2008 IDC
IP Telephony Market UpdateIP Telephony Market Update
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
2005 2006 2007 2008 2009 2010 2011
TDM Ends
IP ENDS
© 2008 IDC
Macro Economics Driving UCMacro Economics Driving UC
Generation Why?Generation Why?Generation Why?Generation Why?
Aging WorkforceAging Workforce Aging WorkforceAging Workforce Disparate Disparate PopulationPopulationDisparate Disparate PopulationPopulation
Low Low UnemploymentUnemployment
Low Low UnemploymentUnemployment
GlobalizationGlobalization GlobalizationGlobalization
Skills ShortageSkills ShortageSkills ShortageSkills Shortage
Carbon FootprintCarbon FootprintCarbon FootprintCarbon Footprint
© 2008 IDC
UC 2.0 -THE FUTURE
© 2008 IDC
© 2008 IDC
UC 2.0 – What Is The Future Of UC?UC 2.0 – What Is The Future Of UC?
Prosumer / Consumer UC
Intelligent Presence
Role Orientated UC Applications
External Client Interoperability
Virtual / Hosted UC
© 2008 IDC
ConclusionConclusion
UC is hot because it touches all areas of the ICT landscape. Hardware, software and services are all effected.
UC adoption will help to minimize the effects of macro economic business inhibitors. Generation Y will demand it regardless.
Vendors are continuing to enhance their UC applications for overall ease of use and interoperability.
© 2008 IDC
Thank you: Questions? Thank you: Questions?
David Cannon
Direct: +61 2 9925 2223dcannon@idc.com
Program Manager Telecommunications
www.idc.com.au