Lessons in Project Management - 1- Foundation Principles

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Transcript of Lessons in Project Management - 1- Foundation Principles

International Project Management

Prof. Dr. Frank Habermann

Lecture 1 –

Foundation Principles of Project Management

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What is a project?

A brief excursion to system theory

Types of business projects

When do we call a project a success?

Standard project management lifecycle

Content

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first of all,

what is a

project?

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What is a project?

Picture Source: www.infrastructurist.com

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What is a project?

Picture Source: www.infrastructurist.com

A construction…

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What is a project?

Picture Source: www.infrastructurist.com

A construction…

definite …

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What is a project?

Picture Source: www.infrastructurist.com

A construction…

definite …which needs

special resources … …

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What is a project?

Picture Source: www.infrastructurist.com

A construction…

definite …which needs

special resources … …

aimingat future

improvements …

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What is a project?

Picture Source: www.infrastructurist.com

A construction…

definite …which needs

special resources … …

aimingat future

improvements …

but meanwhilecausingtrouble!

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In other words …

THEBUSINESS

regular processesproviding regular values

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In other words …

THEBUSINESS

regular processesproviding regular values

APROJECT

temporary processwith unique results

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In other words …

THEBUSINESS

regular processesproviding regular values

APROJECT

temporary processwith unique results

Negative side-effects: - cost- and time-consuming- occupies business resources (intellectual capacities)- irritating and disturbing (distroys routines/comfort zones)- unsure results (what, when, for whom, etc.)

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What characterizes a project?

Picture Source: www.infrastructurist.com

PROJECT RESULT

1. Temporary(a project got a

clear start and end date)

2. Unique(a project provides individual

and substantial results)

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a brief

excursionto

system theory

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Some brief thoughts about system theoryi- What is a system?

A set of elements which interact with each otherand build an „integrated whole“

A system is thus characterized by

- its elements (e.g. )- as well as their relationships

systemboundary

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Some brief thoughts about system theoryii- What are the characteristics of a system?

Each systemhas a certain structure shows specific behavior!

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Some brief thoughts about system theoryii- What are the characteristics of a system?

Each systemhas a certain structure shows specific behavior!

Sub System C

Sub System B

Sub System A

SYSTEM

Sub-subSystem C1

Sub-subSystem C2

. . .

Static relationships(composition/decomposition)

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Some brief thoughts about system theoryii- What are the characteristics of a system?

Each systemhas a certain structure shows specific behavior!

Sub System C

Sub System B

Sub System A

SYSTEM

Sub-subSystem C1

Sub-subSystem C2

. . .

Static relationships(composition/decomposition)

system(element)

INPUT OUTPUT

acting as„receiver“(customer)

acting as„sender“(provider)

Dynamic relationships(communication/collaboration)

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Some brief thoughts about system theoryiii- How about business projects?

A specific business(e.g. an automotive company)

is a system

involving elements such as

Human Resources

Information Technology, etc.

Products (Cars!)

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Some brief thoughts about system theoryiii- How about business projects?

A specific business(e.g. an automotive company)

is a system

involving elements such as

Human Resources

Information Technology, etc.

Products (Cars!)

A specific projectrelated to the business

is a system as well

involving elements such as

Human Resources

Information Technology, etc.

Products (Project Results!)

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Some brief thoughts about system theoryiii- How about business projects?

business project

From the businessperspective, the project

is a sub-systemof the business

The projects usescorporate resources and

is part of the business agenda

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Some brief thoughts about system theoryiii- How about business projects?

business project

From the projectperspective, thebusiness is thetarget system

The businesssets constraints for and

gets results from the project

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Some brief thoughts about system theoryiii- How about business projects?

IT

business project

a concrete projectaims at a specific

element (sub-system) ofthe target system, e.g. IT

Improve [IT] with regards to- effectiveness (business fit)- efficiency (cost of ownership)- availability- other corporate values

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so, what are the

typesof business

projects?

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Major types of projects (1/3)

THE BUSINESS

1.- Projects providing results for the business

i.e. projects aiming at improvements of the businesstechnical projectsorganizational projectsproduct development projects, etc.

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Major types of projects (2/3)

THE BUSINESS

2.- Projects providing results as part of the business

i.e. projects aiming at providing customer satisfactionprojects are the core businesscorporate products are created within projectsor project services are the product itself

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Major types of projects (3/3)

3.- Depending on the type of the main result

PROJECT RESULT Deliverable

SERVICE PRODUCT

COULD BE

e.g. consultingprojects are

service projects

e.g. buildinga unique yacht is a

product project

=> If the customer buys a combination of qualifiedservices and products we call this a hybrid project

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Implementing newmanagement methods

Types of business projects

Mergingfirms

Research

Implementingsoftware / hardware

Building a newplant

Re-designingprocesses

Re-buildingstructures

Major purchase

Organizingan event

Feasibilitystudy (pre-

project)

Marketing campaigns

Setting up a regional

subsidary

Outsourcing

Internalcost cuttinginitiatives

Pilotinginternationalpartnerships Constructing a

new product

and many more…

Finding a new CEO

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What makes a project

asuccessful

project?

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When do we call a project a success?

1. 2. 3.

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When do we call a project a success?

Picture Source: www.infrastructurist.com

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When do we call a project a success?

Picture Source: www.infrastructurist.com

it disappearson due date!

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When do we call a project a success?

Picture Source: www.infrastructurist.com

we only usethe resources

previously agreed

it disappearson due date!

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When do we call a project a success?

Picture Source: www.infrastructurist.com

we deliver theexpected results

(type andquantity)

we only usethe resources

previously agreed

it disappearson due date!

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When do we call a project a success?

on time on budget on quality

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Project scoping

on time on budget on quality

scopingis the procedure of setting the parameters for each criteria

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Project controlling

on time on budget on quality

scopingis the procedure of setting the parameters for each criteria

controllingis the procedure of managing performance against predefined parameters

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Project scoping and controlling need understandingthe cost-time-quality equilibrium

changing only one criteriastrongly impacts the others!

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In corporate practice … what do you think, how many projects fail at least one of the three criteria?

Picture source: http://learn-wealth-creation.com/blog/

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In corporate practice … what do you think, how many projects fail at least one of the three criteria?

30-70%*depending on the type of project

Picture source: http://learn-wealth-creation.com/blog/

*

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And even in case of (officially) successful projects,one criteria actually very often isn‘t met!

The official version(told by the project manager)

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And even in case of (officially) successful projects,one criteria actually very often isn‘t met!

The official version(told by the project manager)

The business reality(told by the customers/users)

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What about the

project

lifecycle?

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Standard project management life cycle

Project

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

Every project has three major phases!

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Standard project management life cycle

INITIATE RUN COMPLETE

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

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Standard project management life cycle

INITIATE RUN COMPLETE

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

… which can be drilled down!

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Standard project management life cycle

INITIATE RUN COMPLETE

Plan Execute Close outDefine

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

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Standard project management life cycle

INITIATE RUN COMPLETE

Plan Execute Close outDefine

Approve

Envision

Plan

Set-up

Kick-off

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

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Standard project management life cycle

INITIATE RUN COMPLETE

Plan Execute Close outDefine

Approve

Envision

Plan

Set-up

Produce

Conceptualize

Test

TrainKick-off

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

© Becota | www.becota.org | 2010

Standard project management life cycle

INITIATE RUN COMPLETE

Plan Execute Close outDefine

Approve

Envision

Plan

Set-up

Produce

Conceptualize

Test

TrainKick-off

Document

Hand-over

Control & Communicate

Source: inspired by Verzuh, E., The Fast Forward MBA in Project Management, p. 23

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Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

TIME

© Becota | www.becota.org | 2010

Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Define

TIME

© Becota | www.becota.org | 2010

Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Plan

Define

TIME

© Becota | www.becota.org | 2010

Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

TIME

PR

OJE

CT

EFFO

RT

Plan

Define

Execute

© Becota | www.becota.org | 2010

Standard project management life cycleproject effort during the lifecycle

INITIATE RUN COMPLETE

TIME

PR

OJE

CT

EFFO

RT

Plan

Define

Execute

Close out

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Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

TIME

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Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Should-be(in theory)

TIME

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Should-be(in theory)

TIME

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

Should-be(in theory)

Staffing,understanding, gaining speed

Highestconcentration,

getting things done

Releasingresources, handing

over to business

TIME

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Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

As-usually-is(in practice)

TIME

© Becota | www.becota.org | 2010

Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

As-usually-is(in practice)

Initial excitment, quickly followed by

losing interest

Underestimatingamount of work orbeing frustrated by

lack of understanding

Facing the deadline, finally realizing that

things must bedone

TIME

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Standard project management life cycleneeded resources versus actual investment

INITIATE RUN COMPLETE

PR

OJE

CT

EFFO

RT

As-usually-is(in practice)

Should-be(in theory)

!

TIME

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Standard project management life cycleTypical project douments

INITIATE RUN COMPLETE

Project Contract

Project Charter Rough

Require-ments

Definition

Project Plan

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Standard project management life cycleTypical project douments

INITIATE RUN COMPLETE

Project Contract

Project Charter Rough

Require-ments

Definition

SolutionDocumentation

Test PlanConceptual

Solution(Models)

DetailedRequire-ments

Definition

TrainingPlan

Project Plan

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Standard project management life cycleTypical project douments

INITIATE RUN COMPLETE

Project Contract

Project Charter Rough

Require-ments

Definition

SolutionDocumentation

Test Plan Approvals

(technical &organizational)

Hand-overDocumention(e.g. Support

Info)

ClosureReport

ConceptualSolution(Models)

DetailedRequire-ments

Definition

TrainingPlan

Project Plan

© Becota | www.becota.org | 2010

Standard project management life cycleTypical project douments

INITIATE RUN COMPLETE

Project Contract

Project Charter Rough

Require-ments

Definition

SolutionDocumentation

Test Plan Approvals

(technical &organizational)

Hand-overDocumention(e.g. Support

Info)

ClosureReport

ConceptualSolution(Models)

DetailedRequire-ments

Definition

TrainingPlan

ProgressReport

ProgressReport

Project Plan

Thank you very much!

presentation by

Frank Habermann

founder of Becota and Professor of Business

http://de.linkedin.com/in/frankhabermann/en

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