Post on 31-May-2015
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Excuse me if I repeat myself
Leveraging learning models to create courses that motivate and
engage to besix steps to scoping and design
What we do:
April 28 - Kineo Insights Web Panel (Will Thalheimer and Vince Serritella)
May 13 - Kineo Insights: How Companies are Getting the Most from Moodle
May 27 - Design Hour: Yawn-Proof your eLearning without Busting the Bank
Register at: http://www.kineo.com/mykineo/
www.kineo.com/mykineo
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Excuse me if I repeat myself
Leveraging learning models to create courses that motivate and
engageto besix steps to scoping and design
Poll: What kinds of content do you mostly create as eLearning? • Policies, processes and procedures • Technical skills• Soft skills (e.g., leadership and
communication skills)• Systems skills
What is a learning model?
Learning models: what do we mean?
• Patterns consisting of sequences of interactions
• Flexible across a range of subject matter areas
• Can accelerate scripting and development consistent structure, reusable approaches
• Can help the learner accelerate for same reason
Guiding Principles of Design
• Goal-oriented• Relevant• Practical• Uses stories
Model Best for... Suitable for…
Knowledge and skill builder model
Scenario model
Systems training model
[
Model Best for... Suitable for…
Knowledge and skill builder model
Systematic knowledge building and getting learners to demonstrate understanding – a more traditionally didactic model (i.e., tell and test)
• Technical
• Policies, processes and procedures
• Induction
Scenario model
Systems training model
[
Model Best for... Suitable for…
Knowledge and skill builder model
Systematic knowledge building and getting learners to demonstrate understanding – a more traditionally didactic model (i.e., tell and test)
• Technical
• Policies, processes and procedures
• Induction
Scenario model Applying learning in context and through mistakes, strong connection with workplace practice – a more inductive learning model (i.e., test and tell)
• Technical
• Policies, processes and procedures
• Decision-making
• Soft skills
Systems training model
[
Model Best for... Suitable for…
Knowledge and skill builder model
Systematic knowledge building and getting learners to demonstrate understanding – a more traditionally didactic model (i.e., tell and test)
• Technical
• Policies, processes and procedures
• Induction
Scenario model Applying learning in context and through mistakes, strong connection with workplace practice – a more inductive learning model (i.e., test and tell)
• Technical
• Policies, processes and procedures
• Decision-making
• Soft skills
Systems training model Show Me, Try It, Test Me simulations
• Systems skills
[
Knowledge and Skill Builder
a.k.a. “tutorial”
2 Set direction
3 Present information
4 Exemplify and
practice
5 Assess and Summarize
6 Action and support
1 Get attention
Get attention
Get attention
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
2 Set direction
3 Present information
4 Exemplify and
practice
5 Assess and Summarize
6 Action and support
1 Get attention
Set direction
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Set direction
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Set direction
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
2 Set direction
3 Present information
4 Exemplify and
practice
5 Assess and Summarize
6 Action and support
1 Get attention
Present information
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Present information
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Present information
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
2 Set direction
3 Present information
4 Exemplify and
practice
5 Assess and Summarize
6 Action and support
1 Get attention
Exemplify and practice
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Exemplify and practice
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Exemplify and practice
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Exemplify and practice
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Exemplify and practice
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
2 Set direction
3 Present information
4 Exemplify and
practice
5 Assess and Summarize
6 Action and support
1 Get attention
Assess
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Summarize
2 Set direction
3 Present information
4 Exemplify and
practice
5 Assess and Summarize
6 Action and support
1 Get attention
2 Set direction
3 Present information
4 Exemplify and
practise
5 Assess and Summarise
6 Action and support
1 Get attention
Action
Support
Scenarios
Poll:
Are you using scenarios in your current eLearning designs?
- Yes!- Sometimes. But they are a lot of work and
expensive. - No. They are a lot of work and really
expensive. - No. Scenarios would never work for our
content.- Scenarios? What are those?
How do we learn anything?
• We want to achieve something• We try an approach• We make mistakes • We learn from the mistakes (hopefully) • We try it differently next time
Goal based scenarios follow natural learning
I have a goal: make a sale
I have info on customer needs, my products, etc
They ask a question about
why we’re different – I go on
(and on) about our products
Consequence: They shut me upFeedback explains why product spiel
is bad
Story from an experienced salesperson
Link to tutorial on how to open a sales call
properly
1 Set up scenario
2 Provide key data
3 Decision point -
opportunity to make mistake
4 Show
consequence + Give feedback
5 Provide support
learning if required
Key elements for good scenarios
• What point of view should you take? 1st person or 3rd person?
• How realistic should you make it?• How many levels of branching should you use?• Need for plausible mistakes/critical errors• When and how do you give feedback (at the end
or during the scenario?) • How can you use stories to illustrate
Poll:
I learned something new today that I think I’ll try out on my next project!
- Yes!- No. I knew all of this already.- Maybe. But I need to know more.
www.kineo.com/mykineo
April 28 - Kineo Insights Web Panel (Will Thalheimer and Vince Serritella)
May 13 - Kineo Insights: How Companies are Getting the Most from Moodle
May 27 - Design Hour: Yawn-Proof your eLearning without Busting the Bank
Register at: http://www.kineo.com/mykineo/
steve.lowenthal@kineo.com
mark.harrison@kineo.com
cammy.bean@kineo.com