Post on 17-Oct-2020
LEADING TRANSFORMATION: A CEO SUMMIT
KEY TAKEAWAYS
LEADING TRANSFORMATION: KEY TAKEAWAYS
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Thank you for making our 10th annual CEO Summit a success and for sharing your perspectives and experiences throughout the day. We’ve captured your key end-of-the-day takeaways here and hope you can put these ideas to work straight away. Stay tuned for a more in-depth synthesis of the summit sessions.
QUICK AGENDA RECAP
• HBS professor and Innosight cofounder Clay Christensen on how the importance of theories like disruptive innovation enable smart decision making about the future.
• Innosight’s Patrick Viguerie on the growth imperative and “curve-bender” moves.
• Michel Vounatsos, CEO of Biogen, on how he and his leadership team have reignited growth and driven value creation with a big focus on neuroscience.
• Mark Johnson on the emergence of a new leadership operating model.
• Kathryn Marinello, CEO of Hertz, Marc Harrison, CEO of Intermountain Healthcare, and Scott Cook, cofounder and former CEO of Intuit, on making culture change stick inside large organizations.
• Bob Johansen, distinguished fellow at the Institute for the Future in Silicon Valley, on the new leadership literacies to seed transformation.
LEADING TRANSFORMATION: KEY TAKEAWAYS
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Good theories enable leaders to make decisions in the absence of data.
Top-line growth is a difficult choice, but it is a choice.
“Look for growth
opportunities at the bottom of the market.”
“Ask the question:
‘What job did you hire that
product for?’”
“No one has ever beaten disruption by
simply doing what they do better.”
“Explore whether we are
overshooting our customers.”
“Top line growth is the key driver of
value creation.”
“Distributed top-line growth speed.”
“Foil inertia!”
“Revenue growth is the key
driver of long-term Total
Shareholder Return.”
“Choice of ‘where to play’ is crucial—2/3rd of
growth comes from market momentum.”
“Revenue is the greatest predictor of future success.”
“Focus on growth and
what your growth drivers
will be.”
“Two-thirds of growth comes
through focus on specific segments.”
LEADING TRANSFORMATION: KEY TAKEAWAYS
3
Building and scaling requires system-level work driven by senior leaders.
“Importance of the leadership operating model
– vision and clarity.”
“Transform your existing business—as well as the
new.”
“It’s all about the team: Biogen
CEO changed 80% of leadership in
first year.”“Time
for leadership to shape their
company’s future in a sustainable
way.”
“Build the capabilities lane between horizon
A & B – that’s the magic.”
“Need to get leadership on the same page
about future direction and how we succeed.”
“Carve out time to focus on the future strategy & innovation
(i.e thinking Thursdays).”
“If you want to drive
transformational growth, focus
on curve benders.”
“Embed ‘Future Back’ thinking into
the company’s routine.”
“Spend time on the ‘right.’”
“Beware of the tyranny of the
urgent.”
More explore, envision, and discover, less operate and execute.
LEADING TRANSFORMATION: KEY TAKEAWAYS
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Don’t let the leader make the decision – let the experiment make it!
“Never punish some from trying
something and failing – learn
from it.”
“Be clear on objectives, but flexible on
execution.”
“Fail quickly, learn from it
quickly.”
“Our brains are wired for stories—if
we don’t hear them, we will make
them up.”
“People want a higher purpose.”
“Create a norm of debriefing /after-action learnings — quarterly or following major events.”
New leadership literacies are required to thrive in tomorrow’s scramble.
“Communication of strategy must be clear, consistent,
and constant.”
“Agility to deal with
disruption and a more distributed
model.”
“Everything that can be distributed will be distributed.”
“Implementing new ways of
thinking and doing required leaders to do it themselves.”
LEADING TRANSFORMATION: KEY TAKEAWAYS
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Delegate List
24 HOUR FITNESS
Chris Roussos Chief Executive Officer
ADVOCATE AURORA HEALTH
Scott Powder Chief Strategy Officer
AMGEN
Corinne Le Goff Senior Vice President, Head of Global Product Strategy & Commercial Innovation
ATLANTA SYMPHONY ORCHESTRA
Jennifer Barlament Executive Director
AUTONATION, INC.
Cheryl Miller Executive Vice President & Chief Financial Offcer
BAE SYSTEMS
Terry Crimmins Electronic Systems Sector President Leslie Jelalian Vice President- Strategy & Planning Dr. Jerry Wohletz Vice President & General Manager, FAST Labs
BIOGEN
Daniel Karp Executive Vice President, Corporate Development Stephanie Tanous Director, Chief of Staff Michel Vounatsos Chief Executive Officer
BOSE CORPORATION
John Roselli Head of Wellness
BOSTON SCIENTIFIC
Art Butcher Senior Vice President & President, Endoscopy
CHICK-FIL-A
William F. Faulk Vice President, Innovation & New Ventures
CITRIX SYSTEMS
Chris Fleck Vice President & Technical Fellow
COGNIZANT
Gajen Kandiah President, Cognizant Digital Business
DELL EMC
Howard Elias President, Dell Services, Digital & IT Todd Pavone President, Dell EMC Consulting
EASTERN BANK
Robert Rivers Chair & Chief Executive Officer Donald Westermann Executive Vice President, Chief Information Officer
FORD MOTOR COMPANY
John T. Lawler Vice President, Strategy John Rich Director of Corporate Strategy
FRESENIUS MEDICAL CARE
Chris Churchill Senior Vice President, Corporate Strategy & Innovation
GEORGIA-PACIFIC LLC
Christian Fischer President & Chief Executive Officer
HARVARD BUSINESS REVIEW
Sarah Cliffe Executive Editor
THE HERTZ CORPORATION
Kathryn Marinello President & Chief Executive Officer
INOVA HEALTH SYSTEM
J. Stephen Jones, MD FACSChief Executive Officer
INTERMOUNTAIN HEALTHCARE
A. Marc Harrison, MDPresident & Chief Executive Officer
INTUIT INC.
Scott D. Cook Founder & Chairman of the Executive Committee
JANSSEN PHARMACEUTICAL COMPANIES OF JOHNSON & JOHNSON
Benjamin Wiegand, PhD Global Head, World Without Disease Accelerator
JOHNSON & JOHNSON
Dan Wildman Leader, Digital Surgery
KOCH INDUSTRIES, INC.
James Hannan Executive Vice President & Chief Executive Officer - Enterprises John Pittenger Senior Vice President, Corporate Strategy
MAYO CLINIC
James A. Rogers III Chair, Department of Business Development
MILLIPORESIGMA
Udit Batra, PhD Chief Executive Officer
MOTOR TREND GROUP
Alex Wellen Global President & General Manager
PARTNERS HEALTHCARE
Peter K. Markell Executive Vice President of Administration & Finance, Chief Financial Officer and Treasurer
PFIZER
Andy Schmeltz President, Pfizer Oncology
PITNEY BOWES
Roger Pilc Executive Vice President & Chief Innovation Officer
S&P GLOBAL
Saugata Saha Senior Vice President, Financial Planning and Corporate Strategy
SUTTER HEALTH
Linda Khachadourian Chief Enterprise Transformation Officer Chris Waugh Vice President, Chief Innovation Officer
TEXAS HEALTH RESOURCES
Barclay Berdan Chief Executive Officer
UNIVERSITY OF MASSACHUSETTS LOWELL
Dr. Elizabeth Altman Assistant Professor of Management, Manning School of Business
UNITED RENTALS
Matthew Flannery President & Chief Operating Officer