Leading Bold

Changes

Change creates emotion

“The hard stuff’s the easy stuff.

The soft stuff’s the hard stuff.

Organisational change is 90%

a people deal”

Tom Malone, Malcolm

Baldridge Award Winner

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70% of organisational change fails

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The 8-Step Process for Leading

Successful Change

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Create a

Sense of Urgency 1

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Help others see the need for change

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and the importance of acting immediately. 7

Pull Together the

Guiding Team

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leadership skills,

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bias for action,

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Credibility

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analytical skills.

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Develop the Change Vision and Strategy

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Clarify how the future will look and feel in 3-5 years time.

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and how to align actions to support it.

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Communicate for Understanding and Buy-in

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Help people understand and accept the vision…

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and the strategy!

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Empower Others to Act

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Remove as many barriers as possible

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so that those who want to make the vision a reality can do so

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Produce

Short-Term Wins

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Create some

visible successes that show

the vision is possible

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Don’t Let Up 7

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Press harder and faster

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avoid premature celebrations.

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Create a New Culture

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Hold on to the new ways of behaving,

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The 8-Step Process for Leading

Successful Change

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The fable •  268 Penguins on an Iceberg – A

homeland for years

•  Fred, a keen observer notices the iceberg is melting

•  Convinces leadership to do something

•  Uses visual / emotional tools to get messages across

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•  Makes the complex accessible

•  Provides a vocabulary for change

•  Provides a metaphor for your own organisation

•  Allows you to see how change can be “done” well

Application

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Craig Smith

+44 (0) 191 240 4050

+44 (0) 791 707 2662

craig@flint-consulting.com

Thank you

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Acknowledgements:

Original template: Samuli Pahkala, http://managerstoolbox.blogspot.com/

The 8-Step Process of Successful Change

Our Iceberg Is Melting - Changing and Succeeding Under Any Conditions

by Kotter & Rathgeber

Photos

Iceberg by wordridden, flickr.com

Others from iStockphoto & Stock.XCHNG

Presentation screenshots