Leadership and TeamworkChapter 10

Lacie Allen

Michael Goodman

Leadership and Teamwork

Current Issues

Challenging the Bureaucracy

Teamwork

Role of Communication Specialists

Current Issues

Consolidation Integrated health systems

CompetitionCollect and track information about

community healthAdvertising

ConsumerismStaffing Shortages

Leadership and Teamwork

Current Issues

Challenging the Bureaucracy

What is a Bureaucracy?

Grey’s Anatomy

http://www.youtube.com/watch?v=bZXp2WYp4KQ&mode=related&search=

Challenging the Bureaucracy

Organization Chart = VerticleOrganization Chart = Horizontal

Participative decision making (PDM)Specialized Jobs or Mission Centered

Expectations?Division of laborOpportunities for change

Challenging the Bureaucracy

Communication Skill Builders: Promoting a Shared VisionEstablish goals for the performanceKeep everyone on the same pageDefine the contribution of each individual

Paperwork and guidelinesRecordsOverload

Leadership and Teamwork

Challenging Bureaucracy

Current Issues

Teamwork

http://www.youtube.com/watch?v=TRmjlg0NZKA

Teamwork

AdvantagesApply multiple perspectives

to a problemReduce costly oversightsWell suited to

biopsychosocial careDifficulties and Drawbacks

Groupthink

Leadership and Teamwork

Challenging Bureaucracy

Current Issues

Teamwork

Role of Communication Specialists

Reducing Uncertainty

Bridging Boundaries

Providing Social Support

Working with the Media

Role of Communication Specialists

Managing Crisis

Promoting Community Outreach and Health Education

Marketing

Advocating for Patients

Leadership and Teamwork

Challenging Bureaucracy

Current Issues

Teamwork

Communication Specialists

Summary

Current Issues

Challenging the Bureaucracy

Teamwork

Role of Communication Specialists

Theodore Roosevelt

“The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough

to keep from meddling with them while they do it.”